NAVY REGION NORTHWEST (NRNW) WASTE ORIGINATOR WEB-BASED TRAINING Requirements Analysis Report December 13, 2005 Version 1.0 Submitted/Prepared by: 5780 W. Werner Road Bremerton, WA 98312
DOCUMENT CHANGE TABLE DATE AUTHOR CHANGES MADE VERSION 11/3/05 Nancy DeSilva Initial draft version reviewed by Navy Design Team 11/14/05 Nancy DeSilva Final draft version submitted to NRNW for feedback Nancy DeSilva Incorporated feedback from Design Analysis Workshop. Content requirements, (Table 5) were revised. 12/7/05 Bill Bandrowski Incorporated all Navy feedback. Document finalized for submission. Version 0.1 Version 0.2 Version 0.3 Version 1.0 December 13, 2005 i
TABLE OF CONTENTS 1.0 INTRODUCTION...1 1.1 Purpose...1 1.2 Methodology...1 2.0 CURRENT AND PROPOSED WASTE ORIGINATOR TRAINING...2 2.1 Current Waste Originator Training...2 2.2 Proposed Waste Originator Training...3 3.0 FINDINGS...3 3.1.1 Overall Requirements...4 3.1.2 Audience Requirements...4 3.1.3 Regulatory/Organizational Requirements...5 3.1.4 Training Content Requirements...5 3.1.5 Delivery System, Architecture, and Tool Requirements...6 4.0 HIGH-LEVEL DESIGN OF TRAINING...7 5.0 CONCLUSION...7 APPENDIX A: ACRONYM LIST... A-1 LIST OF TABLES Table 1: Requirement Categories and Methodologies...1 Table 2: Overall Requirements...4 Table 3: Audience Requirements...4 Table 4: Regulatory/Organizational Requirements...5 Table 5: Training Content Requirements...5 December 13, 2005 ii
1.0 INTRODUCTION To provide more effective services to its internal customers, Navy Region Northwest (NRNW) has a goal to augment existing instructor-led environmental training programs with Web-based training (WBT) and training management support. As one step toward this goal, Concurrent Technologies Corporation (CTC) will develop a standardized, modular, Waste Originator online training that will support the NRNW objective of commonly understood waste generation management practices and guidelines that are shared by active-duty military, civilian, and contractor personnel throughout the region. 1.1 Purpose The purpose of this task is to develop a functional Waste Originator environmental training course that incorporates key procedures and associated guidelines and best practices in a multimedia online environment. Upon successful completion of the task, the following specific objectives shall have been met: 1.2 Methodology A standard architecture and design for the Department of Defense (DoD) Sharable Content Object Reference Model (SCORM)-conformant Webbased environmental training will be developed that may be repurposed for other NRNW environmental training efforts. CTC will have applied this standard architecture and design to develop the Waste Originator WBT. The Waste Originator WBT shall include a full training course and a refresher training course. CTC employed several methodologies for identifying all relevant requirements for the Waste Originator Training Program, including: a project kickoff meeting, participation in the NRNW classroom-based Waste Originator training, Design Analysis Workshops (DAW) with a Navy Design Team, desktop reviews of current training documentation and curriculum resources, and a NRNW site visit. The general categories and methodologies followed in capturing requirements are described in Table 1. Analysis A review of existing training materials Table 1: Requirement Categories and Methodologies Tools/Methodology Desktop analysis of instructional media or materials that provide instructional objectives, presentation guidelines, subject matter, and/or technical information for inclusion in the training program. Interviews/meetings with qualified personnel to identify best practices and training approaches associated with the subject matter. December 13, 2005 1
A review of the proposed delivery system technical requirements A review of the target audience Identification of additional organizational/regulatory requirements that may impact the development of the training program Meetings to identify key issues and technical requirements for the training production and delivery environment, including computers. Focus group to help identify learning styles, education/training background, familiarity with technology and media-based training, and aesthetic preferences. In-person meetings with appropriate personnel to identify local training requirements. Desktop research and review of current United States Navy (USN), (DoD), and Federal regulations, which may factor into the development of the training program. 2.0 CURRENT AND PROPOSED WASTE ORIGINATOR TRAINING This document provides the context for all requirements and establishes a baseline for validating that the requirements are met in the final product. In addition, the comparison of current and proposed Waste Originator training points to several potential efficiencies: Capacity for training more personnel multiple trainees from commands and tenant commands throughout NRNW can be trained simultaneously. Flexibility in schedules most personnel will be able to complete the training from individual workstations at their convenience, as opposed to being required to attend scheduled classroom training. Greater retention of knowledge and skills. Documentation of institutional knowledge and best practices. Consistency of Waste Originator training throughout NRNW. Ability to document completion data and generate usage reports and associated metrics. 2.1 Current Waste Originator Training NRNW is currently providing mandatory environmental training, such as Waste Originator Training, through instructor-led classroom-based training at each base within the region. Individual bases are responsible for curriculum development, training schedules and logistics, instructor acquisition and qualifications, records management, trainee reminders, and quality assurance. Inefficiencies adversely impact the region due to lack of available courses and instructors when needed, trainee travel costs and logistics, and trainee time away from the job, as well as the potential for dissemination of inconsistent information across the region and for redundant development efforts. December 13, 2005 2
2.2 Proposed Waste Originator Training CTC proposes a standardized Web-based, modular training to augment the existing instructor-led classroom-based training. The Web-based training will include the complete Waste Originator course as well as the refresher Waste Originator course. Both courses will contain a variety of learning activities providing users with opportunities to interact with the content, as well as an application activity for review and synthesis of content. The training will be SCORM-conformant, supporting reusability and interoperability throughout NRNW and beyond. The courses will reside on a Navy-managed Learning Management System (LMS), which will track course completion data and provide completion reports and certificates. Training completion reports will be available to those training administrators with appropriate permissions. Trainees will be able to print certificates from the LMS upon successful completion of the training. 3.0 FINDINGS The identification and analysis of requirements is a critical step in the standard design and development cycle, serving as both a guideline in the initial phases of the project, and a tool against which to measure the success of the final deliverable. Every effort must be made to ensure that requirements are comprehensive, clearly stated, and verified by the client prior to proceeding with design. The requirements identified in this report provide information related to: Overall goals of the project. Audience characteristics. Regulatory and organizational requirements that may impact design and development. Specific content to be included in the training program. Delivery systems, architecture of the training program, and development tools. Project requirements were provided by the Navy Design Team during onsite meetings, through email and telephone communications, and secondary documents. Findings that constitute requirements for the project are presented in Tables 2-6. The columns in each table refer to: ID Reference number for tracking purposes. Description The requirements that the final product will be measured against. Notes Explanatory comments. Verified Name of client and date, indicating client concurrence that this item is a requirement for the design and development of the NRNW Waste Originator Training Program. December 13, 2005 3
3.1.1 Overall Requirements Overall requirements of the Waste Originator Training Program are presented in the following table. Table 2: Overall Requirements ID Description Notes Verified OR1 The training program will augment current training materials and will begin to provide consistency of Waste Originator training throughout NRNW and its tenant commands. The training will support the goal of consistent Waste Originator training, available to everyone who works for NRNW or its tenant commands. OR2 OR3 OR4 OR5 The training program will include a full training course and refresher training course. The training program will register trainees, track progress, and generate a record of completion. The training program will be designed and developed in modular, independent segments, allowing for the training to support different audience groups and share-ability. The training program will be designed to be potentially used in other NRNW Activities (instead of being specific to Bangor). 3.1.2 Audience Requirements December 13, 2005 4 Provide a Web-based refresher course and a full-training course In conjunction with a Navy-provided LMS, required training records and user certificates will be generated. Training in one module will not be dependent on information provided in another module. (Per DoD s Advanced Distributed Learning (ADL) Initiative. Increase the return on investment by broadening the audience. Audiences for the training include military, civilian, and contractor employees who expect to produce waste in NRNW, and management. Table 3: Audience Requirements ID Description Notes Verified AR1 The training content will be written for audiences with the reading capability of a high school graduate. Almost all trainees are high school graduates.
ID Description Notes Verified AR2 The training program will be designed to appeal to a broad audience base. A practical approach will be more appealing to this audience than an academic AR3 Independent training modules may be developed specific to NRNW Activities. A Bangorspecific module or content will be developed. 3.1.3 Regulatory/Organizational Requirements one. Users will receive training specific to the NRNW Activity, Bangor. Other modules or content may be developed as resources allow. Regulatory/organizational requirements of the Waste Originator Training Program are presented in the following table. Table 4: Regulatory/Organizational Requirements ID Description Notes Verified ROR1 The training program, including the full course and refresher, will provide student tracking, assessments, and a printable certificate upon successful completion. Student tracking and printable certificates are a function of the Navy provided LMS. ROR2 ROR3 The training will be in compliance with Section 508 of the Rehabilitation Act as amended by Congress in 1998. The training will be associated with a certification supported by the REEF LMS. The training will be designed to be accessible to individuals with disabilities hearing impaired, color blind, etc. To be configured in cooperation with REEF personnel. 3.1.4 Training Content Requirements Training content requirements of the Waste Originator Training Program are presented in the following table. Table 5: Training Content Requirements ID Description Notes Verified TCR1 Hazardous Waste Management Orientation Includes a brief history of Environmental Protection Agency (EPA) Content can be shared among NRNW activities. December 13, 2005 5
ID Description Notes Verified TCR2 Hazardous Waste Regulatory Overview Content can be shared among NRNW activities. TCR3 Waste Classifications Content can be shared among NRNW activities. Includes sanitary waste, solid waste, hazardous material, hazardous waste (D001, etc), and industrial waste. TCR4 Miscellaneous: Includes storm water pollution prevention, and spill response Content can be shared among NRNW activities. Addressed only as it relates to waste originator s responsibilities. May be brief. TCR5 Site-specific Waste Management Includes: Roles and responsibilities and completing forms 3.1.5 Delivery System, Architecture, and Tool Requirements Delivery system, architecture, and tool requirements of the Waste Originator Training Program are presented in the following table. Table 6: Delivery System, Architecture, and Tools Requirements ID Description Notes Verified DTR1 Designed for Web-based multimedia. DTR2 DTR3 DTR4 The training program will be designed to be disseminated from a SCORM conformant LMS. The training is targeted to be deployed on NRNW s REEF LMS. The training program will be designed with an open December 13, 2005 6 Maximum flexibility to use on any available computer. Per guidelines outlined by DoD s ADL program. LMS is accessible anytime, anywhere. Modular, easily updated, and requiring minimal
ID Description Notes Verified architecture to maximize reusability and scalability for use in other Department of Navy (DON) locations. redevelopment when applied in other DON locations. May include XML-formatted content. DTR5 The training program will be developed using commercial off-the shelf (COTS) tools. 4.0 HIGH-LEVEL DESIGN OF TRAINING Long-term maintenance capability for Navy. May include Macromedia Flash-based content. The Waste Originator Training Program will be designed to fulfill the requirements identified in this report. In broad terms it will be: Designed to contribute to the fulfillment of NRNW environmental goals. Modular in lesson design. Designed such that some modules will target specific audiences and others will be generic. Written at a high school graduate level. Useful for new employee training, personnel assigned new responsibilities, and those requiring refresher training, as well as managers and other optional employees who want to increase their knowledge base. Deliverable via the Web (SCORM conformant). Applicable to other NRNW activities, as well as other DON locations. 5.0 CONCLUSION The Waste Originator Training Program will be developed in support of the NRNW goal to augment the existing instructor-led training program with Webbased environmental training and training management support. This training will be developed as a modular online training course, helping to ensure that environmental goals and associated practices and guidelines are commonly understood and shared by active-duty military, civilian, and contractor personnel throughout the region. December 13, 2005 7
December 13, 2005 APPENDIX A: ACRONYM LIST
Acronym ADL COTS CTC DAW DoD DON EPA LMS NRNW SCORM USN WBT Definition Advanced Distributed Learning Commercial off-the shelf Concurrent Technologies Corporation Design Analysis Workshops Department of Defense Department of the Navy Environmental Protection Agency Learning Management System Navy Region Northwest Sharable Content Object Reference Model United States Navy Web-based Training December 13, 2005 A-1