1st National Conference of Consortium of Accredited Healthcare Organizations (CAHO)

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&2 01 CA 24t h CON 2 01 HO t h Ap r il,2 Technical Partner 1st National Conference of Consortium of Accredited Healthcare Organizations (CAHO) Date: 24th & 2th April 201 I Venue: Le Meridien, New Delhi, India Theme: Best Practices in Healthcare Delegate Brochure

Invitation Dear All., We are pleased to invite you to the "CAHOCON-201" scheduled from 24th and 2th April 201 at Le Meridian in New Delhi. The theme of this conference is "Best Practices in Healthcare". This conference will bring together accredited and non accredited hospitals and laboratories in India to showcase the best practices they are following. This will be a good learning platform for all participants. NABH and NABL are going to be technical partner for this conference. Eminent people like Secretary of QCI, CEO of NABH, Director of NABL, Dr. Devi Shetty are expected to address the opening ceremony. There will be invited national and international dignitaries who are experts in topic of interest for hospitals and laboratories. The deliverable will be a set of best practices that are easy to implement and already existing in Indian hospitals and laboratories along with getting to know the vision of various government and semi government institutions like (NABH, NABL, NSDC, MOH) and their plans for the future. There will be panel discussion with the leaders in healthcare quality where the delegates can raise their questions and concerns. On behalf of CAHOCON steering committee and board members we would request for your participation in this worthwhile conference on healthcare quality. We look forward to a positive confirmation, an honour for us. Kindly RSVP to the Conference Secretary, Dr Amit Tomer, at 0989601011, email a.tomer@hotmail.com In case you need any additional information then please feel free to get in touch. Yours sincerely, Dr Alex Thomas (President CAHO) Dr Nabin Pattnaik (Vice President CAHO) Dr Arati Verma (Secretary General, CAHO) Dr Amit Tomer (General Manager, CAHO)

Themes The Conference deliberations will be on the following themes THEMES FOR HOSPITALS Quality and patient safety Ÿ Medication safety Ÿ Infection control practices Ÿ Enhancing Communication Ÿ Technology and infrastructure Technology in enhancing quality & patient safety Ÿ Infrastructure in enhancing efficiency & effectiveness Ÿ Technology in enhancing efficiency and effectiveness Engagement of stakeholders Ÿ Patient engagement Ÿ Visitor / Attendants engagement Ÿ Engaging staff & medical professionals in quality improvement Efficiency and effectiveness Ÿ Management strategy for efficiency& effectiveness Ÿ Cost reduction strategies Ÿ Innovations in patient pathways and processes THEMES FOR LABORATORY Documentation requirement & management responsibilities Ÿ Pre Examination Documentation Ÿ Examination Documentation Ÿ Post Examination Documentation Ÿ Electronic Documentation Management System (ECDMS) Most commonly occurring non conformance during accreditation and how to address Ÿ Recent technology in phlebotomy and guidelines Ÿ Automation and POCT Ÿ Patient risk in evidence based medicine Ÿ Ethics in laboratory medicine Technical Topics Ÿ Measurement of uncertainty Ÿ Competence evaluation Ÿ Method validation and verification Ÿ Method comparison and clinical reference intervals Panel Discussion Ÿ Sustaining accreditation and 22 quality indicators in medical laboratories Ÿ Importance of error disclosure & its importance in patient care.

CAHOCON Steering Committee Dr. Alex Thomas President, Consortium of Accredited Healthcare Organisations President, Association of National Board Accredited Institutions Executive Director, Association of Healthcare Providers - India Dr. Nabin Pattniak Vice president CAHO, CEO Dr Pattnaik Laser Eye Institute New Delhi Dr. Arati Verma Secretary General, CAHO Senior Vice President, Medical Quality, Max Healthcare Dr. AK Agarwal Director-Professor ENT and Ex-Dean, Maulana Azad Medical College, New Delhi Dr. JL Meena State Quality Assurance Officer Department of Health & Family welfare, Govt of Gujarat, India Dr. Sameer Mehta Group CEO, Dr Mehta's Hospital Pvt Ltd., Chennai Dr. Vijay Agarwal TREASURER, CAHO Executive Director, Pushpanjali Crosslay Hospital, Ghaziabad, UP Dr. Naveen Thomas CEO, Bangalore Baptist Hospital, Bangalore Dr. KK Kalra CEO, NABH Dr. Oommen John Sr. Research Fellow, George Institute for Global Health, Consultant Wolters Kluwer Health Dr. Nandkumar Jairam Chairman NABH, Chairman & Medical Director Columbia Asia Hospital General Manager, CAHO Conference Secretary CAHOCON-201 Dr. Venkatesh Thuppil (Head of CAHOCON 201 laboratory session) Principal Advisor Quality Council of India (QCI) Dr. Nagendra Swamy President- Manipal health enterprises Group Chief- Medical Services Chairman- Quality council MHE Dr. Girdhar Gyani Director General, AHPI Former CEO, NABH Mr. Prashant Hoskote Senior Director - Quality and Service Excellence Max, India Group Dr. Nauratam Puri Advisor Medical at Fortis Healthcare Advisor Health Services at FICCI Former Chair, NABH Mr. Govind Hari Chairman Administration Pushpagiri Vitreo Retina Institute, Secunderabad Chairman and Managing Director Pushpagiri Healthcare Hospitals Pvt. Ltd.

Registration Category Member Non-Member of Member Organisation Upto 1th April 201 INR 3,200 On Spot Registration INR 4,800 INR 6,000 Payment options Electronic transfer Demand Draft or cheque in favour of Consortium of accredited healthcare org Bank Transfer CAHO Electronic or Bank transfer details: Account Name : Consortium of Accredited Healthcare Org Account Number : 00892000022774 Bank Name & Address : HDFC Bank, New Friends Colony, New Delhi Bank IFSC Code : HDFC0000089 Payment details All sponsorship and exhibition rates given do not include taxes. Additional Service Tax of 12.36% will be applicable. Please add the bank transfer charges to the amount you pay to your bank along with the complete booking form. It is necessary to enclose a copy of the Payment/Transaction or Advice obtained from your bank to identify you and confirm your payment. All completed sponsorships / exhibition space booking forms along with Demand Draft / Bank Transfer Payment Transaction Advice must be mailed to: Consortium of Accredited Healthcare Organisations M-1, Lajpat Nagar-3, New Delhi - 110024 For more information contact Organising Secretary Mob: +91-989601011

Venue: Le Méridien, Windsor Place, New Delhi, India The conference will be hosted at Le Meridien, New Delhi. It is a premier city center hotel set amidst the most alluring shopping and entertainment districts in New Delhi. Le Méridien offers state-of-the-art conference facilities and business centre and is situated just two kilometers from Rashtrapati Bhawan, Parliament House and Connaught Place, the hottest shopping and entertainment district in New Delhi. The hotel offers excellent leisure facilities, high standards of comfort and excellent restaurants. For more details please contact Conference Secretariat Consortium of Accredited Healthcare Organisations M-1, Lajpat Nagar-3, New Delhi - 110024 Email: cahocon201@gmail.com, a.tomer@hotmail.com Mob: +91-989601011 Dr. Nabin Pattnaik Vice President Organising Secretary & General Manager Conference Managers 1201, New Delhi House, 27 Barakhamba Road, New Delhi-110001, India Phone: +91-11-49104027 Fax: +91-11-49104040 Email: meetings@alpcord.com Website: www.alpcord.com Mr. Amarjit Singh Talwar (Director) Mr. Bishwas Joshi Deputy GM +91-9871794731

H A O CO N 2 0 1 C (Please use Capital Letters only) 24 th & 2 th A 1st National Conference of Consortium of Accredited Healthcare Organizations (CAHO) Date: 24th & 2th April 201 I Venue: Le Meridien, New Delhi, India Theme: Best Practices in Healthcare Registration Form Name... Institution... Age... Sex... Address...... City... State... Pin Code... Country... Fax... Mobile No.... E-mail... r p 20 il, 1 Technical Partner I am enclosing herewith Demand Draft (DD) No.... dated... for INR/USD... in words... Drawn on bank... in favour of Consortium of Accredited Healthcare Org payable at New Delhi. Date Signature Tick Delegates Category Member Non-Member of Member Organisation Registration Fee Category Upto 1th April 201 INR 3,200 On Spot Registration INR 4,800 INR 6,000 Note: Spot registration are not assured for conference kit and accommodation. Bank Details Account Name : Consortium of accredited healthcare org Account Number : 00892000022774 Bank Name & Address : HDFC Bank, New Friends Colony, New Delhi Bank IFSC Code : HDFC0000089 SUMMIT ALPCORD NETWORK Event & Conference Management Company Pvt. Ltd. Organising Secretary & General Manager Consortium of Accredited Healthcare Organisations M-1, Lajpat Nagar-3, New Delhi - 110024 Email: cahocon201@gmail.com, a.tomer@hotmail.com Mob: +91-989601011