Executive Summary Child & Youth Education Services School Liaison Officer Training Mission Success - Depends on You 21-25 July 2008 Grapevine, Texas
EXECUTIVE SUMMARY SUBJECT: CYES Annual School Liaison Officer (SLO) Training LOCATION: Gaylord Texan Resort and Convention Center, Grapevine, Texas 76051 DATE: 21-25 July 2008 DISCUSSION: CNIC (N912) hosted Annual School Liaison Officer (SLO) Training. Attendance included functional position School Liaison Officers performing duties and those doing collateral duties on a case-by-case basis. Other functional specialties and key partners attended to enhance the training experience as follows: CYP RAB Members (all invited attendees identified below) CNIC N911; Relocations Program CNIC N911; Deployment Support CNIC N911; Ombudsman Program BUPERS N13; Exceptional Family Member Program This cross-functional training represented the first hosted by Navy CYP under Child & Youth Education Services (CYES) and included instructors from N911, N912, and N13. Topics covered included School Transition Services; Deployment Support; Command, Community, School, Parent Communications; Partnerships-In-Education; Home School Support; and Post-Secondary Opportunities. All personnel attended either MCEC hosted Transition Counselor Institute, Special Education Leadership Institute, or Living in the New Normal. This inaugural event leads the way for full staffing of positions Navy-wide between July and Dec 2008. In addition, there was a joint training forum including School Liaison Officers from the Army, Navy, Air Force, Marines and Coast Guard. Joint training included: Special Needs, Deployment Support, Local Action Planning, Joint Basing, Communications/Marketing, Partnerships-In-Education, and SLO Professional Development. HQ Navy personnel also attended the fourth Army Education Summit. TRAINING CHARGE: Conduct and participate in School Liaison Officer training to implement Navy Child and Youth Education Services. All participants will complete a SLO Training Action Plan and forward to CNIC, N912 NLT 15 Aug 08. DESIRED EFFECT: Support for Fleet, Fighter and Family on K-12 education issues. THE WAY AHEAD: Hiring of Region SLO s will begin 28 Jul 08 followed by Installation SLO s in the early fall. This CYES training laid the groundwork for Region SLO training 6-10 Oct 08 and Installation SLO Training 1-5 Dec 08. 2
Hq, CNIC & Region: The following CNIC, HQ and Regions personnel attended to conduct and participate in these training forums: CNIC & HQ FFR Cathy Stokoe CYP Greg Young CYP Madie Mcadoo CYP Lucinda Reaser CYP Chuck Clymer FFS Patricia Johnson FFS Pat Johnson FFS Chris Degraw PACFLT Linda Boswell N135 Marcia Hagood [EFMP] Navy Regions NRSE Sandy Powers NRMA John Hammer NRNW Deborah Robins NRNW Jennifer McKee NRM Amy Davis NRJ Kathryn Hardebeck NRE Glovinia Harris NDW Jodee Vaseleck NDW Peggy Harper Special Guests Commanding Officer SUBASE Groton, CAPT Mark Ginda SOAR Representative: Mary Boring US Coast Guard: o Rose Neel o Mary Mansfield o Patricia Rogers o Yvette Wright 3
Appendix 1 Training Agenda Navy Child and Youth Education Services (CYES) Training Date Subject Presenter(s) Monday 21 Jul 07 0730 Continental Breakfast 0800-0830 Welcome Opening Remarks CYP Update Ice Breaker Admin Announcements Chuck Clymer Greg Young 0830 0900 Navy CYES Process Enhancement Team (PET) Update PET Team o Parent Focus Group o Student Focus Group 0900 0930 Navy CYES Role of the School Liaison Officer Chuck Clymer 0930 0945 Break 0945 1045 Creating Partnerships within the Navy o Deployment Support o Relocations o Ombudsman o Exceptional Family Member Pgm o Youth Sponsorship Pat Johnson Patricia Johnson Chris DeGraw Marcia Hagood Lucinda Reaser 1045 1105 SOAR On-Line Tutoring Mary Boring 1105 1130 State Compact Breakthroughs Laurie Crehan 1130-1315 SLO Working Groups (Groups of 8) Meeting Facilitators the Challenges Navy Families Face o Special Needs o Deployment Support o Marcia Hagood o Local Action Planning o Pat Johnson o Joint Basing o Jennifer McKee o Communications/Marketing o Jodee Vaesleck o Partnerships In Education o John Hammer o SLO Professional Development o Ruth Davis o Deb Robins 1200-1300 Working Lunch SLO s SLO Continue in Working Groups 1245 1315 Working Group Out-brief and Wrap-up Team Leads 1315 1345 SLO A Navy Commander s View or QOL Update CAPT Mark Ginda 1345-1700 Joint SLO Training (Army, Navy, Air Force, Marines) 1700-1715 Break 1715-1800 Navy Wrap-up of Joint Training & Navy Day TBD 4
Tuesday 22 July 2008 0800-1600 SLO s & CYP Leadership Attend Assigned All Professional Development {TCI or LINN} 1700-1930 PET Team / Senior Leader Meeting PET Team Members ROOM: Dallas 6 1600-? Open Night On Your Own All [except PET Team] Wednesday 23 July 2008 0800-1200 TCI or LINN All 1200-2030 MCEC Conference Start [Place of Duty 23-25 Jul] All Evening Dinner Thursday 24 July 2008 0800-1700 MCEC Conference All Friday 25 Jul 07 0800-1200 MCEC Conference All o Closing Guest Speaker: SECDEF 1500 Depart flight reservation for 1500 or later All [OCONUS/HI can schedule Sat departure 5
Appendix 2 Joint Forums Topics for breakouts with Joint Services School Liaison Training The following subjects were addresses by more than two-hundred school Army, Navy, Air Force, Marine, and Coast Guard School Liaison Officers. The work completed included breakouts into working groups of 7-8 personnel with results collated into the major groupings for brief out and action by the larger group. A final report will be produced separately. Joint Basing -- Air Force and Army lead Reciprocity/Interstate Compact Navy lead Local Action Plans Army lead Partnerships in Education Army and Navy lead School Liaison Professional Development Army lead Communication Marketing and Reaching Air Force lead 6
Appendix 3 Attendee Roster Navy Region Last First Installation Position E-mail CNIC Young Greg HQ NQ CYP PM Greg.young@navy.mil CNIC Mcadoo Madie HQ HQ CYP Dpty madeline.mcadoo@navy.mil CNIC Reaser, Lucinda HQ HQ CYP reaserfamily@earthlink.net CNIC Clymer Chuck HQ HQ CYP Chuck.clymer@navy.mil CNIC Johnson Pat HQ HQ FFS johnsonpat@verizon.net CNIC Stokoe Cathy HQ HQ FFR Catherine.stokoe@navy.mil CNIC Johnson Patricia HQ HQ FFS Patricia.a.johnson6@navy.mil CNIC Degraw Chris HQ HQ FFS Christine.degraw@navy.mil CNIC Boswell Linda COMPACFLT Pacific Linda.boswell@navy.mil CNIC Hagood Marcia HQ EFMP Marcia.hagood@navy.mil SUB Base Groton Ginda Mark Subase Groton Commander Mark.ginda@navy.mil DoD Crehan Laurie DoD State Liaison lcrehan@juno.com SOAR Boring Mary SOAR Rep MBoring@Review.com CG Neel Rose Oakland CA WFL rose.m.neel@uscg.mil CG Mansfield Mary Honolulu WFL Mary.E.Mansfield@uscg.mil CG Rogers Patricia Miami WFL Patricia.B.Rogers@uscg.mil CG Wright Yvette HQ CG WFL NRH Davis Ruth Hawaii SLO ruth.davis2@navy.mil NRE Harris Glovinia NRE Region glovinia.harris@eu.navy.mil NRMA Hammer John Norfolk NRMA CYP John.w.hammer@navy.mil NRMA Leverette Marian Norfolk SLO marian.leverette.ctr@navy.mil NRM Askey Barbara Guam SLO N53@guam.navy.mil NRM Davis Amy Guam CYP RAB amy.davis@guam.navy.mil NRJ Hardebeck Kathryn NRJ CYP RAB hardebeck.kathryn@cfay.navy.mil NRSW Bosia Linda NRSW SLO Linda.bosia.ctr@navy.mil NRSW Szilvagyi Catalina NRSW SLO catalina.szilvagyi.ctr@navy.mil NRMW Leafblad Barbara NRNW CYP Youth Barbara.leafblad@navy.mil NRSE Powers Sandy NRSE CYP RAB Sandy.powers@navy.mil NRSE Antonacci Juliana Jacksonville SLO (LCDR) juliana.antonacci@navy.mil NRSE Bentley Kama Charleston FFSC kama.bentley@navy.mil NRSE Brookhart Sue Panama City SLO sue.m.brookhart@navy.mil NRSE Eliot Mega Jacksonville SLO megan.elliot@navy.mil NRSE Galyean Sallie Kings Bay SLO - PET sallie.galyean@navy.mil NRSE Higgins Christi Athens SLO christi.higgins@navy.mil NRSE Nicholson Stephanie Meridian SLO stephanie.nicholson@navy.mil NRSE Roberts Julie Ft Worth SLO julie.roberts@navy.mil NRSE Jennings Kathleen New Orleans CYP MGR kathleen.jennings@navy.mil NRSE Gorena Delia Ingleside CYP R&R Delia.gorena@navy.mil NRSE Bryant Suzzane Key West SLO Suzzane.bryant@navy.mil NRSE Byrd Kevin Gulport SLO Kevin.r.byrd@navy.mil NRSE Lawson Bill Whting FFSC Dir Billy.g.lawson@navy.mil 7
NRNW Robins Deb NRNW CYP RAB Deborah.robins@navy.mil NRNW McKee Jennifer NRSW Region SLO jennifer.mckee1.ctr@navy.mil NRNW Chapman Miranda NRSW SLO Miranda.chapman.ctr@navy.mil NDW Vaseleck Jodee NDW CYP RAB Jodee.vaseleck@navy.mil NDW Harper Peggy NDW NDW CYP Peggy.harper@navy.mil 8
Appendix 4 Navy Working Group Outcomes Navy Child & Youth Education Services Working Groups Below are the results of comprehensive working groups of Navy School Liaison Officers, and Fleet and Family Support/Exceptional Family Member Program Managers. Groups took on each area to first identify challenges and best practices and develop recommendations for the Navy way ahead. 1. Special Needs Challenges o Lack of education of EFMP & resources o Lack of military/civilian resources o Accessibility of resources o Lack of training (POC s and family) o Civilianized personnel in fleet concentration areas to administer program o Fulltime billets o Collaboration between medical/ffsc/cyp/civilian community Best Practices o Fulltime civilian personnel EFMP-POC admin of program o Educating command POC s re: EFMP o I&R Services provided o Collaboration, networking w/cyp/hospital/corpsman/ffsc/community agencies/slo s o Standardized marketing/education materials/training Recommendations o Congressionally mandated EFMP (ie., RAP) for standardizing Navy Services o Special Needs Advisory Board o Moving w/efmp Workshops o SLO provide outreach training/communication to school o Standardized marketing/education materials/training 2. Deployment Support Challenges o Disruption in daily routine o Fear of reality of war/casualty Teachers making political statements/emphasis on headlines news o Lack of family communication Stay home parent doesn t want to scare kids and vice versa o Perception that deployment isn t problematic as other issues with school age children Best Practices 9
o Age-appropriate printed materials, ie., High 5 magazine, TLC DVD o In school group meetings o Navy 101 In-service for educators o Promote/market MWR/CYP programs Recommendations o Fun/current/interesting videos/magazines for older kids/teens o Create a web link of different communication activities (arts & crafts, music, photos) o Advertise SLO as a resource to educators/families 3. Local Action Planning Challenges o Selling program getting buy-in, funding, time o Who owns plan, who monitors, who mitigates accountability o Communicating Plan o Turnover of commanders & superintendents o Identifying local needs o Creating the need/motivation for why this is important Best Practices o PIE Partnerships in Education o Partnering w/icr, teen/children ICR (OCONUS) o Education Summits NRNW; meeting with command o MCEC MOU s lessons learned Recommendations o Create frequent, widespread communication o CNIC provide powerful training what is expected of SLO o Base Commander/SR Leadership needs to have input o CNIC provide sample/mock action plans 4. Joint Basing Challenges o Culture Gap / level of senior attention o Multiple CO s, multiple services all doing their own way no ultimate COC o Geography distance for services; multiple districts Best Practices o Strong outreach and marketing o Centralizing services for SLO o Locate FFSC/AR Recommendations o ID CO s (lead and tenants) o Marketing; outreach to monthly CO/XO/CMC meetings 5. Communications/Marketing 10
Challenges o Cost o Identifying incoming families o Territorial issues o ID Audience, Parents, Commanders, CYP//FFS, Schools Best Practices o SLO websites o Parent Handbook o Purple Partnerships o PIE Team Recommendations o SLO Information at schools o INDOC (base) marketing packets o Liaison with other programs & joint meetings 6. Partnerships In Education Challenges o Retaining volunteers o Where to start o Funding Best Practices o Joint Venture Education Forum (JVEF) o Holiday o Career Day Recommendations o Community outreach o Partnership o Reach out to other service SLO s 7. SLO Professional Development Challenges o Time, budget constraints o Overtime/Flex????? o Having resources for professional development Best Practices o Army Professional Development Model o On-line training o Ed background/familiarity with military o Joint Training Recommendations o On-line training similar to Johns Hopkins issuing CEU s 11
Appendix 5 Training Evaluation Evaluation Results School Liaison Officer Training 21-25 July 2008 Participants at this year s School Liaison Officer training were asked to evaluate all facets of training. Below find a comprehensive reporting of all inputs asking for a rating of excellent, good, and fair along with determining what about the training was most helpful, least helpful, and what the participants would like to see in future trainings offered by CNIC, Hq, N912. 1. How would you rate this training? 21 Excellent 5 Good 3 Fair 2. What aspect of the training was most helpful? Soar Brief & Interstate Compact on Education opportunity for military children Partner briefings from RAP, Deployment, IA & PFM Great info on interstate compact Great start up of the program Successful PET Team & development good PET Team presentation Joint workshop networking w/army and Air Force and hearing how they manage SLO s, a lot of energy and positive feedback CO s perspective was good SOAR awesome, very exciting, great tool for SLO s Group Sessions [breakout] SOAR briefing Info about SOAR and additional resource that I can share w/parents, school personnel, installation CO s. Discussion during working group gave me perspective of others that provide similar functions Small groups amongst Navy PET Briefing 10 minute briefs very informative lots of great ideas, deployment support, SOAR Awesome! Youth sponsorship very helpful Meeting with SLO s from other branches Networking CYP staff getting more info/resources re: EFMP, Relo Asst, Military Installations web sites 12
Working groups! Gave a different perspective from others had to offer, ideas, experience, etc Navy briefs gave lots of information. Would be helpful to have DOC s to followup since the pace was fast Working groups topics and structure were meaningful and informative CAPT Ginda s brief affirming to hear from a commander the need for direct communication of CO Navy training day was most helpful excellent presentation valuable information about role and responsibilities of SLO Learning all the agencies available to assist the SLO. Also the ability to discuss the SLO duties with Army & Air Force SLO s. Networking was wonderful SLO job description models of working programs Role of the SLO; knew very little about the new program. This will be great once standardized service wide All helpful; hearing specifics from experienced SLO s All especially SLO roles and updates of the programs. All were important to our families and impact of transition. Was aware of SOAR can be valuable to our parents All of the different facets of the Navy and CYP were briefed to us I really found the EFMP brief useful. Having the SME from different areas of the Navy is very useful!!! Info about SOAR this is a huge piece of info that my CO has been looking for and had wanted me to put together Learning that there will be a handbook and guidance about or roles & responsibilities gives me a direction to strive for and a vision Food & location Navy forum clarified Navy challenges best practices roles etc Networking w/other Navy & other branches SLOs Program overview & PET Provided me with the background & future direction that I wasn t fully aware of Navy specific working in the SLO Working Groups--The process became clearer as we talked and communicated at the table It was helpful to learn that there is a need across the board for: EFMP program, Standardized enrollment/academic requirements Meeting people from my region Learning the different resources out there to help families 3. What aspect of the training was least helpful? Why? Need more time to address EFMP, Relocation, Deployment and other related programs The Joint Session was repetitive from our Navy session. Not useful. I needed to know who was actually in the audience [Navy] would have been helpful Briefs from individuals was too rushed, too short but good general information Joint Military Session out brief 13
Breakout groups w/all branches [Joint]. Leaders were not clear on what to do Joint training was redundant would have been ni9ce to use that time to have a panel of current SLO s report and current initiatives or explain how they spend their days etc. Group sessions with all services [Joint] too large of a group The length I m tired [smile] Careful with too many acronyms. Person at my table asking me what some meant Similar/same exercises @ Navy & Joint Session. Redundancy Joint forum was not facilitated in an organized manner. Our small groups [LAP] was unclear about the schedule, talking points and desired outcome. Having said that, well facilitated organized joint training could be helpful Spending valuable time discussing the title of the SLO A lot of sitting everything else great! Joint SLO Army, Navy Air Force Marines short breakout Need longer breaks, hard to sit all day; too much food but delicious, would like fruit, veggies for snacks Joint Working group on reciprocity/interstate Compact was kind of meaningless since Laurie had already discussed in SLO training & the compact is already drafted Joint services breakout groups. Since the topic had been discussed and hashed in the Navy groups it was repetitive and did not utilize time to apply knowledge, but rehashed what was previously discussed Navy & Joint were duplicative; prefer Navy day to happen after MCEC conference so I can see the big picture & then discuss with colleagues Joint training did not have a main focus for all branches of services in small groups we restarted the process which was redundant Joint breakouts facilitators did not get clear directions concerning the time frame however, they presented useful and helpful information Joint Services exercises was poorly executed and unclear in terms of instructions and grouping Joint Services meetings and our morning breakout I come to training to be trained by experts, not just to toss around my own ideas Joint Services so unorganized 4. What topics would you like to be addressed at the next CYP training? STOMP Specialized Training of Military Parents Specific, distinct, comprehensive direction on the training standard More special needs MFLC year round Survey CYP Managers to ask what are your Top 3 daily issue concerns, repeat problems tailor these topics Technology support Special needs assistance for relocation 14
Local Action Planning Parent Education/workshops [process, marketing, procedures, I&R] Specific resources & funding available now to include in our CYP budget Plot advances that are being made in getting information out to service members about our programs on purple bases Team working steps for base/community Where are we today in SLO programs from last year [2008] Working with special needs children/families; EFMP = workforce placement Strategic Communications Responsibilities of Installation and/vice Region SLO Sharing more information with those in the field. I look forward to the next trainings Possibility have a school superintendent speak Funding How training [Army] can be used by all services Updates on new developments; handbook; SLO training, Joint Initiatives Chain of command, SLO s have an administrative chain of command and a military chain of command. Clarification needed Can t think of anything information overload being new to SLO and CYP! More information on home schooling and what it means, how is work, lines etc also brief education; how they are different [re., magnet, Montessori, charter etc ] More about Navy deployment & relocation More of the process of how to start and maintain specific pieces of the program [ie., PIE s Youth Sponsorship etc ] More information re; services in other areas for collaboration [FFCS, MWR, CYP] more focus group information] Region vs installation responsibilities How to establish partnerships Topics were okay but feel rushed; however was a great conference Subtract Local Action Planning and Implementation Policy and add Parent/spouse advocacy and increate time spent on EFMP issues What is expected of SLO s; how do I accomplish my job as a SLO; who can I turn to & how can they help me; what forms do I need provide suggestions of action plans etc More directed of what the SLO s do. This is a new program and we need details of what this program is. 15