GreenCommute. The Nortel Networks Transportation Demand Management (TDM) Program. Presented by: Sharon Lewinson July 11, 2003

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GreenCommute The Nortel Networks Transportation Demand Management (TDM) Program Presented by: Sharon Lewinson July 11, 2003

What is a TDM program? A TDM, or commuter options program, is any collection of steps that make commuter options more attractive and encourage their use. Popular commuter options include walking, cycling, transit, carpooling and teleworking The scope, objectives, strategies and actions of a commuter options program are wholly dependent on an employer s physical setting, corporate culture and available resources. Benefits of TDM* include: Employer Reduced infrastructure costs (parking and facility costs) Enhanced employee attraction, retention, productivity, health, reduced stress Demonstration of environmental responsibility and corporate leadership Employee Improved and supported commuting options Cost savings Health benefits Community Reduced traffic congestion More efficient use of transportation resources Improved air quality, reduced environmental impacts, reduced GHG emissions *derived from Transport Canada s new publication, Commuter Options: The Complete Guide for Canadian Employers Workshop - 1

Ottawa Carling Campus Direct transit routing, transit hub, pedestrian links, cycling paths all part of the site design Workshop - 2

GreenCommute Ottawa Why was a TDM program implemented? Site plan agreement called for the implementation of a TDM program in association with the RMOC, City of Nepean, NCC and OC Transpo. Purpose was to: Mitigate congestion Minimize infrastructure requirements Minimize parking area requirements Act as a pilot in the Region Demonstration of public/private sector partnership TDM on-site elements considered during planning phase of expansion TDM a proactive solution to a legislated challenge Workshop - 3

On-site Infrastructure and Amenities Support GreenCommute Dispersed bike parking Shower, change and locker facilities Conveniently located benches Enhanced pedestrian routes Visible support of alternative commuting Workshop - 4

On-site Infrastructure and Amenities Support GreenCommute Convenience store, onsite transit pass sales, bank, etc. Dispersed on-site cafeteria s & Tim Horton s Kiosks On-site fitness facility and recreational areas Workshop - 5

Signage a constant reminder Workshop - 6

Dedicated Carpool Parking Areas Carpool parking dedicated for vehicles with 2 or more occupants and full-time teleworkers Vehicles must display a valid GreenCommute carpool hangtag Carpool parking accounts for 13% (765) of the parking spaces on site (6000) Three outdoor lots (435 spaces) All underground (weather protected) parking on site is dedicated as a carpool parking area (330 spaces) Ongoing enforcement of all parking areas Workshop - 7

Transit Hub Transit Hub is conveniently located at the centre of the site Live link to OC Transpo bus arrival schedules Prominent display of transit routing information Buses arrive approximately every 7 minutes during peak periods Workshop - 8

Designing the GreenCommute Program Comprehensive on-line survey 40% response rate benchmark for GreenCommute Program effectiveness verify concerns, motivating factors, TDM readiness 87% of respondents willing to try an alternative to the single occupant vehicle Over 6,500 written comments Screenline counts Workshop - 9

Comprehensive Intranet Site Dynamic content Custom-built applications Commuting information Critical links Parking management Promotion all on one easy to navigate site Workshop - 10

Online self-serve ridematching system Exclusive to Nortel Networks Intranet System Workshop - 11

GreenCommute Site plan Site plan shows: Carpool parking areas Transit routing Transit stops Bicycle parking areas Pedestrian pathways Workshop - 12

Telework The Nortel Networks Teleworking Solutions Program provides all teleworking information and support Over 100 full time Ottawa teleworkers without a dedicated office space at a Nortel Networks site* Over 3000 part time Ottawa teleworkers (retain office space at a Nortel Networks site)* *as of June 03 Workshop - 13

Events Workshop - 14

Marketing General, on-going promotion Mode - specific promotion OC Transpo on-site NORBUG registration Carpool sign-up Event promotion Commuter Challenge Transportation Fair Workshop - 15

Employees Value GreenCommute Program GreenCommute Program Value Increases awareness of commuting impacts Meaningful to Very Meaningful Benefit Easier to be without car More attractive workplace Corporate role model 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Workshop - 16

Significant latent demand exists Percentage of People Using Alternative Commuting Modes 35% 35% Screenline Count 32% Survey 31% 30% 25% 20% 19% 20% 15% 10% 9% 5% 3% 4% 0% Car Pooling Telecommuting OC Transpo Cycling Commuting Mode Workshop - 17

Ottawa GreenCommute Status Timeframe Auto Occupancy Non-auto Modal Split (transit, telework, cycling, walking) Year 2005 Objective Baseline (1998) 2000 2001 2002 1.5 1.1 1.1 1.1 1.1 25% 12% 15% 15% 15% 350 ridematch registrants 1545 carpool registrants Commuter Challenge top private sector employer award 5 years in a row (1999-2003) Workshop - 18

Summary The Nortel Networks Ottawa GreenCommute program is a world class TDM program and is one of the most proactive and all-encompassing TDM programs in Canada The Nortel Networks GreenCommute program is now firmly established and entrenched in Ottawa; clearly demonstrating our corporate commitment to the partnership established for this initiative. Ongoing government support and involvement is critical for modal shifts to occur most importantly, transit service improvements are necessary for transit to be competitive to driving Mission: GreenCommute will provide the information, support and resources necessary to enhance and promote alternative commuting practices in an effort to proactively confront environmental issues facing our communities. Workshop - 19