THE IMPRESS GREEK-BULGARIAN CROSS-BORDER TABLE TOP EXERCISE

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P a g e 1 THE IMPRESS GREEK-BULGARIAN CROSS-BORDER TABLE TOP EXERCISE The final system of the EU-funded IMPRESS Project was successfully tested and validated in the context of a cross-border Table Top Exercise (TTX) organized between Greece and Bulgaria in Sofia (16/3/2017) In the frame of the EU-funded R&D project IMPRESS: Improving Preparedness and Response of Health Services in Major Crises (No. 608078), coordinated by INTRASOFT International, the final system was tested and validated at a Table Top Exercise (TTX), that was successfully conducted in Sofia, Bulgaria on 16 th of March 2017. The exercise was organized by IICT-BAS, KEMEA, EKEPY and INTRASOFT and hosted by NATO CMDR Center of Excellence in Shipka Hotel, Sofia. The IMPRESS system was operated by Greek and Bulgarian operators-stakeholders from public services and hospitals from both countries, following a one day hands-on training session that took place on March 15, 2017. The scenario of the exercise concerned a combination of heavy rainfall and a strong earthquake that stroke Southern Bulgaria. As a result, extended damages to buildings and infrastructures along with a landslide damaging the roadside pavement in Strimon River and overflow of the river over part of the E79 Highway, were recorded. These incidents were coupled by multiple car accidents due to rockfalls along the respective segment of the E79 near the Greek- Bulgarian border. All the above caused a large number of fatalities and injuries requiring immediate response, prehospital medical intervention and transportation of casualties to nearby hospitals. Since transportation of victims via the damaged E79 connecting the southern part of Bulgaria with the rest of the country, the Bulgarian authorities requested international medical assistance, activating standard procedures via the European Emergency Response Centre (EERC) in Brussels. IMPRESS system components have been used in different configurations aiming to simulate field data gathering from multiple incident scenes and prove the capability of the system to strengthen coordination between the response organizations and the involved emergency medical services, including the international support request, as well as to provide effective decision support for victims dispatch to hospitals and optimal use of available resources. For the needs of the table top exercise, the scenario was executed using two separate IMPRESS System deployments for all participating Agencies and stakeholders from each country in two adjacent rooms, simulating the response activities in the Greek and Bulgarian operational realm.

P a g e 2 The following organizations actively participated and operated the IMPRESS tools in the GB TTX: Bulgarian stakeholders and actors The Regional Emergency Medical Center of Blagoevgrad, the Emergency Departments of the Hospital of Sandanski and Petrich, the EMS branch of the Blagoevgrad Hospital Unit located in Kresna and the Bulgarian Red Cross headquarter in Sofia as well as representatives of organizations of the Ministry of Interior. Greek stakeholders and actors National Center for Health Operations (EKEPY) under Ministry of Health; General Secretariat of Civil Protection; National Emergency Center (EKAV) both Athens HQ and Northern Greece Branch; Hellenic Center for Disease Control & Prevention (KELPNO); General Secretariat of Civil Protection (GSCP); two large hospitals in Thessaloniki ( Papanikolaou General Hospital and Ippokratio General Hospital) along with the General Hospital of Serres (backup hospital). Observers of the TTX Bulgaria: Bulgarian Ministry of Health; Bulgarian Ministry of Interior; NATO CMDR Officers. Greece: Ministry of Health; Post-Graduate Program on Health Crises, Athens Medical School; Athens Assistance Medical Air Transport Co. Italy: Italian Civil Protection Palermo, Sicily.

P a g e 3 Exercise lifecycle deploying the IMPRESS system solution The TTX addressed the needs of the scenario by deploying the IMPRESS system solution, setup at the Shipka Hotel, Sofia. According to the scenario, due to very heavy rainfall and snow melting in the upper regions of the watershed of Strimon River, the National Institute of Meteorology and Hydrology-BAS released a warning for increased risk of rapid rising of the river water level in the lower parts of Kresna Gorge, where the river bed tapers between the mountain cliffs. A red alert was issued for the international E-79 Highway, which runs parallel to the river bed and which is extremely narrow in this segment of the road due to the mountainous nature of the area. All alerts were broadcasted through radio and TV. Later on, an earthquake sized 6.7R was registered by the IGGG-BAS, 10 km. northeast of Kresna town. Information was sent to the National and Regional Civil Protection Authorities by fax/email. Due to the above alerts, IMPRESS modules have been activated in National and Regional Emergency Services and Health Departments. At the same time, dedicated volunteers using the INCICrowd mobile application sent observations, comments and photos/videos from the affected areas. Bulgarian actors, separated in various operational IMPRESS operating teams representing different public organizations and first responders The call-centers of the Fire Brigades and the Regional EMS were overwhelmed by calls, received via the 112 Service, asking for S&R teams and traffic policemen in the affected area. In addition, the National Health Organization Center checked for hospitals availabilities (through WARSYS and Data Harmonization Component) and dispatched available ambulances. Ambulances arrived at the incident area, made an initial triage and transferred the most critical cases into local hospitals (Kresna, Sandanski, Petrich). Due to the earthquake, hundreds of buildings have been collapsed and people were trapped into elevators. Power lines were also damaged and some health facilities activated their backup generators. More ambulances were requested to arrive at Kresna railway area crossing the city.

P a g e 4 Regional Health Services (Ambulance crew) conducting triage using INCIMOB IMPRESS tools and functionalities supported on-scene medical teams, first responders and agencies involved in the exercise, during the overall procedure, aiming to optimize the response and deployment of resources and timely dispatching the victims to hospitals. Following the triage and recommendation for dispatching, the receiving hospitals were informed to be prepared to receive fatalities, using their relevant INCIMAG and INCIMOB software editions. Due to the size of the disaster, the Bulgarian Ministry of Defense supported the Ministry of Interior to implement the National Plan for Disaster Protection and participated in the National Crisis Management Joint Committee formed. Furthermore, and due to the need for additional medical assistance, an advanced medical post was set up in the area of Kresna and secondary transport by air ambulances was organized towards nearby hospitals. Implemented INCIMAG editions for the Bulgarian Public Services (MoI and MoH) Given the collapse of the regional capabilities of the health emergency system and due to the excessive number of trauma patients, including patients with neurotrauma, crush injuries and severe burns, the Bulgarian National Authorities decided to request international assistance since the road connection was lost in the north side of Kresna (due to road collapse and the consequent traffic disruption) and thus patients transportation to northern Bulgarian hospitals was not possible. The request was sent via INCIMAG to EU-CPM ERCC and then was shared among the EU Civil Protection Agencies of the member states. Positive feedback to the Bulgarian request was provided by Greece and a joint crisis center was set up in both countries.

P a g e 5 Introducing the scenario to the Greek actors stakeholders from relevant Greek public services and first responder teams The emergency service of the Greek Ministry of Health (EKEPY) checked hospitals availability in Northern Greece (Thessaloniki and Serres) and requested to initiate a limited surge capacity process. Moreover, EKEPY contacted Thessalonikis Police authorities to provide escort and traffic control to ambulance fleet all the way to border station. EKEPY assigned EKAV (National Emergency Center) to mobilize a number of ambulances of pre-hospital type properly manned for the occasion. EKAV confirmed availability and ordered the ambulance fleet to deploy towards the border crossing of Kulata-Promachon. INCIMAG version of National Emergency Center (EKAV) of North Greece dispatching ambulances to the Greek borders Bulgarian authorities provided casualties information to EKEPY through INCIMAG, and received confirmation through the same software, informing EKAV in the same way. Greek pre-hospital ambulances of EKAV North Greece and mobile medical teams were dispatched (the communication between the Greek Coordination center, EMS and Health Services, was conducted through different INCIMAG installed editions) to the Greek-Bulgarian border (Kulata/Promachon border crossing station), to receive victims delivered by Bulgarian ambulances.

P a g e 6 North Greece Hospital (Papanikolaou) declaring availability through WARSYS (IMPRESS component) to EKEPY (left), National Emergency Center (EKAV) of North Greece conducting the secondary triage at the border (right) The Greek medical teams conducted a secondary triage on site; transferred injured people to the ambulances of EKAV and then transported them to Greek hospitals, taking into consideration the dynamically generated recommendation that the IMPRESS Decision Support Engine provided, invoking the respective DSS tools to automatically predict the evolving patient status, the resources availability and the optimal routes. The hospitals INCIMAG editions received the medical information of the arriving patients and their ETA and confirmed these data during the patients reception at the hospital s ED (using INCIMOB). The exercise closed formally with the Greek EKEPY/MoH reporting to the Bulgarian MoH about the safe transportation of the Bulgarian casualties to the Greek hospitals along with details about their status and contact information. ERCC was also informed about the overall details of the trans-border medical operation. Feedback from the Greek-Bulgarian Table Top Exercise Although not being a commercial solution, IMPRESS proved its high technology readiness level (TRL), demonstrating its capability to address the operational needs of health emergency services and the requirements of mass casualty incidents. The solution is flexible enough for supporting diverse organizational structures in routine operation and support multi-agency coordination. The system was deployed smoothly for the needs of the TTX with minimum training. It was seen to be mature enough to be deployed at Regional or National level for pre-operational validation purposes. The test users considered IMPRESS as a worthy solution for harmonizing health emergency operations and monitoring patients status and flow to the ED of hospitals during disastrous events. A number of suggestions provided by the operators during the debriefing session, following the TTX, was taken into account by the IMPRESS consortium for further development and future refinements of the system.

P a g e 7 FURTHER INFO Project website: www.fp7-impress.eu E-mail: info@fp7-impress.eu Twitter: @Impress_FP7 LinkedIn: IMPRESS FP7 Project group Facebook: Impress Project - FP7 page Blog: fp7-impress.blogspot.com This project has received funding from the European Union s Seventh Framework Programme for research, technological development and demonstration under grant agreement no 608078.