A N e w s l e t t e r f o r S e r v i c e U s e r s a n d t h e i r f a m i l i e s

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The Bulletin Issue 4 March 2017 A N e w s l e t t e r f o r S e r v i c e U s e r s a n d t h e i r f a m i l i e s Welcome to the 4th edition of our Bulletin. We hope you enjoy reading about what we have been up to over the last few months and wish you all a very Happy Easter. Healthy Eating Eating healthily doesn t have to be complicated or boring! In fact, it s about making sure you have plenty of variety, so you get all the nutrients you need and maintain a healthy weight. It s about not eating too much of some things like saturated fat, sugar and salt while getting enough of others like fibre, protein, vitamins and minerals. Fruit and vegetables Research shows that people who eat plenty of fruit and vegetables are less likely to develop heart disease and certain cancers. They can be fresh, frozen, dried, canned or juiced and should make up about a third of our diet. Many of us don t eat enough fruit and veg, and it can be hard to know how much a portion actually is. Here are a few simple suggestions, which count as one portion each: Breakfast a glass of juice or a heaped tablespoon of dried fruit or a banana with your cereal. Snacks an apple or a pear. Lunch a side salad or three heaped tablespoons of baked beans. Dinner three heaped tablespoons of vegetables like peas or carrots or sweetcorn. You should try to eat at least 5 portions of different coloured fruit and vegetables a day and each one must be different. A glass of fruit juice or a smoothie only counts as one portion. Meat, poultry, fish, eggs, beans, lentils and nuts These foods all contain protein, which helps to build and repair your body. You don t need to eat meat or fish every day try cheese, well-cooked eggs, beans, lentils or tofu instead. Try to eat fish twice a week one portion (140g) of white fish such as haddock or cod, and one portion of oily fish such as salmon or sardines. Oily fish are rich in vitamin D and a type of fat that helps to prevent heart disease. Avoid frying meat or fish. Breads, other cereals and potatoes You should base your meals around starchy carbohydrates (bread, breakfast cereal, potatoes, yams, rice or pasta). These foods give you energy. Wholegrain foods such as brown rice or wholegrain bread or pasta contain B vitamins, minerals and fibre that are good for you and help prevent constipation. Why not try: Breakfast wholegrain cereal or porridge or wholemeal toast with cut up banana or dried fruit. Lunch a sandwich or brown rice or pasta salad Dinner stews, casseroles or curries with potatoes or couscous or pasta or rice Milk and dairy foods These are calcium-rich foods, which help to keep bones and teeth strong. Try to choose lower-fat versions, such as semi-skimmed milk, half-fat cheese and low-fat paneer where you can. Did you know: A 200ml glass of whole milk contains 8g fat whereas a glass of semiskimmed has 3.5g?

SOUTHEND CARERS CONSORTIUM - SUPPORT FOR FAMILY CARERS SPDNS Nurse Care is delighted to be part of the Southend Carers Consortium which was awarded a contract by Southend Council in October 2016 to provide support for carers. This is a new and exciting way of providing a wide range of support and activities for carers in all sorts of situations. Carers in Southend have previously had to struggle through a maze of information and services to get the help they need, often having to repeat their story. Southend Carers Hub is a new partnership of local charities who have joined together to create a one stop shop for carers and make it easier for them to get the right help at the right time this includes practical, financial and emotional support. Support includes telephone & on line support, peer support, group activities, workshops and events. Under this contract SPDNS provides respite support for carers of people with life limiting conditions. The Carers Hub is open Monday to Friday 09.00-17.00 and can be contacted on 01702 393933. 2

SPDNS Nursecare CIC Rated as GOOD overall by CQC During November 2016 we were inspected over three days by two CQC inspectors. They visited some of our service users and reviewed the care plans and care records in the home. They also spent time in our office and spoke to many staff. Many thanks to those of you who contributed to the inspection process. Overall for the five areas we are inspected against (safe, effective, caring, responsive and well-led) we were rated as GOOD with no improvements required. The full inspection report is now on the CQC website and there is a link to this on our own website. This rating was only possible with such dedicated and caring staff, thank you to everyone for this. We now need to keep up the good work that we all do and aim for an outstanding report in the future. We are always looking at ways we can improve so please give us feedback and let us know of any ideas you have to improve our services. Here is a snapshot of comments from our report: Staff worked with people to keep them safe and living in their own home if this was their wish People confirmed with us that they always had the same regular care staff at the same time of day A service user told the inspector My carers are kind, I look forward to them coming every day People were always treated with dignity and respect We will continue to keep you informed about any changes or improvements we make. 3

HR & Training Administrator Pat Brand We are always looking for new ways to recruit new staff, and we still need staff for all teams. I will be attending a Recruitment day in Basildon Shopping Centre on 9th March from 09.30-15.30, to try to recruit new Carers for our St Luke s Hospice at Home Service, and Adult Social Care in the Southend area. Please let people know about this event, or call me on 01702 341300 ext 241 if they are interested in becoming a Community Carer. They must be drivers and have their own car. I also attended a day run by Essex County Council, where a lot of interest was shown, and we did recruit someone for the St Luke s Team. Leavers Sadly we say goodbye to: Christina Adeniyi and Kerry Maynard for the Adult Team. St Luke s Hospice at Home Sony Varghese Trudy Offley Pauline Jones Paula Loveridge Gaby Ward Starters Adult team Jullar Hassan College Joanne Rothon St Lukes Denise Gregory Sierra Talbot Charlene Teenans We wish all our starters and leavers the best of luck in their new roles. 4

E aster Word search U N P C H I R L C L R Y L I M A F C P A S T K N H S E D P A P R I L E B R E S T H J E S T C E T W T E E W S T L S G H W E N E O C R A H O R N E B R H C D H Y C R O S S A K C W C C S L D U S F U N C O S O N L S G S E S O P R R Y O L H R L C N R H R L L O R R P B A T U C A M R I P E O E R N W C A T I I A R Y B H E E B B H H G D W L T E Y M R T M D T I L C R H R B Y O C R A E E E S H E L A E T A C L U E D I N N L D A R R B E S A E A P E L A Y E S S L A P R I E Y A S R R T T P A D S S P B J R U P A R A D C O P B A S G L I A T N O T T O C R E T E P C O R M M T T R N F C R H S H B N N P U M A R H R A K A E L T F I H U S I C C A U N J S A H O L B E S C H O C O L A T E H A R H C E A E U C S B N D C D K C A R C Y S E P S A N S T S R O W I G N I R P S G E A H K L B N S M U T Y B T E T R L R H F I P D E A E L D N E I S P S A K D E S C R A D I N N E R L Y D I N G E I E S C A F I N D C N U T R S Y M B O L H R G S A K I F F C C I K S C B M I T M A R S H A C S R E H F I H A S T T R B A J E L R A B B B A P R Y C O A E N P I B O O R J E S T C A N B N E N D H APRIL CHOCOLATE EGGS JESUS PURPLE BASKET CHURCH FAMILY LAMB RABBIT BONNET COLOR FIND LILY RESURRECTION BREAK CRACK FLOWERS MARCH ROLL BUNNY CROSS GRASS MARSHMALLOW SEARCH CANDY DAFFODILS HIDE PAINT SPRING CELEBRATE DECORATE HOLIDAY PARADE SUNDAY CHEEP DINNER HOP PASTELS SWEET CHICK DYE HUNT PETER COTTON- TAIL SYMBOL CHILDREN EASTER JELLYBEANS PINK TREATS 5

Photo Gallery Celebrating our staff s success In our last November edition we shared with you the wonderful weight loss of Yvonne Lindsay, one of our carers on the SPDNS Adult Team, we thought you would like to know that she since then has now won, Miss Slinky and the Greatest Loser Award. 6

We send our Congratulations to Sue Laurie our Training Development Manager who celebrated her 60th Birthday earlier this year with her family and friends. Also Congratulations to our Care Manager Nicola Sweeny on her 40th Birthday 7

Ingredients 225 g self-raising flour, plus extra for dusting 75 g unsalted English butter, softened, plus extra to serve (optional) 40 g light brown soft sugar 75 g sultanas 25 g milk chocolate chips 0.5 tsp ground mixed spice 1 large free-range egg, beaten 2 tbsp whole milk, plus extra for brushing 25 g plain flour 1 tbsp caster sugar 8

Pre heat oven to 200 c/180 c fan oven/gas 6. Put the flour in a large bowl, add the butter and rub into the flour with your fingers. Stir in sugar, sultanas, chocolate chips and mixed spice. In a jug beat together the egg and milk. Pour into the flour mixture and work together to make a soft dough. Dust work surface with a little flour and roll out the dough to 2cm thick. Using a 5cm cutter stamp out scones and put on a baking tray lined with parchment paper. Reroll the trimmings and stamp out more rounds to make approx 10 scones. To make the crosses, mix together the plain flour with 1 tablespoon of water and knead to make a smooth dough. Roll out thinly, cut into strips and lay on top of scones to make crosses. Brush with the extra milk and bake in oven for 15 minutes till golden. Mix together caster sugar with a tablespoon of water and use to glaze the tops of the scones as they come out of the oven. Cool on a wire rack. Split and serve with butter and jam. 9

About SPDNS Nursecare CIC We offer a caring and reliable service, ensuring independent living for people who value their freedom and want to feel in control of what they do and when they do it. The rights and choices of our service users are at the heart of what we do. We also offer advice and support to families and carers, and can provide respite care at home. We offer our services to people living in nursing/residential homes and in sheltered housing. To achieve the best outcomes for service users we focus our services on personalisation: choice - about where and how you want to lead your life; communication with you and your family so that we understand you and what is important to you; participation in planning and reviewing the care and support that we offer you to ensure that we meet your needs, and acknowledging your preferences and promoting your independence. We have a dedicated and professional team of staff who will tailor your care package to meet your individual needs. SPDNS staff are dedicated to providing sensitive client-centred support that is flexible and reliable. We offer a wide range of services to include personal care and nursing, social care, respite care, nail trimming, hospice at home care and support. Office hours: Monday to Friday 9:00am to 5:00pm Out of hours on call for existing service users only 07889 486770 If you would like any advice or to request an Information Pack please call 01702 431300 or email at info@spdnsnursecare.com 10