LQAF INNOVATIONS - The Sally Hernando Awards for Innovation in Library/Knowledge Services: Winners 2010-2011 Library /Org. Name SHA Name Type of innovation Description of innovation Birmingham & Solihull Mental Health NHS 1 Foundation Mental Health Film Club 2, Pennine Acute NHS North Drugs: the evidence 3, Buckinghamshire Healthcare NHS South Central KSF challenges for senior library assistants 4 The Clinical Librarian Service, Walsall Manor Hospital Collaboration between Clinical Librarian Service and Medicines Information to provide research information to improve patient care.
LQAF INNOVATIONS - The Sally Hernando Awards for Innovation in Library/Knowledge Services: Runners Up for Awards 2010-2011 1 2 Library /Org. Name SHA Name Type of innovation Health Promotion County Durham and Darlington PCT North East University Hospitals of Leicester NHS Libraries East Description of innovation Automatic linking of local resources to critically appraised evidence in National Library for Public Health. Link "everything" project 3 4 Library & Knowledge Services, Health Sciences Maidstone and Tunbridge Wells NHS South East Coast Yorkshire & the University of Sheffield Humber Document, Data and Compliance Management system Provision of information clinics in departments to tie in with NHS Evidence annual evidence updates
LQAF INNOVATIONS: The Sally Hernando Awards for Innovation in Library/Knowledge Services: Submissions Judged to Be Innovative By One or More Judge, 2010-2011 1 Library /Org. Name SHA Name Innovation Library and Information Service, Calderstones NHS Foundation North Description the living library book collection 2 Blackpool Hospitals NHS Education Centre Foundation North Southport and Ormskirk NHS 3 Sanderson North Kettering General NHS 4 Knowledge & Library Serv Foundation East Tavistock and Portman NHS 5 Foundation 6 Tavistock and Portman NHS Foundation 7 Tavistock and Portman NHS Foundation 8 Education Centre The Hillingdon Hospital NHS 9 ekat, Deanery Knowledge & Library North 10 Service, Mersey Care NHS The Christie NHS Foundation North 11 Kostoris Library & Knowledge Maidstone and Tunbridge Wells 12 Services, NHS South East Coast 13 Mid Yorkshire NHS Yorkshire & the Humber Library & Knowledge St Helens and Knowsley Health North 14 Service, Informatics Management Librarian' to support senior management & the Board. Loaning e readers to users loaded with all policies and other documents Using Koha open source library management system. Open access repository of academic and clinical work Adoption of Shibboleth as the new authentication system. Use of Koha open source library management system. Development of a paediatric training wiki. Using Yahoo Pipes to produce dynamic health news content on www.hilo.nhs.uk Current awareness bulletin designed specifically for the Board NHS institutional repository of research activity Know How self help guides for users ion of 'Mid Yorks Medical Journal'. Personalised Knowledge Service 3 of 9
15 LQAF INNOVATIONS: The Sally Hernando Awards for Innovation in Library/Knowledge Services: Submissions Judged to Be Innovative By One or More Judge, 2010-2011 Library /Org. Name SHA Name Innovation Description Rockfeller Medical 16 William Harvey Rockfeller Medical 17 18 19 The COMET 20 21 William Harvey 22 23, Library & Knowledge 24 Services, 25, 26 27 Integrated Library Service National Hospital for Neurology and Neurosurgery, & UCL Institute of Neurology George Eliot Hospital NHS National Hospital for Neurology and Neurosurgery, & UCL Institute of Neurology Portsmouth NHS South Central Luton and Dunstable NHS East of England Foundation Tavistock and Portman NHS Foundation George Eliot Hospital NHS Shrewsbury and Telford Health Libraries Northumbria Healthcare NHS North East Maidstone and Tunbridge Wells South East Coast NHS Northumbria Healthcare NHS North East Wirral University Teaching North Hospital NHS Foundation 2gether NHS Foundation for Gloucestershire Using free Internet Café software to provide access to e resources for NHS and university staff. Use of PDSA (Plan, Do, Study, Act) cycles to improve the quality of services and improve efficiency Use of Belkin switch so a PC can operate on either NHS or university network. Enabling customers to access key electronic resources via their Smartphones 24/7 Access A Total esolution Mandatory Online Library Membership Registration Tutorial. Mapping of library procedures and customer service procedures. A current awareness service using Netvibes, and an email alerting service using Yahoo! Pipes and Library Information Specialist led information service for COPD and IBD patients. Knowledge Audit for Clinical Support Workers (CSWs). managing the clinical guidelines process & organising its Intranet site Staff and Associate Specialist (SAS) grade doctors support project providing work experience for people recovering from serious mental illness 4 of 9
28 LQAF INNOVATIONS: The Sally Hernando Awards for Innovation in Library/Knowledge Services: Submissions Judged to Be Innovative By One or More Judge, 2010-2011 Library /Org. Name SHA Name Innovation Description Rockfeller Medical 29 St Martin's 30 Newcomb Library & Information Service, 31, 32 JET Library & Knowledge 33 Services, 34 35 36 Rockfeller Medical Newcomb Library & Information Service, National Hospital for Neurology and Neurosurgery, & UCL Institute of Neurology Kent and Medway NHS and Social Care Partnership Homerton University Hospital NHS Foundation South East Coast Buckinghamshire Healthcare South Central NHS Mid Cheshire NHS Foundation North Maidstone and Tunbridge Wells South East Coast NHS National Hospital for Neurology and Neurosurgery, & UCL Institute of Neurology University Hospital Birmingham NHS Foundation Homerton University Hospital NHS Foundation Combining the existing Library with a newly created Hospital archive and museum. reminiscent of past times for stimulating a patient's memory designing a "Free Training voucher" for Knowledge Awareness Week mandatory online library induction module participating in clinical career open days & promoting the value of libraries through placements promoting FREE encrypted memory sticks to encouage library membership Use of a three screen digital totem to market & promote the library, archives, museum etc library resources and services with a seasonal twis e.g. Halloween use of an online quiz during Knowledge Awareness Week to promote e books 5 of 9
LQAF INNOVATIONS - The Sally Hernando Awards for Innovation in Library/Knowledge Services: Submissions Judged Good/Best Practice 2010-2011 1 2 3 4 5 6 7 8 9 10 11 Library /Org. Name SHA Name Category George Eliot Hospital NHS William Harvey William Harvey Walsall Health Education Centre George Eliot Hospital NHS Dudley and Walsall Mental Health Library service Birmingham & Solihull Mental Health NHS Foundation South Tees North East Library and Information Service, Tees, Esk and Wear Valleys NHS Foundation Blackpool Hospitals NHS Foundation Portsmouth NHS Library Service Buckinghamshire Healthcare NHS Buckinghamshire Healthcare NHS North East North South Central South Central South Central Description of innovation one day Evidence Based Practice course covering the 4 steps of EBP: defining the question, finding the evidence, critical appraisal and applying evidence. A monthly current awareness bulletin for NHS managers Installing RF ID technology to 2 libraries Outreach training because of time freed up by installing RFID Developing a Staff Publication Database A web portal: www.netvibeas.com/southteeslibraries providing tailored resources for specialties Introduction of a web portal, http://www.netvibes.com/tewv lis Library support for development of clinical pathways led by librarian library support for e learning Bucks Formulary and Injectables Guide developed by library staff into a searchable database that is accessible via the intranet Library staff developed and maintain a database of publications written by staff. 6 of 9
LQAF INNOVATIONS - The Sally Hernando Awards for Innovation in Library/Knowledge Services: Submissions Judged Good/Best Practice 2010-2011 12 13 14 15 16 17 18 19 20 21 Library /Org. Name SHA Name Category Description of innovation Mid Yorkshire Hospital Yorkshire & a monthly bulletin to keep staff up to date with new national NHS the Humber guidelines and similar information Mid Yorkshire Hospital Yorkshire & NHS the Humber Subject guides: disseminating trageted information to clinical teams NHS Leeds Yorkshire & Knowledge and the Humber A targeted current awareness service designed to alert users to Resource Services current policies, guidance and news in their chosen subject Musgrove Park Cornwall Health Thomas Sydenham Woodside Knowledge & Yeovil District Hospital Academy Taunton & Somerset NHS Foundation Royal Cornwall Hospitals Gloucestershire NHS Foundation Library Service Dorset County Hospital Avon & Wiltshire Mental Health Partnership NHS Newham University Hospital NHS using a desktop document scanner to convert documents for saving or emailing. Clinical librarian for cancer care service Collaboration between the library, IT, design, governance and corporate records departments to develop a content management system (CMS) Six book challenge in support of the Skills for Life Strategy Provision of a current awareness service via regular bulletins to selected departments introduction of RRS feeds on library intranet pages Knowledge Alerts service email alerting service based on distribution of bulletins. 7 of 9
LQAF INNOVATIONS - The Sally Hernando Awards for Innovation in Library/Knowledge Services: Submissions Judged Good/Best Practice 2010-2011 22 23 24 25 26 27 28 29 30 31 32 Library /Org. Name SHA Name Category Description of innovation Newham University Knowledge & Hospital NHS Newham General Reads a leisure reading collection William Harvey George Eliot Hospital NHS University Hospitals Bristol Yeovil District Hospital Academy Library Walsall Hospitals NHS Walsall Hospitals NHS Northumbria Healthcare North East Education Centre NHS Education Centre Blackpool Hospitals NHS North Foundation North Bristol NHS Library & Information Service Newham University Knowledge & Hospital NHS Walsall Hospitals NHS library staff contacting clinical audit staff to offer literature searches use of netvibes for current awareness & a library blog role redesign to offer e learning support & information skills training Library as an E learning drop in centre para professional role redesign permitting new service developments acting as accredited LIS NVQ assessors provision of evidence for patient information leaflets enabled to achieve the Information Standard role redesign to provide an e resources support & information skills training redesign of the "Reading Room" as the Knowledge Hub. provision of E learning for Library training 8 of 9
LQAF INNOVATIONS - The Sally Hernando Awards for Innovation in Library/Knowledge Services: Submissions Judged Good/Best Practice 2010-2011 33 Library /Org. Name SHA Name Category Description of innovation University Hospital Education Birmingham NHS using vacancy savings to provide self service and buying in Centre Foundation information skills training City Hospitals Sunderland North East Sunderland Royal Hospital 34 35 36 37 38 39 Library & Knowledge Services, Surrey and Sussex Health NHS Library and Information Services Maidstone and Tunbridge Wells NHS Doncaster & Bassetlaw Knowledge & Library Information Services for Health North Somerset Healthcare Library Tavistock and Portman NHS Foundation Library South East Coast South East Coast Yorkshire & the Humber installation of a wireless network in the education centre creation of an IT problem log database using Net 2 to allow 24/7 access to 3 site libraries Development of an online Publications Register using NHS Net SMS to send overdue reminders & deleivering study skills training to nurses Current Awareness Alerts via Twitter 9 of 9