Welcome and Introductions Grant Project Overviews Q & A. Closing

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Meet the Grantees: Round 2 Grant Project Overviews February 10, 2016

Agenda Welcome and Introductions Grant Project Overviews Incite, Inc. W.E. Upjohn Institute for Employment Research CareerSource/Florida Department of Economic Opportunity Virginia Community College System Q & A Closing 2

Jennifer J if Johnson J h jjohnson@inciteworks.org 702-528-8056

Grantee Overview Incite, Inc. - Local Workforce Board for Linn, Marion, Polk, and Yamhill Counties in Oregon Jennifer Johnson Project Manager Susan Barksdale Cognitive Behavioral Specialist Funding Level: $3 Million Project Type: Type A Evaluation Firm: Public Policy Associates from Lansing, Michigan 4

Grantee Overview Problem Unemployment can be a very challenging time. Currently, there are no systemic resources for addressing soft skills and emotional consequences of unemployment. Research In the UK, Australia, and Canada, Workforce systems are incorporating mental health supports into job search systems with great success. Nothing like this has been done in the United States on a large scale! 5

Innovation Rethinking Job Search Workshops in 10 WorkSource Oregon Centers 4 week series of facilitated small group discussions using cognitive behavioral techniques to address social and emotional consequences of unemployment. Educating people on how to think through job search in a way that is productive for them by increasing confidence, motivation, and accountability. Rethinking Job Search is a series of workshops that address social and emotional consequences of unemployment. We ll help Oregon job seekers get back to work faster by helping them rebuild their confidence, motivation, and accountability. 6

Project Overview 10 WorkSource Oregon Centers across Oregon - 4 week series of workshops 3 times a week 2 hours each (total of 24 hours). Target Population: Those collecting Oregon Unemployment Insurance. Recruitment: 1. WorkSource Center staff 2. Unemployment Insurance e-mails. Prior to registration, job seekers will complete an assessment of eligibility and job search readiness according to the Stages of Change Model created by Esher House. Facilitators completed a 40 hour CBT Facilitator Training along with a 20 hour CBT Facilitator Certification Course. System Alignment Partnerships between Workforce Boards and the Oregon Employment Division through data sharing, Unemployment Insurance incentives, and co-promoting 7

Partnerships 7 Local Workforce Boards, Oregon Employment Department: Unemployment Insurance Division and Workforce Operations Division, and WorkSource Center Staff. Oregon Employment Department and Workforce Boards have recently been attempting to make the unemployment experience more seamless through colocation and policy alignment. Rethinking Job Search is an innovative program through which these two partners can better partner. 8

Outcomes 1000 job seekers participated in Rethinking Job Search Workshops 2500 job seekers joined comparison group by taking the Rethinking Job Search Readiness Assessment 25% higher rates of employment three months after completing Rethinking Participants i t collect UI benefits for 2 weeks less time than comparison group 25% fewer individuals in long-term unemployment than comparison group 15% higher job retention rates 9

Successes Partner Communication Rethinking Connect Provides common place for communication, resources, success stories, transparency for all workforce partners. Workshops Enrollments & Feedback 4 workshops started with 29 participants The portal allows all partners to engage with the process of implementation and learning as we move forward. It provides transparency and inclusion 10

Challenges Some registration frustrations as we learn l a new website. b it 11

Southwest Michigan Employer Resource Network Expanded (SWERN(SWERN-E) Scott Cubberly W.E. Upjohn Institute for Employment Research cubberly@upjohn.org (269) 385-0410

Grantee Overview W.E. Upjohn Institute for Employment Research Scott Cubberly, Project Manager Jakki Bungart-Bibb, EO/Compliance Monitor Amy Meyers, Procurement Manager James Vanderhulst, ERN Facilitator (West Michigan Team) Funding: $3 million Project Type: Impact tanalysis Evaluation Firm: Social Policy Research Associates 13

Innovation Innovation Being Implemented Expanding assistance to employers - Employer Resource Network (ERN), from retention for incumbent employees to pre-employment training in soft skills, technical skills & barrier removal. Heart of the Project Improving the way employers work with and value the workforce system by providing higher skilled and prepared job seekers than they can find on their own and additional support after they re hired. Elevator Pitch SWERN is a public/private partnership designed to support employers facing retention issues. The SWERN places success coaches on-site with member companies to work with employees facing barriers associated with long-term unemployment or situational poverty. 14

Project Overview Project Components 1. Expand the ERN to all four of our counties served by WFDB. 2. Provide training opportunities to individuals that will lead to positions at ERN companies. 3. Improve retention rates for companies participating in ERN. Improve retention rates for individuals receiving training and placed at ERN companies 4. Provide ERN companies with assistance in filling open positions. 15

Partnerships Local Community Colleges (Higher Education) Department of Health and Human Services Community Business Partners (Employers) West Michigan Team (ERN Facilitator) Michigan Works! Southwest (Workforce Board) Local Economic Developers Community Organizations (Credit Unions, Childcare, Transportation, Housing Providers, etc.) 16

Outcomes Outcomes Current Level 3 YR Target # Counties Served 2 4 # ERN Companies 14 35 Employee Retention 98% 89% ERN employers will receive assistance in developing career ladders 0 0 Fill 33% of ERN Open Positions 0 355 90% of the open positions will have received soft skills training 11 319 Technical Skills Training 11 300 Individuals placed using OJT 0 100 Individuals remaining with employer post OJT completion 0 90 17

Successes Communicating the value of the ERN to community stakeholders which has led to several cross sector partnerships to address issues such as childcare and transportation. City Leaders, Economic Developer, Private Foundation and Employers working to collaborate on a 24/7 365 Childcare Facility. ERN Facilitator working to develop a closed mobile app for employees working at ERN companies for ridesharing. 18

Challenges Ensuring g that companies p p participating p g in the ERN remain engaged in the process (training, hiring, evaluation, etc.) with key decision makers at the table. Getting to employers utilizing the BSP model. Being mindful of the number of contacts from th workforce the kf system t contacting t ti an employer l and relying on someone else to make the introduction can slow some of the progress. 19

CareerSource Florida Performance f Funding Model Rod Lewis, PhD CareerSource Florida 850 510 0771 850.510.0771 rlewis@careersourceflorida.com Rob White, PhD CareerSource Florida 407 765 4591 407.765.4591 rwhite@careersourceflorida.com

Grantee Overview CareerSource Florida Rod Lewis, PhD, Grant Author, Project Lead Jocelyn Gallegos, Project Coordinator Rob White, PhD, Data Lead James Finch, Telly Buckles and Tony Carter, Data Providers Aaron Schmerbeck PhD, Economist Trey Scott, Software Engineer Martin Roddy, Computer Programming/Web Design Funding Level: $3 Million Project Type: A (Mixed Methods/Interrupted Time Series) Evaluation Firm: Policy Research Group/TPMA 21

Innovation The creation of a local area-based performance funding model to incentivize local areas to meet and exceed expectations along a series of precisely defined performance metrics. 22

Project Overview TIE Model Metrics In Brief Unemployed Placement Rate Time to Placement Average Earnings per Exit Earnings per Dollar Spent Cost per Employed Exit Intensive Business Engagement (Business) Customer Satisfaction Creating Econometrically Defined Targets An Overview Metric Targets Minimum Thresholds Global Performance Targets Global Performance Outcomes Benchmarking Performance your local area outcomes versus your local area expectations Local Areas Will Be Rewarded Financially Meet an econometrically defined target Improve by achieving a higher score at time t than t-1 Excel by ranking among the top eight performers in the state of Florida 23

Successes Data Tools and Interfaces Predictive Modeling Performance Management The Market Intelligence Portal 24

Challenges Ensuring E i th thatt the th d data t tools t l are constructed at a level that Local Area Partners can utilize. Conforming antique extant data structures t t to t modern d USABLE, USABLE securely accessible platforms. 25

Virginia Financial Success Network Virginia Community College System Paula Scott Dehetre P j t Director Project Di t pdehetre@vccs.edu (804) 819-1687

Grantee Overview Virginia Community College System Paula Scott Dehetre, Project Director Funding Level: $11,996,152 Project Type: Type C: replicate existing model/program Evaluation Firm: Public Policy Associates 27

Innovation Working Families Success Network Model The Heart of the Project Integrated, bundled service delivery in American Job Centers/One Stops 3 Pillars: Employment & Training; Work & Income Supports; Financial Literacy Elevator Pitch This is a research study where WIOA clients are randomly selected, following their consent to participate in the program. https://www.youtube.com/watch?v=v67tnvdpsto&feature=youtu.be 28

Project Overview Five-year grant includes a planning year, 3 years of performance and a final year for evaluation. VCCS serves as the grant recipient and fiscal agent for WIOA funds in the Commonwealth of Virginia. Six local workforce investment areas (LWIA) entered into a Memorandum of Understanding with VCCS to participate in the WIF grant. Regions are demographically and economically diverse: Roanoke, Charlottesville, Southside, Northern Virginia, Hampton Roads and Danville/Martinsville. Each LWIA has hired a financial success coach, and has grant support for some Case Management costs in the Center. Coaches are utilizing i software as a service with their clients to aid in the search for work and income supports with a unique emphasis on building financial literacy skills. 29

Project Overview Serve 1800 clients over a three-year period. Adults, age 18+, including veterans and their spouses, ses WIOA eligible and in our case load as of July 2015 or later. Recruitment strategies include: development of an orientation video, design of a hard-copy Passport to Services, outreach to existing WIOA clients through email, snail mail, phone calls, as well as potential new clients though the use of posters and flyers in the Center, media advisories, use of website and social media and partner-networking networking. All clients are entitled to One Stop Career Center services. Random study group receives one-on-one coaching, financial literacy training and skill development. Main components: (1) financial literacy training/coaching, (2) work and income supports, (3) integrated bundled service delivery 30

Partnerships Key Partners 6 LWIAs, MDC, PPA, Solutions for Progress Types of Partners Business, Education, Workforce About the WFSN Model Currently replicated in four community colleges in Virginia funded by Achieving the Dream. Long-term goal to build the capacity of the model and expand to all LWIAs and Community Colleges in the state. Sustainability will be planned for over the life of the WIF grant. 31

Outcomes Expected Outcomes Career advancement Improved credit rating Increased net income Increased net worth VFSN Unique Measures In addition to WIOA measures Participants screened for public benefits Participants approved for work/education supports Participants approved for benefits/income supports Participants whose net worth increased Participants who create a monthly budget Participants who decrease liability/debt Participants who improve credit score Participant who achieve significant financial event 32

Successes Strong best practice of utilizing coaches throughout the college and workforce system. New type of coach - the financial success coach. Coaches are certified or about to complete the Virginia i i Adult Career Coach Certification Credential. http://www.elevatevirginia.org/wp-content/uploads/2015/09/vfsn-final-passport.pdf Using Solutions for Progress software The Benefit Bank - My Budget Coach. E-file federal and state taxes, FAFSA for student financial aid, determine potential eligibility for SNAP, TANF, and other income supports. Coach can assist clients in applying for those supports directly from the Center. http://www.thebenefitbank.org/ https://vccs.mybudgetcoach.org/ Return on investment (ROI) could be compelling as tax season is underway. Clients can file tax returns, eligibility for Earned Income Tax Credit (EITC), file back taxes, identify cash for paying off debts and becoming more financially sound for the family. 33

Challenges Research Study Planning Year Procurement process Credit score Veterans must be served but do not count towards outcomes Internships 34

What Questions Do You Have? 35

Upcoming Grant Project Presentations Register Now for Both! February 17 th Click Here to Register City of Los Angeles City of New Orleans Office of Workforce Development San Diego Workforce Partnership Inc. County of Venango February 24 th th Click Here to Register KentuckianaWorks Monterey County Workforce Development Board Workforce Investment Board of Herkimer, Madison and Oneida Counties 36

Thank You for Your Participation!