WSH Performance Awards 2017 Briefing on X-factors Checklist

X-Factor Checklist No change from 2016 x-factor continues to be part of the criteria Increased emphasis on WSH culture Maximises employees participation and involvement in the application process. 2

X-Factor Checklist 7 questions covering various topics 85 marks Holistic Approach towards WSH Management RM 2.0: Upstream Risk Controls Off-the-job Safety Incident Statistics Benchmarking WSH Performance WSH in Corporate Social Responsibility Closing the Gap

X-Factor Checklist 7 questions covering various topics 85 marks Total WSH Holistic Approach towards WSH Management RM 2.0: Upstream Risk Controls Off-the-job Safety Incident Statistics Benchmarking WSH Performance WSH in Corporate Social Responsibility Closing the Gap

Work Wellbeing through Total WSH - Concept We are not alone in signalling a mindset change for work wellbeing*: Wellbeing at Work -EU OSHA; - New Economics Forum, UK Health and Wellbeing at Work -Health & Safety Executive, Deptof Work and Pensions, UK Good Work -Work Foundation, UK Wellbeing through Work -FIOH, Finland 5

Q1. Holistic Approach towards WSH Management 1. Company has a holistic approach towards WSH management that integrates overall wellbeing, workplace safety and health issues (worklife balance, ergonomics, medical conditions, health and psychosocial hazards) 2. A multidisciplinary team is in place to manage safety, health and wellbeing holistically. This team reports to the senior management 3. Personal and pre-existing health conditions, health risk factors, work environment and processes are factored into hazard identification and risk assessments 4. Data and performance indicators collected include safety-related, health-related (e.g. health screening, statutory medical examination data tracking, access to Total WSH services) and wellbeing-related (e.g. staff satisfaction / climate survey) data. Data are analysed together holistically. 5. Company allocates dedicated resources to the management of safety, health and wellbeing 6. Company has clear safety and health requirements in its procurement of product and services from vendors, suppliers, and/or contractors and the outcome is factored into the decision. (e.g. at least bizsafe Level 3, OHSAS 18001 or equivalent and implemented at least 6 months ago.)

Q1. Holistic Approach towards WSH Management 2. A multidisciplinary team is in place to manage safety, health and wellbeing holistically. This team reports to the senior management Management System Policies, Structures, Processes, Programmes Top Management Multi-disciplinary Team / Committee / Business Unit Team managing WSH is multidiscipinary(i.e. has employees that manage safety working together with employees that manage health and wellbeing e.g. HR, OH nurse, WSHO, etc Check composition of team: Score 0 for safety personnel only Score 0.5 for safety personnel with health-related training e.g. WHP, OH Specialist Diploma Score 1for health personnel (e.g. WHP, OH Specialist, ergonomist, therapist, OH nurse, DWD) Score 1.5 for both health and safety managed together by the same group/dept Score 1 for the group/dept reporting to senior management /4

Q1. Holistic Approach towards WSH Management 3. Personal and pre-existing health conditions, health risk factors, work environment and processes are factored into hazard identification and risk assessments Holistic Risk Management Holistic Risk Assessment Total WSH Gap Analysis Risk Assessments are holistic, covering both safety, occupational health and pre-existing health conditions Check risk assessment and interview employees to verify: Score 0 for risk assessments (RA) that only cover safety Score 1 for RA that includes occupational health hazards Score 2 for RA that factor in personal and pre-existing health conditions (e.g. colour blindness, NID, diabetes, hypertension, etc) Score 1 for inclusion of employee inputs and feedback in the process /4

Q1. Holistic Approach towards WSH Management 4. Data and performance indicators collected include safety-related, health-related (e.g. health screening, statutory medical examination data, access to Total WSH services) and wellbeing-related (e.g. staff satisfaction / climate survey) data. Data are analysed together holistically. Holistic Risk Management Holistic Risk Assessment Total WSH Gap Analysis Safety, health and wellbeing data are collected and analysed together holistically Actions are taken to address priority areas Check data collected and analysis report to verify: Score 0 for collection and analysis of safety-related data Score 0.5 for collection and analysis of OH/Hygiene-related data Score 1 for collection and analysis of health-related data Score 1 for collection and analysis of wellbeing-related data Score 2 for holistic data analysis Score 1.5 for identification of priority areas for development of preventive programmes, including rationale to determine their priority /6

Q1. Holistic Approach towards WSH Management 5. Company allocates dedicated resources to the management of safety, health and wellbeing Management System Policies, Structures, Processes, Programmes Holistic Risk Management Holistic Risk Assessment Top Management Multi-disciplinary Team / Committee / Business Unit Total WSH Gap Analysis Resource Allocation Check for data and evidence: Score 1 for allocation of dedicated, full-time manpower for the management of safety, health and wellbeing Score 1 for allocation of a dedicated budget /2 Modular Intervention Programmes Needs-based e.g. Fall Prevention e.g. Ergonomics e.g. Weight Loss Programme e.g. Chronic Disease Management

Q1. Holistic Approach towards WSH Management 6. Company has clear safety and health requirements in its procurement of product and services from vendors, suppliers, and/or contractors and the outcome is factored into the decision. (e.g. at least bizsafelevel 3, OHSAS 18001 or equivalent and implemented at least 6 months ago.) Documentation Holistic Risk Assessment Total WSH Gap Analysis Clear safety and health requirements in its procurement of product and services from vendors, suppliers, and/or contractors and the outcome is factored into the decision. Check documentation and evidence: Score 2 for clear safety and health requirements in its procurement of product and services from vendors, suppliers, and/or contractors and the outcome is factored into the decision. /2

How to start on the Total WSH journey? 1 Form a Total WSH Committee or by converting 2 the current WSH Committee Update existing WSH policy to Total WSH policy 3 Review risk assessment and safe work procedure to include personal health risk 4 Develop Intervention Programmes 13

Form a Total WSH Committee or by converting the current WSH Committee EHS Department SAFETY & HEALTH HR Representatives Total WSH WELLBEING 14

Update existing WSH policy to Total WSH policy 15

3 Review risk assessment for safety critical jobs to include personal health risk 16

3 4 Develop Intervention Programmes To develop suitable intervention programs after reviewing risk assessments Modular Intervention Programmes Needs-based e.g. STF and FFH Prevention; BOI e.g. Traffic management Communication +++++ e.g. Ergonomics e.g. Chronic Disease Management 17

Total WSH Implementation Video 18

For more info http://www.wshc.sg/totalwsh

X-Factors Q2 Enhanced Risk Management: Upstream risk controls (elimination, substitution and engineering controls) Company employed the use of the hierarchy of controls in all work processes (scores 8) 20

X-Factors Q3 Off-the-job Safety: Which of the following practices exists in the company to enhance safety leadership amongst the employees? Company maintains a reporting system for off-the-job incident outside the normal working hours of the employees (scores 3) Company organisesoff-the-job safety promotion that emphasizes employees taking safety leadership for off-the-job safety (scores 2) 21 Company enforces a check of workers' health conditions before starting work (scores 5)

X-Factors Q4 Incident Statistics: How does the company monitor the undesired events or losses so that there is a wider database for lessons learnt and continual improvement? Company includes non-injury types of incidents or events in its incident statistics (scores 5) Company requires reporting of property and equipment damage above a specific cost base (scores 3) Company requires reporting of process losses, downtime, unplanned shutdown above a specific parameter(scores 2) 22

X-Factors Q5 Benchmarking of WSH performance: How does the company determine its WSH performance in comparison with others? Company perform competitive benchmarking against its peers within its own industry on WSH performance (scores 5) Company perform generic benchmarking against companies in other industries on WSH performance (scores 5) 23

X-Factors Q6 WSH being incorporated in Corporate Social Responsibility / Reporting: How does the company raise its WSH profile taking WSH as an integral part of its business? Company publishes its WSH performance annually as an integral part of the business performance report (scores 5) Company has at least one CSR project that is WSH related (scores 3) Company publishes its WSH performance annually as a standalone for public view (scores 2) 24

X-Factors Q7 Closing the gap: What are the Culture-building Initiatives the company has performed after the Diagnostic (Step 1 of CultureSAFE Cycle)? Company has an deliberate action plan for WSH culture development arising from the diagnostic assessment (Scores 3) Company has implemented Culture-building Initiatives for closing the gap. (Each initiative scores 3, Max score 9) 25 Company conducts review on the implemented Culturebuilding Initiatives mentioned above for its effectiveness (scores 3)