Workforce Development: The Future of Nursing Informatics

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Workforce Development: The Future of Nursing Informatics Michelle Troseth, MSN, RN, DPNAP, FAAN Chief Professional Practice Officer, Elsevier Clinical Solutions TIGER Foundation Initiative DISCLAIMER: The views and opinions expressed in this presentation are those of the author and do not necessarily represent official policy or position of HIMSS.

Learning Objectives 1.Review current Nursing Informatics workforce initiatives 2.Discuss the importance of training and communication to help bridge gaps and healthcare transformation

Michelle Troseth, MSN, RN, DPNAP, FAAN Chief Professional Practice Officer Elsevier Clinical Solutions American Academy of Nursing In-Coming Chair of Expert Panel Informatics & Technology National Academies of Practice (NAP) President Elect (2015-2017) TIGER Co-Chair, HIMSS Clinical Informatics The Bonnie Wesorick Center for Healthcare Transformation at Grand Valley State University/KCON Advisory Board Member Health Policy Committees: Reed Elsevier, AMIA-NWIG, Distinguished Practitioner - National Academies of Practice (2007); International Group Recognition Award (CPM Consortium) - National Academies of Practice (2010); Sigma Theta Tau International Kappa Epsilon At-Large Award for Excellence in Leadership (2011); Distinguished Alumna Award Grand Valley State University (2011), Rutgers 15 th Recognition Award for Advancing Technology in Healthcare (2012). Selected Fellow in American Academy of Nursing (2012).

Never underestimate the power of a few committed people to change the world. In deed, it is the only thing that ever has. ~Margaret Mead

What is your informatics journey?

A 10 Year Journey 2004 Nursing not at the table 2006 Leaders Convene 2009 Outcomes 2011 Sustainability Today

What is TIGER? Technology Informatics Guiding Education Reform A focus on better preparing the clinical workforce to use technology and informatics to improve the delivery of patient care Developing the necessary skills for a clinicians portfolio - must include basic computer competencies, information literacy and informatics skills Grass Roots Effort

3 Phases of a Grass Roots Initiative [Summit] Define and publish the 10-year vision and 3-year action plan to raise awareness of the need for informatics competencies for all nurses [Reports] Facilitate collaboration to accelerate progress on action plan and leverage best practices [Foundation & HIMSS] Drive dissemination through professional organizations and embrace a interprofessional approach

Interprofessional TIGERS RxTIGER launch!

Informatics Competencies TIGER Informatics Competencies Model consists of three parts: 1. Basic Computer Competencies 2. Information Literacy 3. Information Management

Leadership Development Revolutionary leadership that drives, empowers and executes the transformation of healthcare. Expand & and integrate informatics competencies into Nursing Leadership Development Programs

Investing in Leaders

Usability & Clinical Application Design Principles: An early and consistent focus on users of the product Iterative design processes (multiple versions matched to users, tasks and environments) Systematic product evaluations (with product users and metrics)

Clinical Application Design Systems Thinking Evidence-Based Practice Scope of Practice Individual & Integrated Competency Knowledge Discovery Figure: Adapted from the CPM Resource Center with Permission

Download Advisory Report at: http://visit.clinicaldecisionsupport.com/l/7222/2014-05-12/n9fy1 15

16 EBP National Study & Forum: CALL TO ACTION Partner with national leadership organizations to build on this National EBP Report & recent CNE Forum to create a unified voice of EBP Leaders who advocate to fund and create sustainable EBP systems in healthcare. Create a compelling case for integrating and investing in EBP as the foundation for patient safety and quality strategic initiatives, including ROI and data-driven outcomes. Seek out opportunities to develop expertise in EBP in order to model the way for nursing directors, nurse managers and point of care clinicians. Establish sustainable cultures and environments in which EBP can flourish. Advocate for EBP to be integrated seamlessly within the EHR to assure care that is guided by evidence as well as to assure that EBP and informatics competencies co-exist to the future and current workforce. Partner with interprofessional colleagues to assure that EBP is strategically aligned and evidence-based care is provided by the entire healthcare team, which includes patients, families and communities. Work with policy-makers to ensure that EBP is the standard of all healthcare delivered and reimbursed appropriately.

New TIGER Leadership Report! A qualification for leadership is that one can tolerate a sustained wide span of awareness so that one better sees it as it is ~Robert Greenleaf Download report at www.thetigerinitiative.org

Leveraging technology and practice through Transformational Leadership Create synergy through the elimination of either/or approaches and consider technology both/and practice simultaneously

Positive results from focusing on technology platform Positive results from focusing on practice platform Technology Platform and Practice Platform Negative results too much focus on technology platform & not on practice Negative results too much focus on practice platform & not on technology Copyright 2014 Elsevier, Inc. All rights reserved. Confidential and proprietary

Sustainable Transformation Ensure users understand the design, purpose and functionality of technology tool. Provide time for users to learn the technology tool properly. Innovation Standardizes and integrates information Increase efficiency Data retrieval Use of EBP and professional practice/workflow Clinical integration across disciplines Caring culture Create and support time for interdisciplinary team to do transformation work needed to integrate evidence-based professional practice Provide processes and tools to embed into technology: EBP, scopes of practice, & integrated workflow. Technology Practice Lack of evidencebased information Lack of awareness of technology benefits Timelines for activation are all about technology, not about practice transformation Modifying or deconstructing evidence-based content integration Design interferes with integration Lack of humanization Lack of information impacts quality Decrease in timely access and retrieval of information Unsustainable Transformation Users demand that technology not change what is familiar (e.g. documentation practices) Comments about the fear that technology will dehumanize care and dictate practice. Copyright 2014 Elsevier CPM, Inc. All rights reserved. Used with permission Polarity map showing the practice and technology poles and ways to balance the tension between them.

Education & Faculty Development As federal initiatives push the adoption of EHRs throughout all healthcare institutions by 2014, it is imperative that key stakeholders within the academic community are fluent in the use of informatics tools.

Investing in Future Education NLN Task Force State Initiatives State Boards Of Nursing National Org For Assoc. Degree Nursing CORE Other Specialty Education Organizations HRSA Faculty Dev Grants AACN DNP Task Force Accrediting Bodies

IPEC Core Competencies for Interprofessional Collaborative Practice Based on IOM Competencies Defined Principles Four Competency Domains 38 Competencies http://www.aacn.nche.edu/educationresources/ipecreport.pdf

HIMSS Proposed Audience Expansion for TIGER Advance TIGER principles & competency work as an interprofessional program for all practicing clinicians, faculty and students. Job #1: Reach and engage medical universities Job #2: Advance interprofessional informatics adoption & awareness Job #3: Advance international expansion of TIGER reach Job #4 Your Ideas?

How will this be accomplished? Curriculum Content/Competencies Development & Adoption Reimagine Virtual Learning Environment Multi-Phase Content Audit Competency Mapping Understand users needs HIMSS new Community structure to support acceleration, adoption (TIGER) Expansion with AND on Nutrition Informatics Collaborative Education in Informatics Roundtable with stakeholder groups Resources to medical colleges Partners in E; pharmacy informatics initiatives Scholars Program

Audit The Audit was comprised of three Phases: Phase I: Compiled a complete Resource Inventory Phase II: Reduced number of working resources down to a tangible list based on three important criteria: Popularity, Functionality, and Content 298 resources 28 resources Phase III: Finalized Resource Catalog

Competency Mapping Using the Knowledge to Action Framework, along with VLE resources, develop a competency list and processes for helping learners and teachers achieve that knowledge Inclusion of activities and methods to measure achievement Videos of how the VLE map was used Synchronous work areas for faculty and educators Key areas for students

Survey Users Needs Survey current subscribers to gain input on how to renovate the VLE to serve as a viable means of education: 10 question survey sent via email with a reply deadline Obtain input regarding: Ways to improve the VLE Sought after interprofessional resources and educational tools Desired topics for future Town Hall meetings and webinars

Marketing Refresh; Easier to Navigate www.thetigerinitiative.org/vle Interactive webinars & community meetings Open forum discussion on the Message Board Content mapped to TIGER Competency Framework

TIGER VLE Lobby

www. himss.org /partnersine

2015 Scholars Program The TIGER Foundation was incorporated as a 501(c)(3) that operates for educational and scientific purposes In the spirit of TIGER, HIMSS will establish a student intern program Example approach: Each clinical informatics committee would be assigned a TIGER scholar and be responsible for developing student project to advance committee activities

Adoption & Healthcare Transformation: The Power of a Patient Story

Learning Objectives 1.Review TIGER initiatives 2.Discuss the importance of training and communication to help bridge gaps and healthcare transformation

Questions? Michelle Troseth m.troseth@elsevier.com www.elsevierclinicalsolutions.com www.cpmrc.com www.thetigerinitiative.org www.thetigerinitiative.org/vle @CPMRCmichelle @AboutTiger #Tigersightings #RxTIGER