Making CJR Work for You. A Roadmap for Successful Implementation of Medicare Bundles

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December 10, 2015 Making CJR Work for You A Roadmap for Successful Implementation of Medicare Bundles https://innovation.cms.gov/initiatives/cjr

Sheldon Hamburger shamburger@thearistonegroup.com (248) 613-7166

Key Takeaways You re the payer Executive leadership is essential Opportunity is in post-acute Doing the right thing is most profitable

Background HHS goal of 30 percent traditional FFS Medicare payment through alternative payment models by the end of 2016 50 percent by the end of 2018 HHS Press Office 1-26-15

Sample Hospital Total Program 100% $113,000,000 Anchor Stay 44% $50,000,000 Post-Acute 56% $63,000,000 Other 2% LTAC 4% IRF 9% SNF 18% Anchor Stay 44% Ambulatory 4% $5,000,000 HHA 5% $6,000,000 Readmissions 13% $15,000,000 IRF 9% $10,000,000 LTAC 4% $5,000,000 Other 2% $2,000,000 SNF 18% $20,000,000 Readmissions Ambulatory 13% 4% HHA 5%

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

The Program Comprehensive Care for Joint Replacement MANDATORY Bundled payment for lower extremity joints MS-DRG 469 & 470 w/ & w/o CC/MCC Medicare FFS beneficiaries DRG + 90 days post-discharge All Part A and Part B (some exceptions) Hospitals only

The Program Only hospitals in one of 67 MSAs MSA: Metropolitan Statistical Area Census Bureau designation CMS used only for selecting hospitals Target pricing is region-based MSA

The Program Included services Physicians' services Inpatient hospitalization (including readmissions) Inpatient Psychiatric Facility (IPF) Long-term care hospital (LTCH) Inpatient rehabilitation facility (IRF) Skilled nursing facility (SNF) Home health agency (HHA) Hospital outpatient services Independent outpatient therapy Clinical laboratory Durable medical equipment (DME) Part B drugs Hospice Excluded services Acute clinical conditions not arising from existing episoderelated chronic clinical conditions or complications of the LEJR surgery Chronic conditions that are generally not affected by the LEJR procedure or post-surgical care

The Program Timing Begins April 1, 2016 5 year program 2016 is 9 months (Apr 1 Dec 31) Phase-in of risk, targets, requirements

The Program Payment FFS as usual for all parties Retrospective reconciliation (annual) Total episode spend target price =? <0 means you get $ >0 means you owe $

The Program Total episode spend over ~90 days CMS totals all claims for: DRG + SNF + HHA + DME + Part B Target price CMS determines/revises 2x/yr Based on history (you and your region)

The Program CMS Spend (Claims Paid) Target Price Result

The Program CMS Spend (Claims Paid) Target Price Result $18,000 $20,000 CMS pays you $2,000

The Program CMS Spend (Claims Paid) Target Price Result $18,000 $20,000 CMS pays you $2,000 $21,000 $20,000 You pay CMS $1,000 Shared Savings Model

The Program Target price Variable over the program lifetime Phase-in: 33% -100% on regional spend Based on 3 year historical data Stratified to accommodate fractures Discounted for CMS cut CJR Target Baseline Pricing 2016 2017 2018 2019 2020 Jan 12-Dec 14 Jan 12-Dec 14 Jan 14-Dec 16 Jan 14-Dec 16 Jan 16-Dec 18

The Program

The Program DRG Mountain 469 $ 47,925 470 $ 23,734 West North DRG Central 469 $ 46,189 470 $ 23,800 East North DRG Central 469 $ 50,954 470 $ 25,480 Middle DRG Atlantic 469 $ 52,028 470 $ 27,406 New DRG England 469 $ 47,928 470 $ 24,858 DRG Pacific 469 $ 48,874 470 $ 23,425 West South DRG Central 469 $ 55,448 470 $ 27,464 East North DRG Central 469 $ 50,954 470 $ 25,480 South DRG Atlantic 469 $ 51,239 470 $ 25,989

The Program In addition Based on BPCI Model 2 Stop-loss & stop-gain phased in CMS takes up 3% off the top Could be as little as 1.5% based on.. Your achievement of quality metrics

The Program CJR Reconciliation Payments 2016 2017 2018 2019 2020 Upside cap 20% of target 20% of target 20% of target 20% of target 20% of target

The Program CJR Reconciliation Payments 2016 2017 2018 2019 2020 Upside cap 20% of target 20% of target 20% of target 20% of target 20% of target Downside * None 10% of target 20% of target 20% of target 20% of target

The Program CJR Reconciliation Payments 2016 2017 2018 2019 2020 Upside cap 20% of target 20% of target 20% of target 20% of target 20% of target Downside * None 10% of target 20% of target 20% of target 20% of target * Exceptions None 3% of target 5% of target 5% of target 5% of target Spend > 2sd from the mean are excluded

The Program Quality issues Quality results = $ Composite Quality Score determines discount Higher discount = less $ for you

The Program Quality Category CJR Composite Quality Scoring Maximum Points Score Allocation Notes RSCR for THA/TKA (NQF #1550) 10 50% Based on hospital's decile performance nationally

The Program Quality Category CJR Composite Quality Scoring Maximum Points Score Allocation Notes RSCR for THA/TKA (NQF #1550) HCAHPS (NQF #0166) 10 50% 8 40% Based on hospital's decile performance nationally Based on hospital's decile performance nationally

The Program Quality Category CJR Composite Quality Scoring Maximum Points Score Allocation Notes RSCR for THA/TKA (NQF #1550) HCAHPS (NQF #0166) THA/TKA outcomes 10 50% 8 40% 2 10% Based on hospital's decile performance nationally Based on hospital's decile performance nationally Voluntary yr 1-3, may be mandatory yr 4-5

The Program CJR Composite Scoring Performance Percentile (national) THA/TKA Complications HCAHPS Survey >= 90th 10.00 8.00 80-90th 9.25 7.40 70-80th 8.50 6.80 60-70th 7.75 6.20 50-60th 7.00 5.60 40-50th 6.25 5.00 30-50th 5.50 4.40 <30th 0.00 0.00

The Program Composite Quality Score < 4.0 Quality Category Below Acceptable Eligible for Reconciliation Payment CJR Discount Structure Eligible for Quality Incentive Payment Discount for Reconciliation Payment Discount for Repayment Year 1 Discount for Repayment Years 2-3 Discount for Repayment Years 4-5 No No 3.0% N/A 2.0% 3.0%

The Program Composite Quality Score Quality Category Eligible for Reconciliation Payment CJR Discount Structure Eligible for Quality Incentive Payment Discount for Reconciliation Payment Discount for Repayment Year 1 Discount for Repayment Years 2-3 Discount for Repayment Years 4-5 < 4.0 Below Acceptable No No 3.0% N/A 2.0% 3.0% 4.0-6.0 Acceptable Yes No 3.0% N/A 2.0% 3.0%

The Program Composite Quality Score Quality Category Eligible for Reconciliation Payment CJR Discount Structure Eligible for Quality Incentive Payment Discount for Reconciliation Payment Discount for Repayment Year 1 Discount for Repayment Years 2-3 Discount for Repayment Years 4-5 < 4.0 Below Acceptable No No 3.0% N/A 2.0% 3.0% 4.0-6.0 Acceptable Yes No 3.0% N/A 2.0% 3.0% 6.0-13.2 Good Yes Yes 2.0% N/A 1.0% 2.0%

The Program Composite Quality Score Quality Category Eligible for Reconciliation Payment CJR Discount Structure Eligible for Quality Incentive Payment Discount for Reconciliation Payment Discount for Repayment Year 1 Discount for Repayment Years 2-3 Discount for Repayment Years 4-5 < 4.0 Below Acceptable No No 3.0% N/A 2.0% 3.0% 4.0-6.0 Acceptable Yes No 3.0% N/A 2.0% 3.0% 6.0-13.2 Good Yes Yes 2.0% N/A 1.0% 2.0% >13.2 Excellent Yes Yes 1.5% N/A 0.5% 1.5%

The Program Data CMS will provide several data sets Aggregated data on target pricing (automatically) Claim level data on target pricing (on request) Monthly (?) updates on performance Process for data request not yet defined Target pricing data available prior to launch Privacy issues and patient opt-out

The Program Gainsharing Allowable with CJR collaborators Providers/suppliers supporting the program Care redesign efforts during the episode Portion of reconciliation amount or Internal cost savings Contract in place prior to patient care Upside and downside risk (some limits)

The Program Waivers SNF 3-day rule starts in year 2 Home health visits Telehealth CMS & OIG joint statement Protects gainsharing arrangements

The Program Other Beneficiary incentives allowable >$25 must be documented Technology must be <= $1,000 Items >$50 returned to the hospital after episode Post-acute care options Must provide a complete list to patient Preferred provider network is not prevented

The Program Compared to BPCI Regional target pricing Hospitals only Quality measures required for gainsharing CMS discount as low as 1.5%

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

What It Means Game changer Responsibilities extend beyond discharge New business/care models Synergies with other value-based models Competitors as collaborators

What It Means Mandatory No opt-out for you Need to respond now (not tomorrow)! Risky to interpret year 1 as ramp-up April 1, 2016 is sooner than you think

What It Means Extended care 90 days post-discharge Care settings are unfamiliar Creating partnerships will be a challenge Following patients is hard

What It Means Financial implications Risk management Measuring exposure Skill sets; e.g., analytics Managing new resources and requirements

What It Means Care reengineering Pathways, protocols, alignment Working with post-acute partners Ongoing education challenge Care navigator role

What It Means Data/analytics Challenge to existing capabilities Likely require outside products/services Merging with internal data warehouse/systems Deployment of data to users (real time)

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

What To Do Right Now Top to-do s Planning Gainsharing arrangements Post-acute network

What To Do Right Now Planning Hire/contract/appoint/conscript a leader Acquire industry knowledge/lessons learned Establish a working team Get an analytics partner

What To Do Right Now Tactical planning 0-30 30-60 60-90

What To Do Right Now Tactical planning Organizational alignment 0-30 30-60 60-90

What To Do Right Now Tactical planning Organizational alignment Bundle evaluation 0-30 30-60 60-90

What To Do Right Now Tactical planning Organizational alignment Bundle evaluation Care process reengineering 0-30 30-60 60-90

What To Do Right Now Tactical planning Organizational alignment Bundle evaluation Care process reengineering Contracting 0-30 30-60 60-90

What To Do Right Now Tactical planning Organizational alignment Bundle evaluation Care process reengineering Contracting Post-acute care network 0-30 30-60 60-90

What To Do Right Now Tactical planning Organizational alignment Bundle evaluation Care process reengineering Contracting Post-acute care network Performance metrics 0-30 30-60 60-90

What To Do Right Now Tactical planning Organizational alignment Bundle evaluation Care process reengineering Contracting Post-acute care network Performance metrics 0-30 30-60 60-90

What To Do Right Now Gainsharing arrangements Identify partners (surgeons) Begin discussions Establish terms Draft/execute contracts

What To Do Right Now Gainsharing contract considerations Oversight, gainsharing, quality issues Payments must be quality based Negotiate quality measures and thresholds Providers may be in other programs Co management, professional service arrangements, medical directorships

What To Do Right Now Gainsharing contract considerations What happens to unallocated $ Payments off the top Who owns the data?

What To Do Right Now Post-acute network Identify key partners (SNF, HHA) Review historical usage patterns Establish formal selection/integration process Determine selection criteria/metrics

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

Understanding The Data Key drivers for your strategy Availability of data - Internal and payer systems - Experiential It s all about post-acute spend Ability to drive positive change Volume creates leverage

Understanding The Data

Understanding The Data Pays for ~3% here ~3% Savings here

Understanding The Data

Understanding The Data

Understanding The Data

Understanding The Data

Understanding The Data

Understanding The Data

Understanding The Data SNF # Episodes Total Average Readmissions Readmission Payment Payment Rate SNF 1 80 $785,461 $9,818 6 8% SNF 2 25 $301,225 $12,049 4 16% SNF 3 25 $187,522 $7,501 1 4% SNF 4 23 $354,001 $15,391 0 0% SNF 5 17 $196,222 $11,542 4 24% SNF 6 12 $164,526 $13,711 3 25% SNF 7 11 $255,124 $23,193 2 18% SNF 8 11 $91,230 $8,294 1 9% SNF 9 10 $115,235 $11,524 3 30% SNF 10 8 $152,134 $19,017 0 0% SNF 11 7 $48,256 $6,894 2 29% SNF 12 6 $44,120 $7,353 1 17% SNF 13 4 $56,125 $14,031 0 0% SNF 14 3 $14,597 $4,866 1 33% SNF 15 4 $39,256 $9,814 0 0% SNF 16 3 $13,021 $4,340 1 33%

Understanding The Data HHA # Episodes Total Payment Average Payment Readmissions Readmission Rate Our own HHA 132 $422,123 $3,198 12 9% Competitor 22 $93,213 $4,237 4 18% Competitor 15 $87,456 $5,830 3 20% Competitor 12 $48,213 $4,018 3 25% Competitor 10 $35,124 $3,512 1 10% Competitor 9 $15,784 $1,754 2 22% Competitor 8 $23,549 $2,944 0 0% Competitor 7 $22,056 $3,151 5 71% Competitor 7 $18,452 $2,636 2 29% Competitor 7 $18,547 $2,650 0 0% Competitor 6 $18,213 $3,036 1 17% Competitor 6 $24,153 $4,026 1 17% Competitor 5 $17,918 $3,584 0 0% Competitor 4 $72,123 $18,031 1 25%

Understanding The Data Sample Readiness KPIs / Data Sets Average annual CJR volume by year, location, DRG (past 5 years)

Understanding The Data Sample Readiness KPIs / Data Sets Average Annual CJR volume by year, location, DRG (past 5 years) Average internal cost data / DRG

Understanding The Data Sample Readiness KPIs / Data Sets Average annual CJR volume by year, location, DRG (past 5 years) Average internal cost data / DRG List of orthopedic practices, ownership, relationship, quality ratings

Understanding The Data Sample Readiness KPIs / Data Sets Average annual CJR volume by year, location, DRG (past 5 years) Average internal cost data / DRG List of orthopedic practices, ownership, relationship, quality ratings List of SNFs, HHAs, others, discharges patterns, quality ratings, readmission rates, LOS

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

Post-Acute Networks Bundles are about post-acute spend This is the source of your profit Efforts should be focused here Strategy is in optimizing that spend - Direct post-acute care utilization - Readmissions

Post-Acute Networks Total Program 100% $113,000,000 Anchor Stay 44% $50,000,000 Post-Acute 56% $63,000,000 Other 2% LTAC 4% IRF 9% SNF 18% Anchor Stay 44% Ambulatory 4% $5,000,000 HHA 5% $6,000,000 Readmissions 13% $15,000,000 IRF 9% $10,000,000 LTAC 4% $5,000,000 Other 2% $2,000,000 SNF 18% $20,000,000 Readmissions Ambulatory 13% 4% HHA 5%

Post-Acute Networks Key post-acute partners SNF, HHA, IRF Your own ED (and other EDs) Community resources Partner s effect is bundle specific Optimizing utilization is the goal

Post-Acute Care Network SNF # Episodes Total Average Readmissions Readmission Payment Payment Rate SNF 1 80 $785,461 $9,818 6 8% SNF 2 25 $301,225 $12,049 4 16% SNF 3 25 $187,522 $7,501 1 4% SNF 4 23 $354,001 $15,391 0 0% SNF 5 17 $196,222 $11,542 4 24% SNF 6 12 $164,526 $13,711 3 25% SNF 7 11 $255,124 $23,193 2 18% SNF 8 11 $91,230 $8,294 1 9% SNF 9 10 $115,235 $11,524 3 30% SNF 10 8 $152,134 $19,017 0 0% SNF 11 7 $48,256 $6,894 2 29% SNF 12 6 $44,120 $7,353 1 17% SNF 13 4 $56,125 $14,031 0 0% SNF 14 3 $14,597 $4,866 1 33% SNF 15 4 $39,256 $9,814 0 0% SNF 16 3 $13,021 $4,340 1 33%

Post-Acute Networks 90 80 70 60 50 40 30 20 10 0 SNF Referrals SNF 1 SNF 5 SNF 9 SNF 13 SNF 17 SNF 21 SNF 25 SNF 29 SNF 33 SNF 37 SNF 41 SNF 45 SNF 49 SNF 53 SNF 57 SNF 61 SNF 65 SNF 69 SNF 73

Post-Acute Care Network HHA # Episodes Total Payment Average Payment Readmissions Readmission Rate Our own HHA 132 $422,123 $3,198 12 9% Competitor 22 $93,213 $4,237 4 18% Competitor 15 $87,456 $5,830 3 20% Competitor 12 $48,213 $4,018 3 25% Competitor 10 $35,124 $3,512 1 10% Competitor 9 $15,784 $1,754 2 22% Competitor 8 $23,549 $2,944 0 0% Competitor 7 $22,056 $3,151 5 71% Competitor 7 $18,452 $2,636 2 29% Competitor 7 $18,547 $2,650 0 0% Competitor 6 $18,213 $3,036 1 17% Competitor 6 $24,153 $4,026 1 17% Competitor 5 $17,918 $3,584 0 0% Competitor 4 $72,123 $18,031 1 25%

Post-Acute Networks Why a post-acute network? Ensures best quality/performance Creates standardized/compliant care Develops competition toward improvement How to create the network? Formal selection process Internal input to performance metrics Open to everyone

Post-Acute Networks Challenges Timeframe Internal pushback External pushback Sample performance criteria Reduction in LOS Reduction in readmissions Adherence to our protocols/pathways

Post-Acute Networks Special considerations Understanding of PAC drivers Limitations and capabilities Hospital support of PAC needs Integration; e.g., your staff in their facility

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

Agenda The CJR program What it means to you What to do right now Understanding the data Post-acute networks

Questions? Sheldon Hamburger shamburger@thearistonegroup.com (248) 613-7166