POSITION DESCRIPTION Clinical Pharmacist This role is considered a non-core children s worker and will be subject to safety checking as part of the Vulnerable Children Act 2014 Position Holder's Name:... Position Holder's Signature:... Manager/Supervisor's Name:... Manager/Supervisor's Signature:... Document ID: Obtain from Objective Version: 1.0 Department: Pharmacy Service Last Updated: 01/02/2017 Document Owner: Clinical Pharmacy Manager Next Review Date: 01/02/2018 Approved by: Pharmacy Service Manager Date First Issued: 01/05/2014 Counties Manukau Health
Position description: Counties Manukau Health 2
PURPOSE OF THE POSITION This position is responsible for providing clinical pharmacy services to designated areas or teams at Counties Manukau Health District Health Board ( CM Health ) within an interdisciplinary setting. The role will ensure safe, effective and evidence based individualised pharmaceutical intervention is provided to patients. The position will also support other clinicians in providing safe and optimal pharmaceutical care through provision of medicines information and education and where appropriate ensuring care is delivered in accordance with any CM Health policies and procedures. The role will support the provision of the overall pharmacy services by participating in dispensary tasks and quality improvement initiatives PLACE IN THE ORGANISATION Position description: Counties Manukau Health 3
NATURE AND SCOPE OF RESPONSIBILITIES Key Accountabilities Standards / Achievements Clinical Team To provide comprehensive clinical pharmacy services to patients at CM Health, including medication history and reconciliation; review and monitoring of drug therapy, drug interactions, and adverse drug events; drug or dosage modification where needed. To educate patients on managing medications or on a specific medication. Provide a medication card when deemed appropriate. To participate in the patient discharge process where appropriate To participate in Medicines Information provision To participate in team and clinical pharmacy meetings. To participate in ward rounds and interdisciplinary meetings where these are relevant To participate in clinical audits and quality use of medicines audits as required. To plan and deliver education to pharmacy staff and to other clinicians. To answer queries from clinicians utilising advanced knowledge and resources To participate in all clinical service rosters and extended services To record intervention and activity data To report against performance measures and KPIs on a monthly basis. To raise any medication errors/incidences through the appropriate departmental processes and/or complete incident reports To contribute to team work by providing support to colleagues within the clinical pharmacy team and to all of pharmacy services To foster and maintain professional relationships with colleagues and other staff at CM Health To assist the Team Leaders and Clinical Position description: Counties Manukau Health 4
Key Accountabilities Standards / Achievements Strategic Responsibilities Quality Improvement Cultural Safety & Diversity Commitment to the principles of Treaty of Waitangi Honouring Diversity Pharmacy Manager in prioritising resources in staff shortage situations To assist the Team Leader and Clinical Pharmacy Manager in developing the roles and responsibilities of the clinical pharmacist within the team To actively support and promote innovation by the clinical pharmacists and pharmacy services To participate in the weekday (MI and IPD), weekend, and on call roster. To assist with training and development of rotational pharmacists and other pharmacy staff To relate to your team leader any project in which you are involved and ensure that the project(s) is pertinent to the pharmacy service goals To participate in developing team objectives, including goals and ways to measure progress To demonstrate professionalism and contribute to improving the scope and visibility of clinical pharmacy service To participate in clinical pharmacy orientation and ongoing training to maintain performance at a high standard To feedback to team leader about learning concerns, needs and planning Participate in regular competence assessment programmes eg KSF or GLF or equivalent To participate in improvement initiatives and medication safety initiatives. Respect, sensitivity, cultural awareness is evident in interpersonal relationships. Our differences are acknowledged by respecting spiritual beliefs, cultural practices and lifestyle choices. Position description: Counties Manukau Health 5
Key Accountabilities Standards / Achievements Utilise Information Technology Demonstrate an ability to access and use available clinical information systems. Is conversant with applications required for specific discipline/role. For example, i.pm, Concerto, Outlook, etc. Maintains own professional development by attending relevant IT educational programmes. Position description: Counties Manukau Health 6
COMMUNICATION AND INTERPERSONAL SKILLS Will be required to interact on a regular basis with a range of Counties Manukau Health staff members including: Patients and their families Pharmacy staff - Team Leader, Clinical Pharmacy Manager, Pharmacy Services Manager, Dispensary Manager, Pharmacy Systems Manager, Pharmacists and Technicians Other clinical and non clinical staff Externally there will be contact with: Other hospital staff and pharmacy organisations (Pharmacy Council, PSNZ, NZHPA) Community pharmacists and health care professionals Situations may often call for tact, diplomacy and will require information to be handled in a discreet and sensitive manner. In conflict situations will be required to exercise sound judgement, negotiation and persuasiveness skills, toward facilitating a workable outcome. PROBLEM COMPLEXITY The Clinical Pharmacist will be regularly challenged by a wide range of medication, funding and education issues. There will be a requirement to be able to prioritise issues and negotiate time frames, while still providing a quality customer service. The range of problems will be diverse and require solutions customised to meet the circumstances of the client. Therefore opportunities will arise to provide innovative options to the client based on proven outcomes. There will be demands to meet deadlines, maintain accuracy and quality of information. Failure to do so could impact on the organisation in terms of overall quality of patient care. The Clinical Pharmacist will refer to the Clinical Pharmacy Manager and the Pharmacy Services Manager for advice or second opinion for non clinical issues. For clinical issues refer to team leader or senior pharmacists. SCOPE FOR ACTION The Clinical Pharmacist is empowered to make decisions or recommendations relating to safe and effective use of medications for the patient. The Clinical Pharmacist is encouraged to use initiative and problem solving skills to develop innovative approaches to issues. Discretion is required to be exercised in releasing confidential information to the appropriate parties. Position description: Counties Manukau Health 7
DIMENSION OF THE POSITION Will be responsible to the Team Leader and the Clinical Pharmacy Manager for the achievement of agreed objectives and operates within the confines of Counties Manukau Health. POSITIONS REPORTING IN THIS ROLE (numbers) Directly (numbers) : Nil Indirectly (numbers) : Nil PERSON SPECIFICATIONS (requirements for the role) **Please refer to table in Appendix 1 for entry specifications for different levels on the Clinical Pathway** Minimum Preferred Qualifications Degree qualification in pharmacy New Zealand registered pharmacist Enhance or international equivalent Experience (including years) Relevant hospital or clinical experience Skills/Knowledge/ Behaviour Good written and verbal communication skills Reflective practice Committed to patient focused care A commitment to maintain own professional development through continuing education. Personal Qualities Ability to contribute positively toward the team Professionalism Motivated and have a can do attitude Postgraduate qualification or be working towards a postgraduate qualification At least 1-2 years experience as hospital pharmacist. IT skills (MS Word, Excel, Powerpoint, etc.) Position description: Counties Manukau Health 8
HEALTH AND SAFETY ACCOUNTABILITIES (non-management roles) Health and Safety (H&S) is a key accountability of all Counties Manukau Health (CM Health) staff. All CM Health Employees are responsible to: Zero Harm Engage in safe workplace practices and take care of the health and safety of themselves, other employees and people in the workplace Risk Management Safety Management System Requirements Work Safely Identify, evaluate and report all hazards and incidents they are aware of in the workplace Adhere to apply risk controls, identified in risk assessments, such as Safe Operating Procedures Follow safety instructions Stop work when there is an immediate risk of serious harm and notify the appropriate manager Ensure nothing they do or don t do will cause harm to themselves or others Understand and follow CM Health s Occupational Health and Safety policies, Health and Safety regulations, and personal responsibilities as outlined by these policies Follow all Occupational Health and Safety policies and procedures Report for duty in a fit state, free from the influence of alcohol or other drugs Participate in consultation activities regarding matters affecting your health, safety and wellbeing Wear the required Personal Protective Equipment when undertaking specific activities, or when in nominated areas Operate clinical or plant equipment safely Participate in relevant safety training, and maintain safety related competencies If relevant to your position, be in possession of required and current Certificates of Competency Position description: Counties Manukau Health 9
APPENDIX 1: Minimum Criteria for Appointment at Level 1 to 4 Clinical Pharmacist, Middlemore Hospital The table below outlines the minimum entry criteria for each level. Level Role Title Entry Level Criteria 1 Rotational Pharmacist (Clinical) 2 Clinical Pharmacist 3 Senior Clinical Pharmacist 4 Specialist Clinical Pharmacist Registered with the New Zealand Pharmacy Council with valid annual practicing certificate Good working knowledge of therapeutics As per Level 1 and Demonstrated competency as a clinical pharmacist Demonstrated competency in researching and providing medicines information Demonstrated ability to make clinical recommendations independently eg demonstrate competency for on-call service Previous experience - At least 2 years of hospital clinical pharmacy As per Level 2 and Demonstrated competency in the major clinical pharmacy specialities Postgraduate qualifications in clinical pharmacy certificate or equivalent Trained and competent in Medicines Information Services Demonstrated ability to mentor and train junior staff Demonstrated ability to deal with complex clinical scenarios Previous Experience - 3 or more years of experience in hospital clinical pharmacy As per Level 3 and Postgraduate qualifications in clinical pharmacy diploma or higher or equivalent qualification in speciality area Demonstrated clinical leadership ability Demonstrated ability to mentor and train junior and mid level pharmacists Demonstrated ability in improvement, innovation or research Previous Experience - 5 or more years of experience in hospital clinical pharmacy with atleast 2 years in a speciality area Information on salary bands for the Levels can be requested by contacting Sanjoy Nand, Pharmacy Service Manager, Middlemore Hospital 09 276044 ext 6890. Position description: Counties Manukau Health 10