Engaging patients and their family in shared decision making

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Engaging patients and their family in shared decision making @d_stacey. Dawn Stacey RN, PhD, CON(C) Research Chair, Knowledge Translation to Patients Professor, University of Ottawa Senior Scientist, Ottawa Hospital Research Institute January 19, 2018

Working together to promote and support active patient and public involvement in health and healthcare and to strengthen their influence on healthcare decisions, at both the individual and the collective level

(James, 2013; Health Affairs)

Multidimensional Framework For Patient And Family Engagement In Health Continuum of engagement Levels of engagement Consultation Involvement Partnership and shared leadership Policy making Public agency conducts focus groups with patients to ask opinions Patients research priorities are used to make funding decisions Patients participate to decisions about how to allocate resources Organizational design and governance Organization surveys patients about their care experiences Patients as advisory council members Patients co-lead safety and quality improvement committees Research Focus groups with patients to ask opinions Patients suggest research question Patients as co-partners on the team Direct Care Patients receive information about a diagnosis Patients are asked about their preferences Decisions are made based on patients preferences, evidence, and clinical judgement Factors influencing engagement: Patient (beliefs about patient role, health literacy, education) Organization (policies and practices, culture) Society (social norms, regulations, policy) Adapted from Carman K L et al. Health Aff 2013;32:223-231

Shared decision making (SDM) A process by which decisions are made by the patient and the clinician using the best available evidence and patients informed preferences. (Legare et al., 2010)

Patient identified barriers & facilitators to SDM.... (n=44 studies) Knowledge Knowledge about disease/condition, options, outcomes & Knowledge about personal values and preferences Individual capacity to participate in SDM Power Perceived influence on decision-making encounter depends on - permission to participate - confidence in own knowledge - self-efficacy in using SDM skills (Joseph-Williams et al 2014)

SDM can be learned Healthcare professional training COMBINED WITH Patient-mediated interventions such as patient decision aids (Légaré et al. 2014)

Patient Decision Aids adjuncts to counseling Inform Provide facts Condition, options, benefits, harms Communicate probabilities Clarify values Ask which benefits/harms matters most Share patient experiences Support Guide in steps in deliberation/communication Worksheets, list of questions (Stacey et al., Cochrane Library, 2017)

Formats for patient decision aids (used prior to or within consultations) 1. Print 2. DVD/Video 3. Online/computerbased

1 0 Against comparators, PtDAs (105 RCTs) Improve decision quality with 13% higher knowledge**** 110% more accurate risk perception*** 106% better match between values & choices ** GRADE quality: **** high ** low *** moderate * very low Reduce decisional conflict (-9% uninformed; -9% unclear values)**** Help undecided to decide (36%) Support patients to be less passive in decisions (32%) *** Improve patient-practitioner communication (9/10; 1 no diff) Potential to reduce over-use -16% elective surgery -12% PSA prostate screening +65% new diabetes medicine (Stacey et al., Cochrane Library, 2017)

19 studies* showed: - significantly better outcomes for disadvantaged patients - maybe more beneficial to disadvantaged patients than for those with higher literacy/ socioeconomic status (*small sample sizes and various study quality)

International Patient Decision Aid Standards (IPDAS) Collaboration since 2003 To enhance the quality and effectiveness of patient decision aids by establishing a shared evidence-informed framework for improving their content, development, implementation, and evaluation. IPDAS Steering Committee: Dawn Stacey, R Volk (co-leads), M Barry, N Col, A Coulter, M Härter, V Montori, N Moumjid, M Pignone, R Thomson, L Trevena, T van der Weijden BMC Medical Informatics and Decision Making 2013, 13 (Suppl 2). http://www.biomedcentral.com/bmcmedinformdecismak/supplements/13/s2

To find decision aids Google: decision aid

What is decision coaching? Trained healthcare professional who is non-directive and provides support that aims to develop patients skills in: thinking about the options preparing for discussing the decision in a clinician consultation implementing the chosen option Delivered face to face or using telephone (O Connor et al., 2008; Stacey et al., 2008) 15

Medical Decision Making, 2012 Coaching (n=10 trials): - improved knowledge compared to usual care - improved knowledge similar to decision aid group - improved or no difference on other outcomes (values-choice agreement, satisfaction, participation, 16 costs)

17

To find Google: generic decision aid Click View then Header and Footer to change this footer

Multidimensional Framework For Patient And Family Engagement In Health Direct Care Organizational design and governance Policy making Patients receive information about a diagnosis Organization surveys patients about their care experiences Public agency conducts focus groups with patients to ask opinions Continuum of engagement Levels of engagement Consultation Involvement Research To Engage Patients/Families: Patients are asked about their preferences Patients as advisory council members Patients research priorities are used to make funding decisions Factors influencing engagement: Patient (beliefs about patient role, health literacy, education) Organization (policies and practices, culture) Society (social norms, regulations, policy) Partnership and shared leadership Decisions are made based on patients preferences, evidence, and clinical judgement - Create health policies that support patient engagement - Establish a culture of patient engagement - Provide training Patients co-lead safety and quality improvement committees Focus groups with Patients suggest -patients Develop to ask opinions or gather research tools question for facilitating patient engagement Patients as co-partners on the team Patients participate to decisions about how to allocate resources - Focus research on priorities established with patients/public

http://decisionaid.ohri.ca