Text-based Document. Advancing Nursing Informatics to Improve Healthcare Quality and Outcomes. Authors Sensmeier, Joyce E.

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The Henderson Repository is a free resource of the Honor Society of Nursing, Sigma Theta Tau International. It is dedicated to the dissemination of nursing research, researchrelated, and evidence-based nursing materials. Take credit for all your work, not just books and journal articles. To learn more, visit www.nursingrepository.org Item type Format Title Presentation Text-based Document Advancing Nursing Informatics to Improve Healthcare Quality and Outcomes Authors Sensmeier, Joyce E. Downloaded 20-Jul-2018 09:19:52 Link to item http://hdl.handle.net/10755/623084

Advancing Nursing Informatics to Improve Healthcare Quality and Outcomes Sigma Theta Tau International 44 th Biennial Convention October 29, 2017

Joyce Sensmeier MS, RN-BC, CPHIMS, FHIMSS, FAAN Vice President, Informatics HIMSS North America

OBJECTIVES Describe the evolution and importance of nursing informatics practice for improving patient safety and health outcomes Discuss the value of nursing leadership and collaboration for advancing technology and innovation in healthcare Recognize the impact of data and standards on health information exchange

About HIMSS HIMSS is a global, cause-based, not-for-profit organization focused on better health through information technology (IT). HIMSS leads efforts to optimize health engagements and care outcomes using information technology. Vision: Better health through information technology. Mission: Globally, lead endeavors optimizing health engagements and care outcomes through information technology. Healthcare Information and Management Systems Society

Currently HIMSS Represents: 66,000+ Individual Members 60,000+ Chapter Members 23,000+ Volunteers 620+ Corporate Members 460+ Organizational Affiliate Clients 440+ Non-Profit Partner Members 510k+ engaged individuals

Nursing Informatics Community 6700+ HIMSS Nursing Members 120+ Nurse Executives Alliance for Nursing Informatics (ANI) HIMSS17 256 attendees Nursing Informatics Symposium HIMSS Nursing Informatics Working Groups: CNO-CNIO Vendor Roundtable Online Journal of Nursing Informatics (OJNI) NI Education & Networking Task Force Nursing Informatics Committee

A New Era in Health Care Person- and Family-Centered Care

Who are Informatics Nurses? Expert nurse clinicians in utilizing the nursing process Analytical & critical thinking skills Understand patient care delivery workflow & integration points for automated documentation Have additional education & experience related to technology and information systems Are excellent project managers because of the similarity between the project management process & the nursing process May be board certified in Nursing Informatics through ANCC

Nursing Informatics Re-Defined Nursing informatics (NI) is the specialty that integrates nursing science with multiple information and analytical sciences to identify, define, manage, and communicate data, information, knowledge, and wisdom in nursing practice. NI supports nurses, consumers, patients, the interprofessional healthcare team, and other stakeholders in their decisionmaking in all roles and settings to achieve desired outcomes. This support is accomplished through the use of information structures, information processes, and information technology. Nursing Informatics: Scope and Standards of Practice, Second Edition, ANA 2015

Expanding Scope of Practice Administration, Leadership, and Management Systems Analysis and Design Compliance and Integrity Management Consultation Coordination, Facilitation, and Integration Development of Systems, Products and Resources Education and Professional Development Genetics and Genomics Functional Areas of Nursing Informatics Information Management and Operational Architecture Policy Development and Advocacy Quality and Performance Improvement Research and Evaluation Safety, Security, and Environmental Health Nursing Informatics: Scope and Standards of Practice, Second Edition, ANA 2015

HIMSS Nursing Informatics Workforce Survey Since 2004, HIMSS has surveyed the nursing informatics community to gain an understanding of the roles and responsibilities of the informatics nurse professional. This survey captures current professional status and practice trends while identifying changes that have occurred over the last 13 years in the nursing informatics workforce. A total of 1,279 valid responses were received and will be covered in the following analysis.

Job Responsibilities 53% 57% 38% 39% 36% 43% 40% 31% n/a Systems Development System Optimization/Utilization Systems Implementation 2011 Results 2014 Results 2017 Results

Applications Currently Developing/Implementing/Optimizing Nursing Clinical Documentation EMR/EHR CPOE Non-Nursing Clinical Documentation Clinical Information Systems emar Bar Coded Medication Management Point-of-Care CDS Quality Improvement/Risk Management 55% 62% 41% 62% 60% 47% 59% 56% 38% 55% 58% 33% 51% 48% 26% 41% 41% 37% 36% 33% 31% 36% 30% 71% 80% 77% 69% 2017 Results 2014 Results 2011 Results

Top Barrier to Success as a Nurse Informaticist Administrative Support Staffing Resources Organizational Strategic Plan Financial Resources Infrastructure User Acceptance Integration/Interoperability Time Management Software Architecture/Design Regulations e.g. Meaningful Use, HIPAA, MACRA Technology 3% 2% 1% 1% 6% 7% 7% 7% 6% 5% 5% 6% 13% 14% 12% 12% 11% 12% 9% 10% 17% 21% 2017 Results 2014 Results Percent of respondents who rated option as the top/largest barrier.

Job Satisfaction in Informatics Career Choice Highly Satisfied (6 to 7) 80% 81% Somewhat Satisfied (4 to 5) Not Satisfied (1 to 3) 4% 3% 16% 17% 2017 Average 6.2 2014 Average 6.2 2017 Results 2014 Results Respondents asked to use a scale of one to seven, where one is not at all satisfied and seven is highly satisfied.

Post-Graduate Nursing Education 2007 Compared to 2017 Master's in Nursing Informatics Master's in Nursing Other Master's Master's in Other Informatics PhD in Nursing Other PhD PhD in Nursing Informatics n/a n/a 2% 1% 2% 1% n/a 4% 5% 14% 21% 22% 23% 33% 2017 Results 2007 Results Selection options expanded for 2017 survey. Added Master s in Nursing Informatics, Master s in Other Informatics and PhD in Nursing Informatics

Informatics Nursing Certification Held Pursuing 2017 Results 2017 Results 51% 49% 32% 27% 17% 6% 4% 3% 5% 14% None Other Nursing Specialty CPHIMS ANCC 2017 Results 2017 Results

Informatics Nursing Certification http://nursecredentialing.org/informaticsnursing

Download Survey Resources www.himss.org/ni

What is TIGER? Technology Informatics Guiding Education Reform TIGER began as a grassroots initiative in 2006 within the nursing community with the goal of engaging and preparing the workforce in using technology and informatics to improve the delivery of patient care. 2012: TIGER International Committee was established 2014: TIGER transitioned to HIMSS under Clinical Informatics 2017: TIGER Community is led by the HIMSS TIGER Committee which is charged with providing domain expertise, leadership and guidance to activities, initiatives, and collaborations within the interprofessional community http://www.himss.org/tiger

The Evolution of the TIGER Initiative TIGER advances the integration of health informatics to transform education and practice by: Enabling the interprofessional clinical workforce to use informatics and technology to improve patient care Interweaving evidence and technology into seamless practice, education and research Fostering a learning health system In 2015, the TIGER International Committee began comprehensive activities to compile recommended core international informatics competencies reflective of many countries, scientific societies and research projects. A Recommendation Framework is under development to summarize case studies and survey data.

Alliance for Nursing Informatics - ANI Comprises 25 member organizations that represent a unified voice for nursing informatics Co-sponsored by AMIA and HIMSS Provides the synergy and structure needed to advance the efforts of nursing informatics professionals in improving the delivery of patient care Policy: Provides a forum to respond to public comment in areas that impact nursing and informatics including guidelines and standards, nursing informatics practice and education, public policy and workforce development Leadership: Sponsors the Emerging Leaders Program to develop future leaders in nursing informatics www.allianceni.org

Information Systems in Healthcare Electronic Health Record System Radiology/PACS Pathology Cardiology Pharmacy Eye Care Billing Laboratory Quality Research & Public Health (Healthcare) IT Infrastructure Patient Care Devices Physical/Occupational Therapy Radiation Oncology Emergency Department Patient Care Documentation

There is a proliferation of digital devices that capture data and are (or will be) connected Health Care devices as an extension of care! How do they affect health outcomes? Are they included in care and financing? Who coordinates the information? Weight Scale Bloodpressure Glucose Meter Thermometer Pulse Oximeter Spirometer Medication Tracking Cholesterol Monitor Home sensing & control Bed / Chair Sensors Implant Monitors Baby Monitors PERS Pedometer Fitness equipment Consumer Electronics

The Internet of Things More than 5 million smart objects are connected each day. Leveraging the benefits and mitigating the risks of the Internet of Things will enable nurse leaders to consider and embrace new models of care.

What is Interoperability? Interoperability means the ability of health information systems to work together within and across organizational boundaries in order to advance the health status of, and the effective delivery of healthcare for, individuals and communities HIMSS 2013 Definition of Interoperability

Integrating the Healthcare Enterprise (IHE) is the foundation of health information exchange in the U.S. and globally U.S Initiatives & Projects built on IHE Profiles Patient Centered Data Home

The Nationwide Interoperability Roadmap Goals & Timeline 2015-2017: Send, receive, find and use priority data domains to improve health care quality and outcomes. 2018-2020: Expand data sources and users in the interoperable health IT ecosystem to improve health and lower costs. 2021-2024: Achieve nationwide interoperability to enable a learning health system, with the person at the center of a system that can continuously improve care, public health, and science through real-time data access.

HIMSS17 Interoperability ShowcaseTM

2017 Interoperability Showcase Impact 19 Connected demonstrations: 117 systems representing 66 organizations 380 schedule demonstrations of standard-based interoperability 21 VIP or specialty tours, including the Dutch Minister of Health and the Nursing and Physician communities. 35 whitepapers and 8 blogs developed 22 education sessions with over 1,500 attendees 1.9M reached through social media Over 10,000 visitors

Interoperability Vision for the Future All individuals, their families and health care providers should be able to send, receive, find and use electronic health information in a manner that is appropriate, secure, timely and reliable to support the health and wellness of individuals through informed shared decision-making. A learning health system is an ecosystem where all stakeholders can securely effectively and efficiently contribute, share and analyze data.

Guiding Principles for Big Data in Nursing Using Big Data to Improve the Quality of Care and Outcomes Privacy and security of health information Ensure appropriate data privacy and protection measures Data standards Using different standards makes it impossible to compare data in a meaningful way Interoperability Comparable, sharable, consistent & accurate data can be realized through interoperable systems Immutability Recorded health data should not be altered or erased Developed by HIMSS CNO-CNIO Vendor Roundtable Download recommendations and full report findings at www.himss.org/big10

Harris Poll: More than 75% of Patients Want to Use Digital Health Services The majority of consumers say they are choosing their primary care provider, in part, based on how well they use technology to communicate with patients. 59 percent of all health-insured patients, and 70 percent of millennials, say they would choose a primary care doctor who offers a patient mobile app over one that does not. People primarily interact with their physicians through in-person visits, phone calls and emails, but are open to virtual care treatment options enabled through technology. 23 percent of respondents set up appointments in-person and 76 percent do so over the phone while only 9 percent use a portal, and 7 percent use email More consumers are using portals to get test results (23 percent) and to get prescriptions and refills (11 percent). Almost a third of respondents (29 percent) report using a portal to look at their current health data. The majority of consumers (62 percent) are still relying on their doctor to keep track of their health records, and only 25 percent report having access to their health data through a single self-service portal provided by their healthcare provider and/or insurance provider. https://www.salesforce.com/form/industries/2 016-state-connected-patient.jsp

OpenNotes Study The Road Toward Fully Transparent Medical Records Patients accessed visit notes frequently Reported clinically relevant benefits and minimal concerns Wanted the practice to continue The New England Journal of Medicine, December 12, 2013 OpenNotes creates partnerships toward better health and health care by giving everyone on the medical team, including the patient, access to the same information. - Tom Delbanco, MD, Beth Israel Deaconess Medical Center

OpenNotes Research Shows: By reading their notes, patients: Better remember what is discussed during visits Feel more in control of their care Are more likely to take medications as prescribed Can share notes with their caregivers, better equipping them to stay up to date with visit events and help enact the recommended treatment plan By sharing their notes, doctors and other clinicians: Promote patient communication and education Can help patients be better prepared for visits Can help patients caregivers optimize care Can meet patients overwhelming desire for access to their notes http://www.opennotes.org/

Informatics Nurses Improve Health Care and Patient Outcomes http://knowledge.wharton.upenn.edu/article/technology-increasingly-key-better-patient-outcomes/

Transforming Practice through Technology & Informatics will: Improve safety and efficiency Free clinicians from tasks Bring evidence for decisions to point of care Empower patients to be involved in care Enable nurses to: Integrate data into health information Consult in the home, LTC, Assisted living Coordinate care across settings

Leading Change, Advancing Health Knowledge Management Who, what, when, where, how Process Management Scheduling and management of routine tasks Process optimization Augmented Intelligence Forecasting trends and future needs Suggesting process solutions Clinical decision support Predictive analytics

Leading Change, Advancing Health through Informatics Together we can advance the national agenda to lead change and create value with innovation to ensure better quality healthcare in the U.S.

Thank You! Joyce Sensmeier MS, RN-BC, CPHIMS, FHIMSS, FAAN Vice President, Informatics, HIMSS jsensmeier@himss.org