Your partner in small business financing Australia s leading online lender to small business, and first choice partner for brokers and intermediaries 1
The digital revolution is changing how small business owners access funding Access to finance is one of the biggest challenges facing small businesses in Australia. But now fintech - the intersection of finance and technology - is transforming the industry, and making it easier for these businesses to get the funding they need to grow. More than a financier, Prospa is a fintech, building real partnerships that help intermediaries grow strong income streams. We are the leading online lender in Australia, and our success has been widely recognised: Over $350 million in business loans 1 Trusted by over 10,000 businesses¹ Winner, Leaders of the Year, and Best Fintech Place to Work, Fintech Australia FINNIES 2017 Lending Innovator of the Year, Fintech Business Awards 2017 Awarded #1 Smart Company in Australia, 2016 Ranked #31 in the world and first in Australia, KPMG Fintech100 Global Innovators 2016 Finalist, Telstra Business Awards, Best Medium Business 2016, Best Start-up 2015 Winner Deloitte Tech Fast50, 2015 No one knows small business lending better than we do. And no one has more channel experience. We ll help you find customers, connect them to the funding they need, and create a revenue stream that you can scale quickly. Matt Bauld General Manager of Sales and Business Development, Prospa F I NT E CH AWA RDS ¹ May 2017 WINNER 3
A huge problem for small business owners is a huge opportunity for you 20% 40% 90% of small business owners need cash flow finance at least once a year report short-term cash flow as the most common reason for seeking finance of small business failures are due to poor cash flow The small business market has long been starved of the ability to access unsecured funding. Research by ASIC shows the biggest problem for small business owners is access to finance either to seize an opportunity or manage cash flow. Potential customers come from many different industries but have two things in common: They need working capital quickly Traditional funding sources are too challenging or require security Sources: ABS data 2010, ASIC 2014 4
$20 billion Estimated value of the small business financing market in Australia within five years Prospa has taken the problem of access to finance for small business, and solved it. We re a fintech company, using technology to transform the way small business owners experience finance. It s difficult to imagine a world without the internet or mobile devices. People now expect instant access to everything via their phone, including money. Technology enables us to deliver faster, easier access to funding where and when people want it. This digital revolution is disrupting the traditional financial services industry, and the pace of change is accelerating. At Prospa, we believe that Australia s small business finance market will reach a value of A$20 billion within five years. It s an exciting time to be part of the industry Prospa is developing new products for brokers to distribute, and business owners need help to understand their options. You re already a trusted advisor to small business owners. Partner with Prospa to connect customers to the funding they need, 24 hours a day, 7 days a week. 5
When you re growing a business you need money for different areas of growth as you progress. I had been given so many opportunities I had to say no to because I couldn t afford to supply the stock and wait for the account to be paid. I was talking to the gentlemen who organised my car finance, and he suggested Prospa. So I applied and it was the very next day when a Prospa representative called me and said: I ve got good news for you, you ve got your money! How good is that! Nyoli Scobie, Owner Truly Tea, Byron Bay, NSW See more at prospa.com/success-stories/truly-tea 6
Why choose Prospa? What sets us apart is the depth of our experience. Over four years ago, we were the first online lender to start working with referral partners. Now our partner program is the market leader - backed by the strength of our award-winning brand, and our expertise as the leading online lender to small businesses in Australia. We re committed to changing the finance experience for your customers. We understand that for small business owners, access to finance has the potential to build a business and realise a dream. We re committed to helping you find and win new customers and build success in your own business. True partnership Innovative technology We re a fintech Our referral partners are a significant part of our success We provide you with smart tools, resources and education We ll continue to develop technology that provides value to customers Fast, easy and hassle free From application to money in the bank in as little as one hour Happy customers We re committed to world-class service and our NPS is +77 Quality you can trust Our success has been recognised in Australia and globally 7
Build your business with us We re the market-leading partner in small business financing. We work with thousands of partners from large corporations and industry associations through to small independent finance brokers and we re on the panel of Australia s leading aggregators. Whether you re a broker, accountant, affiliate partner or somewhere in between, we value every partnership as a long-term relationship. We bring flexibility to meet your needs and make sure you have the best support and experience. We work with trusted Australian brands who share our values of putting the customer first, including Westpac, NRMA Insurance, Reckon and Xero. Types of partnership Referral Partners For brokers, accountants, and other small business advisors and intermediaries Affiliate Partners For media networks, online lead generators and other website owners Association Partners For industry associations, chambers and other network groups Enterprise Partners For large companies and banks 8
Your pathway to success We re with you every step of the way. Step 1 Become a partner Prospa provides Market leadership Dedicated BDM support Customised training Step 2 Reach more customers Online marketing platform (PUMP) Online lead capture tools Advice and experience Step 3 Do business 24/7 Quick easy online applications your customers can complete any time of the day or night Fast approvals and funding Step 4 Make Prospa your back office World-class backend operation 95% of customers contacted within 5 minutes NPS of +77, customer satisfaction over 90% Step 5 Build a scalable income stream 80% of new customers return Ongoing education to help you keep building your business + 9
Businesses we support Prospa provides business loans across a wide range of industries including: Accounting Arts & Lifestyle Building and Trade Financial Services Insurance Hair and Beauty Health Hospitality Legal Manufacturing Primary Industry Professional Services Retail Transport Wholesaling Prospa understands small businesses and the specific industries you target. Your expertise, combined with our small business tools and support, makes for a powerful partnership. Typical loan uses Hire staff Invest in new equipment Acquire tools or machinery Run marketing campaigns and initiatives Build a new website Expand or renovate commercial premises Update technology Purchase stock or inventory Manage cash flow Meet BAS or ATO obligations 10
Scenarios Professional Services Background An accountant wanted to buy his retiring partner s share of their business. He could raise most of the purchase price but needed additional funds. No company finance facility references were available. Electrical Services Background A mid-sized electrical business was having difficulty making wages and paying suppliers due to late payment of invoices. They were unable to obtain a debtor facility because their clients were mainly consumer, not business. Solution Prospa recognised committed revenue from existing clients and provided unsecured finance of $70,000 over 10 months with weekly repayments. The transaction was successfully completed. Solution Prospa funded $25,000 over 6 months with weekly repayments, with the customer approved for an additional $10,000 if required. The business was able to pay staff on time and secure an early payment discount from suppliers. Cafe Background A café wanted to renovate existing premises to create additional capacity, and install new signage. The owners did not have property to offer as security. Solution Prospa provided $12,000 over 12 months with daily repayments. The business grew rapidly and turnover increased by 25% over the loan term, with plans to open a second location in the coming year. Retailer Background A homewares store needed to pay for extra stock for Christmas trading in advance to maximise revenue opportunities. They had an ATO debt under arrangement, so no traditional funding was available. Solution The customer had existing capability to support loan repayments, so Prospa was able to provide $30,000 over 5 months with daily repayments. Bulk stock was secured at a 40% discount and some of the funds were used for promotion, generating ROI of 13%. 11
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The Prospa product enables us to fill a void for customers who don t have equity in real estate Prior to Prospa we d just turn those customers away. But now we ve got a solution for them. When I was told about PUMP*, I thought it was really, really incredible that a finance company would provide these sorts of tools for brokers... and the day we started using it applications started flowing through. Paul, Prospa Partner VIC *Prospa Uplift Marketing Portal (PUMP) is our free online marketing tool exclusively designed for our valued partners. 13
Prospa small business loans Features Security Term No asset security required 3-24 months Amount $5,000 - $250,000 Rate From 1% per month (factor rate) Benefits Cash flow friendly repayments Total repayment detailed upfront No penalties for early repayments No application fee Minimum lending criteria Requirement Loans over $50,000 for loans of $50,000 or less Trading for 6+ months (or bought an existing business 3+ months ago) $5,000 / month turnover Driver s licence ABN 3 months bank statements Financial statements i.e. P&L, aged payables and receivables Our product works where traditional lenders are unable to help Traditional funding Equipment asset finance Factoring Bank loan Second mortgage Overdraft Customer challenge Need help with deposit, or ineligible asset security No invoice, or cannot get debtors approved Customer doesn t own property, or doesn t wish to use family home as security Customer LVR is too high Customer can t provide security, or has reached limit 14
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Strong commission program Prospa pays you for every settlement you introduce. Our commission program is market-leading, and because 80% of new customers return, you can earn ongoing revenue stream from a single referral. You can earn up to 14% commission over a threeyear period on a single introduction. Factor rate 1.3 or greater 1.25 to 1.299 <1.249 New 4% 3% 2% Repeat 2% 1.5% 1% Note: Commissions are based on the factor rate and include GST. Factor rates vary depending on the term of the loan and the customer credit quality. New and repeat commissions are paid within 5 days of the customer being funded. If the customer applied directly to Prospa for a repeat loan, commissions are paid to introducing partner. We recognise your success We place a high value on building real partnerships. To reward outstanding performance and share strategies for success, we run annual conferences in exotic international locations. We also offer seasonal promotional campaigns. Your BDM will help you develop a plan for your business to succeed. Prospa Partner Conference, Bali 2016 Prospa Partner Conference, Fiji 2015 Prospa Partner Conference, Fiji 2015
Create an ongoing revenue stream from a single referral 80% 90% +77 of new customers repeat with us, typically up to 3 times is our customer satisfaction level is our average Net Promoter Score* *Net Promoter Score (NPS) is a measure of the performance of a business through its customers eyes, and is simply the percentage of promoters minus the percentage of detractors. 17
Typically they re businesses who have got quite a healthy strong turnover, and they need the funds really quickly to complete a project, win a contract, or get through a certain period. But they don t want to borrow against their home. Of all of the finance that we provide, Prospa provides the most simple process for us as brokers to be able to get from A to Z. The customers are happy and satisfied with Prospa. And we still maintain that relationship by coming up with the ideal solution that helped that customer. Glen, Prospa Partner, WA 18
Partner with Prospa Since 2011, we ve lent over $350m 1 to thousands of Australian small businesses, and have a customer satisfaction rate of over 90%. In May 2017, we were crowned Leaders of the Year and Best Fintech Place to Work by industry body Fintech Australia. In February 2017, we were awarded Lending Innovator of the Year Award in the FinTech Business Awards. We re also the #1 Smart Company in Australia for 2016 and were the fastest growing technology company in Australia for 2015 winning Deloitte s Tech Fast50 and 6th fastest in 2016. We re a 2016 and 2015 Telstra Business Awards finalist and ranked 31st in the world as an innovator and first in Australia in KPMG s FinTech100. We hold an Australian Credit Licence: no. 454782 issued by ASIC. Register now CALL EMAIL VISIT 1300 630 060 partners@prospa.com prospa.com/partner F I NT E CH AWA RDS WINNER ¹ May 2017