TERMS AND CONDITIONS CIMB F.I.R.S.T Grab Promotion Code Campaign 1. The Campaign 1.1 The CIMB F.I.R.S.T Grab Promotion Code Campaign ( Campaign ) organized by CIMB Bank Berhad [13491-P] ( CIMB Bank ) shall commence on 16 th May 2018 and ends on 15 th June 2018, both dates inclusive ( Campaign Period ). 1.2 CIMB Bank reserves the right upon giving prior notice of fourteen (14) calendar days to change the duration and/or the commencement and/or expiry dates of the Campaign Period. 2. Eligibility 2.1 This Campaign is open to all Eligible Participants who meet the Participation Criteria as defined in Clause 4.1 below. 3. Campaign Rewards 3.1 Eligible Participant(s) will be entitled to the following Grab Promotion Code ( Promo Code ) if the Eligible Participant(s) meet the Participation Criteria as defined in Clause 4.1 of these terms and conditions during the Campaign Period:- Promo Code Promo Code Amount CIMBFIRST RM 5 4. Participation Criteria 4.1 To participate in the Campaign, the Eligible Participant(s) must: (a) Visit www.cimbbank.com.my/cimbfirst ( FIRST Website ); and (b) Complete and successfully submit the Let Us Call You ( LUCY ) Form on the FIRST Website. 4.2 Upon successful submission of the LUCY Form, Eligible Participant(s) will be able to view the Promo Code. 4.3 The Eligible Participant must meet all the criteria as defined in Clause 4.1 to be eligible to redeem the Promo Code. If any one (1) of the criteria is not met, the Eligible Participant shall not be entitled to redeem the Promo Code. 5. Promo Code Redemption 5.1 The Promo Code for Eligible Participant(s) is redeemable for any bookings made via Grab app with drop off address of any CIMB Bank branches located nationwide. The location of CIMB Bank branches are listed as follow: No State Branch Name 1 Wilayah Persekutuan CIMB Labuan 2 Wilayah Persekutuan CIMB Lucky Garden, Bangsar 3 Wilayah Persekutuan CIMB Plaza Damansara 4 Wilayah Persekutuan CIMB Solaris Mont' Kiara 1
5 Wilayah Persekutuan CIMB Taman Tun Dr. Ismail 6 Wilayah Persekutuan CIMB Desa Park City 7 Wilayah Persekutuan CIMB Menara LGB 8 Wilayah Persekutuan CIMB Taman Setiawangsa 9 Wilayah Persekutuan CIMB Bandar Sri Damansara 10 Wilayah Persekutuan CIMB Damansara Heights 11 Wilayah Persekutuan CIMB KL Gateway 12 Wilayah Persekutuan CIMB The Scott Garden 13 Wilayah Persekutuan CIMB Taman Danau Kota, Setapak 14 Wilayah Persekutuan CIMB Taman Maluri 15 Wilayah Persekutuan CIMB Jalan Kuchai Lama 16 Wilayah Persekutuan CIMB Jalan Sarjana 17 Wilayah Persekutuan CIMB Putrajaya 18 Wilayah Persekutuan CIMB Menara UAB 19 Wilayah Persekutuan CIMB Kuala Lumpur Main 20 Wilayah Persekutuan CIMB Menara CIMB KL Sentral 21 Wilayah Persekutuan CIMB Gleneagles Ampang 22 Wilayah Persekutuan CIMB Kampung Baru 23 Wilayah Persekutuan CIMB Masjid India 24 Wilayah Persekutuan CIMB Jalan Duta 25 Wilayah Persekutuan CIMB Jalan Bukit Bintang 26 Wilayah Persekutuan CIMB Bukit Tunku 27 Wilayah Persekutuan CIMB Jalan P. Ramlee 28 Wilayah Persekutuan CIMB KLCC 29 Wilayah Persekutuan CIMB Starhill Gallery 30 Wilayah Persekutuan CIMB Wisma Genting 31 Wilayah Persekutuan CIMB Jinjang 32 Wilayah Persekutuan CIMB Menara Binjai 33 Wilayah Persekutuan CIMB Jalan Tuanku Abdul Rahman KL 34 Wilayah Persekutuan CIMB Jalan Sultan 35 Wilayah Persekutuan CIMB Wisma Koponas, KL 36 Wilayah Persekutuan CIMB Jalan Ipoh 37 Wilayah Persekutuan CIMB Sentul Raya 38 Wilayah Persekutuan CIMB Pudu 39 Wilayah Persekutuan CIMB Selayang 40 Wilayah Persekutuan CIMB Megamall Mid-Valley 41 Wilayah Persekutuan CIMB Taman Mutiara, Cheras 42 Wilayah Persekutuan CIMB Bandar Baru Seri Petaling 43 Wilayah Persekutuan CIMB Sungai Besi 44 Wilayah Persekutuan CIMB Taman Connaught, Cheras 45 Terengganu CIMB Mesra Mall Kemasik 2
46 Terengganu CIMB Taman Cukai Utama, Kemaman 47 Terengganu CIMB Jalan Sultan Ismail, Kuala Terengganu 48 Terengganu CIMB Jerteh 49 Terengganu CIMB Dungun 50 Selangor CIMB Section 52, PJ 51 Selangor CIMB Bandar Utama 52 Selangor CIMB The Curve 53 Selangor CIMB SS2 PJ 54 Selangor CIMB Jaya Shopping Centre 55 Selangor CIMB Sunwaymas 56 Selangor CIMB The Strand 57 Selangor CIMB Jaya One 58 Selangor CIMB Taman Melawati 59 Selangor CIMB Bandar Sunway 60 Selangor CIMB Kelana Jaya 61 Selangor CIMB Damansara Utama 62 Selangor CIMB Ara Damansara 63 Selangor CIMB Bandar Puteri Puchong 64 Selangor CIMB Country Heights, Kajang 65 Selangor CIMB Jalan Klang Lama 66 Selangor CIMB Kinrara 67 Selangor CIMB Taman Equine 68 Selangor CIMB Dataran C180 69 Selangor CIMB Universiti Kebangsaan Malaysia 70 Selangor CIMB Kajang 71 Selangor CIMB Pearl Avenue Kajang 72 Selangor CIMB Bandar Baru Bangi 73 Selangor CIMB KLIA, Sepang 74 Selangor CIMB Cyberjaya 75 Selangor CIMB Taman Nilam Dengkil 76 Selangor CIMB Taman Putra, Ampang 77 Selangor CIMB Ampang 78 Selangor CIMB Rawang 79 Selangor CIMB Sungai Besar 80 Selangor CIMB Kuala Selangor 81 Selangor CIMB Bandar Baru Klang 82 Selangor CIMB Plaza Centro Klang 83 Selangor CIMB Bangunan UMNO, Kapar 84 Selangor CIMB Bandar Baru Sungai Buloh 85 Selangor CIMB Teluk Panglima Garang 86 Selangor CIMB Banting 87 Selangor CIMB CASA Klang 3
88 Selangor CIMB Desa Jaya, Kepong 89 Selangor CIMB Taman Seri Gombak 90 Selangor CIMB Taman Selayang Jaya 91 Selangor CIMB Taman Klang Utama 92 Selangor CIMB Subang Jaya 93 Selangor CIMB Kota Kemuning 94 Selangor CIMB Seksyen 9 Shah Alam 95 Selangor CIMB Bandar Setia Alam 96 Selangor CIMB Section 18, Shah Alam 97 Selangor CIMB HICOM Industrial Park, Shah Alam 98 Selangor CIMB Glenmarie 8 99 Selangor CIMB Jalan Dato Hamzah, Klang 100 Selangor CIMB Pelabuhan Klang 101 Selangor CIMB Bukit Tinggi 102 Selangor CIMB USJ 9, Subang Jaya 103 Selangor CIMB Empire Gallery Subang Jaya 104 Selangor CIMB Plaza Azalea, Shah Alam 105 Selangor CIMB Jalan Kenari 106 Selangor CIMB Pandan Indah 107 Selangor CIMB Taman Taming Jaya 108 Selangor CIMB Serdang Perdana 109 Sarawak CIMB Jalan Satok, Kuching 110 Sarawak CIMB Khoo Hun Yeang Street, Kuching 111 Sarawak CIMB Jalan TAR Kuching 112 Sarawak CIMB Twin Towers, Kuching 113 Sarawak CIMB Serian 114 Sarawak CIMB Bandar Sri Aman 115 Sarawak CIMB Sarikei 116 Sarawak CIMB Sibu 117 Sarawak CIMB Jalan Permaisuri, Miri 118 Sarawak CIMB Boulevard, Miri 119 Sarawak CIMB Bintulu Sentral 120 Sarawak CIMB Jalan Rubber 121 Sarawak CIMB Kota Padawan, Kuching 122 Sabah CIMB Jalan Sagunting, Kota Kinabalu 123 Sabah CIMB Bandar Utama Sandakan 124 Sabah CIMB Api-Api Centre, Kota Kinabalu 125 Sabah CIMB Keningau 126 Sabah CIMB Ranau 127 Sabah CIMB Sandakan 128 Sabah CIMB Tawau 4
129 Sabah CIMB Lahad Datu 130 Sabah CIMB Inanam 131 Sabah CIMB Riverson 132 Sabah CIMB Damai Plaza 133 Sabah CIMB Bundusan Square 134 Pulau Pinang CIMB Jalan Mahsuri, Bayan Baru 135 Pulau Pinang CIMB Pulau Tikus 136 Pulau Pinang CIMB Menara BHL 137 Pulau Pinang CIMB Jalan Bahru 138 Pulau Pinang CIMB Prima Tanjung 139 Pulau Pinang CIMB Universiti Sains Malaysia 140 Pulau Pinang CIMB Ayer Itam 141 Pulau Pinang CIMB Jelutong 142 Pulau Pinang CIMB Queensbay Penang 143 Pulau Pinang CIMB Jalan Ayer Itam 144 Pulau Pinang CIMB Balik Pulau 145 Pulau Pinang CIMB Batu Feringghi 146 Pulau Pinang CIMB Batu Maung 147 Pulau Pinang CIMB Dato Kramat 148 Pulau Pinang CIMB Prangin Mall 149 Pulau Pinang CIMB Nibong Tebal 150 Pulau Pinang CIMB Seri Damai 151 Pulau Pinang CIMB Sungai Bakap 152 Pulau Pinang CIMB Tanjung 153 Pulau Pinang CIMB Jalan Stesen 154 Pulau Pinang CIMB Kepala Batas 155 Pulau Pinang CIMB Taman Selat, Butterworth 156 Pulau Pinang CIMB Raja Uda, Butterworth 157 Pulau Pinang CIMB Pusat Bandar Seberang Jaya 158 Pulau Pinang CIMB Autocity Prai 159 Pulau Pinang CIMB Sri Rambai 160 Pulau Pinang CIMB Maju Utama, Bukit Mertajam 161 Perlis CIMB Kangar 162 Perak CIMB Taiping 163 Perak CIMB Ipoh Garden 164 Perak CIMB Jalan Tun Sambanthan, Ipoh 165 Perak CIMB Jelapang 166 Perak CIMB Kuala Kangsar 167 Perak CIMB Jalan Pasar, Teluk Intan 168 Perak CIMB Sitiawan 169 Perak CIMB Sri Manjung 5
170 Perak CIMB Batu Gajah 171 Perak CIMB Jalan Gopeng, Ipoh 172 Perak CIMB Bidor 173 Perak CIMB Parit Buntar 174 Perak CIMB Grik 175 Perak CIMB Bercham 176 Perak CIMB Jalan Kampar, Ipoh 177 Perak CIMB Kampar 178 Perak CIMB Langkap 179 Perak CIMB Menglembu 180 Perak CIMB Persiaran Greentown 181 Perak CIMB Tasik 182 Pahang CIMB Ringlet 183 Pahang CIMB Jalan Bank, Kuantan 184 Pahang CIMB Pekan 185 Pahang CIMB Kompleks Teruntum 186 Pahang CIMB Jerantut 187 Pahang CIMB Kuala Lipis 188 Pahang CIMB Mentakab 189 Pahang CIMB Raub 190 Pahang CIMB Bentong 191 Pahang CIMB Jalan Beserah 192 Pahang CIMB Jalan Tun Ismail Kuantan 193 Negeri Sembilan CIMB Jalan Dato Bandar Tunggal, Seremban 194 Negeri Sembilan CIMB Senawang 195 Negeri Sembilan CIMB Port Dickson 196 Negeri Sembilan CIMB Titi 197 Negeri Sembilan CIMB Bukit Pilah Perdana, Kuala Pilah 198 Negeri Sembilan CIMB Bahau 199 Negeri Sembilan CIMB Tampin 200 Negeri Sembilan CIMB Taman Semarak, Nilai 201 Negeri Sembilan CIMB Bukit Pelandok 202 Negeri Sembilan CIMB Seremban 2 203 Negeri Sembilan CIMB Rembau 204 Negeri Sembilan CIMB Lukut 205 Melaka CIMB Jalan Bendahara 206 Melaka CIMB Taman Melaka Raya 207 Melaka CIMB Bukit Baru 208 Melaka CIMB Jalan Hang Tuah 209 Melaka CIMB Jasin 210 Melaka CIMB Batu Berendam 6
211 Melaka CIMB Air Keroh 212 Melaka CIMB Jalan Simpang Empat 213 Melaka CIMB Taman Cheng Perdana 214 Kelantan CIMB Gua Musang 215 Kelantan CIMB Machang 216 Kelantan CIMB Kuala Krai 217 Kelantan CIMB Pasir Puteh 218 Kelantan CIMB Tanah Merah 219 Kelantan CIMB Wisma Square Point, Kota Bharu 220 Kelantan CIMB Kubang Kerian 221 Kelantan CIMB Pasir Mas 222 Kelantan CIMB Jalan Maju, Kota Bharu 223 Kelantan CIMB Wakaf Che Yeh 224 Kedah CIMB Bangunan UMNO, Alor Setar 225 Kedah CIMB Jalan Kg Baru, Sg Petani 226 Kedah CIMB Kuah, Langkawi 227 Kedah CIMB Changloon Kedah 228 Kedah CIMB Jitra 229 Kedah CIMB Persiaran Sultan Abdul Hamid 230 Kedah CIMB Pendang 231 Kedah CIMB Guar Chempedak 232 Kedah CIMB Wisma Ria, Sungai Petani 233 Kedah CIMB Taman Sejati Indah, Sungai Petani 234 Kedah CIMB Kulim 235 Kedah CIMB Mergong 236 Johor CIMB Batu Pahat 237 Johor CIMB Muar 238 Johor CIMB Segamat 239 Johor CIMB Labis 240 Johor CIMB Parit Raja 241 Johor CIMB Bukit Gambir 242 Johor CIMB Bukit Pasir 243 Johor CIMB Bangunan UMNO, Johor Bahru 244 Johor CIMB Jalan Kuning Dua 245 Johor CIMB Taman Pelangi 246 Johor CIMB Jalan Kebun Teh, Johor Bahru 247 Johor CIMB Tampoi 248 Johor CIMB Taman Ungku Tun Aminah 249 Johor CIMB Kulai 250 Johor CIMB Taman Universiti, Skudai 251 Johor CIMB Gelang Patah 7
252 Johor CIMB Pontian Kechil 253 Johor CIMB Mersing 254 Johor CIMB Pusat Perdagangan, Pasir Gudang 255 Johor CIMB Kota Tinggi 256 Johor CIMB Taman Daya 257 Johor CIMB Bandar Baru Permas Jaya 258 Johor CIMB Nusa Bestari 259 Johor CIMB Jalan Dedap 260 Johor CIMB Kluang 261 Johor CIMB Perling 262 Johor CIMB Jalan Belimbing 263 Johor CIMB Taman Impian Emas 264 Johor CIMB Gleneagles Medini, Nusajaya 5.2 The Promo Code is redeemable by applying CIMBFIRST into the Grab app while the booking is made via the Grab App. 5.3 Eligible Participant(s) can only use the Promo Code for one (1) time use of per user and/or device on the Grab app. 5.4 The redemption of the Promo Code is on First-Come, First-Serve basis. 5.5 The daily redemption is capped at 100 redemptions per day. 5.6 The redemption must be made during the Campaign Period. 5.7 The redemption is only valid for GrabCar and GrabCar+ pick up and/or drop off from and/or at Grab coverage area. 5.8 To the fullest extent permitted by law, CIMB Bank expressly excludes and disclaims any representations, warranties or endorsement, implied or express, written or oral, of all Campaign Rewards and will not assume any responsibility for the Campaign Rewards offered under this Campaign. CIMB Bank will not entertain any complain whatsoever in connection with the Campaign Rewards. 5.9 The Campaign Rewards are offered and/or provided solely by the relevant vendors/ providers, under such terms and conditions as determined by such vendors/providers and CIMB Bank accepts no liability (including without limitation, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third party) howsoever arising whether in contract, tort, negligence or otherwise in connection with the Campaign Rewards, even if CIMB Bank have been advised of the possibility of such damages in advance, and all such damages are expressly excluded. 5.10 By acceptance or receipt of a Campaign Rewards, the Eligible Participants/Customers agrees to hold harmless CIMB Bank and its affiliates and their respective directors, officers, employees and agents from and against any claim, action, proceeding, judgment, damage, loss, expense or liability suffered by 8
CIMB Bank and its affiliates and their respective directors, officers, employees and agents in connection with such Eligible Participants/Customers participation in the Campaign or receipt, redemption or use of the Campaign Rewards. All risks, loss or damage associated with the use of the Campaign Rewards shall be assumed by the Eligible Participants/Customers. 5.11 CIMB Bank will not entertain any complaint(s) whatsoever in connection with the Campaign Rewards. The Campaign Rewards have not been certified by CIMB Bank and under no circumstances shall the inclusion of any Campaign Rewards in this Campaign be construed as an endorsement or recommendation of the Campaign Rewards by CIMB Bank. CIMB Bank s liability with regards to the Campaign Rewards is only to pay for the price of the same to the vendors/providers. 5.12 CIMB Bank accepts no responsibility for any tax implications that may arise from the Campaign Rewards or the use thereof. Any tax filing obligation or any tax payment due to any authority as a result of receipt of the Campaign Rewards remains the sole responsibility of the Eligible Participants/Customers. It is the responsibility of each Winner to seek independent advice on the possible implications this may have on his/her own financial situation. 6. Other Terms and Conditions 6.1 By participating in this Campaign, the Eligible Participants/Customers are deemed to have read, understood and agreed to be bound by these Terms & Conditions as well as consented to CIMB Bank processing and disclosing their personal data in accordance with the CIMB Group Privacy Notice which can be found at www.cimbbank.com.my and agree that all decisions fairly and reasonably made by CIMB Bank in relation to every aspect of this Campaign, including the Campaign Rewards to be given away and the determination of the Eligible Participants shall be final, binding and conclusive. 6.2 CIMB Bank reserves the right at its sole discretion to disqualify any Eligible Participants/Customers that it determines to be tampering with the entry process, or to be acting in breach or potential breach of these Terms and Conditions. 6.3 CIMB Bank reserves the right to substitute the Campaign Rewards with other item(s) of similar cost and/or to extend, shorten, discontinue, cancel, terminate or suspend this Campaign by giving fourteen (14) calendar days prior notice to the Eligible Participants/Customers. For the avoidance of doubt, any extension, shortening, discontinuance, cancellation, termination or suspension of this Campaign by CIMB Bank shall not entitle any of the Eligible Participants/Customers or any other persons whosoever to any claim or compensation against CIMB Bank for any losses or damages suffered or incurred by the Eligible Participants/Customers as a direct or indirect result of the act of extension, shortening, discontinuance, cancellation, termination or suspension of this Campaign. 6.4 By participating in this Campaign, the Eligible Participants/Customers hereby agree that CIMB Bank shall not in any manner whatsoever be liable or held responsible to the Eligible Participants/Customers if CIMB Bank is unable to perform in whole or in part of any of its obligations herein, attributable directly or indirectly to the failure of 9
any mechanical or electronic device, data processing system, transmission line, electrical failure, industrial dispute, war, strike, riot, any act of God beyond CIMB Bank 's control or due to any factor in a nature of a force majeure which is beyond CIMB Bank s reasonable control. 6.5 CIMB Bank shall not be liable to any Eligible Participants/Customers or any party for any loss or damage of whatsoever nature suffered (including but not limited to, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party) howsoever arising, in relation to the participation or non-participation in this Campaign including arising from any nonreceipt or delayed receipt by the Eligible Participants/Customers of the Short Message Service ( SMS ) unless the same shall arise from and are caused directly by CIMB Bank s gross negligence or wilful default. 6.6 CIMB Bank reserves the right upon giving prior notice of twenty one (21) calendar days to vary (whether by addition, deletion, modification, amendment or otherwise howsoever) ( Amendment ) any of the Terms and Conditions herein. Notification to Eligible Participants/Customers in respect of the Amendment shall be effected at CIMB Bank s absolute discretion through any one of the following means of communication, namely, via electronic communication display at CIMB Bank s website and CIMB Bank s branches or CIMB Bank s Currency Exchange counters where detail provisions regarding the Amendment may be provided in the notice itself or may be provided to the Eligible Participants/Customers upon request; or by effecting an advertisement regarding the Amendment in one newspaper of CIMB Bank s choice or by any other means of notification which CIMB Bank may select and the Amendment shall be deemed as binding on the Eligible Participants/Customers as from the date of notification of the Amendment or from such other date as may be specified by CIMB Bank in the notification. Eligible Participants/Customers acknowledge and agree to access CIMB Bank s website at regular intervals to view the terms and conditions of the Campaign and to ensure that they are kept up-to date with any changes or variations to these terms and conditions. 6.7 No compensation in cash or any kind shall be given to the Eligible Participants/Customers for any losses or damages suffered or incurred by the Eligible Participants/Customers as a direct or an indirect result of such amendment, variation, deletion, addition or alteration of the Terms and Conditions herein. 6.8 These Terms and Conditions (as amended from time to time pursuant to Clause 1.1 Clause 6.7) shall prevail over any provisions or representations contained in any other promotional materials advertising this Campaign. 6.9 These Terms and Conditions shall be subject to the application of any prevailing laws, guidelines, directives, notices, regulations enacted and/or any other written laws or which are issued by Bank Negara Malaysia or any other body having supervisory authority over the Bank in relation to or which are applicable to the Campaign or any matters herein. 6.10 If there is any inconsistency (ies), conflict(s), ambiguity (ies) or discrepancy (ies) between the Bahasa Malaysia and English version of these Terms and Conditions herein, the English version of these Terms and Conditions shall prevail. 10
6.11 For feedbacks and/or complaints related to this Campaign, the Eligible Participants/Customers may contact CIMB Bank s Customer Resolution Unit bearing the following address, telephone and facsimile numbers (or bearing such other address, telephone and facsimile numbers which CIMB Bank may change by notification to the Eligible Participants/Customers): Customer Resolution Unit, Level 19, Menara Bumiputra-Commerce, 11, Jalan Raja Laut, 50350 Kuala Lumpur Tel: 603 6204 7788 Fax: 603 2691 3248 Email: cru@cimb.com 11