Th e As soc ia t ion f or In formation Management Prof ess ionals TIDAL WAVES. Schedule of Events: Preview the education sessions and facilitators

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AR M A Inter nation al Th e As soc ia t ion f or In formation Management Prof ess ionals TIDAL WAVES Volume 42, Issue 4 December 2014 2014-2015 Officers of the Board of Directors President Kim Edwards (757) 269-7805 kindrew@jlab.org Vice President Jonathan Tillman (757) 926-1115 jtillman@nnva.gov Secretary Paul Judd pauljudd44@gmail.com (757) 282-1667 Treasurer Angela Diggs (757) 603-6517 Angela.Diggs@wjccschools.org Past President Angela Diggs (757) 603-6517 Angela.Diggs@wjccschools.org Committee Chairs (listed on page 6) also serve as members of the Board of Directors Mid-Atlantic Region Manager Michelle VanAllen (843) 761-8000 x5340 msvanall@santeecooper.com PRESERVING YESTERDAY, MANAGING TODAY, PREPARING FOR TOMORROW ARMA International Virtual Conference If you weren't able to attend ARMA Live! Conference 2014 in San Diego or you missed a few of the "must see sessions," here is a chance for professional and associate members of ARMA to view some of the most popular sessions for FREE on January 13, 2015! This online event will feature five highly rated education sessions as voted on by ARMA 2014 attendees and a virtual exhibit hall. Each session will include live chat with subject matter experts and solution providers. The exhibit hall-- presented by the virtual conference exhibitors--will display top industries emerging technologies. Price: FREE for professional and associate members. Non-members: $149 ($225 value) Schedule of Events: Preview the education sessions and facilitators If you re busy on January 13, no worries. You can access the virtual conference archive until January 16. ICRM Credits: 5.0 hours See page 4 for more details on how to register. RIM On-Demand Remember ARMA International has developed a partnership with RIM On Demand to offer online education that is recorded from the MER conference FREE to you as a member! See page 4 for this month s selection and instructions. Inside this Issue: President s Message 2 Chapter Meeting December 3 Newsletter Editor: Virginia A. Jones, CRM, FAI 700 Town Center Dr #400 Newport News, VA 23606 757-926-1063 vjones@nnva.gov December Free Webinar 4 ARMA International Virtual Conference 4 Chapter General Meeting Minutes Oct 2014 5 Historical Perspective of Chapter Angel Tree Project 6 Treasurer s Report for Nov 2014 7

VOLUME 42, ISSUE 4 TIDAL WAVES PRESIDENT S MESSAGE PAGE 2 By now, all of your turkey leftovers are gone and many of us are in fullblown holiday-preparedness mode. Most of us are thinking about holiday vacation time, family visits, gift-giving, and upcoming travels. Christmas time is my favorite time of year, and I admit: one of my favorite things about this time of the year is our annual Angel Tree Program. Each year, the Charitable Committee and its chair, Darlene Barber, CRM, seek to find families who are struggling and might need a little help making the holidays special for their young children. During this time of economic challenges, there are certainly many families who potentially qualify. Please see Darlene's article about the Angel Tree Program in this newsletter. According to Virginia Performs, the Commonwealth's Performance Leadership and Accountability System, the "the poverty rate in the Hampton Roads region (12.4 percent) was higher than the Northern (6.8 percent) region, as well as the Virginia rate overall (11.5 percent)." In addition, between 2005 and 2011, the Virginia Beach-Norfolk-Newport News (Hampton Roads) metropolitan statistical area (MSA) has shown an increase in poverty levels. With so many in our population struggling to support their families, I recommend we who can help, do so. There are a number of reputable agencies in our communities whose mission it is to help those in need, and we can partner with them as individuals, families and businesses to reach out. The Tidewater Chapter of ARMA supports the Food Bank of the Virginia Peninsula each year during its November meeting by collecting nonperishable food items and cash donations. Even though times may also be tough for many of us individually, we most likely have it pretty good if we put things into perspective. Personally, I have found that when we give with a willing and cheerful heart, no matter how broke we think we are, it turns out that we don't even miss it. As for the Angel Tree Program, I am so thankful for this program, and especially thankful for the benefits this giving program has for our community at large - one small child at a time. Whether you participate in Angel Tree this year or not, please plan to attend the chapter's annual holiday party on December 16th. This will be a casual time of food, fun, and friendship, and I look forward to seeing you there! Blessings, Kim Edwards (Kindrew), CRM

VOLUME 42, ISSUE 4 TIDAL WAVES PAGE 3 DECEMBER MEETING ANNOUNCEMENT Tuesday, December 16, 2014 Annual Holiday Party Location: Entrust Records Management 807 Blue Crab Road Newport News, VA 23606 Time: 5:30 Networking 6:00 Dinner 7:00 Holiday Celebration Cost: $10 Members and Guests RSVP by Thursday, December 11th to tidewater.arma@gmail.com Bring your filled Angel Tree Bags Bring your favorite side dish or dessert (Entrees to be provided) Raffle item donations needed (Raffle proceeds will benefit the 2014 Angel Tree Project). DIRECTIONS to ENTRUST From the East or West on I-64 Take Exit 258A (J. Clyde Morris Blvd.) Turn Right at 1st traffic light onto Diligence Drive Turn right at 2nd traffic light onto Thimble Shoals Turn Right at next traffic light onto Canon Blvd. Turn Right onto Blue Crab Rd. Entrust Records Management is the 2nd building on the left.

VOLUME 42, ISSUE 4 TIDAL WAVES PAGE 4 ARMA INTERNATIONALI VIRTUAL CONFERENCE If you weren't able to attend ARMA Live! Conference 2014 in San Diego or you missed a few of the "must see sessions," here is your chance! Join us January 13, 2015 for the ARMA International Virtual Conference! This online event will feature five highly rated education sessions as voted on by ARMA 2014 attendees and a virtual exhibit hall for just $149, a $225 value! Each session will include live chat with subject matter experts and solution providers. The exhibit hall-- presented by the virtual conference exhibitors--will display top industries emerging technologies. Additional information: Price: FREE for professional and associate members. Non-members: $149 ($225 value) Schedule of Events: Preview the education sessions and facilitators Registrations must be received by 8:30 a.m. (Central time) on Tuesday, January 13 to access the event. Registrations received after that time will be granted access to the virtual conference archive only. http://www.arma.org/r1/conferences/virtualconference Your registration gives you access to some of the best ARMA 2014 education at a fraction of the cost. WEBINAR OF THE MONTH ARMA International has developed a partnership with RIM On Demand to offer online education that is recorded from the MER conference FREE to you as a member! The following complimentary session has been selected for the month of December: Understanding Today's Economics of Information - Get Your Act Together Now! Most organizations are both information rich and information poor. They are rich in terms of volume retaining much more data than they need. They also are poor in terms of value extracted from their data. Bottom line: these organizations have bad Information Economics (IE). This cutting-edge presentation will define: a) what is organizational Information Economics; b) why is Information Economics important; and c) why do most organizations have bad Information Economics? Learn how you can be an IE facilitator demonstrating both the short and long term impact of electronic records management investments and how they can drive broader value for your company over time. Availability began Dec 01, 2014 Availability ends Dec 31, 2014 To access this session, log into your My ARMA account at ARMA.com and click on the link session of the month located next to your chapter membership. Then begin enjoying the session. The session may be viewed in part or whole throughout the month of November.

PAGE 5 TIDAL WAVES VOLUME 42, ISSUE 4 TIDEWATER CHAPTER GENERAL MEETING MINUTES November 18, 2014 Joint ARMA Richmond/Tidewater and Old Dominion AIIM Chapters Tidewater Members in attendance: Darlene Barber, Claudia Bolitho, Kim Edwards, Mark Moore, Lori Newell, Michele Trader Guest: Harold Lee Richmond ARMA/AIIM in attendance: George Cunningham, Lawrence Davis, Jonathan Hawes, Dot Hummel, Joe Kennedy (speaker), Nancy Tomlinson, Caroline Walters Call to Order President: Kim Edwards called the meeting to order at 6:45 p.m. Business Meeting President Approval October s minutes minutes approved as published. October Treasurer s report Treasurer approved for audit. Committee Reports Charitable Committee Darlene Barber Angel Tree Program Darlene Barber reminded attendees to pick up an Angel Tree bag to fill for the three children selected by the committee to receive gifts this Christmas. The gift bags are to be returned at the December 16 th Holiday Party at Entrust Records Management. Food Bank Barber also asked attendees to consider giving a monetary donation in lieu of food items to support the Food Bank of the Virginia Peninsula. Other Announcements - All Newsletter Deadline November 26th to vjones@nnva.gov December 16 th Chapter Holiday Party at Entrust Records Management. $10 per person to cover chapter provided main dishes. Please bring a side dish or dessert, along with your filled Angel Tree bag and your raffle gifts! Program: Joe Kennedy, Unity ECM, Topic: Middle Market Business Process: The State of the Industry: Following his presentation, Joe Kennedy facilitated a discussion about how to drive up interest in ARMA and ARMA meetings among records and information management professionals in the regions. Raffle: Michele Trader won $22.00 in the 50/50 raffle. $22.00 will be added to the scholarship fund. Adjournment The meeting was adjourned at 8:00 p.m. Respectfully submitted, Kim Edwards, CRM for Paul Judd

PAGE 6 TIDAL WAVES VOLUME 42, ISSUE 4 HISTORICAL PERSPECTIVE OF THE TIDEWATER CHAPTER S ANGEL TREE PROJECT Darlene Barber, CRM The Year 2000 issued in Y2K, and closed out with the Tidewater Chapter hosting its very first community charitable event the Angel Tree Project. With the very first Angel Tree event being held in Norfolk at Taylor Document (now Iron Mountain), this project was off to a grand start. Initiated and hosted by Darlene Barber, and overwhelmingly approved by Chapter members, the very first Angel Tree event was held in December 2000, and continues today (hostess intact). Initially, the Angel Tree Project supported one child (selected from an Angel Tree in one of the local malls). Since its initiation, the Project has grown and now brightens the Christmas morning of up to four children (submitted by the membership) in need of Christmas blessings. Although all of the Angel Tree events have been memorable, the December 2005 Angel Tree event stands out amongst them all. The 2005 hurricane season had issued in Hurricane Katrina, the most deadly and destructive of the Atlantic hurricanes. With so many homes destroyed, hurricane victims sought solace in the homes of other family members, in shelters and in hotels (with many settling in the Tidewater region). The Charitable Committee, having received its most submissions ever of children for consideration as Angel Tree recipients, followed their heart, and opted to help them all. Unbeknownst to them, there had always been a behind the scenes Angel contributing gifts annually to support both the Chapter s Project and her mother, Darlene Barber. Upon hearing of the Chapter s intent to extend itself for all of the children submitted, Darlene s daughter extended herself providing the Chapter with a $250 cash donation. God already had his Ram in the Bush ready for Hurricane Katrina and this Angel s name her name is KATRINA. Chapter Committee Chairs Charitable Committee: Darlene Barber, CRM Education: Angela Diggs Financial & Audit: Lori Newell Historian: Darlene Barber, CRM Member Care: Georgia McQuigg Membership: Georgia McQuigg Nominating: Jonathan Tillman Program: Jonathan Tillman Publications/Publicity: Kim Edwards, CRM Seminar: Jonathan Tillman By-Laws: Darlene Barber, CRM Standing Rules: Virginia A Jones, CRM, FAI Awards Committee: Angela Diggs Webmaster: Jonathan Tillman Newsletter Editor: Virginia A. Jones, CRM, FAI Tidewater ARMA Chapter members are expected to serve on at least one committee. Please review the list above and contact the committee chairperson to get involved.

PAGE 7 TIDAL WAVES VOLUME 42, ISSUE 4 TREASURER S REPORT NOVEMBER OVEMBER 2014

PAGE 8 TIDAL WAVES VOLUME 42, ISSUE 4 INSTITUTE OF CERTIFIED RECORDS MANAGERS For informational materials describing the certification process, including the qualifications required and the examination form, go to www.icrm.org or write or call: Institute of Certified Records Managers 1450 Western Avenue, Suite 101 Albany, New York 12203 The CRM examinations are given four times per year at Pearson VUE locations throughout the world. Upcoming exam cycles and registration for the CRM Examination are as follows: Winter 2015: Parts I-VI, Feb 2 13, 2015 Registration Open: Nov 21, 2014 Jan 29, 2015 Spring 2015: Parts I-VI, May 4-15, 2015 Registration Open: Feb 20, 2015 Apr 30, 2015 Staffed from 9am to 4:30pm EST Phone: 1-877-244-3128 www.icrm.org ABOUT THE INSTITUTE OF CERTIFIED RECORDS MANAGERS AND THE CRM CREDENTIAL The Institute of Certified Records Managers (ICRM), an international certifying body of and for professional records managers, began the process of issuing the CRM designation in 1975. The organization and the credential continues to be a valuable part of the Records and Information Management (RIM) community; an expanding interdisciplinary, global and diverse constituency. The ICRM serves as the official certifying body for both ARMA International and the Nuclear Information and Records Management Association (NIRMA). The CRM credential provides a strong foundation of core skills and competencies for the RIM professional. It covers everything from general management principles, all aspects of recordkeeping from creation, management, control, storage and disposition, through in-depth areas of recordkeeping technologies. In addition, CRM Candidates are required to put together the subject matter knowledge they gain through preparation for the exams, by writing two business case studies that demonstrate their ability to apply and convey their knowledge to upper management, clients and other constituents.

PAGE 9 TIDAL WAVES VOLUME 42, ISSUE 4 The Information Governance Professional (IGP) knows the ins and outs of his/her organization and its expectations. Said professional knows when to drive out excess cost, mitigate risk according to tolerance level and when to actively use information for its business value. This is a highly touted and respected person in the organization. The mission of the IGP Certification Program is to provide an information governance credential within an ethical and professional framework to support individuals to deliver organizational value and reduce risk. Why you Should Become an IGP Ability to receive credentials to officially showcase your expertise Possible career growth Recognition within your network and/or organization Access to new educational resources Honor of carrying a prestigious certification within your industry Further build your network by meeting other IGP certification recipients If you re interested in a unique way to grow your areas of expertise and become more prominent within your network, check out what you need to know to become IGP certified at http://www.arma.org/r2/igp-certification. All details, including why you should become an IGP and future exam dates, are listed on the IGP website. If you think you already may have acquired the knowledge and skills to be an IGP, take the next step toward joining this prestigious group--sign up for the IGP certification exam. For questions, e-mail CertificationStaff@armaintl.org.

PAGE 10 TIDAL WAVES VOLUME 42, ISSUE 4 Tidewater ARMA Chapter Calendar of Events 2014-2015 Subject to change. For current events please visit: http://arma-tidewater.org/ September 23 October 21 November 18 December 16 Crown Plaza Hampton Marina 700 Settlers Landing Road Hampton, VA 23669 Speaker: Angela Costello Program: Chaos to Calm: The secret to workplace enjoyment LUNCH N LEARN Speaker: ARMA Webinar Simultaneous via desktop. Great Wolf Lodge WILLIAMSBURG Joint Meeting Richmond ARMA & AIIM Speaker: Joe Kennedy, Unity Business Systems Holiday Party Entrust Records Mangement Cost $10 members/guests Bring your favorite side dish or dessert, and your raffle items! January 20, 2015 ANNUAL BOSS S NIGHT Crown Plaza Hampton Marina 700 Settlers Landing Road Hampton, VA 23669 February 17 LUNCH N LEARN Speaker: ARMA Webinar Simultaneous via desktop. March 17 TBD April 21 TBD Facility Tour Speaker: George Cunningham Program: A Broad Look at Information Governance May 19 June 16 July August Spring Seminar TBD Annual Awards & Installation Event AWARDS: Angela Diggs INSTALLATION: TBD Enjoy your summer!