ANNUAL REPORT June 2014 May 2015

ANNUAL REPORT June 2014 May 2015

Our Mission To serve the residents and needy students to the best of our abilities, through programmes and activities, with professionalism in promoting social and multi-racial community bonding. 1 P a g e

Chairman s Message 2014 has been a fruitful year for Loving Heart Multi-Service Centre (Jurong) in our efforts to reach out to more residents in Jurong GRC and Yuhua SMC. Project Big Heart, a major initiative for the year was launched in collaboration with Jurong Central GRC and Fullerton Healthcare under the able guidance of our Adviser, Mr Ang Wei Neng, and MP for Jurong GRC in January 2015. This free medical service benefits Pioneer Generation /Community Health Assist Scheme card holders who have chronic illnesses. Our school based programmes have been constantly expanding and improving to reach out to more students who require support and care from us. Pupil Breakfast Scheme (PBS) is expanding assistance to more schools. PBS now covers all Primary and Secondary Schools in Jurong GRC and Yuhua SMC, including 2 Special Needs Schools. This year we have catered for 745 students over 22 schools. We are inspired to do more as we see the growing needs. We intend to grow our free tuition programme to accommodate more needy children. Thus, we are considering the possibility of partnering with other VWOs in Jurong to expand this service. In addition, we also intend to launch the community-based S.T.A.M.P. and S.T.R.I.V.E. in partnership with other Grassroots organisations in Jurong. Loving Heart is thankful to its following partners and corporate sponsors for their sterling support; Thye Hua Kwan Moral Society, and Corporate Sponsors; NTUC FairPrice Foundation Limited, ACI Singapore - The Financial Markets Association, Shell Petroleum Pte Ltd, Shimano (Singapore) Pte Ltd, Cheng Hong Siang Tng, Makino Asia Pte Ltd, South West Community Development Council. Thank you for supporting our cause and the families and children we represent. I wish to express my deepest appreciation and gratitude to our Founding Adviser Mr Lim Boon Heng, our Special Adviser, Deputy Prime Minister Mr Tharman Shanmugaratnam, Minister for Finance and MP for Jurong GRC and our Advisers Mr Desmond Lee Ti-Seng, Minister of State for National Development and Mr Ang Wei Neng, MP for Jurong GRC, for their visionary guidance and support and their presence in Loving Heart events. Lastly, it remains for me to thank our Members of the Management Committee, Trustees, Patrons, Donors, Volunteers and Staff for their hard work and contributions. Moving forward, Loving Heart will devotedly develop a thriving and warm environment for our partners and community volunteers to work with us to shape the brighter future for the students and residents in Jurong. Thanks again for your love, and support. Mr Goh Cheng Tee, Freddy PBM Chairman Management Committee 2 P a g e

Table of Contents Our Mission... 1 Chairman s Message... 2 Who s Who... 4 About Us... 10 Meeting Needs; Impacting Lives... 11 Enhancing Relationships; Strengthening ties... 24 3 P a g e

Who s Who Founding Adviser Special Adviser Mr Lim Boon Heng Former Minister Prime Minister s Office Former Member of Parliament for Jurong GRC Mr Tharman Shanmugaratnam Deputy Prime Minister Minister for Finance Member of Parliament for Jurong GRC Advisers Mr Lee Ti-Seng Desmond Minister of State for National Development Member of Parliament for Jurong GRC Mr Ang Wei Neng Member of Parliament for Jurong GRC Advisory Councillors Mr Ho Kok Wai Henry BBM PBM Mr Goh Cheng Tee Frankie BBM(L) BBM PBM Trustees Mr Lee Kim Siang BBM (L) BBM PBM Mr Goh Peng Tong BBM PBM Mr Tan Poi Eng JP BBM PBM Mr Yap Thian Ling BBM PBM Mr Lew Kit Foo Jimmy PBM 4 P a g e

Who s Who Management Committee Dr Chua Song Peck BBM PBM Immediate Past Chairman Mr Goh Cheng Tee Freddy PBM Chairman Ms Koh Chuey Keen Jenny PBM Vice-Chairperson Mr Tan Lip Kwang Kelvin BBM PBM Vice-Chairperson Mrs Rhama Sankaran Secretary Ms Tay Siew Luan Helen Assistant Secretary Mr Tey Siang Lim Gerald Treasurer Mr Wong Cheow Heng Assistant Treasurer Dr Lee Ngak Siang PBM Member Dr Lee Kheng Hock Member Mr Tsu Chin Sun Gary Member Ms Chiang Ah Choo PBM Member Mr Ong Ah Hai Member The Management Staff Mr Tham Kine Thong Member Mr Kamalamohan s/o Kuppusamy Ramiah Member Mr Leow Peng Kui JP BBM PBM Manager Mr Sit Poh Huat Jimmy Assistant Manager Ms Tan Hsiao Ling Ivy Executive Officer Ms Sarah Donna Executive Officer Ms Carine Yew Executive Officer Mr Ronnie Low Executive Officer Mdm Halipah Bte Surnan Junior Executive Officer Ms Peggy Chan Junior Executive Officer 5 P a g e

Partner and Corporate Sponsors Partner Thye Hua Kwan Moral Society Corporate Sponsors ACI Singapore - The Financial Market Association Shell Petroleum Pte Ltd Cheng Hong Siang Tng Shimano (Singapore) Pte Ltd Makino Asia Pte Ltd South West Community Development Council NTUC FairPrice Foundation Limited Fullerton Healthcare Group 6 P a g e

Distinguished Patrons & Patrons Distinguished Patrons Makino Asia Pte Ltd Mr Low Ming Wah Dezign Format Pte Ltd Neo Group Limited Vibrant Group Limited Fine Sheetmental Technologies Pte Ltd Freshen Fruit Trading Patrons Cheow Heng Trading Co. Carplus Auto Pte Ltd Mr Ng Hap Huat Ms Seah Huan Ju Dr Lee Kheng Hock JS Creates Pte Ltd JTC Corporation Ling Jin Tang LSL Engineering Pte Ltd Mr Tommi Oh SBS Transit Ltd Mr Cheng Beng Kwang Mr Lew Kit Foo Jimmy PBM Mr Neo Ciam Beng Shang Fa Gong Tan Gong Mr Quek Teng Guan Ronald Mr Simon Tay Soon Seng Mr Tan Choon Tian Syntes Pte Ltd Shuqun Secondary School Mr Yap Thian Ling BBM PBM Air System Technology (S) Pte Ltd Eng Soon Chair & Table Hire Service Formly Engineering Metal Works Pte Ltd Matsushita Greatwall Corporation Pte Ltd Singapore Che Wein Khor Moral Uplifting Society Jia Yi Air - Conditioning Pte Ltd Thye Hua Kwan Moral Society Jia Yi Air - Conditioning Pte Ltd Esun International Pte Ltd GWTECH Engineering Pte Ltd Hock Seng Heng Transport &Trading Pte Ltd Bukit Timah Copy Service 19-ANC Enterprise Pte Ltd D-Team Engineering Pte Ltd DTZ Township Pte Ltd Eng Peng Engineering Pte Ltd Lee Foundation Singapore Guan Lian Tang Temple SH Cogent Logistics Pte Ltd Tong Whye Temple Interpower Engineering Pte Ltd Mr Tey Siang Lim Gerald 303 Jurong Food House Pte Ltd Mr Tsu Chin Sun Gary Mr William S.K. Leong The Shaw Foundation Pte Ltd Mrs Rhama Sankaran Ms Chiang Ah Choo PBM R Glazen Singapore Pte Ltd Rosenberg East Asia Pte Ltd Seng Choon Engineering Pte Ltd Mr Tan Lip Kwang Kelvin BBM PBM Singapore Pools (Private) Limited MMC Hardmetal (Thailand) Co Ltd G & G (Jurong) Food Holdings Pte Ltd Heng Huat Lee Restaurant cum Management We apologise if we may have left out any person and will like to express our appreciation to all who have made donations to Loving Heart. 7 P a g e

Our Volunteers Alison Law Kang Meow Kee Ho Weitai Ng Soon Ching Bai Yu Xin Che Ah Kau Hooi Wei Loon Ng Yun Zhong Chloe Theresia Ng Wang Yu Mei Kenneth Chee Wei Quan Pau Kehan Daniel Boey Tan Guk Mui Khoo Wu Shaun Perdana Putra @ Pan Ping Rui Foon Si Han Chng Cheok Meng Koh Wei Ru Natalie Soh Kai Jie Gina Peh Chan Kiew Kuo JiXiang Tan Hui Min Grace Gong Jie Hui Lee Han Teck Lee Kai Ling Tan Shixuan Isabelle Gu Shi Yu Wong Jing Yong, Hewlens Lim Mei Yu Tan Shu Ning Hannah Lim Yvonne Ng Ying Fng Low Mui Hong Tan Wee Hoe Ho Keng Ee Glenise Samantha Yip Lijing Ng Emily Yoke Kai Wen Meng Lu Liu Zhi Hua Manorama Singh D/O R N Ng Yan Lin, Ariana Singh Wong Siew Yam Justin Gan Zhi Wei Melvin Tan Kay Yong Anne Nur Nazurah Binte Mohamed Ishak Wong Suet Mei Wang Ying Mai Yuquan Marcus Tan Tai Lu Chua Shun Jie Wong Sze Qi Elvin Prananta Teo Zhi Shan, Jonathan Wang Wei Ce Chan Chew Wye Priyanka Gupta Yong Jia Wei Tang Mun Yee Chin Quek Kee Doris Tan Hong Rui Amaris Lee Shawn Koh Tang Wai Leong Lin Si Hui Koh Liang Lin Boon Shan Ivan Leong Wee Ren Lai Lin Chua Siew Wen Ng Joon Hau, Winson Soe Le Qi Sheryl Wang Sizheng Cheong Wai Kian Jasmin Ang Chua Jia Wei Amanda Chin Nur' Amalina Bte Mohamad Roy Tan Sok Chuan Lian Wen Ting Josephine Chou Qi Ling Felicia Chee Li Min, Carmen Ester Soh Gek Kee Apphia Neo Wen Cheng Elin Yeo Kung Li Qi Andrea Wong Jia Min Carrie Mun Jia Yi Quek Pei Ying Loh Jun Qi Ng Wan Ling Cher Shi Min Tan Mei Hui Amanda Tan Shu Ting Debbie Lee Shan Ying Choo Li Xuan Ng Jia Jia Cheong Wei Qian Lee Jia Le Lau Sock Yan David Tan Yu Li Joanna Awyong Kar Munn Janani D/O Tharrmaraja Ng Shi Tian Cyndi Kok Zhi Yee Muhammad Ammeer Faisal Goh Han Song Tan Kian How Sim Ariel Qurratu' Aini We apologise if we may have left out any person and will like to express our appreciation to all who have contributed in so many ways. 8 P a g e

Volunteers from TCM Mentors after training Volunteers from Free Tuition at a Gathering Volunteers from Project Big Heart Jurongville at Bukit Batok Home for the Aged Before the cleaning starts Home Sweet Home Group Photograph for Project Love An initiative of Jurong Central 9 P a g e

About Us Loving Heart Multi-Service Centre (Jurong) (LHMSCJ) was officially opened on 4 December 2004 by Mr Lim Boon Heng, Former Minister, Prime Minister s Office (2001-2011), former MP for Jurong GRC. Set up as a one stop social service centre, located at Block 316 Jurong East Street 32 #01-279 and undertakes social projects within Jurong GRC and collaborates with relevant organizations to better serve the community. The on-going services and programmes are: Pupil Breakfast Scheme [PBS] Sports.Tuition.And.Mentoring.Programme [S.TA.M.P] S.T.R.I.V.E 3 year S.T.A.M.P programme Free Traditional Chinese Medicine [TCM] Clinic Free Tuition Service for Needy Students Family Life Circle Project Home Sweet Home Case Management In 1 September 2006, with the initiation of the student youth programme, the Loving Heart Youth Centre was open at Blk 312 Jurong East Street 32 #01-319. In 2012, our organisation name was change from Loving Heart Multi-Service Centre (Jurong Central) to Loving Heart Multi- Service Centre (Jurong). Both centres are currently managed by staff strength of 8. LHMSCJ continues to promote residents bonding for the neighborhood. It is our aim to focus our services yet maintaining the one-stop service centre to serve the community in Jurong GRC. LHMSCJ Management Committee consists of 15 members and the present term of office is from 1 June 2013 to 31 May 2015. 10 P a g e

Meeting Needs; Impacting Lives Our Health Care Services School Based Programmes Sterling support to our mission Community Based Programmes Lighting up Hearts! 11 P a g e

Health Care Services Loving Heart Cheng Hong Satellite Free TCM Clinic Partnered with Cheng Hong Welfare Service Society, Loving Heart launched a free Traditional Chinese Medicine (TCM) Clinic on 4 January 2010 to provide free consultation and medication for all patients. The clinic underpinned by the growing demand for TCM was equipped with quality medicines and served by two TCM practitioners, Mr Ngoh and Ms Wong along with a pharmacist, Mr Lee. It was well known among those patients who were seeking remedies and effective acupuncture treatments in TCM. TCM Outstanding Volunteers All donations received during the sessions go to Cheng Hong. Opening Hours: Every Monday and Thursday, except public holidays (from 1.00pm to 4.00pm) Dr Ngoh giving acupunture treatment to patient TCM gathering picture for Volunteers 2014 12 P a g e BE HAPPY. BE YOURSELF. IF OTHERS DON T LIKE IT; THEN LET THEM BE; HAPPINESS IS A CHOICE. LIFE ISN T ABOUT PLEASING EVERYBODY. ~ANONYMOUS~

Health Care Services Project Big Heart This was a combine effort between Jurong Central, Fullerton Healthcare and Loving Heart Multi-Service Centre (Jurong). This project was initiated to assist needy individuals, holding either CHAS or Pioneer Generation (PG) cards. Individuals who were diagnosed with chronic diseases would be given free consultation and medicine every 3 months. A small fee was imposed to those who were not under the CHAS and PG schemes. The flat fee was inclusive of consultation and medication 17000 information packs were distributed to all the residents of Jurong Central to notify them about this outreach programme. A total of 199 residents came forward for the registration. There would be a total of 4 sessions during the year of 2015. 4 January 2015 5 April 2015 5 July 2015 4 October 2015 Group Photograph: Staff from all 3 organisations Fullerton Healthcare Jurong Central Loving Heart Multi-Service Centre (Jurong) 13 P a g e IS NOT HOW MUCH WE CAN GIVE BUT HOW MUCH LOVE WE PUT INTO GIVING. ~MOTHER TERESA~

Health Care Services Registration Registration was held at the Covered Activity Plaza. Consultation Rooms were made available at: Blk 316, Loving Heart MSC (Jurong), #01-279 Blk 312, Loving Heart Activity Centre, 01-319 Patients getting their medication Session 1 and 2 199 and 170 patients received treatment and complimentary medication from Project Big Heart from the first 2 sessions respectively. Most of the patients received up to 3 months worth of medicine sponsored by Fullerton Healthcare. These medication provided to the CHAS/PG cards members had decreased a substantial amount of medical fees for many of the lower income residents. Signing of the Memorandum of Understanding (MOU) Before the launch of the project, a MOU was signed between Loving Heart and Fullerton Healthcare. Mr Ang Wei Neng, MP for Jurong GRC, played an instrumental role in linking up all 3 organisations to make this event a success. Signing of the Memorandum of Understanding 14 P a g e TO DO MORE FOR THE WORLD THAN THE WORLD DOES FOR YOU THAT IS SUCCESS. ~HENRY FORD~

Pupil Breakfast Scheme School Based Programmes Sterling support to our mission Loving Heart Multi-Service Centre (Jurong) started Pupil Breakfast Scheme (PBS) in 2006, to provide free breakfast for Primary and Secondary School students within Jurong GRC. The current number of schools was 22 schools, with 745 student beneficiaries enrolled in the programme. The total amount disbursed to the schools for PBS 2015 was $197,000. PBS complements the assistance provided by the Ministry of Education, Financial Assistance Scheme (MOE-FAS) and the Straits Times Pocket Money. Started in 2006 with only 6 schools, the programme had since expanded to cover all Primary and Secondary Schools in Jurong GRC and Yuhua SMC, including 2 Special Needs Schools. NTUC FairPrice Foundation Limited donated $100,000 in support for PBS, while South West Community Development Council (SWCDC) supported with a 1:1 matching grant. Pupil Breakfast Scheme 396 500 595 Number of student beneficiaries 750 740 700 570 670 745 2007 2008 2009 2010 2011 2012 2013 2014 2015 15 P a g e I LOVE WHEN PEOPLE REMEMBERS THE SMALL THINGS YOU THOUGHT THEY D FORGET, THAT MAKES THEM EVEN MORE SPECIAL

School Based Programmes Sterling support to our mission NTUC Donation for PBS Hong Kah Secondary School Canteen Schools currently under the Pupil Breakfast Scheme: Primary Schools: Bukit View Primary School Fuhua Primary School Jurong Primary School Keming Primary School Lakeside Primary School Princess Elizabeth Primary School Rulang Primary School Shuqun Primary School Yuhua Primary School Secondary Schools: Bukit Batok Secondary School Bukit View Secondary School Fuhua Secondary School Hong Kah Secondary School Hua Yi Secondary School Jurongville Secondary School Shuqun Secondary School Yuan Ching Secondary School Yuhua Secondary School Yusof Ishak Secondary School Jurong Secondary School Special Needs Schools: Eden School Grace Orchard School 16 P a g e YOUR LIFE IS YOUR MESSAGE TO THE WORLD. MAKE SURE IT S INSPIRING. ~ANONYMOUS~

Free Tuition School Based Programmes Sterling support to our mission Loving Heart Multi-Service Centre (Jurong) Free Tuition was established in 2005. This programme was established to aid the less-privileged children who reside within Jurong GRC, with their studies. Children from Primary 1 to Secondary 2 gather at Loving Heart Activity Centre at Blk 312 Jurong East Street 32 every Saturday for tuition. The tutors are volunteers, ranging from students, working adults and retirees who take time off every Saturday morning to tutor the students. Heritage Tour During school holidays, a series of enrichment classes are organised for the students. Schools and corporations engage activities from time to time. Many of the activities are sponsored by the corporations. On 29 November 2014, Loving Heart brought the students for a heritage tour to the fire station as well as the Stamp museum. At the fire station, they understand and visualize the daily routine of the fire man. Group Photograph at the Stamp Museum Farewell Gathering Party 17 P a g e WHEN YOU PUT FAITH, LOVE AND HOPE TOGETHER, YOU CAN RAISE POSITIVE KIDS IN A NEGATIVE WORLD ~ ZIG ZIGLAR~

S.T.A.M.P & S.T.R.I.V.E School Based Programmes Sterling support to our mission Loving Heart s Sports, Tuition and Mentoring Programme (S.T.A.M.P) has been serving children and youth since 13 February 2006. S.T.A.M.P was established to reach out to needy students identified in their respective Primary and Secondary school environments. It aims to foster healthy and positive holistic development in the areas of physical and socio-emotional well-being from exposure to sports, tuition and group mentoring activities. S.T.R.I.V.E was eventually initiated in March 2011 to serve as a 3-year continued enhancement to S.T.A.M.P. It embodies the following objectives: The extended period promotes sustainable support and growth to students. It has also enabled Loving Heart to monitor the progress of the student on effectiveness of the programme on a long-term basis. Both S.T.A.M.P & S.T.R.I.V.E comprise of a 3-component package of sports, tuition and group mentoring sessions. These sessions are held weekly within school premises throughout the year, which amounts to about 20 sessions for each component. Skills to study smart Time Teach, Inspire, Mentor, Enhance Reaching to the community Inspiring students Vibrant teaching Energetic trainers Sports Tuition And Mentoring Programme 300 250 240 S.T.A.M.P & S.T.R.I.V.E BENEFICIARIES 200 150 179 152 163 No. of schools 100 No. of students served 50 0 10 10 8 8 2012 2013 2014 2015 18 P a g e YOUR LIFE IS YOUR MESSAGE TO THE WORLD. MAKE SURE IT S INSPIRING. ~ANONYMOUS~

Sports School Based Programmes Sterling support to our mission Sports sessions are conducted by trained professionals within their field of expertise. The sessions expose students to new skills or interests through healthy and engaging activities. We currently offer cycling, photography, soccer and in-line skating in the various schools we serve. This has been made possible with services provided by Shimano (Singapore), Kaveman, Kid s Soccer and Jeremy Wong In-Line. In-Line Skating Train the trainers @ Shimano Tuition Tuition sessions for S.T.A.M.P consist of weekly math tuition conducted by professional and experienced tutors who provide additional academic support to students and reinforce learning that has been taught in school. S.T.R.I.V.E tuition incorporates an Enhanced Learning Programme formulated by Boys Town which promotes skill-based learning to help students study more effectively. S.T.A.M.P Tuition 19 P a g e I CAN ACCEPT FAILURE, EVERYONE FAIL AT SOMETHING. BUT I CANNOT ACCEPT NOT TRYING. ~MICHAEL JORDON~

School Based Programmes Sterling support to our mission Mentoring Group mentoring sessions aim to impart positive morals and values through fun games and activities. It promotes healthy socio-emotional development for students. Volunteer mentors undergo a training course certified by the Workforce Development Authority (WDA) which is conducted by professionals from Boys Town. Mentor training equips volunteers with the necessary skills and understanding in working with youths in order to conduct sessions effectively. Loving Heart served a total of eight schools. Rulang Primary, Yuhua Primary, Fuhua Secondary and Hong Kah Secondary are under S.T.A.M.P while Shuqun Primary, Shuqun Secondary, Jurong Secondary and Jurongville Secondary are under S.T.R.I.V.E. Mentors training Mentors with their complete project Group Photograph of Class 2014 Mentors 20 P a g e WHEN ONE DOOR CLOSES, ANOTHER OPENS; BUT WE OFTEN LOOK SO LONG AND SO REREGRETFULLY UPON THE CLOSE DOOR THAT WE DO NOT SEE THE ONE WHICH HAS OPENED FOR US

School Based Programmes Sterling support to our mission S.T.A.M.P & S.T.R.I.V.E Achievement Award In 2012, Loving Heart introduced an annual S.T.A.M.P/S.T.R.I.V.E Achievement Award to students enrolled in the programme as a platform to reward and recognise the efforts of deserving students. It aims to encourage our S.T.A.M.P./S.T.R.I.V.E students to improve and remain motivated.the teacher-in-charge of each school nominates a maximum of 3 students who went through a year of the programme. Awardees are selected based on their academic results and behavioural conduct. Cash prizes, vouchers and a Certificate of Achievement award winners. Photography Competition Photography Competition Yuhua Category - Low Wei Yen ( Lucky Bloom) Open Category - Nur Atira Balqis YPS ( Orange bloom ) Photography Competition Loving Heart Category - Qistina Ashley Bte Mohd Tahir YPS ( Yipeeee) Our Photography Competition is an initiative created for students who undertake photography as part of their sports component in the S.T.A.M.P/ S.T.R.I.V.E Programme. The competition allows students the opportunity to showcase the skills that have been taught during their photography sessions. It serves as a platform for them to develop their potential and creativity in the area of photography. Students may submit photographs in relation to the categories given. Thereafter, winning and merit entries from each category would be selected based on technical and creative aspects of the photograph. Awardees receive cash prizes and a Certificate of Achievement. Tentative Plans Loving Heart is looking at expanding its S.T.A.M.P Programme to cater to the Jurong community. The Community S.T.A.M.P initiative was proposed during our recent Task Force Committee meeting, which was set up to review our existing programmes and determine the future direction of Loving Heart. Community S.T.A.M.P will serve children and youth who have not enrolled in S.T.A.M.P with our partnering schools. 21 P a g e I HAVE NO SPECIAL TALENT, I AM ONLY PASSIONATELY CURIOUS ~ALBERT EINSTEN ~

Case Management Community Based Programmes Lighting up Hearts! Food Gifts Loving Heart provides assistance to needy residents residing within Jurong GRC. Our assistance encompasses a broad range of services catered to help our clients cope with unfortunate circumstances or difficult situations. Assistance include the provision of food gifts, enrolment in our free tuition programme, house cleaning services or referrals to other welfare organisations. We work closely with organisations such as the Social Service Offices, Lakeside Family Services, Southwest CDC and ComCare to assist our clients with financial assistance, counselling or any relevant therapy that will improve their well-being. On average, we manage about 7 to 8 new cases every month. These cases may be referred by external organisations mentioned above as well as Jurong Polyclinic and Jurong Central Meetthe People sessions. We also cater to walk-in clients seeking assistance. Loving Heart supplies about 40 food gift packs to regular clients every month. Our food gift assistance has been increasing over the years and the projected number of food gifts for 2015 could very well exceed the average of 480. Loving Heart receives regular donations of food items from various organisations such as NTUC, Bo Tien Welfare Services Society etc. Individuals and other welfare and community organisations also bestow their love and food gifts to Loving Heart. The Staff Union of NTUC-ARU donated about 70 packs worth of food items to Loving Heart on 19 March 2015 as part of their community service efforts. The food items delivered consist of various staple foods such as rice, oil, instant drinks, instant noodles, canned food, biscuits etc. The ration packs donated by NTUC for our food gift programme Mr Leow receiving donation from NTUC on behalf of Loving Heart 22 P a g e WE MAKE A LIVING BY WHAT WE GET, BUT WE MAKE A LIVE BY WHAT WE GIVE. ~WINSTON CHURCHILL~

Adopt-A-Home Community Based Programmes Lighting up Hearts! Lunch Outing for the Elderly at Jurongville Secondary School 21 October 2014 Student Performance; Singing and Dancing Jurongville Secondary School students made difference from their hearts in every possible way, when the 25 elderly residents from Bukit Batok Home for the Aged were invited to their school. Programmes were lined up. The residents clapped and sang along with the students who presented songs and dances. The highlight of their performance was the Piano concert. Residents revealed heartfelt contentment and rejoiced throughout. Students then ushered the residents to the canteen for lunch and had a lively conversation with them. Students serving the elderly their lunch Group Photograph of Jurongville students and elderly 23 P a g e THE GIVING OF LOVE IS AN EDUCATION IN ITSELF ~ELEANOR ROOSEVELT~

Enhancing Relationships; Strengthening ties Annual Commemorations and Appreciations Community Events Connect, Coordinate and Engage! Fund Raising Events To give a brighter tomorrow! Programmes with our Partner Schools Sharpening the vision Visit to share the vision! 24 P a g e

Annual Commemoration and Appreciation Civic Appreciation Dinner 27 June 2014 Every year, to appreciate and thanked the contribution and effort by the Civic Groups, Loving Heart will organised and host the Annual Civic Appreciation Dinner. All the Civic Groups Organiser had been invited to express our heartfelt appreciation for support towards Loving Heart. This year, the dinner was organised at Jurong Country Club, Fu Lin Men Restaurant. The event was graced by our Guest-of-Honour Mr Desmond Lee Ti-Seng; Minster of State for National Development and Mr Ang Wei Neng; Members of Parliament for Jurong GRC. 84 guest turnout on the day. The advisers had a great time having communication with the Organisers from the various Civic Groups. Toasting during the event Mr Ang giving a speech for our Dinner Mr Goh giving a thank you speech 25 P a g e NO ACT OF KINDNESS, NO MATTER HOW SMALL, IS EVER WASTED. ~AESOP~

Annual Commemoration and Appreciation Principals & Volunteers Appreciation Dinner 12 November 2014 Principals & Volunteers Appreciation Slide It had been Loving Heart traditional to organise and host Principals Appreciation Dinner and Volunteers Appreciate Party on an annual basis. It was to appreciate the efforts and commitment given by the principals of various schools and the unwavering support and contribution given by the volunteers respectively to all our programmes and activities. We had invited our Advisers, Mr Desmond Lee Ti- Seng; Minster of State for National Development, MP for Jurong GRC and Mr Ang Wei Neng; MP Jurong for GRC to grace the event. Group Dialogue session A chit-chat session was held between the Advisers and various Schools Principals and Volunteers for more feedbacks so that Loving Heart could make improvement for the activities organised. These feedbacks had aided in activities/events during the planning process. Group Dialogue session Best Volunteer Awards Certificates were presented to all the Schools as well as the Volunteers during the event. Additional Awards has been awarded to the individuals that have gone the extra mile, as a form of recognition. Nevertheless, all volunteers had put in huge amount of effort and time to help Loving Heart in any event that was tasked upon them. Best Volunteer Awards 26 P a g e NOTHING GREAT WAS EVER ACHIEVED WITHOUT ENTHUSIASM. ~EMERSON~

Annual Commemoration and Appreciation School Partnership Programme 24 May 2014 School Partnership Programme (SPP) was an event to mark and commemorate another new year of partnership, between Loving Heart and the schools. SPP was held at Shuqun Secondary School. Schools participating in our Pupil Breakfast Scheme (PBS) and Sports, Tuition and Mentoring Programme (S.T.A.M.P) attended the event. Awaiting for the opening ceremony Guest-of-Honour, Mr Desmond Lee, officiated the Opening of the S.T.R.I.V.E corner in Shuqun Secondary School. S.T.R.I.V.E corner is equipped with facilities and equipment that serves as a get together platform for S.T.R.I.V.E students. Certificates of Appreciation were presented to the schools principal to thank them for their participation and continual support. Pledge for the opening of S.T.R.I.V.E corner 27 P a g e WHEN YOU LEARN, TEACH. WHEN YOU GET, GIVE. ~MAYA ANGELOU~

Connect, Coordinate and Engage! Makino outing for Elderly - Visit to Sentosa Sea Aquarium 11 October 2014 Makino organised an outing for 29 residents from Blue Cross Thong Kheng Home with Loving Heart as the coordinator, accompanied by 9 caregivers and 42 Makino staff and volunteers. A sweater and a pair of socks were given to each of the resident during the outing at the Aquarium. For many of them, it was a new and memorable experience visiting the largest Aquarium in the world. After the visit, the beneficiaries were treated with a sumptuous vegetarian lunch at Grace Court Cuisine Pte. Ltd. Group Photograph: Makino Staff and Beneficiaries Hearty Meal for the Elderly at Farmart 22 June 2014 Every year, Yin Sheng Dian would bring the elderly from various Volunteer Welfare Organisations (VWOs) and homes including Loving Heart. Sungei Tengah Road (Farmart) for a grand lunch and a friendly gathering. Yin Sheng Dian continued to put smiles on the faces of elderly who were brought by Loving Heart for lunch this year too. Group Photograph of staff and the beneficiaries at Farmart 28 P a g e A KIND GESTURE CAN REACH A WOUND THAT ONLY COMPASSION CAN HEAL. ~STEVE MARABOLI~

Connect, Coordinate and Engage! Warming up before cycling Cycling for Health, Happiness and Harmony by Shimano 25 October 2014 Shimano, who is our partner in the S.T.A.M.P/S.T.R.I.V.E cycling programme, teaches students on bicycle maintenance and cycling etiquette. Shimano organised a mass cycling event for Jurong Secondary and Shuqun Secondary School at Punggol Point Park. The students, staff from Loving Heart, instructors and trainers from Shimano participated in this exciting event. Group Photograph of Jurong and Shuqun Secondary school, Shimano and Loving Heart Staff 29 P a g e VALUES ARE LIKE FINGERPRINTS. NOBODY S ARE THE SAME, BUT YOU LEAVE THEM ALL OVER EVERYTHING YOU DO ~ELVIS PRESLEY~

Community Events Mr Tharman visiting LHMSCJ booth Loving Heart Staff tending the booth Happy Minds Happy Lives Jurong Spring Carnival 2 November 2014 Jurong Spring CC organised a Carnival to reach out to the public on mental illness. Loving Heart set up a booth to publicize our services and programmes provided for the residents of Jurong GRC. The Guest-of-Honour was DPM Tharman Shanmugaratnam, Minister for Finance and MP for Jurong GRC. A Gift of Love @ Mid-Autumn 6 September 2014 Loving Heart student beneficiaries from Jurongville Secondary School were invited to a Mid- Autumn Festival. The Organisers sponsored and issued one hundred pieces of uniform vouchers, valued at $50 each to the students. Guest-of-Honour, Mr Ang Wei Neng, MP for Jurong GRC, presented the vouchers. Students holding on to their vouchers with a smile 30 P a g e SUCCESS IS THE SUM OF SMALL EFFORTS, REPEATED DAY IN AND DAY OUT. ~R COLLIER~~

Project Love 31 January 2015-7 February 2015 Loving Heart participated in Project Love, an annual Jurong Central project, since its inception in 2011. Community Events Organisations are rallied to collect, pack and deliver the food hampers to deserving households. This year, the dates for collection and packing of the hampers were held on 31 January 2015, and the dissemination of the hampers was on 7 February 2015. Resident receiving the food hamper with a smile Food Hampers collected and packed ready for delivery 31 P a g e IT ISN T WHAT WE SAY OR THINK THAT DEFINES US, BUT WHAT WE DO ~JANE AUSTEN~

Fund Raising Events To give a brighter tomorrow! Loving Heart Gala Charity Dinner 2015 14 March 2015 Loving Heart s Annual Fundraising Event was held at Jurong SAFRA Joy Garden Ballroom with Mr Tharman Shanmugaratnam, Deputy Prime Minister, and Minister for Finance and Special Adviser to Loving Heart MSC (Jurong) as Guest-of-Honour for the night. Loving Heart Founding Adviser Mr Lim Boon Heng, Former Minister, Prime Minister Office, Advisers of Loving Heart and MPs for Jurong GRC, Mr Lee Ti-Seng Desmond, Minister of State for National Development and Mr Ang Wei Neng attended the event. Group Toasting The Special Guest for this event was Mr David Ong, MP for Jurong GRC. The fundraising event was chaired by Mr Goh Cheng Tee Freddy, PBM. Some 300 guests attended the dinner which included Loving Heart s Partners, Patrons, donors and members of the community. The event successfully raised a net amount of $369,514. Dance performance during the event 32 P a g e CORPORATE CULTURE IS THE ONLY SUSTAINABLE COMPETITIVE ADVANTAGE THAT IS WITHIN THE CONTROL OF THE ENTREPRENEUR.

Pledge Card 2015 Fund Raising Events To give a brighter tomorrow! A total of 10566 cards were given out. The event has successfully raised $17, 3271.30. Half of the funds raised were channeled back to the school that has participated. Sixteen schools participated in our 2015 annual Pledge Card Fund Raising project. Pledge cards were distributed to students of different educational levels. NPS International School was gracious to donate all the money collected amounting to $22,905 to Loving Heart. Schools that participated in pledge card 2015: 200,000.00 Design of the pledge card for 2015 Fuhua Primary School Bukit View Primary School Jurong Primary School Lakeside Primary School Jurongville Secondary School Shuqun Primary School Hong Kah Secondary School Bukit View Secondary School Amount Donated ($) Yuhua Primary School Jurong Secondary School Rulang Primary School Shuqun Secondary School Yuhua Secondary School Yusof Ishak Secondary School NPS International School 180,000.00 160,000.00 140,000.00 120,000.00 100,000.00 80,000.00 60,000.00 40,000.00 20,000.00 0.00 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 33 P a g e GIVE, BUT GIVE UNTIL IT HURTS ~MOTHER THERESA~

Programmes with our Partner Schools Sharpening the vision Project Happy Day 2015 11 April 2015 As part of the free tuition ad-hoc activities, Loving Heart takes the students to enriching and educational events organised specially for them. Project Happy Day was initiated by students of Anglo-Chinese School Independent. ACS (I) plans educational activities, arts and crafts lessons, games and dance programmes. Our students had a fun-filled day at ACS (I). Banner done by ACS (I) students to welcome Loving Heart students Group photograph of all the students and Staff from Loving Heart free tuition group and student from ACS (I) Students from ACS(I) and Loving Heart doing artwork together Students from Loving Heart making customized gift bag 34 P a g e IF THERE BE ANY TRUER MEASURE BY WHAT HE DOES, IT MUST BE BY WHAT HE GIVES ~ROBERT SOUTH~

Programmes with our Partner Schools Sharpening the vision Singapore Polytechnic Eye check-ups for elderly Jurong Central Group Elderly learning simple exercise Loving Heart with Jurong Central Active Ageing Committee, Zone D and Jurong Spring Active Ageing Committee brought 78 elderly residents for eye check-ups on 3 separate sessions, conducted on Thursdays, 24 July, 31 July and 14 August 2014. The eye check-ups were conducted by final year students from Optometry course in Singapore Polytechnic. In addition, students from Nutrition, Health & Wellness Faculty conducted light stretching exercises and dietary talks. Free prescription spectacles were given for those who required them. Singapore Polytechnic student doing the eye check for the elderly 35 P a g e

Visit to share the vision! Hong Kong Delegates Visit (Yuen Long Town Hall) 29 September 2014 Loving Heart shared their programmes with the 34 members of Yuen Long Town Hall from Hong Kong which was then followed by a dialogue session and site tour of our Multiservice Centre. The visit reflected Hong Kong's interest and support for global social welfare groups. Loving Heart Staff & Delegates from Hong Kong Jurong Secondary School teachers visit 27 June 2014 Jurong Secondary School s staff visited Loving Heart to have a better understanding of our services as a part of their Learning Journey, a series of their 5 visits to various organisations in Singapore. A short presentation by Loving Heart was followed by a vibrant dialogue session. Group Photograph of Jurong Secondary School and Loving Heart staff 36 P a g e WHEN YOU LEARN, TEACH. WHEN YOU GET, GIVE. ~MAYA ANGELOU~

Legal Status, Membership and Affiliation Registered with the Registrar of Societies (ROS-0163/2004 WEL) w.e.f. 07 July 2004 Member of National Council of Social Services (NCSS) ref NM/0424/100620051527 Granted NCSS Charitable status. CF/0424/18092006104729 IPC Registration No: 001833 / IPC 000036 renewal date on 1 May 2015 and valid till 31 October 2017 Loving Heart Multi-Service Centre (Jurong) Block 316 Jurong East Street 32 #01-279 Singapore 600316 Telephone : 65-6567 4166 Fax: 65-6569 7957 Email: www.lovingheartj.org lhmscj@singnet.com.sg Contact Persons: Mr Goh Cheng Tee, Freddy PBM Chairman ctgoh@gwtech.com.sg Mr Leow Peng Kui JP PBM BBM Manager leowpk@lovingheartj.org 1) There are no employees with emoluments above $110,000 p.a. The income of the top three executives of the centre lies in the band of $30,000 to $60,000 p.a. 2) The Centre s policy is for all staff and Management Committee members to make an annual declaration of potential conflicts of interest 3) Loving Heart s Reserve Policy is to have a maximum of three years operating expenses in reserve. Any amount in excess of this is to be used in new programmes and services 37 P a g e

D o a l l t h e g o o d y o u c a n. B y a l l t h e m e a n s y o u c a n. I n a l l t h e w a y s y o u c a n. A t a l l t h e t i m e s y o u c a n. T o a l l t h e p e o p l e y o u c a n. ~ John Wesley~ 38 P a g e