ABORIGINAL AND/OR TORRES STRAIT ISLANDER HEALTH WORKER Ongoing, full time Moreton ATSICHS, which is operated by IUIH, has a number of clinics across the Moreton region including Morayfield, Strathpine, Deception Bay and Caboolture which provide comprehensive primary health care services to an expanding Aboriginal and Torres Strait Islander population. The clinics provide general health screening and provides for a comprehensive range of chronic disease management activities supported by a multidisciplinary team. As part of the multidisciplinary team, is a range of Allied Health professionals providing support to clients in accordance with GP management plans and their needs and requirements. Located at MATSICHS Strathpine, the role is a member of a multidisciplinary team, and will be responsible for delivering a high standard of client services and activities in line with the requirements of health assessments (initial and follow-ups) in alignment to the IUIH Model of Care and MBS requirements. Key Duties Provide health screening for clients and families including but not limited to: routine clinic observations; comprehensive health screening as the first stage of an annual Preventive Health Check (item 715) and scheduled screening prompted by the MMEx to do list, within scope of practice Receive and act on 81300/10950 EPC Referrals to provide specified follow-up services for clients and families who have completed comprehensive preventive health assessments (Item 715) and / or GPM Ps / TCAs Work collaboratively and holistically within a multidisciplinary team environment to engage clients and families in the management of their wellbeing from a social, cultural, physical, and emotional perspective Provide education for clients and families on the roles of various providers involved in their care, reasons for referral and importance of follow up care Key Requirements Minimum Cert III in Aboriginal and Torres Strait Islander Primary Health Care, and/or Certificate IV in Aboriginal and Torres Strait Islander Primary Health Care (Practice), or willingness to work towards completion of qualifications Demonstrated ability to communicate, engage effectively and work together, with Aboriginal and Torres Strait Islander peoples and interpersonal skills that demonstrate your focus on client outcomes Demonstrated clinical experience with the ability to provide follow-up care services for clients and families who are identified as being at risk and/or have a chronic condition Enquiries and Expressions of Interest (resume and brief covering letter addressing the key requirements above) can be directed to Layla Scott, Practice Manager by email at layla.scott@iuih.org.au Your application (Resume and brief covering letter addressing the key requirements above) must be submitted via Seek.com.au APPLICATIONS CLOSE MONDAY 16 OCTOBER 2017
Position Title Aboriginal and/or Torres Strait Islander Health Worker Location Reports to Direct Reports Date of Approval Moreton ATSICHS clinic (may be required to work across Caboolture, Strathpine, Morayfield and/or Deception Bay from time to time, as required) Practice Manager Nil October 2017 Our organisation The Institute for Urban Indigenous Health Ltd oversees a coordinated/integrated approach to the planning, development and delivery of primary health care services to Aboriginal and Torres Strait Islander populations within the South East Qld Region. The IUIH is a lead agency working in partnership with key stakeholders to support the effective implementation of the Council of Australian Governments Closing the Gap initiatives. IUIH established MATSICHS in 2011 as a strategic response to the significant growth and geographic dispersion of the Aboriginal and Torres Strait Islander peoples in the Moreton Bay area. We respect and empower the individual, the family and the community, to foster linkages with our Clinics; Home Care Support and Family Wellbeing Services. Each of the four (4) MATSICHS clinics are located in areas which are close to, or easily accessible to, Aboriginal and Torres Strait Islander people. The role of each Clinic is to provide comprehensive, holistic health care and a one stop shop for primary health care, to our clients. We identify that Closing the Gap is a major aim of the work that we do, and ensure that referral pathways from primary health care to allied and specialist health practitioners provides the necessary health care to the health and wellbeing of the community. Our mission and vision Our Vision Healthy, strong and vibrant Aboriginal and Torres Strait Islander children, families and communities. Our Mission Family health and wellbeing through integrated health and social support services
Our Values Working together - strengthening and supporting each other to achieve our goals Focus on families - the wellbeing of Indigenous families of SEQ are at the centre of all our efforts. Strategic focus in every activity and relationship Integrity, conviction and quality in performance of every task and in every process A commitment to excellence in all that we do Building capacity of our staff and member services Accountability to stakeholders and communities for meeting commitments Our Model of Care Your Role Within the IUIH Model of Care, we value: Community Recognising that we are here because of those that came before us, and the responsibility of realising the opportunities they created to improve the health and well-being of Aboriginal and Torres Strait Islander peoples of SEQ. Cultural Respect We recognise the cultural diversity, rights, views and values and expectations of Aboriginal and Torres Strait Islander peoples, and commit to ensuring they are respected in the delivery of health services in SEQ. A holistic approach Improvements in Aboriginal and Torres Strait Islander health require attention to physical, cultural, emotional and social wellbeing of individuals and the community as a whole. Excellence We strive to attain the highest standards of service delivery and clinical practice, and contribute to measurable improvements in the health and well-being of Aboriginal and Torres Strait Islander Stewardship Cultivating the resources entrusted to us to realise improvements in health and well-being of Aboriginal and Torres Strait Islander peoples of SEQ. Collaboration Collaboration with and among Community Controlled Health Services and partners is fundamental to realising our vision in SEQ. As a MATSICHS team member, your responsibilities in the role of Aboriginal and/or Torres Strait Islander Health Worker, will include: Provision of screening, assessment and follow up services Provide health screening for clients and families including but not limited to: routine clinic observations; comprehensive health screening as the first stage of an annual Preventive Health Check (item 715) and scheduled screening prompted by the MMEx to do list, within scope of practice Receive and act on 81300/10950 EPC Referrals to provide specified followup services for clients and families who have completed comprehensive preventive health assessments (Item 715) and / or GPM Ps / TCAs Provide hearing screening on referral for children aged 5 years and over; for adults on referral, working closely with the GP and visiting audiologist to engage clients whose results require further assessment and/or treatment. In line with the regionally endorsed Smoking Cessation Protocol, provide comprehensive assessment, brief intervention advice, and intensive follow
up and support for clients wanting to quit Provide assessments of lung health on referral, including performance of PEFR and / or spirometry Undertake venesection and point-of-care testing as requested by the GP and in accordance with own competencies and scope of practice Actively maintain knowledge of the application of the MBS relevant to your job role; ensure all EPC follow-up visits are compliant with the referral and that recording and reporting of follow-up services meets the criteria for MBS claiming Where barriers exist for clients and families in attending the clinic, provide services in the home or community in keeping with scope of practice, and in accordance with the IUIH Home Visiting Policy guidelines Education and promotion of health literacy Provide education for clients and families on the roles of various providers involved in their care, reasons for referral and importance of follow up care Support clients and families with information, resources and advice in response to specific requests and / or identified need Working closely with the Community Liaison Officer, identify opportunities for individual, family and community education to build knowledge about wellbeing including healthy life choices, risk factors, chronic conditions, and the breadth and availability of health care and related services Collaborate Work collaboratively and holistically within a multidisciplinary team environment to engage clients and families in the management of their wellbeing from a social, cultural, physical, and emotional perspective Provide support and guidance to non-aboriginal/torres Strait Islander Colleagues on cultural ways/societal factors which might influence or require consideration when working with clients and families Service development and improvement Actively participate in regular clinic meetings, case conferencing continuous quality improvement meetings and activities in the clinic Identify opportunities for contributing to regional service development and quality improvement, through regional Aboriginal and Torres Strait Islander Health Worker forums, Lead Clinician Group meetings, and other forums Drawing on direct input and feedback from clients, families and community, along with information drawn from the electronic Patient Information Management System, contribute to the understanding of family and community needs from a social, cultural, physical and emotional perspective Professional development Actively participate in continuing education opportunities provided within the organisation Actively identify opportunities for contributing to regional service development and quality improvement, through regional Aboriginal and Torres Strait Islander Health Worker forums, Lead Clinician Group meetings,
and other forums Participate in scheduled performance appraisals; undertake further training and skills development identified for optimum ongoing performance in the job role Maintain currency of CPR / First Aid certification Self-Management & Team Contribution Maintain confidentiality in line with Code of Conduct & comply with all Corporate Policies and Procedures Participate in the performance review process, commit to own self development, maintain professional competencies Contribute to process improvement Contribute to effective team performance Assist with induction and other training for other team members, as required Promote and ensure a safe and healthy work environment Work within a legal and ethical framework Develop and Maintain Linkages Foster productive working relationships with other IUIH and MATSICHS staff in the delivery of seamless support services Work to foster productive working relationships with relevant government departments, Queensland Health and other specialist providers Develop and maintain effective relationships with the communities in the target areas Legal Obligation: All relevant health professionals who, in the course of their duties, formulate a reasonable suspicion that a child or young person has been abused or neglected in their home/community environment, have a legislative and a duty of care obligation to immediately report such concerns to the Department of Child Safety Please note that the duties outlined in this position description are not exhaustive, and only an indication of the work of the role. The organisation can direct you to carry out duties which it considers are within your level of skill, competence and training. Your Outcomes You will be measured: Provision of screening, assessment and follow up services Providing a high standard of client services and activities in line with the requirements of health assessments (initial and follow-ups) that meets the requirements of the IUIH Model of Care, MBS requirements and community expectations; Working within your scope of practice; Maximise billing within the guidelines; Demonstrate alignment to the IUH Model of Care; Attention to detail with the organisational skills to multi-task; Consistent and clear/concise clinical notes;
Model of Care Support the client journey and ensure that activities, processes, practices and systems are in alignment to the IUIH Model of Care; Integrated team based approach to the provision of effective health care. Team contribution Support team members to deliver the best care possible to clients; embracing change; Contribute to the team and meeting targets and performance outcomes; Reflective practices and behaviours and contribute to continuous quality improvements; flexibility. Cultural integrity Working within the IUIH Cultural Integrity Investment Framework and embedding the Ways that recognises our way of providing culturally appropriate, professional, comprehensive and integrated, holistic health services to individuals, families and the community. SELECTION CRITERIA Key Requirements A demonstrated ability to communicate, engage effectively and work together, with Aboriginal and Torres Strait Islander peoples and interpersonal skills that demonstrate your focus on client outcomes Commitment to the philosophy and practice of Aboriginal Community Control Sound knowledge health issues which influence the wellbeing of Aboriginal and Torres Strait Islander people and a strong commitment to improving health and wellbeing outcomes Sound knowledge of local Aboriginal and Torres Strait Islander community networks Demonstrated high level communication skills and confidence in interpersonal communication Demonstrated ability to provide follow-up care services for clients and families who are identified as being at risk and/or have a chronic condition Ability to recognise individual learning needs and to adapt messages and approaches accordingly Demonstrated skill working as a member of a multidisciplinary team Self-motivated with capacity to manage own workload with limited supervision Computer skills able to work with electronic client record system Demonstrated ability to meet targets and performance outcomes. QUALIFICATIONS / EXPERIENCE Minimum Cert III in Aboriginal and Torres Strait Islander Primary Health Care, and/or Certificate IV in Aboriginal and Torres Strait Islander Primary Health Care (Practice), or willingness to work towards completion of qualifcations Previous experience working with an electronic Patient Management System Current First Aid Certificate
PRACTICAL REQUIREMENTS Current C Class Drivers Licence and the ability to travel across North Brisbane, as required. Current Blue Card (working with children and young people) or willingness to apply for a Blue Card. Satisfactory Police Check with no Serious/Criminal/Court Record that precludes your from employment DESIRABLE Experience working with MMEX (electronic medical appointment system) Working within an Aboriginal Community Controlled Health Service