Institute for Urban Indigenous Health Ltd ACN 140 019 290 Aboriginal Health Worker (Full Time, ongoing position based at Margate) What do we do? The Institute for Urban Indigenous Health (IUIH) was established to provide a coordinated and integrated approach to the planning, development and delivery of primary health care services to Aboriginal and Torres Strait Islander populations within the South East Qld Region. The IUIH is a lead agency working in partnership with key stakeholders to support the effective implementation of the Council of Australian Governments Closing the Gap initiatives. Join this dynamic organization and drive your career forward Competitive Salary Package arrangements are available This role Reporting to the Practice Manager, this role will work within a clinical team environment with the aim of improving the health status of Aboriginal and Torres Strait Islander people through the provision of comprehensive and culturally valid primary health care services. In doing this, you will: Provide health screening for clients and families including but not limited to: o Routine clinic observations, comprehensive health screening as the first stage of an annual Preventive Health Checks and scheduled screening. Provide education for clients and families on the roles of various providers involved in their care, reasons for referral and importance of follow up care Work collaboratively and holistically within a multidisciplinary team environment to engage clients and families in the management of their wellbeing from a social, cultural, physical, and emotional perspective To be successful in this Aboriginal Health Worker role, you will have: Minimum Cert III in Aboriginal and Torres Strait Islander Primary Health Care, and/or Certificate IV in Aboriginal and Torres Strait Islander Primary Health Care (Practice), or willingness to work towards completion of qualifications Previous experience working with an electronic Patient Management System e.g. MMEX (electronic medical appointment system) Previous experience within an Aboriginal Community Controlled Health Service preferred. This will mean you need to: Communicate, engage effectively and work together with Aboriginal and Torres Strait Islander peoples Interpersonal skills that demonstrate your focus on client outcomes Demonstrated skill working as a member of a multidisciplinary team Self-motivated with capacity to manage own workload with limited supervision In return, you will be rewarded with the opportunity to develop your career within this organisation that truly values its people. Aboriginal and Torres Strait Islander applicants are encouraged to apply. Enquiries regarding the position can be directed to: Martie Eaton, Service Development Manager by email at Martie.Eaton@iuih.org.au Applications (Resume and brief Covering Letter) must be submitted via Seek APPLICATIONS CLOSE 4:00pm Tuesday, 24 April 2018
Position Title Aboriginal Health Worker Location Reports to Department Moreton ATSICHS clinic(s) as designated. (may be required to work across Caboolture, Strathpine, Morayfield and/or Deception Bay from time to time, as required) Practice Manager MATSICHS Clinic Services Direct Reports Nil. Delegation of Authority As per the Finance & HR Delegations and Authorities accessible on Logic QC - Doc 1448_IUIH Delegations of Authority Date of Approval December 2017 Our Organisation Our Mission, Vision and Cultural Integrity The Institute for Urban Indigenous Health Ltd was established by its founding members to provide a coordinated/integrated approach to the planning, development and delivery of comprehensive primary health care services for Aboriginal and Torres Strait Islander populations within the South East Qld Region. IUIH established the Moreton Aboriginal and Torres Strait Islander Community Health Service (MATSICHS) in 2011 as a strategic response to the significant growth and geographic dispersion of the Aboriginal and Torres Strait Islander peoples in the Moreton Bay area. The clinics provide culturally appropriate, comprehensive and holistic primary health care services to clients. In addition, in line with our whole of life philosophy and comprehensive holistic services, clients can access to allied health and health specialists services; family wellbeing services (including counselling and family support) and aged care services (including in home support, respite and transport). Our Vision Healthy, strong and vibrant Aboriginal and Torres Strait Islander children, families and communities. Our Mission Family health and wellbeing through integrated health and social support services Cultural Integrity The IUIH Cultural Integrity Investment Framework and The Ways Statement are a commitment by IUIH towards embedding proper ways in all aspects of our operations. The foundation for why we exit as an organisation, including our reason for being by our commitment to the philosophical values drawn from the Ways Statement. Role Purpose The primary function of this position is to provide high quality services including assessment, examination, treatment and case management, along with contributing to the development of models of holistic health incorporating continuity of care. The Aboriginal Health Workers work within a clinical team environment with the aim of improving the health status of Aboriginal and Torres Strait Islander people through the provision of comprehensive and culturally valid primary health care services.
Role Responsibilities Provision of screening, assessment and follow up services Provide health screening for clients and families including but not limited to: routine clinic observations; comprehensive health screening as the first stage of an annual Preventive Health Check (item 715) and scheduled screening prompted by the MMEx to do list, within scope of practice Receive and act on 81300/10950 EPC Referrals to provide specified follow-up services for clients and families who have completed comprehensive preventive health assessments (Item 715) and / or GPM Ps / TCAs Provide hearing screening on referral for children aged 5 years and over; for adults on referral, working closely with the GP and visiting audiologist to engage clients whose results require further assessment and/or treatment. In line with the regionally endorsed Smoking Cessation Protocol, provide comprehensive assessment, brief intervention advice, and intensive follow up and support for clients wanting to quit Provide assessments of lung health on referral, including performance of PEFR and / or spirometry Undertake venesection and point-of-care testing as requested by the GP and in accordance with own competencies and scope of practice Actively maintain knowledge of the application of the MBS relevant to your job role; ensure all EPC follow-up visits are compliant with the referral and that recording and reporting of follow-up services meets the criteria for MBS claiming Where barriers exist for clients and families in attending the clinic, provide services in the home or community in keeping with scope of practice, and in accordance with the IUIH Home Visiting Policy guidelines Education and promotion of health literacy Provide education for clients and families on the roles of various providers involved in their care, reasons for referral and importance of follow up care Support clients and families with information, resources and advice in response to specific requests and / or identified need Working closely with the Community Liaison Officer, identify opportunities for individual, family and community education to build knowledge about wellbeing including healthy life choices, risk factors, chronic conditions, and the breadth and availability of health care and related services Collaborate Work collaboratively and holistically within a multidisciplinary team environment to engage clients and families in the management of their wellbeing from a social, cultural, physical, and emotional perspective Provide support and guidance to non-aboriginal/torres Strait Islander Colleagues on cultural ways/societal factors which might influence or require consideration when working with clients and families Service development and improvement Actively participate in regular clinic meetings, case conferencing continuous quality improvement meetings and activities in the clinic Identify opportunities for contributing to regional service development and quality improvement, through regional Aboriginal and Torres Strait Islander Health Worker forums, Lead Clinician Group meetings, and other forums Drawing on direct input and feedback from clients, families and community, along with information drawn from the electronic Patient Information Management System, contribute to the understanding of family and community needs from a social, cultural, physical and emotional perspective
Relationship Management Foster productive working relationships with other IUIH staff in the delivery of seamless support services Actively foster productive working relationships with local networks, government departments, other service providers and suppliers to promote IUIH and remain abreast of emerging issues. Encourage cross-functional collaboration to achieve the best outcome for the organisation. Champion IUIH s Ways Statement both internally and externally to the wider community. Information Management Undertake reporting activities together with other relevant documentation within the scope of your role. Maintain the information flow that supports reliable data and documentation in your area of responsibility. Participate in business planning processes and policy and procedure formulation and improvement within your area of responsibility. Excellence Seek to understand your role in the larger organisation system. Comply with and contribute to continuous improvement of all IUIH s policies, procedures and processes. Proactively investigate new perspectives, attitudes and behaviors and take steps to evaluate and improve your own and organisational performance. Deliver a high level of customer service, including the timely provision of agreed services to clients and internal customers. Maintain own competencies and participate in professional development programs Participate in scheduled performance development Check- Ins and review processes Contribute to effective team performance which ensures IUIH continues to deliver the best service to community in line with program specific accreditations and ISO 9001 standards Safety Report any work related personal injuries/illness or incidents, safety hazards, malfunction of any machinery, plant or equipment. Wear/use and maintain/care for personal protective clothing and/or equipment provided and report any defects. Use lifting equipment and assistive devices as required. Participate in rehabilitation process if injured or ill due to work. Demonstrate leadership in IUIH s Work Health Safety goals and objectives remaining complaint with WHS Legislation and IUIH s policies and procedures. Carry out your duties safely in accordance with your ability and competence. Legal Obligation: All relevant health professionals who, in the course of their duties, formulate a reasonable suspicion that a child or young person has been abused or neglected in their home/community environment, have a legislative and a duty of care obligation to immediately report such concerns to the Department of Child Safety
Other duties consistent with the position where required and/or requested by your Manager. IUIH can direct you to carry out duties which it considers are within your level of skill, competence and training at any time. Please note that the duties outlined in this Position Description are not exhaustive and are only an indication of the work of the role. IUIH reserves the right to vary the Position Description. Role Requirements Essential Current Blue Card (working with children and young people) or willingness to apply for a Blue Card, unless AHPRA registered. Any changes to criminal history should be advised to the supervisor as soon as practicable Current First Aid Certificate Current C Class Drivers Licence (Qld) Ability to travel across South East Queensland (SEQ) as required. Qualifications and Experience Minimum Cert III in Aboriginal and Torres Strait Islander Primary Health Care, and/or Certificate IV in Aboriginal and Torres Strait Islander Primary Health Care (Practice), or willingness to work towards completion of qualifications Previous experience working with an electronic Patient Management System e.g. MMEX (electronic medical appointment system) Previous experience within an Aboriginal Community Controlled Health Service preferred. Desirable A demonstrated ability to communicate, engage effectively and work together, with Aboriginal and Torres Strait Islander peoples and interpersonal skills that demonstrate your focus on client outcomes Commitment to the philosophy and practice of Aboriginal Community Control Sound knowledge health issues which influence the wellbeing of Aboriginal and Torres Strait Islander people and a strong commitment to improving health and wellbeing outcomes Sound knowledge of local Aboriginal and Torres Strait Islander community networks Demonstrated high level communication skills and confidence in interpersonal communication Demonstrated ability to provide follow-up care services for clients and families who are identified as being at risk and/or have a chronic condition Ability to recognise individual learning needs and to adapt messages and approaches accordingly Demonstrated skill working as a member of a multidisciplinary team Self-motivated with capacity to manage own workload with limited supervision Computer skills able to work with electronic client record system Demonstrated ability to meet targets and performance outcomes