Education and Training Brochure

Education and Training Brochure 2011-2012

Contents Page Introduction 5 External Education and Training 7 Professional Development 8 Suite at SLaM 9 Disability 10 Explanation of Tier Training 11 Knowledge and Skills Framework (KSF) 12 Training Profiles 13 Tier 1: Mandatory Training Courses Corporate Induction 30 Fire Safety Awareness 31 Fire Warden Training 32 Moving and Handling Awareness* 33 People Handling and Risk Management for MHOA 35 First Aid at Work 36 Basic Life Support * 37 Immediate Life Support * 38 Introduction to Safeguarding Children Level 1 Training* 40 Safeguarding Children Core Day combined levels 1-3 41 Safeguarding Children Core Day for CAMHS Clinicians (Levels 1-3) 42 Safeguarding Adults - elearning 43 Risk Management for Senior Leaders 44 PSTS 5 day Team-Work Course* 45 PSTS 3 day Refresher Course* 46 PSTS 1 day Disengagement Course* 47 PSTS 1/2 Day Awareness* 48 Understanding Personal Safety and Security* 49 Data Protection, Confidentiality and Security (also known as Information Governance) 50 Health and Safety Awareness for all Employees in non management role* 52 Health and Safety Risk Assessment for Assessors* 53 Health and Safety for Managers and Health and Safety Leads* 54 Infection Control elearning* 55 Foundation Food Safety Certificate Level 2 56 Control of Asbestos (Managers and Employees) 57 Clinical Risk Training* 59 Recruitment and Selection 60 Mental Health Act Training 61 Mental Capacity Act elearning 62 Deprivation of Liberty Safeguards 63 *denotes NHSLA requirements for 2011/2012 South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 2

Contents NHSLA additional requirements and Tier 2 Highly Recommended Training Courses: Page Clinical Supervision Skills - Enabling Trust Policy * 65 Overview of Trust Medicines Management Policy* 66 Understanding Medicines commonly used in mental health* 67 Health Record Keeping - epjs * 68 Dual Diagnosis* 69 Practical Guide to Structured Investigation* 70 Team Leaders Tackling Harassment and Bullying* 71 Observation and Engagement with Patients 72 Safeguarding Children Parental and Perinatal 74 Nutrition Risk 75 Food Nutrition and Hydration in Health and Social Care 76 Medication Management for Non Nursing Staff 78 Care Programme Approach - Making CPA More Meaningful 79 KSF Appraiser Training 80 Freedom of Information Act 81 Diversity e-learning Same Difference 82 Diversity Matters 83 Gender Matters and Anti-discriminatory Practice 84 Becketts Dementia Care course 85 Working with People whohave Learning Disabilities 86 *denotes NHSLA requirements for 2011/2012 South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 3

Contents Page Tier 3: Individual Professional Development SUITE - Using our experience 88 A Taste of SUITE 89 Life Planning 90 Time and Self Management 91 Open Learning Opportunities 92 NHS Elite 93 Keyboarding Skills 94 Medical Gases training - Nurses 95 Medical Gases training - Porters 96 Stress Essentials 97 elearning basics - using Lectora 98 elearning support sessions 99 Multi-media for online learning 100 Outlook E-mail 101 ecruncher 102 IT training: MS Office applications 103 Short courses specifically aimed at Bands 1-4 104 * Please note that courses may be subject to change. Library, Training and Services Section Library Accessible to SLaM Staff 106 Other Libraries Accessible to SLaM Staff 108 Education and Training Services Trust Training Centres 110 Course Index and Feedback Alphabetical Course Index 113 Feedback and Suggestions Form 114 Appendix Training Application Booking Process 115 South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 4

Introduction Welcome to the 2011/12 edition of the South London and Maudsley NHS Foundation Trust (SLaM) Education and Training Brochure. We hope you find it easy to navigate your way around the brochure using the index and contents guide. There is an electronic version available on our intranet site, and we will continue to send out our weekly updates on course information. The Education and Training Department is committed to providing a wide range of training programmes to meet the essential training and development requirements of all trust staff identified in Personal Development Plans and detailed in CAG/Directorate Annual Training plans. With the development of CAGs, there may be some training needs identified by your specific CAG according to your Clinical Pathway. In order to clarify these, contact the training lead for your CAG and these should also be identified on your Appraisal/PDP. Core Values Our mission is to inspire and provide excellence in education and training, improving people s skills and competencies to provide an excellent service. Everything we do is to improve the experience of people using our services and to promote mental health and wellbeing for all. Guiding Principles Mutual respect is the basis of our working relationships. Treatment is a joint activity between service user and professionals - treat others as you would like to be treated. We value diversity and combat stigma and discrimination. We foster innovation and positive outcomes through learning from: n Experience n Feedback n Reflection n Education n Research n Improving Care Appraisal and Personal Development Plans All training and development needs should be identified through an annual appraisal and personal development plan using the KSF outline. Mandatory training should take precedence over individual development needs. Please use the guides in this brochure to identify your mandatory training. We will be providing enough to meet staff needs, and would encourage you to book ahead where possible. If you have not had an appraisal, please contact your line manager to arrange this. Health and Safety All participants are expected to comply with Health and Safety procedures relevant to the particular training venue and event. It is mandatory for participants to observe all procedures regarding evacuation of the building in the event of a fire or other emergency, and comply fully with any instructions issued by the facilitator or local Fire Marshall. All training venues are designated as No Smoking Areas. South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 5

Booking An electronic booking system is in operation at SLaM. Applicant s wishing to book onto internal training courses must e-mail the relevant training administration team. The administration team will then send you and your manager a confirmation e-mail. This e-mail is accepted as default consent from your line manager. They will have 5 days in which to notify the admin team if they do not consent to the training. Please see training application chart on page 5. email: training_bookings@slam.nhs.uk Cancellation The provision of training places is a valuable resource and the Training Department must ensure that all sessions are filled to maximum capacity to ensure all staff wishing to attend may be offered places in a cost effective manner. Once a booking has been confirmed it is expected that every effort be made by the participant and the line manager to ensure attendance. If it is necessary to cancel a booking, the participant must advise the Training Department immediately with details of their inability to attend, and confirm the cancellation by e-mail. This will enable the Training Department to offer a place to other potential participants. Failure to attend or notify the Training Department of cancellation will result in your department being charged a standard cancellation fee, and the appropriate manager will be notified in writing. Code of Conduct and Punctuality Every effort is made to ensure that all training is delivered professionally and to the highest standards. To ensure high standards are achieved, all participants are asked to comply with a code of conduct to assist with the successful delivery of training and development sessions. It is important for participants to arrive punctually and to make appropriate allowance for any additional time required to travel to the training venue. It is the responsibility of the facilitator to ensure that the sessions run smoothly without unnecessary interruption for the benefit of the group as a whole. Late arrival may result in missing information and material, which is key to the successful delivery of the training. For these reasons facilitators may refuse attendance to any participant arriving late. Evaluation To ensure continuous monitoring and improvement evaluation of the quality and effectiveness of all training is an essential part of the whole process of delivery of training and development programmes. All participants are therefore asked to complete in full all evaluation documentation at the request of the facilitator. Training Styles and Delivery The Education and Training Department are keen to provide a diverse range of ways to deliver training, such as: n Mentoring n Coaching n Shadowing n E-Learning n Self directed study n Blended learning n Learning sets n Classroom based If you would like to know more about these opportunities please contact the Education and Training Department. South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 6

External Education and Training The Education and Training Department commissions external trainers to deliver courses on a range of areas including: Continuous Professional Development for Professionals e.g Wechsler Adult Intelligence Scale III (WAIS III UK) for Psychologists, Assessment and Outcomes measures for occupational therapists and other specialised courses: n Administration skill development. n Management and leadership skill development including courses offered by SLaM Partners, the Trust internal consultancy department. n Courses for skill development and learning pathways for staff in bands 1 to 4 such as the Foundation degree at London South Bank University. We are developing and commissioning new courses continually so please refer to the Trust Education and Training intranet site course availability for further information on http://sites.intranet.slam.nhs.uk/training/default.aspx. The Trust also has funding from NHS London for academic education particularly with Kings College Nightingale, Institute of Psychiatry and some courses at the London South Bank University. Please refer to their websites for further information such as Kings Nightingale School: www.kcl.ac.uk/nursing and IOP at www.iop.kcl.ac.uk All courses at these institutions will require a funding and release application form either long, short or special request. Please refer to the education and training intranet site funding pages for further information and to download the forms. If you would like to know more about these opportunities please contact the Education and Training Department on 0203 228 2605/2604/2518 or email education_funding@slam.nhs.uk Jacquie Pryke Assistant Director of Education and Training South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 7

Professional Development Funding for academic courses at universities The Education and Training Department receives funding from NHS London for non medical academic education particularly with Kings College Nightingale, Institute of Psychiatry and some courses at the London South Bank University. We commission short modules such as mentorship and clinical leadership, degree pathways and specialised post graduate courses. Please refer to our CPD intranet pages for further information and links to the university websites on: http://sites.intranet.slam.nhs.uk/training/cpd/default.aspx All courses at these institutions will require funding agreement in advance which can be obtained by completion of a long or short funding and study leave release application form by a set deadline. Please refer to the education and training intranet site funding pages for further information and to download the funding forms: http://sites.intranet.slam.nhs.uk/training/funding/funding%20frontpage.aspx For any queries about education funding please email: education_funding@slam.nhs.uk or contact the funding administrator on 0203 228 5078. We also use our continuing professional development funds to commission external trainers to deliver trust wide courses on a range of areas including. n Personal and professional development for professionals including Psychologists, occupational therapists and psychologists n Skill development courses such as an accredited introduction to training skills. n Management and leadership programmes offered by SLaM Partners. Courses will be commissioned for staff in bands 1 to 4, such as Diplomas in Business Administration and Health and Social Care and the Foundation degree at London South Bank University. For further information see the website pages: http://sites.intranet.slam.nhs.uk/training/jif2/default.aspx or contact the JIF office by email or the project office on 0203 228 2585. We are continuing to develop and commission new courses. Please refer to the Education and Training intranet site course for availability or further information on http://sites.intranet.slam.nhs.uk/training/default.aspx South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 8

Service user involvement in training and education The Department of Health, NIMHE and other agencies have repeatedly stressed that users of mental health services should be at the very heart of MH (Mental Health) training and education, since they can offer a more holistic, relevant (and challenging) educational experience to MH, which should lead to more patient-centred and effective clinical practice. In response to this SLaM has established SUITE as the specifically user-focused part of the Education and Training Department. Our work with service users has developed and we have a range of opportunities / training courses for service users, to find out more about the why, how, when, where, what of user involvement in training, and / or actually complete a structured Training the Trainers course. If you know of users who may be interested in these opportunities / courses we would be grateful if you could draw their attention to this page. Aims of SUITE To work with SLaM service users to provide them with practical advice, training, support and encouragement so they may use their skills, talents and experiential expertise to contribute to MH education and Training in ways that feel safe, appropriate and meaningful To work with SLaM staff to ensure that Training and Education within SLaM centrally incorporates service user perspectives and user-focused ideas for positive improvements. To help develop clinical practice which prioritises service users needs and concerns over those of the system and promotes recovery. Training courses specifically run for service users include: A Taste of SUITE A half day session for those who want to find out a bit more about being involved in training MH staff and the work of SUITE Using Our Experiences A one day session for users who may want to talk to MH staff about their experiences of using MH services. Particularly relevant to service users new to the Involvement Register Training the SUITE Facilitator Service users facilitate (and co facilitate) a range of sessions on corporate induction and other courses provided by the Education and Training Department. Supporting service users to fulfil their potential as trainers, SUITE provide two Training the SUITE Facilitator courses. One is for the more experienced SUITE facilitators and another is for the less. These courses provide opportunity to consider and discuss the challenges they face as SUITE facilitators. Personalised Coaching Pathways, devised by the SUITE Team for each SUITE Member, complement these training courses. If you know of anyone who might like to become involved, contact us about how to become a SUITE member Family and Carers Empowerment Events SUITE organises regular events around the Trust for family members and carers to find out about the mental health services available to them. Professionals are available to talk about medication, welfare benefits, peer support and care and treatment. Encourage family members and carers you are in contact with to contact SUITE about attending these much needed and important events. For more information please e-mail: suiteadmin@slam.nhs.uk or james.ellis@slam.nhs.uk South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 9

Disability Statement The Education and Training Department encourages enquiries from learners with disabilities, or with conditions that are limiting, medical or otherwise. We want to work in partnership with staff to ensure equal and fair access to training for all. Reasonable adjustments can be made to the environment and working practice. It would be helpful if you let us know in advance of any special requirements. This information will be treated as confidential and every effort will be made to offer you the opportunity to discuss your needs in privacy. We are committed to supporting the implementation of the SLaM s Disability Equality Scheme and Action Plan, published in December 2006. Staff can learn about the Disability Discrimination Act and consider how it applies to their role and area by registering with the Diversity e-learning package, Same Difference. SLaM staff can access this on-line through the Trust s Education and Training intranet pages. Please ensure that we know what you need so that we can help you meet your learning needs. Education and Training Department South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 10

Explanation of Tier Training All scheduled training has been broken down into three stages in order to identify varying training requirements: Tier 1(T1) Training T1 training consists of all training that the Trust considers to be Mandatory for specific professional groups NHSLA and Tier 2 (T2) Training NHS Litigation Authority (NHSLA) have additional standards for training that must be met, although some of these fall into our Tier 2 category, they have been highlighted and are monitored on the Trust Training Logs. T2 training consists of training that is Highly Recommended for specific professional groups and additional required courses for NHSLA Tier 3 (T3) Training T3 training is any training that is classified as Individual Professional Development (individual training needs will continue to be assessed at an individual level in relation to work objectives and aspirations for personal development as identified in Personal Development Plans). The Trust Appraisal/PDR documentation must be used to record this learning, including KSF requirements. The Appraisal documentation will identify the Mandatory training (T1), the Highly Recommended Training (T2) and the Individual Professional Development training needs (T3). Line managers have the duty to ensure that any staff T1 or T2 required training are given 100% release time to attend. Line managers have the duty to ensure that any staff completing attending T1 or T2 required training online via E-learning are given 100% protected or release time to undertake this training based on recommended completion times provided. South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 11

Knowledge and Skills Framework (KSF) The KSF framework outlines a set of competencies that are required by most post holders in the NHS. There are six core dimensions (these are competencies that apply to all posts), and twenty four specific dimensions (these are more specialised competencies, with a minimum of one and a maximum of around eight applying to each post). Each dimension is described at four levels, level one being the easiest, up to level four, which is the most complex. Most posts in the NHS will have a KSF Post Outline, which specifies what dimensions need to be met in order to meet the requirements of that post. The following page shows an example of what a post outline looks like. Each outline comes in two parts. Firstly, a foundation outline, which describes what the post holder must do after twelve months in post, and secondly, a full outline which describes what the post holder must do when they reach their second gateway. In order to demonstrate competence the post holder needs to collect evidence to show they can meet the requirements. Where the post holder doesn t have the necessary knowledge and/or skills to meet the requirements, they have a development need which should be recorded on their Personal Development Plan. Most development needs will best be met through on the job learning; including shadowing, mentoring and learning from more experienced colleagues. However, some needs may be met through attendance at some of the courses in this brochure. In order to help you decide which courses are most suitable, each course now identifies which of the six core competencies it supports and at what level. Please note that this is a guide only and attendance on a particular course does not mean you have demonstrated that level of competence. For example, the Safeguarding Children: Core day (incorporating London Child Protection Procedures) (RISK 15) supports the KSF Core and Specific dimensions and levels as follows: Example: Safeguarding Children: Core day (incorporating London Child Protection Procedures) (RISK 15) Communication Level 1 Personal and People Development N/A Health, Safety and Security Level 2 Service Improvement Level 1 Quality Level 1 Equality and Diversity N/A HWB3 Level 2 Therefore, by attending this course you will be learning new knowledge and skills at these levels, but you will need to apply knowledge and skill in your job in order to demonstrate competence. South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 12

Knowledge and Skills Framework (KSF) KSF Post Outline Example Post Outline: Qualified mental Health Nurse/Band 5 Purpose: The post holder collaboratively assesses the needs of the service users, plans, implements and evaluates the care given and maintains records associated with this process. This may include the co-ordination of care of service users, liaising with other members of the multi-disciplinary team where necessary. The post holder will carry out nursing procedures to a standard that ensures safe and effective care, and complies with the Nursing and Midwifery Council s Code of Professional Conduct. Pay band: Band 5 Reporting to: Team Leader/Ward Manager KSF Dimensions, Levels and Indicators Core/Specific Number Dimension Foundation Gateway Second Gateway Level Indicator Level Indicator Core C1 Communication 3 A,B,C,D,E,F 3 A,B,C,D,E,F Core C2 Personal and People Development 3 A,B,C,D,G 3 A,B,C,D,E,F,G Core C3 Health, Safety and Security 2 A,B,C,D,E,F 2 A,B,C,D,E,F Core C4 Service Improvement 2 A,B,C,D,E 2 A,B,C,D,E,F Core C5 Quality 1 A,B,C,D,E 2 A,B,C,D,E,F Core C6 Equality and Diversity 2 A,B,C,D 2 A,B,C,D Specific HWB1 Promotion of health and wellbeing and prevention of adverse effects on H and W 2 A,B,C,D,E,F,G 2 A,B,C,D,E,F,G Specific HWB2 Assessment and Care planning to meet H and W needs 2 A,B,C,D,E,F 3 A,B,C,D,E,F,G Specific HWB3 Protection of H and W 2 A,B,C,D,E 3 A,B,C,D,E,F,G,H Specific HWB4 Enablement to address H and W needs 2 A,B,C,D,E 3 A,B,C,D,E,F,G Specific HWB5 Provision of care to meet H and W needs 1 A,B,C,D,E,F 3 A,B,C,D,E,F,G,H Specific G6 People Management 1 A,B,C,D 1 A,B,C,D,E South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 13

Training Profiles Identifying a Profile Many factors come into play when identifying an individual s mandatory training such as how long you have been with the Trust and what your specific job role is. The Minimum Mandatory / Required Training Schedule included in this publication is there for you and your manager to consult. It is to help you identify which areas of training are required by you during your time with the Trust. It is extremely important that you identify the correct mandatory training. These courses will provide you with essential skills, knowledge and information to do your job safely, competently and lawfully during your time with us. Furthermore, you will need to evidence that you have received your mandatory or required training to access further developmental training. As a guide we have shown some examples of some staff s typical training profiles to help you identify what training you might be required to attend. Please note the following examples only list people s Tier 1 and NHSLA mandatory training requirements. This is not an exhaustive list as we are unable to provide a profile for every role within the Trust, but if you require further advice please contact the Education and Training Department. Please bear in mind that you may have to include other training into your profile according to your role and for NHSLA requirements i.e. Band 5 Nurses will need to include any relevant training according to their Band 5 pathway. All training profiles have been based on the first four years of your employment to demonstrate typical training needs and refreshers. For employees who have been in the Trust for longer than this then profiles will have to be adapted accordingly. All training needs should be identified with your line manager on your personal development plan. Included at the end of the training profiles is a blank template that can be used to identify your mandatory training requirements you will require during your time with the Trust. This template includes all Tier 1 and Tier 2 training, you just need to identify which is relevant to your role. South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 14

Training Profiles Examples No. Role Staff Group Position 1 Housekeeper Estates and Ancillary Band 1-4 2 Porter Estates and Ancillary Band 2-4 3 Receptionist/Administrator/Medical Secretary/HR Advisor Administrative and Clerical Band 2-5 4 Health Care Assistant/Support Worker Clinical Services Band 2-4 5 Maintenance/Building Craftsperson/ IT service Engineer Estates and Ancillary Band 2-5 6 Occupational Therapist/ Technical Instructor Allied Health Professionals Band 4-6 7 Business Manager/Personal Assistant Administrative and Clerical Band 4-6 8 Staff Nurse Nursing and Education Directorate Band 5 9 Qualified Nurse Nursing and Education Directorate Band 6+ 10 Clinical Psychologist/ Occupational Therapist/ Social Worker Add. Prof. Scientific and Technical/ Allied Health professionals Band 6+ 11 Non Clinical managers All staff groups Band 6+ 12 Managers and Directors (Clinical and Non Clinical) Nursing and Education Directorate / Add. Prof. Scientific and Technical / Allied Health professionals Band 8a+ 13 Medical Staff Medical and Dental All grades South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 15

Training Profiles Example 1: Housekeeper - Band 1,2, 3 or 4 Tier 1 Subject Year 1 Year 2 Year 3 Year 4 Notes Local Induction Trust Corporate Induction (TCI) Local Induction will only be repeated if you change roles No refresher required Fire Safety TCI Annual refresher required *Moving and Handling Loads TCI Refresher according to risk: see pge 31 *PSTS 1/2 day Awareness course TCI Refresher every 2 years Foundation food safety level 2 This is only required if you handle any tasks associated with preparing or handling food First Aid at Work Appointed Person Minimum of 1 x first aider per site required in non clinical settings Refresh every 3 years Refresher every 3 years; * Health and safety awareness for all TCI TCI covers this for year 1, employees No refresher required COSHH On site training Data Confidentiality and Security TCI elearning: Refresher every 2 years Safeguarding Children level 1 TCI Refresher every 3 years Safeguarding Adults TCI Refresher every 3 years *Infection Control (non-clinical elearning) Elearning: Refresher completed on annual fire training South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 16

Training Profiles Example 2: Porter - Band 2, 3 or 4 Tier 1 Subject Year 1 Year 2 Year 3 Year 4 Notes Local Induction Trust Corporate Induction (TCI) Local Induction will only be repeated if you change roles No refresher required Fire Safety TCI Annual refresher required *Moving and Handling Loads TCI Refresher according to risk: see page 31 * PSTS 1/2 day Awareness course TCI Refresher every 2 years (for staff with patient contact) * Personal Safety and security Refresher every 2 years elearning (for staff who have no patient contact) First Aid at Work Appointed Person Minimum of 1 x first aider per site required in non clinical settings Refresher every 3 years Data Confidentiality and Security TCI elearning: Refresher every 2 years * Health and Safety awareness for TCI TCI covers this for year 1, all employees No refresher required COSHH On site training Safeguarding Children level 1 TCI Refresher every 3 years Safeguarding Adults TCI Refresher every 3 years * Infection Control Elearning: Refresher (non-clinical elearning) completed on annual fire training Foundation food safety level 2 This is only required if you handle any tasks associated with preparing or handling food Refresh every 3 years South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 17

Training Profiles Example 3: Receptionist/Administrator/Secretary - Band 2,3,4 and 5 Tier 1 Subject Year 1 Year 2 Year 3 Year 4 Notes Local Induction Trust Corporate Induction (TCI) Local Induction will only be repeated if you change roles No refresher required Fire Safety TCI Annual refresher required *Moving and Handling Loads TCI Refresher according to risk: see pge 31 *PSTS 1/2 day Awareness course TCI Refresher every 2 years * Personal Safety and security Refresher every 2 years elearning (for staff who have no patient contact) First Aid at Work Appointed Person Minimum of 1 x first aider per site required in non clinical settings Refresher every 3 years; Data Confidentiality and Security TCI elearning: Refresher every 2 years * Health and Safety awareness for TCI TCI covers this for year 1, all employees No refresher required Safeguarding Children level 1 TCI Refresher every 3 years Safeguarding Adults TCI Refresher every 3 years * Infection Control Elearning: Refresher completed (non-clinical elearning) on annual fire training *Health record keeping - epjs Not required South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 18

Training Profiles Example 4: Health Care Assistant/Support Worker - Band 2, 3 or 4 Tier 1 Subject Year 1 Year 2 Year 3 Year 4 Notes Local Induction Trust Corporate Induction (TCI) Local Induction will only be repeated if you change roles No refresher required Fire Safety TCI Annual refresher required *Moving and Handling Patients TCI Refresher according to risk: see pge 31 * PSTS 5 day course TCI Refresher every 2 years For Inpatient staff * PSTS 1 day course TCI Refresher every 2 years For Community staff *Basic Life Support TCI Annual Refresher required Data Confidentiality and Security TCI elearning: Refresher every 2 years *Health and Safety Awareness for TCI TCI covers this for year 1, all employees No refresher required Foundation food safety level 2 This is only required if you handle any tasks associated with preparing or handling food Refresh every 3 years Safeguarding Children combined TCI Refresher every 3 years Level 1, 2 and 3 Safeguarding Adults TCI Refresher every 3 years *Infection Control *Health record keeping - epjs Elearning: Refresher completed on annual fire training Not required South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 19

Training Profiles Example 5: Maintenance / Building Craftsperson, IT staff - Band 1-5 Tier 1 Subject Year 1 Year 2 Year 3 Year 4 Notes Local Induction Trust Corporate Induction (TCI) Local Induction will only be repeated if you change roles No refresher required Fire Safety TCI Annual refresher required *Moving and Handling Patients TCI Refresher according to risk: see pge 31 * PSTS 5 day course TCI Refresher every 2 years For Inpatient staff * PSTS 1 day course TCI Refresher every 2 years For Community staff *Basic Life Support TCI Annual Refresher required Data Confidentiality and Security TCI elearning: Refresher every 2 years *Health and Safety Awareness for TCI TCI covers this for year 1, all employees No refresher required Foundation food safety level 2 This is only required if you handle any tasks associated with preparing or handling food Refresh every 3 years Safeguarding Children combined TCI Refresher every 3 years Level 1, 2 and 3 Safeguarding Adults TCI Refresher every 3 years *Infection Control *Health record keeping - epjs Elearning: Refresher completed on annual fire training Not required South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 20

Training Profiles Example 6: Occupational Therapist / Technical Instructor - Band 4-5-6 Tier 1 Subject Year 1 Year 2 Year 3 Year 4 Notes Local Induction repeated if you change roles Trust Corporate Induction (TCI) Local Induction will only be No refresher required Fire Safety TCI Annual refresher required *Moving and Handling Patients TCI Refresher according to risk: see pge 31 *PSTS 1 day course TCI Refresher every 2 years *Basic Life Support TCI Annual Refresher required Data Confidentiality and Security TCI elearning: Refresher every 2 years * Health and Safety Awareness for TCI TCI covers this for year 1, all employees No refresher required Foundation food safety level 2 This is only required if you handle any tasks associated with preparing or handling food Refresh every 3 years Safeguarding Children combined TCI Refresher every 3 years Level 1, 2 and 3 Safeguarding Adults TCI Refresher every 3 years * Infection Control Elearning: Refresher completed on annual fire training Mental Capacity Act Deprivation of Liberty Safeguards *Health record keeping epjs elearning: no refresher required elearning: no refresher required Not required * Team Leaders Tackling Harassment Not required but and Bullying (band 6) recommended every 3 years South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 21

Training Profiles Example 7: Business Manager / Personal assistant bands 4-6 Tier 1 Subject Year 1 Year 2 Year 3 Year 4 Notes Local Induction Trust Corporate Induction (TCI) Local Induction will only be repeated if you change roles No refresher required Fire Safety TCI Annual refresher required Moving and Handling Loads TCI Refresher according to risk: see pge 31 PSTS 1/2 day Awareness course TCI Refresher every 2 years Personal Safety and security elearning (for staff who have no patient contact) First Aid at Work Appointed Person Minimum of 1 x first aider per site required in non clinical settings Refresher every 2 years Refresher every 3 years; only those undertaking this role Data Confidentiality and Security TCI elearning: Refresher every 2 years Health and Safety awareness for TCI TCI covers this for year 1, all employees No refresher required Health and Safety for Team Leaders/managers No refresher required Safeguarding Children level 1 TCI Refresher every 3 years Safeguarding Adults TCI Refresher every 3 years Infection Control (non-clinical elearning) Elearning: Refresher completed on annual fire training * Team Leaders Tackling Harassment Not required but and Bullying (band 6) recommended every 3 years South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 22

Training Profiles Example 8: Staff Nurse - Band 5 Tier 1 Subject Year 1 Year 2 Year 3 Year 4 Notes Local Induction Trust Corporate Induction (TCI) *Local Induction will only be repeated if you change roles No refresher required Fire Safety TCI TCI Annual refresher required *Moving & Handling Patients TCI *Refresher according to risk: see page 31 *PSTS 5 day course for inpatient staff TCI *Refresher every 2 years or * PSTS 1 day disengagement for community staff * Basic Life Support for TCI Annual Refresher required Community staff or * Immediate Life Support for Refresher every 18 months Inpatient staff Data Confidentiality & Security TCI elearning: Refresher every 2 years * Health & Safety Awareness for TCI TCI covers this for year 1, all employees No refresher required Foundation food safety level 2 This is only required if you handle any tasks associated with preparing or handling food Refresh every 3 years Safeguarding Children combined TCI Refresher every 3 years Level 1, 2 & 3 Safeguarding Adults TCI Refresher every 3 years *Infection Control Mental Capacity Act Deprivation of Liberty Safeguards Elearning: Refresher completed on annual fire training elearning: no refresher required elearning: no refresher required *Clinical Risk TCI Refresh every 3 years Mental Health Act TCI TCI covers for 1 year Dual Diagnosis *Health Record Keeping - epjs Medicines Management (face to face training or competency assessment) Not required but recommended every 3 years Not required *Not Required, but recommended every 3 years South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 23

Training Profiles Example 9: Qulaified nurse - band 6+ Tier 1 Subject Year 1 Year 2 Year 3 Year 4 Notes Local Induction Trust Corporate Induction (TCI) Local Induction will only be repeated if you change roles No refresher required Fire Safety TCI Annual refresher required *Moving & Handling Patients Refresher according to risk: see pge? *PSTS 5 day course for inpatient staff TCI TCI * Refresher every 2 years or *PSTS 1 day disengagement for community staff * Basic Life Support for Community TCI Annual Refresher required staff or *Immediate Life Support for Refresher every 18 months Inpatient staff Data Confidentiality & Security TCI elearning: Refresher every 2 years * Health & Safety for team leaders * No refresher required and managers according to role Foundation food safety level 2 This is only required if you handle any Refresh every 3 years tasks associated with preparing or handling food Safeguarding Children combined TCI Refresher every 3 years Level 1, 2 & 3 Safeguarding Adults TCI Refresher every 3 years *Infection Control Elearning: Refresher completed on annual fire training Mental Capacity Act Deprivation of Liberty Safeguards elearning: no refresher required elearning: no refresher required *Clinical Risk TCI Refresh every 3 years Mental Health Act TCI TCI covers for 1 year Recruitment and Selection if required * No refresher required for role Risk management for Senior Leaders (band 8 and above) * No refresher required * Health Record Keeping - epjs Not required Medicines Management (face to face * Not Required, but training or competency assessment) recommended every 3 years * Clinical Supervision - enabling trust * Not required but policy (for staff who provide recommended every 3 years supervision) * Team Leaders Tackling Harassment *Not required but & Bullying (band 6) recommended every 3 years South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 24

Training Profiles Example 10: Clinical psychologist / Occupational therapist / social worker - band 6+ Tier 1 Subject Year 1 Year 2 Year 3 Year 4 Notes Local Induction Trust Corporate Induction (TCI) Local Induction will only be repeated if you change roles No refresher required Fire Safety TCI Annual refresher required * Moving & Handling Patients Refresher according to risk: or loads according to role see pge? *PSTS 1 day disengagement for TCI Refresher every 2 years community staff * Basic Life Support TCI Annual Refresher required Data Confidentiality & Security TCI elearning: Refresher every 2 years * Health & Safety for team leaders * No refresher required and managers according to role Foundation food safety level 2 This is only required if you handle any tasks associated with preparing or handling food Refresh every 3 years Safeguarding Children combined TCI Refresher every 3 years Level 1, 2 & 3 Safeguarding Adults TCI Refresher every 3 years *Infection Control Mental Capacity Act Deprivation of Liberty Safeguards Elearning: Refresher completed on annual fire training elearning: no refresher required elearning: no refresher required *Clinical Risk TCI Refresh every 3 years Mental Health Act TCI TCI covers for 1 year Recruitment and Selection if required for role * No refresher required recommended every 3 years * Clinical Supervision - enabling trust * Not required but policy (for staff who provide recommended every 3 years supervision) * Team Leaders Tackling Harassment *Not required but & Bullying (band 6) recommended every 3 years South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 25

Training Profiles Example 11: Non clinical managers - band 6+ Tier 1 Subject Year 1 Year 2 Year 3 Year 4 Notes Local Induction Trust Corporate Induction (TCI) Local Induction will only be repeated if you change roles No refresher required Fire Safety TCI Annual refresher required * Moving & Handling Patients Refresher according to risk: or loads according to role see pge? *PSTS 1/2 day Awareness TCI Refresher every 2 years course (for staff with patient contact) * Personal Safety & security Refresher every 2 years elearning (for staff who have no patient contact) * Basic Life Support TCI Annual Refresher required Data Confidentiality & Security TCI elearning: Refresher every 2 years * Health & Safety for team leaders * No refresher required and managers according to role Safeguarding Children combined TCI Refresher every 3 years Level 1, 2 & 3 Safeguarding Adults TCI Refresher every 3 years Infection Control Recruitment and Selection Refresher every 3 years *No refresher required recommended every 3 years * Team Leaders Tackling Harassment *Not required but & Bullying (band 6) recommended every 3 years Risk management for Senior Leaders (band 8 and above) * No refresher required South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 26

Training Profiles Example 12: Managers and Directors (clinical and non clinical) band 8a+ Tier 1 Subject Year 1 Year 2 Year 3 Year 4 Notes Local Induction Trust Corporate Induction (TCI) Local Induction will only be repeated if you change roles No refresher required Fire Safety TCI Annual refresher required *Moving & Handling TCI Refresher according to risk: see pge? *PSTS 1/2 day Awareness course TCI Refresher every 2 years (for staff with patient contact) *Personal Safety & security elearning Refresher every 2 years (for staff who have no patient contact) * Basic Life Support for Community TCI Annual Refresher required staff or *Immediate Life Support for Refresher every 18 months Inpatient staff Data Confidentiality & Security TCI elearning: Refresher every 2 years * Health & Safety for team leaders * No refresher required and managers Safeguarding Children combined TCI Refresher every 3 years Level 1, 2 & 3 Safeguarding Adults TCI Refresher every 3 years *Infection Control Elearning: Refresher completed on annual fire training Mental Capacity Act - clinical according elearning: no refresher to role required Deprivation of Liberty Safeguards - elearning: no refresher clinical according to role required *Clinical Risk - clinical according to role TCI Refresh every 3 years Mental Health Act - clinical according TCI TCI covers for 1 year to role Recruitment and Selection * No refresher required Risk management for Senior Leaders (band 8 and above) * No refresher required * Clinical Supervision - enabling trust * Not required but policy (for staff who provide recommended every 3 years supervision) South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 27

Training Profiles Example 13: Medical Staff Tier 1 Subject Year 1 Year 2 Year 3 Year 4 Notes Local Induction Trust Corporate Induction (TCI) except junior doctors who complete medical induction Medical Induction (MI) Junior doctors Local Induction will only be repeated if you change roles No refresher required No refresher required Fire Safety TCI/MI Annual refresher required Moving & Handling TCI Refresher according to risk see pge *PSTS 1 day disengagement for TCI Refresher every 2 years Junior Doctors *Basic Life Support for Consultants TCI Annual Refresher required *Immediate Life Support for all other medical staff Refresher every 18 months Data Confidentiality & Security TCI/MI elearning: Refresher every 2 years Health & Safety Awareness TCI/MI No refresher required Safeguarding Children combined TCI/MI Refresher every 3 years Level 1, 2 & 3 Safeguarding Adults TCI/MI Refresher every 3 years Infection Control Mental Health Act Section 12 except junior doctors MHA Approved Clinician - except junior doctors Elearning: Refresher completed on annual fire training Refresh according to need Refresh according to need *Clinical Risk TCI/MI Refresh every 3 years Mental Capacity Act - except those who have completed sect.12 / AC no refresher required Deprivation of Liberty Safeguards elearning: no refresher - except those who have completed required sect.12 / AC South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 28

Schedule and Information for Tier 1 Training Risk Management Section

Schedule and Information for Tier 1 Training Courses - Risk Management Trust Corporate Induction The aim of this course is to successfully introduce new starters to SLaM. Induction provides the following sessions Welcome an overview of the Trust. Provide an overview of the Trust. Provide sign on with HR Provide an overview of service user involvement. Provide health and safety and Incident Reporting information. Provide Statutory Fire Awareness training. Provide Basic Life Support training. Provide PSTS courses according to role Raise awareness of combating stigma and promoting social inclusion. Provide dealing with complaints information. Provide Manual handling/back care awareness Training. Provide Safeguarding children training. Provide Safeguarding adults training. Provide Equality and diversity issues training. Provide Clinical risk assessment training Provide Mental Health Act training Provide Data protection, confidentiality and security training Market stalls provide an overview of Payroll, Education and Training, NHS Direct, Infection Control, Clinical Governance, Accommodation and Unions, SLaM Museum. Trainer s name Internal and external Trainers Course co-ordinated by Lisa Freedman All new starters are booked onto Induction by HR and notified of the dates with their start letters For enquiries regarding Induction contact the Assistant Director of education & training. All staff except junior doctors will commence their employment on Trust Corporate Induction. Training methods employed on the course Presentations, investigative learning and practical sessions. Course materials and equipment Candidates will be issued with their Trust corporate induction and personal portfolio at the event. Follow up work if applicable Candidates are required to complete their Trust Corporate Induction and Personal Portfolios and to complete their Local Induction. n Communications n Personal and People Development n Health, Safety and Security n Service Improvement n Quality n Equality and Diversity. Course Duration 3 days for non clinical staff 5 days for clinical staff (followed by 5 day PSTS training for inpatient nurses). Available Monthly. Refresher None required. Location South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 30

Schedule and Information for Tier 1 Training Courses - Risk Management Fire Safety Awareness To ensure all members of staff are aware of fire prevention measures and how to respond to outbreaks of fire. Course information The Trust has a responsibility to provide effective training in fire prevention and in how to respond to an outbreak of fire. All senior managers should ensure their staff have both basic instruction in fire safety, and in training appropriate to the specific needs of their work place. Training should take place immediately on appointment, and be refreshed annually. n To identify fire risks in the workplace n To recognise the fire triangle n To have an understanding of fire protection and safety n To be familiar with portable and fixed fire fighting equipment/use of/and techniques n To have an understanding of fire plans n procedures and action notes n To be aware of evacuation procedures. Trainer s name Fire Safety Training Consultants Additional information For all members of staff. Except Fire wardens Training methods employed on the course Presentation and external practical exercise. n Health, Safety and security n Quality. Course Duration 1 hour. Available Monthly on Induction On-site training and workshops. Refresher Statutory requirement for all staff to attend these sessions annually. Refresher includes infection control update Non clinical staff can alternate every other year with elearning. Location A variety of venues throughout the Trust. Delegates must arrive promptly for these short sessions, as delegates must receive vital information. Failure to attend the complete session will result in the candidate having to rebook. Please send course bookings to: training_bookings@slam.nhs.uk South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 31

Schedule and Information for Tier 1 Training Courses - Risk Management Fire Warden Training To provide advice and guidance to staff on fire procedures. Course information The Trust has a responsibility to provide effective training in fire prevention and in how to respond to an outbreak of fire. All senior managers should ensure that they have two fire wardens per site. n To identify fire risks in the workplace n To have an understanding of fire protection and safety n To be familiar with portable and fixed fire fighting equipment/use of/and techniques n To be responsible for ensuring that fire plans n procedures and action notes are kept up to date within their site n To be aware of evacuation procedures. Trainer s name Statutory requirement to have a minimum of two fire wardens per site/building. Training methods employed on the course Presentation and external practical exercise. n Health, Safety and security n Quality. Course Duration 1 day. Available As advertised on Intranet. Refresher Every 2 years. Location London Fire Brigade Training Centre SE1. Fire Safety Training Consultants. Please send course bookings to: training_bookings@slam.nhs.uk All attendances must be booked in advance. South London and Maudsley NHS Foundation Trust Education and Training Brochure 2011-2012 32