Manage health, safety, security and welfare in sport and active leisure Overview Health, safety, security and welfare are of vital importance in sport and active leisure. Incidents may occur that will cause physical or emotional harm to customers or staff and have consequences for the manager and their organisation. This unit covers the manager s responsibility for assessing risk and putting in place normal and emergency operating procedures to manage these risks at an acceptable level. It also covers promoting a culture of health and safety ensuring that staff are fully briefed and trained in health, safety, security and welfare procedures and are constantly alert to hazards. There is also an important part on the protection of children and vulnerable adults. The unit is divided into two parts. The first part describes the three things you have to do. The second part describes the knowledge and understanding you must have. The unit is for experienced leisure managers and sports development professionals with considerable autonomy in their job roles. SKAC240 1
Performance criteria You must be able to: P1 Ensure a health and safety policy is in place and that there are systems and procedures to support this P2 Create a safety culture by ensuring that relevant people in your area of responsibility understand the importance of health, safety, security and welfare and are constantly alert to hazards and risks P3 Ensure that staff in your area of responsibility are competent to identify hazards and assess risks P4 Ensure that facilities, equipment and activities are monitored for health, safety, security and welfare issues as appropriate P5 Ensure that hazards are identified and risks are assessed, recorded, monitored and reviewed according to legal, regulatory and organisational requirements P6 Consult an appropriate person when risk assessment is beyond the level of competence in your area of responsibility P7 Follow the correct organisational, legal and regulatory procedures when the level of risk is unacceptable P8 Ensure that there are procedures in place to keep risks to an acceptable level P9 Ensure these procedures are consistent with legal, regulatory and organisational requirements P10 Ensure that relevant people have the information, training and practice they need about procedures and encourage and motivate them to follow these procedures P11 Manage the implementation of procedures, intervening effectively when procedures are not being followed P12 Monitor and review the effectiveness of procedures on an ongoing basis and improve them when necessary P13 Ensure that staff are informed of any changes P14 Ensure that accidents and incidents are properly recorded and, where appropriate, reported to appropriate organisations according to legal requirements P15 Assist in the investigation of accidents and incidents P16 Review procedures and risk assessments after accidents and incidents P17 Carry out your responsibilities for the protection of vulnerable people according to organisational, regulatory and legal requirements P18 Give relevant people the information they need about policies and procedures and encourage and motivate them to follow these P19 Ensure that staff are trained to follow policies and procedures for the protection of vulnerable people P20 Monitor staff behaviour and ensure that procedures are being followed P21 Intervene when policies and procedures are not being followed SKAC240 2
P22 P23 P24 P25 P26 Make sure there are systems in place to enable relevant people to report any suspicions they have about possible abuse Follow the correct procedures when there are suspicions of possible abuse Protect, and encourage others to protect, confidential information Make sure staff involved in cases of suspected abuse receive any support they may need Monitor and review the effectiveness of policies and procedures on an ongoing basis and improve them when necessary SKAC240 3
Knowledge and understanding You need to know and understand: K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 K21 The importance of health, safety, security and welfare in a sport and active leisure environment The key requirements of health and safety legislation and regulations, including civil law, as they affect your area of work Other legislation, for example covering disability, that may impact on health and safety The external regulatory bodies responsible for health and safety and the role that they play Why it is important to meet the requirements of external health and safety bodies and what may happen if you do not follow their requirements Your organisation s health, safety and security procedures and policies Principles of the duty of care, including third party operators Definition of health as it covers emotional/psychological health National Governing Body guidance relating to activities, where appropriate to your work The importance of adequate insurance arrangements and how to ensure that these are in place Your responsibilities regarding third parties and their rights and responsibilities The importance of identifying hazards and assessing risks The importance of involving as many relevant people as possible in identifying hazards and assessing risks How to involve others in identifying hazards The information which needs to be collected to make an effective risk assessment and how to collect, evaluate and record such information The types of hazards, incidents and emergencies which are likely to be present in your area of responsibility How to identify existing hazards and controls What are risk acceptance criteria and how to determine these How to assess risks and ensure that staff are trained and motivated to assess and manage risks How to determine when risks are unacceptable according to organisational, local and national requirements Technical limitations when assessing risks and who are the SKAC240 4
K22 K23 K24 K25 K26 K27 K28 K29 K30 K31 K32 K33 K34 K35 K36 K37 K38 K39 K40 K41 K42 K43 competent specialists who need to be consulted when a risk or hazard is beyond own limitations The importance of continuing to monitor for new hazards and assessing the risks presented by these The importance of safety procedures to manage risks in own area of responsibility Why it is important to involve as many people as possible in developing such safety procedures and how to do so How to develop safety procedures which are consistent with a risk assessment The circumstances in which appropriate authorities would have to be informed about lack of effective risk management Who are the appropriate authorities and how to inform them Effective methods of promoting safety to participants and staff How to make sure participants and staff know and adhere to the relevant safety requirements Why participants and colleagues should be encouraged to take responsibility for their own safety The importance of reviewing and adapting procedures on an ongoing basis The importance of monitoring the implementation of safety procedures and of intervening promptly when these are not being followed How to monitor the effectiveness of normal and emergency operating procedures How to ensure that staff respond effectively to incidents and emergencies How to exercise authority and leadership in potentially hazardous situations The types of untoward incidents (including near misses ) relating to activities, participant and staff behaviour and environmental damage, which may occur and why they should be reported How to record and report incidents and emergencies How to recommend new approaches which might prevent emergencies and incidents being repeated The importance of effective protection for vulnerable participants Who are vulnerable participants Key requirements of legislation for child protection Other types of vulnerable people who may need similar protection and legal requirements in relation to these Your organisation s policies and procedures for the protection of vulnerable participants and your responsibilities SKAC240 5
K44 K45 K46 K47 K48 K49 K50 The main risks to children and other vulnerable people and procedures for example Criminal Record Bureau checks that must be used to ensure protection The importance of checking that protection procedures are being followed and how to do so How to respond when there are suspicions of abuse according to organisational and legal requirements Why it is important to collect, assess and share information about possible abuse Reporting procedures relating to abuse Types of support that you or your colleagues may need and how to access such support The rules and guidelines covering the confidentiality of information relating to abuse. SKAC240 6
Scope/range related to performance criteria b hazards 1 to health 2 to safety 3 to security 4 to welfare a procedures 1 normal operating procedures 2 emergency action plan b risks 1 to health 2 to safety 3 to security c relevant people 1 colleagues and team members 2 customers (including third parties) 3 facility owners 4 contractors b abuse 1 physical 2 neglect 3 emotional 4 sexual SKAC240 7
Developed by SkillsActive Version number 1 Date approved August 2010 Indicative review date Validity Status Originating organisation Original URN Relevant occupations Suite Key words August 2015 Current Original SkillsActive SKAC240 Associate Professionals and Technical Occupations; Leisure, travel and tourism; Sport, leisure and recreation; Sports and Fitness Occupations Managing Sport and Active Leisure manage, health, safety, security, welfare, sport, active, leisure SKAC240 8