Granting Waivers in a Disaster

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Centers for Medicare and Medicaid Services (CMS) and State Waivers Granting Waivers in a Disaster Connie Belden, Team Leader-Bureau of Medical Facilities Licensing Division of Licensing Arizona Department of Health Services June 29, 2012

Objectives Review of Current Waiver Process State Licensing Centers of Medicare and Medicaid (CMS) Review of Draft Process Changes Based on Exercise feedback Efficiency for: Provider County Arizona Department of Health Services (ADHS)

Types of Waivers Arizona State Licensing Centers for Medicare and Medicaid Services

Protocol for Requesting State Waiver Requirements to request a state waiver include the following: Director of the Arizona Department of Health Services can approve waiver for specific rule(s) only after the Governor has signed a State of Emergency Declaration.

Protocol for Requesting State Waiver State waiver is limited to: Geographic Area County State Location of emergency- domino effect Specific Events H1N1 Natural disaster Flooding Winter storm

Protocol for Requesting State Waiver Specific State Rules for OSC that can be Waived: Hours of Operation Type of Procedures Physician on site until all patients discharged from the licensed premise

Protocol for Requesting State Waiver Requesting Facility Must: Communicate the following to the Arizona Department of Health Services (ADHS)-Division of Licensing (DLS): Describe why the emergency waiver is being requested. Identify what rule(s) are being requested to be waived. Provide anticipated timeframe for which the facility is requesting the waiver.

Protocol for Requesting State Waiver ADHS (DLS) will review each individual healthcare facility request and communicate back to the Provider and the appropriate County the approval or denial of the waiver. County Health/Emergency Prepardness will remain informed to ensure coordination of care and services within the county.

WAIVER PROCESS Healthcare Institution must determine the rules that need to be waived based on the situation and the facility s inability to meet the requirements of the rule. One rule per form will need to be identified and the information completed as requested on the form. Arizona Department of Health Services will review the information provided by the Healthcare Institution. ADHS will then approve, modify or deny each of the rules being requested. ADHS will forward the information to the Provider and the appropriate County. Each rule waiver will be time limited and the Healthcare Institution will need to return to compliance at the time of the termination or will need to submit an additional request following the steps of 1-5 if there is not the ability for the facility to return to compliance with the applicable waived rule.

Waiver Form One Page Form Located on the ADHS Web Site www.azdhs.gov Review Facility Identification Rule Requested To Be Waived ADHS Response Who to contact for Waiver Request

ADHS Waiver Form FACILITY IDENTIFICATION FACILITY NAME: LICENSE NUMBER ADDRESS: CITY: ZIP: PROVIDER TYPE: COUNTY: REQUEST DATE/TIME: REQUESTER NAME: POSITION: REQUESTER PHONE #: REQUESTER E-MAIL

ADHS Waiver Form RULE REQUESTED TO BE WAIVED SPECIFIC STATUTE/RULE: (example R9-10-1700) LANGUAGE OF THE STATUE/RULE BEING REQUESTED TO BE WAIVED: JUSTIFICATION: TIME NEEDED FOR THE WAIVER: ACTION TAKEN PRIOR TO WAIVER REQUEST:

ADHS Waiver Form FORWARD FORM TO ADHS: heoc_ops@sirenaz.gov ADHS RESPONSE APPROVED: YES NO DENIED: YES NO MODIFIED: YES NO COMMENTS: ADHS SIGNATURE: Date Time ADHS Notification to County:

Protocol for Requesting State Waiver While in the Process of Requesting a Waiver Hospitals may set up screening sites located near (but separated) from hospitals primary EDs, either on or off hospital campus, on a temporary basis without a waiver. Patients can be directed to Ambulatory Screening & Care sites after MSE for continued care not requiring inpatient services.

Facility -1 Requesting waiver for: Rule-1 Rule-2 Rule-3 State Waiver Facility -2 Requesting waiver for: Rule-1 Rule-2 Rule-3 Facility -3 Requesting waiver for: Rule-1 Rule-2 Rule-3 Approval by the Facitly EOC State Declaration ADHS

CMS Waiver Process Conditions of Coverage

Protocol for Requesting Centers for Medicare and Medicaid Services (CMS) Waiver Waiver or Modification of Regulatory Requirements based on Section 1135(b) of the Social Security Act are as follows: 1. Presidential declared state of emergency under Stafford Act or National Emergency Act; and 2. A waiver or modification is invoked by the Secretary of the Department of Health and Human Services.

CMS Waiver or Modification The Secretary of State will Invoke when the Emergency Poses a risk that sufficient healthcare items and services may not be available to meet the needs of individuals enrolled in Medicare, Medicaid and CHIP programs. Providers are unable to comply with one or more of these requirements as a result of the emergency situation.

CMS Waiver or Modification Examples Certain Conditions of Coverage, certification, and program participation requirements. Requirements that physicians or other healthcare professionals hold licenses in the state in which they provide services if they have an equivalent license from another state. Expansion of the Scope of Service

CMS Waiver or Modification Examples (Contd.) Deadlines and timetables for the performance of required activities, as determined necessary by CMS. Specific Discharge Criteria Notifications of Patient Rights

Protocol for Requesting CMS Waiver (Contd.) Requesting Facility Must: Request directly to CMS with a copy to State Survey Agency (DLS) for what rule(s) to be waived in 1135 of the Social Security Act Submit a justification of need for a waiver; information to support the request for waiver should be clear & concise

Protocol for Requesting CMS Waiver (Contd.) CMS will do the Following: CMS Waiver Validation Team in consultation with State Survey Agency (DLS) will review request to ensure if request is justifiable. Case-by-case determinations will be made. Response time is usually within 3-business days of receipt. You must operate under normal rules and regulations UNLESS you have been granted modifications under 1135 waiver authority from specific requirements.

Examples of Provider CMS Waiver Requests A request to participate in an alternate screening location away from a hospital s main campus. A request to assist with care and services of patients who are in needs of services within the capability and capacity of the ASC. A request to waive the no overnight stay requirement.

CMS Waiver

Limited to: CMS Waiver Limitations Federally certified providers must operate under normal rules and regulations, unless they have sought and have been granted a waiver or modification from a specific requirement. Waivers are permitted only to the extent they ensure that sufficient healthcare items and services are available to meet the needs of Medicare, Medicaid, and CHIP beneficiaries nationwide during the declared Public Health Emergency.

CMS Waiver Limitations (Contd.) Limited to: A Section 1135 Waiver only applies to Federal requirements and does not apply to State laws or regulations. Providers must resume compliance with normal rules and regulations as soon as they are able to comply and no later than the termination of the emergency.

CMS Waiver Request Form

CMS Waiver Request Form INFORMATION NEEDED TO REQUEST 1135 CMS WAIVER The following information to be completed for each waiver item requested E-Mail request to both of the following addresses ROSFOSC@cms.hhs.gov San Francisco Regional Office HEOC_OPS@siren.gov Arizona State Agency

CMS Waiver Request Form Facility Name: CMS Provider #: Address: City: State: ZIP: Provider Type: County: Requester Date: Waiver Requested: (Regulation) Requester Name: Justification: Requester E-Mail: Requester Phone: Time Needed for Waiver: Date(s)/Hours Action Taken Prior to Wavier Request: CMS Approval Yes No CMS Signature Date: Time:

STATE Proposed Wavier Process DRAFT

STATE Proposed Wavier Process DRAFT The Waiver Process has been exercised during local and state exercises Based on the exercise feedback: State has evaluated the process Proposed a new process Will exercise the proposed process prior to implementation

STATE Proposed Wavier Process DRAFT Highlights of DRAFT Revisions ADHS will provide to the Outpatient Surgical Centers a copy of the rules on a Spreadsheet. The Spreadsheet will have designated rules that will not be allowed to be waived during a state declared emergency. The Spreadsheet can be utilized as part of the Disaster plan for specific rule identification when requesting specific rule waivers.

ADHS Spreadsheet for OSC DRAFT ARIZONA ADMINISTRATIVE CODE UNCLASSIFED R9-10-ARTICLE 17 OUTPATIENT Surgery Center R9-10-1702. Administration A. The governing authority shall consist of one or more persons responsible for the organization and administration of the outpatient surgical center. The governing authority shall: 1. Adopt policies and procedures for the operation of the surgical center to ensure compliance with state laws, rules, and local ordinances; ALL RULES WAIVED FOR THE FIRST 48 HOURS WITH THE EXCEPTION OF THE RULES DESIGNATED WITHIN THIS COLUMN WITH AN "X" WAIVED ONLY WITH INDIVIDUAL HCI SPECIFIC RULE REQUEST AND APPROVED BY THE DIRECTOR OF THE DEPARTMENT OF HEALTH SERVICES COM MEN TS REQUEST ED WAIVED TIMEFRAM E REQUEST ED WAIVED TIMEFRA ME REQUESTE D WAIVED TIMEFRAM E

STATE Proposed Wavier Process DRAFT Immediate Waiver Process First 48 hours for facilities requesting the immediate waiver and are in the declared disaster area and are unable to meet the needs of the patients. Post 48 hours the provider would need to request the specific rules with the timeframe utilizing the ADHS waiver form. (Changed)

STATE Proposed Wavier Process DRAFT Immediate Waiver Rules not waived include: ARIZONA ADMINISTRATIVE CODE UNCLASSIFED Surgery Center R9-10-1702. Administration R9-10-ARTICLE 17 OUTPATIENT B. The governing authority shall appoint an administrator who shall have authority and responsibility to manage the facility. The administrator shall: 3. Develop and implement written administrative policies and procedures governing: h. Emergency treatment and disaster plan; and X R9-10-1712. Emergency Standards B. The administrator shall ensure the development of a written disaster plan of operation with procedures to be followed in the event of a fire or threat to patient safety and shall ensure that an emergency evacuation route is posted in every room where patients may be present, except restrooms. X

STATE Proposed Wavier Process DRAFT ADHS Waiver Form FACILITY REQUEST FOR STATUTE AND RULES WAIVER DURING A DECLARED EMERGENCY BY THE GOVERNOR Name of Licensed Facility Requestor Signature: License Number Date Waiver Request Contact email: Type of Waiver Contact Phone Requested Immediate 1st 48 hrs Number: Specific rule - Attach Rule set with identified rule(s) requested Post 48 hrs of identified declaration Other: Comments:

STATE Proposed Wavier Process DRAFT ADHS Waiver Form ARIZONA DEPARTMENT OF HEALTH SERVICES APPROVAL FOR STATUTE AND RULE WAIVER DURING A DECLARED DISASTER Date and Time received by ADHS HEOC ADHS Approval Signature: Date and Time Processed by ADHS HEOC + Contact email: Contact Phone Number: Type of Waiver Approved Immediate 1st 24 hrs Other: Specific rule - Attach Rule set with identified rule(s) approved Post 48 hrs of declaration

STATE Proposed Wavier Process Projected Plan Finalize the DRAFT Process Identify the users of the Process OSCs Hospitals Child Care Group Homes Assisted Living Long Term Care Outpatient licensed entities etc. Table Top Exercise

Additional Information Frequently Asked Questions (FAQs) for Surging Capacity Issues: http://www.azdhs.gov/als/medical/index.htm 2009 H1N1 Influenza Pandemic-Presidential Emergency Declaration and US Department of Health and Human Services Section 1135 Waiver Authorization: http://www1.cms.gov/surveycertificationgeninfo/downloads/scletter10_06.pdf

Questions Thoughts Thank you for your continued Collaboration with the Department 40