Arrest Rates Decline Post-Implementation of Nurse Led Teams. Nicole Lincoln MS, RN, APRN-BC, CCRN Date June 16, 2016 Time: 2:45 pm- 3:15 pm

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Arrest Rates Decline Post-Implementation of Nurse Led Teams Nicole Lincoln MS, RN, APRN-BC, CCRN Date June 16, 2016 Time: 2:45 pm- 3:15 pm

2

BOSTON MEDICAL CENTER (BMC) 3

QUALITY CARE AND ENGAGEMENT 4

OBJECTIVES To discuss the impact of the dedicated Critical Care Resource Nurse (CRN) role on the nurse led Rapid Response Team (RRT) in an inner city safety net academic medical center.» To evaluate front-line staff nurse satisfaction with the newly implemented role» To assess the clinical benefit to both nurse and patient associated with the availability of the dedicated CRN role 5

RAPID RESPONSE TEAMS Most RRT in hospitals are led by critical care nurses with the goal to empower, educate, and support the bedside nurse during clinical deterioration of a patient (Smith & Guiliano, 2010). 6

AACN SYNERGY MODEL 7

RRT BACKGROUND AT BMC IHI 100,000 Lives Campaign in 2005 At an inner city safety net academic medical center, RRT began in October 2006 The dedicated role of the critical care resource nurse (CRN) was developed by leaders at this institution and was added as an integral part of the RRT in August 2008 8

REASONS TO CALL RRT 9

CRN ROLES AND RESPONSIBILITIES An experienced critical care staff nurse who is not taking a patient assignment in the ICU Functions as a circulating nurse who responds to a pager with one way text capability. The CRN is paged by RN, MD, and others from the interdisciplinary team who seek a consult for clinical advice. There are 2 inpatient campuses at this 500 bed institution each with 1 dedicated CRN per shift on each. The CRN role provides coverage on a 24 hours/7days a week basis, 12 hour shifts. 10

CRN ROLES AND RESPONSIBILITIES CRNs round in all areas to provide surveillance and support for nurses or physicians. The CRN will determine if any staff have a gut feeling that something is wrong with their patient. The CRN rounds to identify patients who need immediate intervention and educates staff on early warning signs to promote an increase in autonomy. The CRN seeks to proactively identify a patient that is having an acute change in their clinical presentation that may require a higher level of care. 11

CRN ROLES AND RESPONSIBILITIES Nurses and physicians also utilize the CRN for non-acute needs such as clinical advice, review of policies, and obtaining difficult IV access, or traveling to procedures with patients that need monitoring. The CRN acts as the liaison to the Cardiac Catheterization Lab, Interventional Radiology, Operative Services, and the Post Anesthesia Care Unit (PACU). Some staff would describe the role as a mobile ICU because CRNs can provide ICU level care on the medical/surgical floors. 12

CRN ROLES AND RESPONSIBILITIES RNs are text paged as a first responder to all acute events, RRT s, Level 1 trauma, STEMI, CVA, cardiac arrest calls The CRN provides support to improve flow in the Emergency Department during traumas, myocardial infarction cases requiring the catheterization lab, cerebral vascular accidents and ICU admissions. 13

METHODS Longitudinal retrospective database collection from BMC for FY2005-2012 1. Chi square analyses of proportions of non comfort care deaths in non-icu patients before and after implementation of the RRTs and the CRN using data from FY 2005-2012 2. Number of rapid response calls 3. Number of non-icu cardiac arrest events 14

BOSTON MEDICAL CENTER RAPID RESPONSE TEAM (RRT) CALLS 15

MEDICAL/SURGICAL UNITS CODE BLUE CALLS /MONTH FY08-11 16

MONTHLY CARDIAC ARREST AND RRT CALLS PER CALENDAR YEAR 17

PRE AND POST RRT PROPORTIONATE MORTALITY, (NON COMFORT CARE) NON-ICU VS. ICU PATIENTS Despite a 12.6% decline in the proportion of non ICU, non comfort care patient deaths after implementation of the RRT, the findings are not statistically significant, p=0.19 18

PRE AND POST CRN PROPORTIONATE MORTALITY, NON COMFORT CARE NON-ICU AND ICU PATIENTS The 20.8% decline in the proportion of non ICU non comfort care patient deaths after implementation of the CCRN are statistically significant, p=0.014. 19

METHODS DESCRIPTIVE QUANTITATIVE STUDY DESIGN 1. Anonymous & voluntary survey Convenience sample of inpatient staff RNs, N=149 Likert scale range of 1-7, 20 item questionnaire Questions grouped into 3 domains based on the AACN Synergy Model 2. T-Test analyses 3. Assessed nurse satisfaction with CCRN role availability Nurse competency domain Benefit to patient s clinical outcome Perception of benefit to the system/organization 20

ANONYMOUS SURVEY QUESTIONS 21

NURSE SURVEY N=149 SUMMARY OF DOMAINS **There was a statistically significant difference (p<0.05) between the Likert score ratings for Patient/Client domain scoring higher when compared by T- analyses to the other domains of the AACN Synergy Model the RN Competencies and System/Organization. 22

NEXT STEPS EWS to be incorporated into proactive screening process for the CRN Plan for enhancing CRN communication with addition of individual CRN cell phones, and embroidered uniforms identifying them, and they now have a dedicated note template to easily identify notes the CRN writes when they consult on a patient Several studies point to the possibility that the RRT nurses are ideally positioned to initiate end of life discussions address code status or refer the patient for a Palliative care consult Involve staff nurses in the decision making of additions to the CRN role that are needed 23

QUESTIONS 24

REFERENCES Curley, M. (1998). Patient-nurse synergy: Optimizing patients' outcomes. American Journal of Critical Care, 7(1), 64-72. Halm, M. (2013). Nursing Handoffs: Ensuring Safe Passage for Patients. American Journal of Critical Care, 22(2), 158-162. Jennings, N. (2012). Rapid response teams at your service. Nursing Management, 43(2), 38-41. doi:10.1097/01.numa.0000409924.39096.50 Kohr, L., Hickey, P., & Curley, M. (2012). Buliding a nurse productivity measure based on the synergy model: First steps. American Journal of Critical Care, 21(6), 420-430. doi:10.4037/ajcc2012859 Orenstein, A., & Callahan, C. (May, 2015). The rescue project. First do no Harm; Quality and Patient Safety Division, Massachusetts Board of Registration in Medicine, pp. 1-4. Smith, L., & Guiliano, K. (2010). Rapid response teams: Improve patient safety and patient outcomes. AACN Advanced Critical Care, 21(2), 126-129. doi:10.1097/nci.0b013e3181d24676 Sonday, C., Grecsek, E., & Casino, P. (2010). Rapid response teams: NPs lead the way. The Nurse Practitioner, 25(25), 40-43. doi: 10.1097/01.NPR.0000371298.44113.69 25