Massachusetts ehealth Institute Provider-Consumer Research RFP Solicitation No. 2014-MeHI-01 Question & Answer Webinar July 24, 2013
Agenda Introduction MassTech Overview Legal Considerations MeHI Overview Provider-Consumer Research RFP Questions 2
Presenters Host: Marie Fell-Remmers, Manager, Project Manager Laurance Stuntz, MeHI Director Elizabeth Copeland, Assistant General Counsel Sean Kennedy, HIE Director Tim Whitaker, Clinical Relationship Manager Please hold all questions to the end 3
MassTech Overview The Massachusetts Technology Collaborative (MassTech) was established pursuant to Massachusetts General Laws Chapter 40J. MassTech is an independent authority of the Commonwealth of Massachusetts. MassTech is the legal entity running the procurement for the Provider-Consumer Research procurement to support the Massachusetts ehealth Institute (MeHI). The MeHI, along with the Massachusetts Broadband Institute (MBI), and the Innovation Institute, is a nondivisible component of MassTech. MeHI functions as a business division of MassTech. 4
Legal Considerations Master Agreement for Professional Services has been posted to MassTech s website. Contract will be funded in full through an ARRA grant awarded by the Office of the National Coordinator (ONC) a division of the U.S. Office of Health and Human Services. Selected firms must comply with federal flow down provisions. To the extent anything stated here is inconsistent with the RFP or Master Agreement, the written documents govern. 5
Legal Considerations (cont.) MassTech reserves all rights to amend, modify or otherwise clarify the RFP, the Master Agreement and any written answers to questions presented. Applications are due by 3:00 p.m. on Tuesday, August 6, 2013 via email and (7) hardcopies ((1) unbound and (6) bound) are due the same date and time to MassTech in Westborough. Please review the RFP and application requirements carefully. Non-responsive applications will be rejected. 6
MeHI Overview MeHI is designated state agency for: MeHI is a division of the Massachusetts Technology Collaborative, a public economic development agency Coordinating health care innovation, technology and competitiveness Accelerating the adoption of health information technologies Promoting health IT to improve the safety, quality and efficiency of health care in Massachusetts Advancing the dissemination of electronic health records systems in all health care provider settings Connecting providers through the statewide HIE Managing HIE and REC grants from Office of National Coordinator 7
MeHI Current Programs Regional Extension Center Medicaid Health Information Exchange Support priority primary care providers implement and meaningfully use EHRs and engage in HIE Partnership with EOHHS to support key operational components of the Medicaid Incentive Payment Program Connects participants to, enables integration with, and maximizes adoption of the Mass HIway 8
Provider-Consumer RFP Main Objectives allow MeHI to understand the health IT needs of healthcare provider and consumer audiences, segmented by key sectors and demographics; and the requirements of each audience to support their health IT adoption. MeHI expects the selected firm(s) to conduct a needs analysis that addresses health care provider and consumer requirements both specifically and broadly. The results of this research will allow MeHI to refine its operational plan to target the best opportunities that will support widespread health IT adoption. 9
Evaluation Process and Criteria Clarity and quality of proposed approach. Level of expertise and experience in the healthcare market. Must be able to tailor the research, analysis and reporting methods to meet the needs of MeHI. Quality of the high-level project plan. An established survey or advisory board of healthcare professionals from which you will solicit input. Demonstrated prior knowledge and understanding that builds on health IT adoption. Membership in professional associations, such as the American Marketing Association, Marketing Research Association, and the Interactive Research association. Overall pricing and rate proposed. 10
Application Process The following items must be submitted to MeHI as part of an application package: an electronic copy of the Authorized Applicant Signature and Acceptance Form (see Attachment B), application and attachments with signatures. Submitted by 3:00 p.m. EDT August 6, 2013, to info@maehi.org. Please include the Solicitation number in the subject heading, AND two bound double sided copies of the Authorized Applicant s Signature and Acceptance Form, application and attachments with original signatures. Submitted by 3:00 p.m. EDT August 6, 2013. 11
Timeline July 12, 2013 July 19, 2013 July 29, 2013 July 31, 2013 August 6, 2013 RFP Issued. Questions due by 5:00 p.m. EDT Bidders Webinar Deadline to post answers to questions. Responses due by 3:00 p.m. EDT 12
Application Components Application packages must include the following documents: Executive Summary 2-page limit Proposal Requirements See sections 4 and 5 High-level Project Plan Statement of Firm Qualifications Staff Qualifications References at least 3 Billing Rates and Structure Authorized Respondent s Signature and Acceptance Form Attachment B Response Coversheet Attachment B 13
Questions 14