Providing effective state-approved training opportunities for caregiving professionals throughout Wisconsin

Inspiring Leadership & Purpose Providing effective state-approved training opportunities for caregiving professionals throughout Wisconsin 2018 Offerings State-Approved Train-the-Trainer Sessions Medication Administration Standard Precautions Fire Safety First Aid and Choking Task-Specific Training Sessions Unlocking the Puzzle Finding Solutions in Falls Prevention and other Frequent Challenges Nonverbal Communication and Body Language: Discover the Blueprint to Better Communication with Staff and Residents Improv and Dementia Care Learning to Say Yes and Train-the-Trainer Respecting Resident Rights and Preventing CBRF Violations Train-the-Trainer Continuing Education Days for Trainers Medication Administration Fire Safety Standard Precautions Online Courses For additional training dates and locations, visit: www.uwgb.edu/outreach/wicare

Benefits of attending Train-the-Trainer and Continuing Education courses through the Wisconsin Caregiver Academy: State-Approved Train-the-Trainer Sessions 1 2 3 4 5 6 7 8 Cost savings to your company you become the instructor who trains the staff at your facility. Trainings take place each month in different locations throughout the state to accommodate your location. You will receive the state-approved curriculum, plus the PowerPoint, tests and additional materials needed to provide high-quality training to your staff. Take all four state-approved Train-the-Trainer courses in one week. No other Train-the-Trainer program in Wisconsin offers all four trainings! All instructors of the Wisconsin Caregiver Academy are approved by the Wisconsin Department of Health Services and are experienced trainers. You will receive instruction on how to apply to become an instructor with the Wisconsin CBRF Training Registry and how to navigate the website. Continuing Education courses count towards your 24 hours of National Association of Long Term Care Administrator Board (NAB) continuing education renewal requirements. You will be invited to become part of a closed Facebook group a networking tool for trainers to connect with each other, ask questions, offer advice and share training related stories. You ll find this an invaluable asset for trainers who are just starting out as you are able to hear from seasoned trainers as to what works well and what doesn t. This is exclusive to Wisconsin Caregiver Academy trainers! The Train-the-Trainer courses have been developed and approved by the Wisconsin Department of Health Services, Bureau of Assisted Living and the Division of Quality Assurance, to offer an option for individuals without the required background to seek approval as Community Based Residential Facilities (CBRF) instructors. These courses provide participants with the program knowledge, training skills and curriculum to offer high-quality trainings within their own organizations. For Medication Administration, Standard Precautions and Fire Safety, the same required adult education component is offered for all participants at the same time, enabling participants to take all three programs. This portion of the course is offered on the third day of training from 8-11:30 a.m. and is included in the registration of the listed courses. For First Aid and Choking, there is no separate adult education class. The adult education component is taught throughout the course. Ways to Save on State-Approved Train-the-Trainer Courses One person can take all listed Train-the-Trainer courses or an organization/agency may send up to four people to attend each individual course and receive the same savings. Save $500 when taking all four Train-the-Trainer programs, or save $300 when taking three of the four Train-the-Trainer programs in any combination. Medication Administration Standard Precautions Fire Safety First Aid and Choking

State-Approved Train-the-Trainer Sessions (continued) Medication Administration Train-the-Trainer Course Two-and-a-Half-Day Course, $1,400 Includes instruction, materials, lunch and beverages Monday and Tuesday: 8 a.m.-5 p.m. Wednesday: 8-11:30 a.m. (Adult Education) See registration form for training dates and locations. The Medication Administration Train-the-Trainer program is a two-anda-half-day course designed for individuals who seek to become stateapproved Medication Administration Trainers. This course has been approved by the Wisconsin Department of Health Services, Division of Quality Assurance and Bureau of Assisted Living. Medication Administration s All instructors are approved by the Wisconsin Department of Health Services. Standard Precautions Train-the-Trainer Course One-Day Course, $500 Includes instruction, materials, lunch and beverages Wednesday: 8-11:30 a.m. (Adult Education) 11:30 a.m.-5 p.m. See registration form for training dates and locations. The Standard Precautions Train-the-Trainer program is a one-day course designed for individuals who seek to become state-approved Standard Precautions Trainers. This course has been approved by the Wisconsin Department of Health Services, Division of Quality Assurance and Bureau of Assisted Living. Standard Precautions s All instructors are approved by the Wisconsin Department of Health Services. Sally Schmidt, RN Jackie Thorson, BSN, RN Sally Schmidt, RN Jackie Thorson, BSN, RN

State-Approved Train-the-Trainer Sessions (continued) Fire Safety Train-the-Trainer Course One-and-a-Half-Day Course, $1,000 Includes instruction, materials, lunch and beverages Wednesday: 8-11:30 a.m. (Adult Education) Thursday: 8 a.m.-5 p.m. See registration form for training dates and locations. The Fire Safety Train-the-Trainer program is a one-and-a-half-day course and is designed for individuals who seek to become state-approved Fire Safety Trainers. This course has been approved by the Wisconsin Department of Health Services, Division of Quality Assurance and Bureau of Assisted Living. Fire Safety s All instructors are approved by the Wisconsin Department of Health Services. First Aid and Choking Train-the-Trainer Course One-Day Course, $1,100 Includes instruction, materials, lunch and beverages Friday: 8 a.m.-5 p.m. See registration form for training dates and locations. The First Aid and Choking Train-the-Trainer program is a one-day course and is designed for individuals who seek to become state-approved First Aid and Choking Trainers. This course has been approved by the Wisconsin Department of Health Services, Division of Quality Assurance and Bureau of Assisted Living. First Aid and Choking s All instructors are approved by the Wisconsin Department of Health Services. Mike Nichols, Firefighter Bernie Leonard, MBA, CCP Mike Nichols, Firefighter Bernie Leonard, MBA, CCP

Task-Specific Training Sessions New in 2018: Task-Specific and NHA Continuing Education Opportunities Leadership Development Series UW-Green Bay s Wisconsin Caregiver Academy is offering its first Leadership Development Series with an emphasis on person-centered care. All four courses in this series will count towards your 24 hours of National Association of Long Term Care Administrator Board (NAB) continuing education renewal requirements. Each session awards NHA Continuing Education Credits. Save $75 when you register for all four courses in the Leadership Development Series. 1 2 3 4 Unlocking the Puzzle Finding Solutions in Falls Prevention and Other Frequent Challenges In this hands-on training, you will identify ways to increase your toolkit of prevention resources and learn how to tackle difficult situations. Unlocking the Puzzle will explore ways to spot trends that are occurring at your assisted living community and give you the ability to develop a resident-centered plan that reduces falls. Nonverbal Communication and Body Language: Discover the Blueprint to Better Communication with Staff and Residents This interactive training looks at body language from the perspective of how understanding nonverbal cues directly impacts relationships with your staff and residents. Participants will identify situations that are unique to caregivers and how using nonverbal communication is critical to working with the elderly. Improv and Dementia Care Learning to Say Yes and Train-the-Trainer This course will give you tools vital to train caregivers on how to use improv theater skills in their interactions with residents with dementia. One of the greatest gifts that can be given to someone with dementia is a sense of purpose and acceptance, and improv is the language that allows staff to accomplish this. Respecting Resident Rights and Preventing CBRF Violations Train-the-Trainer This course provides a comprehensive foundation for new or seasoned trainers to build their skill set for person-centered care practices, laws and violations. Attendees will leave with DHS 83.21 required residents rights curriculum for staff training. The session will also discuss some of the top CBRF violations and what you can do to make sure your facility remains in compliance.

Task-Specific Training Sessions (continued) Unlocking the Puzzle Finding Solutions in Falls Prevention and Other Challenges One-Day Course, $149 Includes instruction, materials, breakfast, lunch and beverages This session awards 6 NHA Continuing Education Credits. May 10, 2018 8 a.m.-3 p.m. Liberty Hall 800 Eisenhower Dr., Kimberly Do you deal with a resident who falls often? Ever become frustrated running out of ideas to prevent frequent falls? Falls can impact an assisted living facility s census, resident quality of life, liability risks and employee retention rates. In this hands-on training, you will identify ways to increase your toolkit of prevention resources and learn how to tackle difficult situations. Unlocking the Puzzle will explore ways to spot trends that are occurring at your assisted living community and give you the ability to develop a resident-centered plan that reduces falls with proven, evidence-based methods. Upon Completion Participants Will Know How to: Spot trends and utilize root cause analysis to develop a plan Identify and maximize fall mitigation resources Link resources to develop a comprehensive individual service plan Maximize resident independence while reducing risk of injuries and improving quality of life Laura Nolan, BA, has 23 years of experience in the long-term care field. By using the methods she will be teaching, her company reduced falls by over 50% during the first year of implementation. Laura currently works for UW-Green Bay on the Wisconsin CBRF Training Registry Project and has experience developing assisted living training curriculum. Nonverbal Communication and Body Language: Discover the Blueprint to Better Communication with Staff and Residents Half-Day Course, $89 Includes instruction, continental breakfast, materials and certificate of completion This session awards 4 NHA Continuing Education Credits. June 7, 2018 8 a.m.-12 p.m. Radisson Hotel & Conference Center 2040 Airport Drive, Green Bay This interactive training looks at body language from the perspective of how understanding nonverbal cues directly impacts relationships with your staff and residents. Participants will identify situations that are unique to caregivers and how using nonverbal communication is critical to working with the elderly, especially those with dementia or Alzheimer s Disease. Attendees will be able to apply the techniques and best practices learned at this workshop to enhance their everyday communication with staff, residents and family members. Kristin Bock, BA in psychology, is a certified body language specialist with more than two decades of experience in the human services industry, including assisted living, long-term care, management and human resources. Kristin s background includes direct practice, administration and supervision in those settings. She has more than 15 years of experience as an employee trainer for caregiving professionals throughout Wisconsin.

Task-Specific Training Sessions (continued) Improv and Dementia Care Learning to say Yes and Train-the-Trainer One-Day Course, $199 Includes instruction, materials along with a DVD with four modules for staff training, lunch and beverages This session awards 6 NHA Continuing Education Credits. August 16, 2018 8 a.m.-3 p.m. Radisson Hotel & Conference Center 2040 Airport Drive, Green Bay Improvisation, or improv, is a form of live theatre in which the plot, characters and dialogue of a game, scene or story are made up in the moment. Often improvisers will take a suggestion from the audience, or draw on some other source of inspiration to get started. This Train-the-Trainer course will give you tools vital to train caregivers on how to use improv theater skills in interactions with residents with dementia. One of the greatest gifts that can be given to someone with dementia is a sense of purpose and acceptance, and improv is the language that allows staff to accomplish this. Upon Completion Participants Will Learn How to: Use improv as a tool to communicate and reduce challenging behaviors Use Yes and in conversations Train your staff on how to use improv with your residents and improve the quality of life for people with dementia Laura Nolan, BA, has 23 years of experience in the long-term care field. She is an active member of the Purple Angel Dementia Friendly Communities for Brown County. Having lived and breathed the life of an assisted living provider, Laura brings tried and true methods in her training that are practical and achievable for providers. Respecting Resident Rights and Preventing CBRF Violations Train-the-Trainer One-Day Course, $179 Includes instruction, materials, lunch and beverages This session awards 6 NHA Continuing Education Credits. October 4, 2018 8 a.m.-4 p.m. Liberty Hall 800 Eisenhower Dr., Kimberly The Resident Rights and CBRF Violations Train-the-Trainer course, recognized as a training need by the Department of Quality Assurance, is a highly practical training that provides a comprehensive foundation for new or seasoned trainers to build their skill set for person-centered care practices, laws and violations. Attendees will leave with DHS 83.21 required residents rights curriculum for staff training. The curriculum will also discuss some of the top CBRF violations and what you can do to make sure your facility remains in compliance. Jason Berdyck, BS, is a certified instructor for the Wisconsin Department of Health Services, Bureau of Assisted Living and Department of Quality Assurance. Jason holds a Bachelor of Science Degree in Technology Education and has over 10 years of direct training experience in the assisted living and long-term care industry. He has designed educational offerings related to the care of intellectually disabled adults, including continuing education workshops, webinars and online courses for licensed and certified adult family homes (AFH), community based residential facilities (CBRF) and residential care apartment complexes (RCAC).

Ethics and Boundaries Ethics and Boundaries: Ethics and End of Life Care A RESPECTFUL Approach Half-Day Course, $89 8:30 a.m.-12:30 p.m. Includes instruction, continental breakfast, materials and certificate of completion This session awards 4 NHA Continuing Education Credits. June 8, 2018 October 4, 2018 October 11, 2018 Green Bay Oshkosh Appleton Using the RESPECTFUL model* as a framework, this workshop explores the multiple identities that influence ethical decision-making at the end of life. The RESPECTFUL model assesses clients through ten dimensions: Religion/Spirituality, Economic/Class Background, Sexual Orientation and/or Gender Identity, Personal Style and Education, Ethnic/ Racial Identity, Chronological/ Lifespan Challenges, Trauma, Family Background, Unique Physical Characteristics, and Location of Residence and Language Differences. *Authors: Michael D Andrea and Judy Daniels Gail Trimberger, MSW, PhD, LCSW, Associate Professor with UW-Green Bay s Professional Social Work Programs, teaches at both undergraduate and graduate levels. She has over 20 years of direct experience in various medical social work settings including public health, long-term care, acute care crisis intervention and hospice. Gail s background includes direct practice, administration and supervision in each of those settings. Continuing Education: 4 CEHs/0.4 CEUs Information on additional Ethics and Boundaries trainings is available at www.uwgb.edu/profed Continuing education credit hours offered for nursing home administrators, social workers, licensed professional counselors, health and human services professionals and marriage and family therapists. Ethics and Boundaries: Trauma-Informed Practice Half-Day Course, $89 8:30 a.m.-12:30 p.m. Includes instruction, continental breakfast, materials and certificate of completion This session awards 4 NHA Continuing Education Credits. May 18, 2018 Marshfield September 21, 2018 Green Bay October 19, 2018 Port Washington November 16, 2018 Marshfield This ethics and boundaries training will explore the role of traumainformed care and identify how professional practices impact the framework for intervention. Practitioners will gain knowledge of how trauma-informed environments can support and enhance ethical practices, how to set appropriate boundaries and promote self-care principles. Joan Groessl, PhD, MSW, LCSW, holds a Doctorate of Philosophy in Leadership Studies, a Master s Degree in Social Work and is a Licensed Clinical Social Worker in the State of Wisconsin. She has over 20 years of direct practice and administrative experience in county mental health services. Her areas of expertise and interest include mental health, administration, ethics and boundaries and social work leadership. Joan is an Assistant Professor and BSW Program Coordinator for Social Work Professional Programs at UW-Green Bay. Continuing Education: 4 CEHs/0.4 CEUs Information on additional Ethics and Boundaries trainings is available at www.uwgb.edu/profed Continuing education credit hours offered for social workers, licensed professional counselors, health and human service professionals, nursing home administrators and marriage and family therapists. Participants must attend the entire training to receive CEUs/CEHs.

Continuing Education Days for Trainers CEHs: Continuing Education hours are accepted by the Wisconsin Department of Health Services and the Bureau of Assisted Living for CBRF s. Continuing Education Day Savings Take all three consecutive continuing education days and receive a $45 discount. Medication Administration Continuing Education Day One-Day Course, $179 Includes instruction, materials, 6 CEHs, lunch and beverages September 11, 2018 8 a.m.-3 p.m. Radisson Hotel & Conference Center 2040 Airport Drive, Green Bay Expand your knowledge and explore future trends in medication administration. This continuing education day is designed for assisted living caregivers, professionals and trainers, long-term care and direct-care employees and volunteers, CBRF trainers and administrators, pharmaceutical professionals, certified nursing assistants, in-home caregivers, nurses, emergency services personnel, educators and healthcare facility consultants. Jeff Kirchner, RPh, received his RPh from the UW-Madison School of Pharmacy. Jeff is the President and CEO of Streu s Pharmacy Bay Natural in Green Bay, Wisconsin and is a frequent speaker for the Stepping On program for the Aging and Disability Resource Center of Brown County and a presenter at the annual Pharmacy Leadership Conference. He served as president of the Pharmacy Society and is currently an active board member of the Wisconsin Pharmacy Foundation. Jeff has received numerous awards and community recognition for his professional leadership in pharmacotherapy. Sponsored by UW-Green Bay and Streu s Pharmacy Bay Natural.

Continuing Education Days for Trainers (continued) Standard Precautions Continuing Education Day One-Day Course, $179 Includes instruction, materials, 6 CEHs, lunch and beverages (3 CEHs may be used towards adult education) September 12, 2018 Training 8 a.m.-3 p.m. Radisson Hotel & Conference Center 2040 Airport Drive, Green Bay Increase your knowledge base and discover new transmission elements in standard precautions practices. This continuing education day is designed for assisted living caregivers, professionals and trainers, long-term care and direct-care employees and volunteers, CBRF trainers and administrators, pharmaceutical professionals, certified nursing assistants, in-home caregivers, nurses, emergency services personnel, educators and healthcare facility consultants. Jackie Thorson, BSN, RN Approved Wisconsin Department of Health Services Fire Safety Continuing Education Day One-Day Course, $179 Includes instruction, materials, 6 CEHs, lunch and beverages September 13, 2018 Training 8 a.m.-3 p.m. Radisson Hotel & Conference Center 2040 Airport Drive, Green Bay Increase your expertise and discover new techniques in fire safety and prevention. This continuing education day is designed for assisted living caregivers, professionals and trainers, long-term care and direct-care employees and volunteers, CBRF trainers and administrators, emergency services employees and fire safety educators, volunteers and healthcare facility consultants. Mike Nichols, Firefighter Approved Wisconsin Department of Health Services

Online Continuing Education Registration Registration Deadline: One week prior to training Choose one of the following ways to register: State-approved online continuing education hours for Medication Administration, Standard Precautions and Adult Education s. These non-credit online programs are made available through a partnership between UW-Green Bay Continuing Professional Education and Education To Go (ed2go), a provider of adult continuing education programs for more than 1,500 leading colleges, universities and other educational institutions. Approved Online Courses Register at www.ed2go.com/uwgbwca Medication Administration Spirituality, Health and Healing Natural Health and Healing Holistic and Integrative Health Integrative Mental Health Pain Assessment and Management Medical Terminology Standard Precautions Handling Medical Emergencies Adult Education Teaching Adult Learners Mastering Public Speaking Keys to Effective Communication Interpersonal Communication Online: Visit www.uwgb.edu/outreach/wicare Phone: Call 920-465-2642 Mail: Send completed registration form with payment to: UW-Green Bay Continuing and Professional Education 2420 Nicolet Drive Green Bay, WI 54311-7001 Fax: Send registration to 920-465-2643. Credit card registrations only. Personal Information Name: Mailing Address: City: State: ZIP: Work Phone: ( ) Home Phone: ( ) Email: Organization: Please send me emails from the Wisconsin Caregiver Academy to provide updates on upcoming activities and programs. Yes No Payment Check enclosed: (payable to UWGB Continuing Professional Education) Check No.: Check Amount: $ Charge my: Visa MasterCard Card No.: Exp.: / (mm/yy) 3-digit (CVV) Code: Cardholder Name: Signature: Continue to program selection on the next page.

Select Program(s) Medication Administration Train-the-Trainer: $1,400 January 22-24 Madison February 19-21 Marshfield March 12-14 Grafton April 16-18 Green Bay May 14-16 Tomah June 11-13 Marshfield July 16-18 Grafton August 13-15 Eau Claire September 17-19 Manitowoc October 15-17 Madison November 12-14 Racine December 10-12 Green Bay Standard Precautions Train-the-Trainer: $500 January 24 Madison February 21 Marshfield March 14 Grafton April 18 Green Bay May 16 Tomah June 13 Marshfield July 18 Grafton August 15 Eau Claire September 19 Manitowoc October 17 Madison November 14 Racine December 12 Green Bay Fire Safety Train-the-Trainer: $1,000 January 24-25 Madison February 21-22 Marshfield March 14-15 Grafton April 18-19 Green Bay May 16-17 Tomah June 13-14 Marshfield July 18-19 Grafton August 15-16 Eau Claire September 19-20 Manitowoc October 17-18 Madison November 14-15 Racine December 12-13 Green Bay *The UW-Green Bay Social Work Professional Program, accredited by the Council on Social Work Education (CSWE), the UW Oshkosh Department of Counselor Education, accredited by the Commission for the Accreditation of Counseling and Related Education Program (CACREP) and UW-Green Bay, accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools, approves continuing education training for UW-Green Bay and is accepted by the State of Wisconsin as continuing education credit hours. First Aid and Choking Train-the-Trainer: $1,100 January 26 Madison February 23 Marshfield March 16 Grafton April 20 Green Bay May 18 Tomah June 15 Marshfield July 20 Grafton August 17 Eau Claire September 21 Manitowoc October 19 Madison November 16 Racine December 14 Green Bay Unlocking the Puzzle: $149 May 10 Kimberly Nonverbal Communication and Body Language: $89 June 7 Green Bay Improv and Dementia Care: $199 August 16 Green Bay Respecting Resident Rights and Preventing CBRF Violations Train-the-Trainer: $179 October 4 Grafton Ethics and Boundaries: Ethics and End of Life Care: $89 June 8 Green Bay October 4 Oshkosh October 11 Appleton Ethics and Boundaries: Trauma-Informed Practice: $89 May 18 Marshfield September 21 Green Bay October 19 Port Washington November 16 Marshfield Medication Administration Continuing Education Day: $179 September 11 Green Bay Standard Precautions Continuing Education Day: $179 September 12 Green Bay Fire Safety Continuing Education Day: $179 September 13 Green Bay Ways to Save Money on Training State-Approved Train-the-Trainer Savings One person can take all three or four courses or an organization/agency may send up to four people to attend each individual Train-the-Trainer course and receive the savings. Save $500 when taking all four Train-the-Trainer programs, or save $300 when taking three of the four Train-the-Trainer programs in any combination. Continuing Education Day Savings Take all three consecutive continuing education days and receive a $45 discount. Task-Specific Training Session Savings Save $75 when you register for all four courses in the Leadership Development Series. Registration and Cancellation Policy A full refund minus a 10% processing fee is given when cancelling your registration more than 10 days prior to an event or when transferring your registration to another date more than 10 days prior to an event. No refund is issued when cancelling your registration fewer than 10 days prior to an event or when transferring your registration to another date fewer than 10 days prior to an event. A substitute may attend in your place. In cases of low enrollment, UW-Green Bay reserves the right to cancel programs for a full refund. Make your check payable to UWGB Continuing Professional Education. If you have a disability and desire accommodations, please advise us when you register.

Inspiring Leadership & Purpose Division of Continuing Education and Community Engagement 2472 University of Wisconsin-Green Bay 2420 Nicolet Drive Green Bay, WI 54311-7001 Providing effective state-approved training opportunities for caregiving professionals throughout Wisconsin Contact Information: Wisconsin Caregiver Academy Continuing Professional Education UW-Green Bay Phone: 920-465-2642 Email: wicaregiveracademy@uwgb.edu www.fb.com/wisconsincaregiveracademy For additional training dates and locations, visit www.uwgb.edu/outreach/wicare