EMERGENCY DEPARTMENT MANAGEMENT

Innovations in EMERGENCY DEPARTMENT MANAGEMENT A New 18-Hour Intensive and Advanced ED Operations Conference Course Sponsors The ED Benchmarking Alliance The Center for Emergency Medical Education Emergency Medical Abstracts February 15th - 17th, 2017 New Orleans Marriott New Orleans, LA KEYNOTE SPEAKER Steven Stack, MD Emergency Physician Immediate Past President American Medical Association www.edbaconference.com

Managing the many challenges associated with the functioning of a contemporary emergency department can prove daunting to even the most skilled managers. The many difficulties that exist can be overwhelming, yet there are answers. There are EDs that have faced the same challenges and have come up with viable solutions. This three-day immersion into the challenges of running an ED will provide you and your leadership team with the tools and techniques to create a world-class emergency department. You ll hear from experts who have created successful practices in the ever-changing world of emergency medicine. Intended Audience The Innovations in Emergency Department Management conference is intended for emergency department medical and nursing directors, as well as hospital executives who are seeking information to optimize the function of their departments. The conference is intended to be an intensive and advanced program that will provide participants with concrete strategies to address the multiple challenges that confront modern emergency departments. The Focus of the 2017 Course Will Include: Scribes? Yes? No? When? Where? Staffing Ratios for the ED Ante Up: Big Regulatory Changes? The EMR: Fantastic or...? ED Culture: Can You Change it? New Productivity Measures for EM Team Triage in 18 EDs Solutions to the On Call Crisis New Ideas in MD Scheduling Creating the Exceptional ED Retention for Physicians Making Trauma Pay! Retail Healthcare: Is It Here to Stay? Night Warriors: Strategies for Working the Night Shift Learning Objectives Upon completion of this conference, participants will be able to: Identify opportunities to improve ED operations Implement solutions for a broad spectrum of ED operational issues Provide a mechanism for continued performance improvement Incorporate essential elements and strategies for developing a successful ED Sponsors THE CENTER FOR MEDICAL EDUCATION Founded in 1994, the Emergency Department Benchmarking Alliance (EDBA) is a not-for-profit organization which exists solely to support the individuals who manage emergency departments across the country. EDBA maintains an unbiased database of ED demographic and performance metrics from over 1,200 hospitals reporting annually. The organization fosters communication between members regarding operational and policy issues, cosponsors educational and consensus conferences related to ED management and provides a framework for support of ED operational research. CME Accreditation The Center for Medical Education, Inc. has been providing evidence-based medical education mainly in the fields of emergency medicine and primary care since 1977. The Center has produced well over 450 live programs since its inception, with over 6,000 physicians and advanced-practice clinicians attending its 2016 programs. In addition, an extensive library of its courses is available on the internet for self-study. The Center also produces a series of monthly subscription audio publications focused on the latest literature in emergency medicine and primary care. The Center for Emergency Medical Education (CEME), LLC is a medical education organization that has sponsored over 180 continuing medical education courses with total registrations exceeding 25,000 physicians and allied healthcare professionals. Areas of specific expertise include risk management, emergency pediatrics and emergency medicine board preparation courses. All courses are also available on the internet for self-study. The goal of the company is assisting clinicians in improving patient care through the production of high quality medical education. This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education through the joint providership of the Center for Emergency Medical Education and The Center for Medical Education, Inc. The Center for Emergency Medical Education is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. The Center for Emergency Medical Education designates this Live activity for a maximum of 18.25 AMA PRA Category 1 Credits. Physicians should claim only the credit commensurate with the extent of their participation in the activity. The Center for Medical Education, Inc., is an approved provider by the California Board of Registered Nursing, Provider No. 12345.

Keynote Speaker Faculty Steven Stack, MD Emergency Physician Immediate Past President American Medical Association Steven Stack, MD has had an extraordinary career in medical leadership. An actively practicing emergency physician, he is the youngest American Medical Association President since 1854. Dr. Stack has particular expertise in health information systems and has served on advisory committees for the Office of the National Coordinator for Health Information Technology (ONC), including the Health IT Safety Center Task Force, the Health IT Implementation, Usability and Safety Workgroup and the Information Exchange Workgroup the PCAST Report Workgroup, and the Strategic Plan Workgroup. As a reflection of his interest in the areas of physician licensure, regulation and assessment, he has served as chair of the Federation of State Medical Boards (FSMB) Maintenance of Licensure (MOL) Implementation Group. Shari Welch, MD Program Director Emergency Physician, Intermountain Healthcare Principal, Quality Matters Consulting, Salt Lake City, Utah Author, Quality Matters: Solutions for a Safe and Efficient Emergency Department James Augustine, MD Director of Clinical Operations, US Acute Care Solutions, Canton, Ohio Vice-President, Emergency Department Benchmarking Alliance (EDBA) W. Richard Bukata, MD Medical Director, The Center for Medical Education, Inc. Clinical Professor of Emergency Medicine, Los Angeles County / USC Medical Center, Los Angeles, California Michael Gibbons, RN, MBA Senior Consultant, Quality Matters Consulting Former VP Emergency Services, Swedish American Health System Former ED Nursing Director, Intermountain Healthcare, Utah Kevin Klauer, DO, EJD Chief Medical Officer, Emergency Medicine, TeamHealth, Knoxville, Tennessee Assistant Clinical Professor, Michigan State University College of Osteopathic Medicine Co-Host, ED Leadership Monthly Michael Granovsky, MD President, LogixHealth Founder, Greater Washington Emergency Physicians Education Chair, ACEP s Coding and Nomenclature Committee Director, ACEP s Coding and Reimbursement Course Editor, ED Coding Alert Anthony Napoli, MD Director, Newport Hospital Emergency Department Associate Professor, Warren Alpert Medical School Brown University Providence, Rhode Island Nick Jouriles, MD President, Emergency Department Benchmarking Alliance (EDBA) Past President, American College of Emergency Physicians Professor and Chair of Emergency Medicine, NEUOCOM / Akron General Hospital, Akron, Ohio ACEP Council Meritorious Service Award David Seaberg, MD Professor and Chairman, Department of Emergency Medicine University of Tennessee College of Medicine, Chattanooga, Tennessee President, American College of Emergency Physicians 2011-2012 Pam Turner, RN, MBA Vice-President of Strategic Improvement, HCA Former ED Nursing Director, University Hospital, Las Vegas Former Principal Rudder Consulting Michael Williams, MPA President and Founder, Abaris Consulting Group Healthcare Consulting for 28 Years Former Director, EMS Orange County, CA Register Today at EDBAconference.com or Call 1-800-458-4779 (9:00am-4:30pm ET, M-F) Faculty Disclosure It is the policy of the Center for Emergency Medical Education (CEME) to assure balance, independence, objectivity, and scientific rigor in all its sponsored educational activities, and that all contributors present information in an objective, unbiased manner without endorsement or criticism of specific products or services and that the relationships that contributors disclose will not influence their contributions. Those in a position to control the content of this educational activity are required to disclose to learners all relevant financial relationships with any commercial interests prior to the beginning of the educational activity. Resolution of Conflicts of Interest In accordance with the ACCME Standards for Commercial Support of CME, the Center for Emergency Medical Education implemented mechanisms, prior to the planning and implementation of this CME activity, to identify and resolve conflicts of interest for all individuals in a position to control content of this CME activity.

Conference Venue & Accommodations For 2017 our host hotel will be the New Orleans Marriott. Right on the edge of the French Quarter on Canal Street, you ll be in the center of the action. There is easy access to the sites and sounds of the Mississippi river (only a few blocks away) as well our favorite places in the Quarter - the Café du Monde for late night beignets and chicory coffee, the Acme Oyster House, Willie Mae s Scotch House for the best fried chicken in the world, some very serious antique shops, and the artists and entertainers at Jackson Square. Also check out Mina s right behind the hotel and ask for the ham hocks and the Palace Café seriously good food literally feet from the hotel. Discounted Room Rate: A block of rooms has been reserved at the discounted rate of $246.00/night + tax. Reserve your room before January 25, 2017 to obtain the discounted rate. Book by Phone: Call (800) 228-9290, mention that you are attending the Innovations in Emergency Department Management Conference. Be sure to reserve your room early to ensure you receive the discounted room rate. Once the block is full, this reduced rate will no longer apply, regardless of the cut-off date. Tuition The tuition has been structured to encourage hospitals or related companies to send teams of individuals who are integral to the function of your emergency department. One Attendee: $895 Two: $1,690 (Save $100) Four: $3,130 (Save $450) Five: $3,775 (Save $700) Three: $2,435 (Save $250) Six: $4,370 (Save $1,000) CALL FOR ABSTRACTS! Poster Competition Submit your abstract for the Poster Competition at the 2017 Innovations in Emergency Department Management conference to be held in New Orleans, from February 15th through 17th. Take advantage of this perfect opportunity to showcase your great ideas occurring on the front lines on a wide range of topics, from new intake strategies and patient flow improvements to discharge processes and IT solutions. No advanced statistics are required. We are looking to showcase innovations occurring in hospitals across the country. You don t have to be an academic center to showcase your work. - See website for details. HIGH VALUE PRIZES WILL BE AWARDED. Register Today at EDBAconference.com or Call 1-800-458-4779 (9:00am-4:30pm ET, M-F)

Daily Schedule Please Note: Scheduled order of presentations and speakers subject to change. Day One: Wednesday, February 15 th 7:30am-8:00am REGISTRATION / CONTINENTAL BREAKFAST 8:00am-8:15am Introduction & Welcome Shari Welch, MD 8:15am-9:00am KEYNOTE Lessons in Life: EM from the Front Lines Steven Stack, MD 9:00am-9:30am Scribes: Yes? No? When? Where? Shari Welch, MD 9:30am-10:00am Strategies for Optimizing Lab and Imaging Services Pam Turner, RN, MBA 10:00am-10:30am Optimizing Housekeeping and Transport Michael Gibbons, RN, MBA 10:30am-10:45am MORNING BREAK / View Posters 10:45am-11:15am Staffing Ratios for Clinicians James Augustine, MD 11:15am-11:45am Dealing with the Challenge of Practice Variation W. Richard Bukata, MD 11:45am-12:15pm Philanthropy in the ED Michael Gibbons, RN, MBA 12:15pm-1:30pm LUNCH (ON YOUR OWN) / View Posters 1:30pm-2:00pm ED Culture: Can You Change It? Shari Welch, MD 2:00pm-2:30pm ED Leadership Tips and Tricks David Seaberg, MD 2:30pm-3:00pm Night Warriors: Strategies for Night Shift Workers Michael Gibbons, RN, MBA 3:00pm-3:30pm It s Time to Ante Up: Big Regulatory Changes Michael Granovsky, MD 3:30pm-3:45pm AFTERNOON BREAK / View Posters 3:45pm-4:15pm Hot Topics from the ED Literature W. Richard Bukata, MD 4:15pm-4:45pm The EMR: Fantastic or...? Steven Stack, MD 4:45pm-5:15pm Open Forum / Questions - All Faculty Moderated by Shari Welch, MD 6:00pm-7:00pm ED Benchmarking Alliance Reception All Welcome! Day Two: Thursday, February 16 th 7:30am-8:00am BONUS BREAKFAST LECTURE New Productivity Measures for the Medical Director Anthony Napoli, MD 8:00am-8:15am ED Benchmarking Alliance, State-of-the-Organization Nick Jouriles, MD 8:15am-9:00am An Analysis of the 2016 EDBA Database James Augustine, MD 9:00am-9:30am On the Table: What Are You Leaving Behind? Michael Granovsky, MD 9:30am-10:00am Implementing Team Triage in 18 EDs Pam Turner, RN, MBA 10:00am-10:30am Training Wheels: Are We Training ED Docs for the Future? David Seaberg, MD 10:30am-10:45am MORNING BREAK / View Posters 10:45am-11:15am Growth Opportunities for Emergency Medicine Michael Granovsky, MD 11:15am-11:45am New Solutions to the On Call Crisis Michael Williams, MPA 11:45am-12:15pm Alternatives to Opioids Kevin Klauer, DO, EJD 12:15pm-1:30pm LUNCH BREAK (ON YOUR OWN) / View Posters 1:30pm-2:00pm Open Forum / Questions All Faculty Moderated by Shari Welch, MD 2:00pm-3:30pm WORKSHOPS Workshop A: Creating the Exceptional ED (Jouriles, Seaberg) Workshop B: Developing the Financially Sound ED (Granovsky, Klauer) Workshop C: Nursing Leadership Struggles (Gibbons, Turner) Day Three: Friday, February 17 th 7:30am-8:00am CONTINENTAL BREAKFAST / View Posters 8:00am-8:30am Nightmares for ED Leadership 2017 Kevin Klauer, DO, EJD 8:30am-9:00am New Ideas in Scheduling for Clinicians Shari Welch, MD 9:00am-9:30am Retail Healthcare: Is it Here to Stay? Michael Williams, MPA 9:30am-10:00am 3 R S for APCs: Recruiting, Reimbursement and Regulations Kevin Klauer, DO, EJD 10:00am-10:15am MORNING BREAK 10:15am-10:45am Making Trauma Pay! Michael Williams, MPA 10:45am-11:15am Integration and Retention for Physicians Kevin Klauer, DO, EJD 11:15am-11:45am Poster Presentations Steven Davidson, MD 11:45am-12:15pm Open Forum / Questions - All Faculty Moderated by Shari Welch, MD 12:15pm-1:30pm LUNCH BREAK (ON YOUR OWN) Adjourn Shari Welch, MD 1:30pm-4:00pm Educational Local ED Tour Hosted by EDBA Board Members

Innovations in EMERGENCY DEPARTMENT MANAGEMENT PRSRT STD U.S. POSTAGE PA I D PASADENA, CA PERMIT NO. 572 A New 18-Hour Intensive and Advanced ED Operations Conference February 15-17, 2017 New Orleans Marriott New Orleans, LA PLEAS E POST KEYNOTE SPEAKER Steven Stack, MD Emergency Physician Immediate Past President American Medical Association MEDICAL EDUCATION THE CENTER FOR February 15th - 17th, 2017 New Orleans Marriott New Orleans, LA A New 18-Hour Intensive and Advanced ED Operations Conference EMERGENCY DEPARTMENT MANAGEMENT Innovations in