APRIL 23, 2018 Tell us something good T.J. REGIONAL HEALTH HOSTS GLASGOW BARREN COUNTY CHAMBER OF COMMERCE QUARTERLY BREAKFAST T.J. Regional Health proudly hosted the Quarterly Chamber Breakfast last Friday morning at the T.J. Health Pavilion Community Center. More than 200 local community business leaders attended. The event highlighted two major accomplishments that our T.J. Oncology Department has recently achieved - the UK Markey Cancer Center Network affiliation and the Commission on Cancer Accreditation. Several guests from UK Markey Cancer Center attended the breakfast, including Dr. Timothy Mullett, who spoke to the group of Chamber members. Special thanks to the T.J. Dietary team for their delicious food and beautiful set-up. We also want to thank each T.J. employee who helped make this event possible. Chamber members were very complimentary of this event. Great job, T.J. team!
SERVICE EXCELLENCE Awards APRIL April 23 to May 1: Benefits Open Enrollment Sessions April 24: "Sweet Nothings" Diabetes Support Group April 26: Baby Safety Shower MAY May 4: Heavenly Sheet Sale at TJS May 6: T.J. Samson Celebration of Life Service May 6-12: National Hospital Week and National Nurse's Week May 11: American Cancer Society Survivor Dinner DO YOU KNOW SOMEONE WHO EXEMPLIFIES THE VALUES AND STANDARDS OF THE T.J. PLEDGE? Nominate your fellow co-workers for one of the TJRH Service Excellence Awards. You may pick up a form outside the hospital cafeteria, print the one in the back of this newsletter, or you can also submit it online via the T.J. Intranet. Award winners are announced monthly. Thank you for helping us to recognize our employees who strive for Service Excellence! If you have an important date or event that should be added, please email it to bmatthews@tjsamson.org. T.J. PATIENT ENCOUNTERS Congratulations, Amy Walters! Winner of the $25 Sidelines Gift Card Congratulations to our latest T.J. Team Talk Newsletter Contest Winner, Amy Walters! Amy works in Pod C at the Pavilion. Her name was chosen through an online random selection program. Congrats, Amy, we hope you enjoy your gift certificate! 4/14/18-4/20/18: 7,894 4/7/18-4/13/18: 7,710
EMPLOYEE ENGAGEMENT SURVEY ATTENTION ALL TJ REGIONAL HEALTH EMPLOYEES: Build A Bed Donation Natalie Compton, Pavilion MOB Administrative Assistant, and her granddaughter, Jozalin, recently made and donated this beautiful quilt to the Build A Bed program. Thank you, Natalie and Jozalin, for using your talents to make such a beautiful quilt for a child in need in our area. Great job! Once again the TJRH Employee Engagement Survey is upon us. Our survey will be conducted from April 23 May 7th. This survey is an important tool for communicating within our organization and a way each employee s voice to be measured individually and confidentially. We had an amazing year in 2017 largely due to your responses and feedback from last year s survey. This survey is intended for all TJRH employees, physicians, and nurse practitioners. Press Ganey is conducting our survey this year. Your responses are very confidential. The survey link was sent through your email this morning, April 23rd. Please click the link and complete the survey. Your thoughts and opinions are extremely important to the leadership at TJRH and your participation is greatly encouraged and appreciated. As always, THANK YOU for all that you do to provide for our patients, our customers and each other. Sincerely, Bud Wethington
OPENS IN 2 WEEKS! Children's Day Celebration Dr. Bharat Mody presented an award to Bud Wethington, on behalf of T.J. Samson Community Hospital, in thanks for the organization's partnership with the Children's Day program. T.J. Samson is honored to be a partner for this outstanding project. The owners of Garcia's will soon be opening their new restaurant, Dego's Place, located near the T.J. Health Pavilion in the former Plum Yum space. Dego's Place will also house a butcher shop which will open in approximately five weeks.
Label Reading Week 4: Clearing the Confusion on Nutrition Labels Don t get overwhelmed by all you see on the nutrition label. Focus on a few simple tips and be aware that individual foods require different guidelines. Sugar. Ideally, less than 5 grams/serving. Less is always better. Ingredients. Look for a short list and ingredients you recognize. Minimal or no additives or chemicals (the things you cannot pronounce and don't know what they are). Sodium. Choose items with less than 250 mg/serving. Less is always better. Fiber. Food with at least 3 grams/serving is optimal. More is better. Calories, fat, carbs, and protein. These are each unique to individual foods. For example, nut butters are high in fat, though it is a healthy type of fat. While technically a high fat food, you still want nuts/nut butters included in your diet. Meat has no carbohydrates and is high in protein, while its fat content varies. Choose leaner meats as these have less unhealthy fats. Digging Deeper Click here for an in-depth look at each component on the nutrition facts label. Healthy Recipe Try this southwest breakfast burrito for a high fiber, high protein breakfast option. Fit for Life Health and Wellness Center 1006 Glenview Drive Glasgow, KY 42141 270-361-5069 Mon/Tue/Thu 7am 4pm, Wed 7am-5pm Fri 7am 3pm
Monday 04/23/2018 TJ CAFÉ MENU Chicken Marsala, Shrimp Scampi, Baked Potatoes, Parmesan Risotto, Roasted Broccoli and Cauliflower, Sautéed Kale, Dinner Rolls, and Banana Pudding Parfait Soup of the Day: Loaded Baked Potato Tuesday 04/24/2018 TURKEY TUESDAY Roasted Turkey or Country Fried Steak, Mashed Potatoes, Gravy, Green Beans, Dressing, Cranberry Sauce, Carrots, Dinner Rolls, and Apple Crisp Soup of the Day: Broccoli Cheddar Wednesday 04/25/2018 QUESADILLA DAY Choose from Beef, Chicken, Veggie, or Cheese with Seasoned Black Beans, Cilantro Lime Rice, Chips and Queso, Mexican Cornbread, and Fruit Pizzas Soup of the Day: Pinto Beans Thursday 04/26/2018 Roasted Pork and Gravy, Parmesan Herb Grilled Chicken, Buttered New Potatoes, Sautéed Squash, Zucchini, and Tomatoes, Roasted Mushrooms, Creamed Corn, Dinner Rolls, and Peach Cobbler Soup of the Day: Corn Chowder Friday 04/27/2018 Reuben Sliders, BBQ Chicken, House made BBQ Chips, Loaded Potato Salad, Broccoli Salad, Grilled Cabbage, and ICE CREAM BAR Soup of the Day: Beef and Bean Chili For outside orders, please call ahead and we will happily prepare your lunch for you to pick up..270-651-4248
Who: New and Expectant Parents Where: T.J. Health Pavilion Community Center When: Thursday, April 26, 2018 Time: 5:00 p.m. - 6:30 p.m. This is an educational event designed to inform new and expectant parents about different aspects of health and safety concerning their newborn. This event is for parents of children under 6 months of age or expectant mothers. Doors open at 5 p.m. with our guest speaker, T.J. Lactation Consultant Kellie Geralds, speaking at 5:30 p.m. There will be great door prizes as well as TONS of useful information! We hope to see you there! SPONSORED BY: Barren County, Caverna, and Glasgow Family Resource and Youth Service Centers
Open Enrollment It s Open Enrollment time for your It s the time of year when you can make delete family members or change coverage options). your needs and those of your family. Attendance is not mandatory. If you have please attend! you will need to re-enroll with McGregor! Dates: Monday, April 23rd Times: 6:00 am to 6:00 pm Location: (Classrooms 1 & 2) Date: Tuesday, April 24th Times: 7:00 am to 4:00 pm Location: Pavilion Community Center Room 1 Date: Wednesday, April 25th Time: 7:00 am to 5:00 pm Location: (Classrooms 1 & 2) Date: Thursday, April 26th Time: 7:00 am to 4:00 pm Location: Pavilion Community Center Room 1 Date: Tuesday, May 1st Time: 7:00 am to 12:00 pm (noon) Location: T.J. Health Columbia Board Rm Outlying Clinics: 12:30 pm to 4:00 pm
TJS Hand Hygiene 2018 TJC Hand Hygiene 2018 Jan 88% 86% 75% 69% 83% 90% Feb 89% 67% 65% 86% 83% Mar 84% 78% 89% 86% 83% 94% 92% 88% 71% 84% 87% OR/OP/Recovery/Endo no data no data Urgent Cares Dialysis 2W 3W/3S 3C TJS Clinics Home Care Overall nursing 75% 87% 95% 82% 91% 91% 80% 87% 70% 73% 82% 96% 93% 86% 82% 58% 86% 90% 80% 88% 91% 94% 91% 80% 80% 96% 88% 88% 85% 87% Dietary EVS Lab Providers Radiology Rehab Respiratory Nursing SNU ICU Stepdown Mother baby ER-Glasgow Overall for all campuses 87% 1st Qtr. Ancillary Staff Nursing BHU ER 2C TJC Clinics Overall nursing Jan 86% Feb 76% Mar 94% 86% 75% 80% 88% 92% 86% 88% 90% 63% 80% 84% Overall 88% 84% 86% 1st Qtr. 88%
Who: For people with diabetes and their families What: Sweet Nothings: Diabetes Support Group When: April 24th 2-3 PM (meets monthly) Where: TJ Pavilion Community Center If you have any questions, contact Katie Ullery at 270.781.8039 ext 158.
April 16, 2018 Dear Survivor, The American Cancer Society and T.J. Samson Community Hospital would like to honor you as a Cancer Survivor. A Survivor Dinner especially for you and your caregiver will be held at the T.J. Health Pavilion Community Center on May 11, 2018 at 6 p.m. The evening will be a time of reflection and celebration for the survivors in Barren County. There will be a guest speaker and a special Luminaria Ceremony. Each Survivor will also be presented with a medallion and a t-shirt. A meal will be provided by T.J. Samson and desserts made with love by the Barren County Homemakers. Enclosed with this letter is a Luminaria form that can be used to pre-order Luminaria for May 11 th. There will be a limited amount of Luminaria torches and lanterns available that night but to guarantee your items, please mail in the form to the address on the Luminaria form. Names of the people being honored or remembered with Luminaria will be included in the program if received by May 4 th. RSVP by May 4 th by returning the bottom portion of this letter to the address provided or by leaving a voicemail at 270.659.5893 or emailing astephens@tjsamson.org. We urge you to RSVP so that we can make sure we have enough food available for you and your loved ones. WE HOPE TO SEE YOU THERE! Yes, I will be attending the Survivor Dinner on May 11 th. I will be bringing # of caregivers with me. Name Address City / State / Zip Phone Date Diagnosed Please RSVP by May 4 th to: Amy Stephens C/O T.J. Samson Oncology Department 310 N L Rogers Wells Blvd Glasgow, KY 42141 Email astephens@tjsamson.org or call 270.659.5893
If you would like to purchase a luminary in honor or in memory of a loved one, please complete this form and return to the Oncology Department at the Pavilion OR mail directly to the American Cancer Society. The luminaries will be displayed and acknowledged at the Survivor Dinner sponsored by T.J. Samson and the American Cancer Society on May 11, 2018 at the T.J. Health Pavilion Community Center. All proceeds go to the American Cancer Society. This event is replacing the annual Barren County Relay for Life. Forms are also available in our Oncology Department at the Pavilion and at the Barren River Regional Cancer Center. LIGHT THE WAY TO A CURE Minimum Contribution: White bag - $5.00 -- Lantern of Love -$50 -- Torch of Hope - $100 (Lanterns and Torches are available to take home after the Survivor Event. Lanterns and Torches can be picked up at the Oncology Office at TJ Pavilion after May 11th. ) Name: Address: Phone # City / State / Zip Name of Person being Honored: (please print) # of White Bags # of Lanterns # of Torches In Memory In Honor By: Name of Person being Honored: (please print) # of White Bags # of Lanterns # of Torches In Memory In Honor By: Name of Person being Honored: (please print) # of White Bags # of Lanterns # of Torches In Memory In Honor By: Name of Person being Honored: (please print) # of White Bags # of Lanterns # of Torches In Memory In Honor By: This form and donation can be dropped off at the Oncology office at TJ Pavilion or mail this form and donation to: American Cancer Society Attn. Barren County 952 Fairview Ave. Suite 4 Bowling Green KY 42101 Make checks payable to the American Cancer Society Total amount enclosed Check Cash
White Bags $5.00 Lantern of Love $50.00 Includes Shepherds hook Torch of Hope $100.00
T.J. HEALTH PAVILION 310 N.L. Rogers Wells Blvd., Glasgow Call 270.651.1111 for general information. Primary Care Pod A: 270.651.6791 Nephrology: 270.659.5965 Dr. Clouse Dr. Mallory Dr. S. Reddy Marissa Howard, APRN Megan Bow, APRN Pat Spears, APRN Neurology & Sleep Medicine: 270.659.5945 Primary Care Pod B: 270.659.5870 Dr. Koury Dr. Gilson Dr. Miller Dr. Neuhaus Dr. Turner Oncology: 270.659.5890 Haley Pace, APRN Dr. Goodin Dr. Modi Melanie Isbell, APRN Primary Care Pod C: 270.659.5885 Pain Management: 270.659.5945 Dr. A. Campbell Dr. Jessie Matney Pulmonology: 270.659.5835 Jessica Miller, APRN Paula West, APRN Dr. Kummerfeldt Dr. Waheed Cardiology: 270.659.5970 Laura Howard, APRN Amanda Parsons-Cole, APRN Dr. Nair Dr. Rajan Dr. V. Reddy Dr. Salifu Urology: 270.659.5965 Lisa DuCoff, APRN Nancy Jo Houchens, APRN Brooke Matson, APRN Urgent Care at the Pavilion: 270.659.5555 General Surgery: 270.659.5945 Dialysis: 270.659.5580 Dr. Klapheke Dr. Marion Dr. Saridakis Laboratory: 270.659.5584 Gynecology & Obstetrics: 270.651.9755 Pavilion Pharmacy: 270.659.5599 Dr. Craddock Dr. Dirig Dr. Thorpe Radiology: 270.659.5570 Nellie Bell, APRN, CNM Regina Mash, APRN, CNM Casey Sacia, APRN Rehab Services: 270.659.5660 Gynecology: 270.651.6791 Respiratory: 270.659.5540 Dr. Gibson Women s Imaging: 270.659.5591 ADDITIONAL SERVICE LOCATIONS T.J. Health Cave City Clinic: 270.773.2111 T.J. Health Columbia: 270.384.4753 T.J. Health Columbia Behavioral Health Unit: 270.384.7516 Dr. Kinnaman Dr. Siady Dr. Rodocker T.J. Health Columbia Clinic: 270.384.0451 Kandace Webster, APRN Alisha Risen, APRN Pulmonary: Dr. Kummerfeldt Laura Howard, APRN Amanda Parsons-Cole, APRN T.J. Health Columbia Primary Care: 270.384.4764 Dr. Kiteck Kandace Webster, APRN Cardiology: Dr. Rajan Sleep: Kim Bowman, APRN OB/GYN: Maggie Stanley, APRN, CNM T.J. Health Edmonton Clinic: 270.432.4800 Dr. Dunn Connie Prostko, APRN Khabeer Abdul, APRN T.J. Health Gastrointestinal Clinic: 270.659.3398 T.J. Health Greensburg Clinic: 270.973.5439 Pediatrics: Alisha Risen, APRN T.J. Health Russell Springs Clinic: 270.858.3636 Latasha Gilpatrick, APRN Nikki Loy, APRN T.J. Health Tompkinsville Clinic: 270.487.0720 Teresa Sheffield, APRN T.J. Home Health & Hospice: 270.651.4430 T.J. Long Term Care Team: 270.651.4451 Dr. A. Kiser Stacey Hiser, APRN Micah Tracy, APRN Pat Spears, APRN T.J. Samson Community Hospital: 270.651.4444 T.J. Samson Family Medicine: 270.651.4797 Dr. Fisher Dr. House T.J. Sleep Clinic: 270.651.1888 Dr. Turpen Kim Bowman, APRN Amy Thornbury, APRN T.J. Wound Care: 270.651.4325 Walmart Clinic: 270.678.3278 Tiffany Frye, APRN Tracy Taylor, APRN 4/23/18
T.J. EMPLOYEE DISCOUNTS T.J. employees receive discounts at the following Glasgow businesses by showing their T.J. name badge. AT&T Receive 25% off base rates. NEW CENTURY BUFFET Receive 10% off your purchase. AUTO SPA COMPLEX Receive $2 off the $20 or $28 car wash. AWARDS, INC. Receive 15% off your purchase of gift items. Brides who register receive a free gift! (Excludes trophies and plaques.) BAILEY GIBSON SERVICE DEPT. Receive 15% off service. BLUEGRASS CELLULAR Receive 15% off basic service. BOUTIQUE 218 at JORDAN'S SALON Receive 10% off clothing at Boutique 218. EXTREME FITNESS Individual: $21 Family: $26 Access Key Card: $10 NEW! FREDDY'S Receive 10% off your total on T.J. Tuesdays. KENTUCKY ONSITE OIL CHANGE Receive 15% off your total. LONG JOHN SILVERS / A&W Receive 20% off regular-priced purchase. MARCO'S PIZZA Receive 30% off regular-priced purchase. PAPA JOHN'S PIZZA Buy any pizza at regular menu price, get one FREE! Enter code TJPJ before you begin the order. Online only. RALPHIE'S FUN CENTER Receive free shoe or skate rental. SERENITY SALON & SPA Receive 15% off salon services. SHOGUN BISTRO Receive 15% off your food purchase. SIDELINES CASUAL DINING Receive 10% off your purchase. SWEETHEART BAKERY Receive 10% off your purchase. T.J. CAFE Employee discount in employee cafeteria. T.J. GIFT SHOP Receive 10% off your purchase. (Some exclusions apply.) Payroll deduction available for employees. WITTY'S COMPLETE CAR CARE Receive $5 off lube/oil/filter change. If you are aware of other discounts that T.J. employees receive from local businesses, please email bmatthews@tjsamson.org. Rev. 4/16/2018
TJRH Service Excellence Award Nomination Form Nominee s Name (please print): Nominee s Department: Date: Nominee s Supervisor: Choose One: Hospital Pavilion Columbia Clinics Clinic Location: Choose Area(s) of service that the nominee consistently delivers service that reflects T.J. Regional Health s Service Excellence standards of: Compassion Cooperation Collaboration Communication Change Champion Provide a detailed description of how the nominee exemplifies the standards listed on the pledge. Refer to T.J. Pledge for standards of behavior. Please be sure to provide specific examples of service. Would you like to remain anonymous? If no, please provide your name: For Office Use Only: Department Director Approval: HR Approval:
Mission TJ Regional Health will promote and provide for the health and wellness of the communities we serve and the healthcare professionals who serve them. Vision TJ Regional Health will utilize available resources to anticipate and exceed the healthcare needs of the region with a focus on quality and compassion. Core Values Service Excellence Responsive Vision Innovation Compassion Ethics
T.J. PLEDGE I WILL SHOW COMPASSION: see all patients, family members, visitors, coworkers, physicians, and anyone else at T.J. as my customer recognize that each and every interaction I have at T.J. Regional Health matters show kindness and compassion towards my customers at all times be sensitive to the personal and private needs of every customer I WILL COOPERATE WITH OTHERS: maintain zero tolerance for abusive behavior listen and be willing to accept fault when I make a mistake never underestimate the power of an apology refrain from blame and judgment bring a sense of calm to stressful situations I WILL COLLABORATE WITH OTHERS: value myself and every coworker as an equal part of one GREAT team working together treat others in a way that I would like to be treated participate only in conversations that are courteous, respectful, and reflect positively on my teammates and T.J. Regional Health foster a calm and pleasant atmosphere, and refrain from gossip, rumors, and insults speak honestly, seek truth, and act with integrity towards my teammates value the uniqueness and expertise that each team member contributes to the whole meet the need of the moment, regardless of whether or not it is considered part of my job I WILL COMMUNICATE: smile - at everyone always introduce myself, my role, and my purpose use body language, eye contact, and tone of voice that shows respect in every interaction follow the 10/5 rule: always acknowledging people at 10 feet away with a smile and always greeting people at 5 feet away escort any customer in need (visitors, patients) to their destination I WILL ADAPT TO CHANGE: be a part of the solution when I am presented with a challenge embrace change and set the example for those around me accept openly when there are changes that T.J. Regional and/or I have no control over manage the expectations of others by explaining duration and next steps as often as needed I WILL BE A CHAMPION: serve with passion view myself as an owner of T.J. Regional Health and act accordingly take responsibility for the physical appearance of T.J. Regional Health, including my work area go out of my way to daily thank and compliment my customers and coworkers dare to make a difference and be exceptional constantly try to improve myself and T.J. Regional Health speak positively about T.J. Regional, while at work and in public places outside of work