Surviving Sepsis: Change in Condition SBAR Situation, Background, Assessment, Recommendation

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Surviving Sepsis: Change in Condition SBAR Situation, Background, Assessment, Recommendation Christine Aceves, MSN, RN, CEN, CNL Sepsis Program Manager, Stanford Health Care Santa Clara County Sepsis Collaborative Oscar Lopez Quality Improvement Specialist Care Coordination, Health Services Advisory Group (HSAG) February 28, 2018

Objectives Review: The impact of sepsis on our healthcare system and communities Who is at a high risk for developing sepsis Symptoms of infection and possible sepsis Identify opportunities to: Improve early recognition of sepsis in nursing homes and post-acute settings Deliver sepsis treatment in out-of-hospital settings Discuss: Sepsis case studies Tools to guide assessment and communicate a change of condition using SBAR (Situation, Background, Assessment, Recommendation) Confidential For Discussion Purposes Only 2

Epidemiology and Impact of Sepsis A person is hospitalized every 20 seconds for sepsis One person dies every two minutes from sepsis Agency for Healthcare Research and Quality lists sepsis as the most expensive condition treated in U.S. hospitals, each year more than $24 billion is spent on acute care in hospital costs Sepsis represented 5.2% of the national costs for all hospitalizations in 2011 The most expensive condition billed to Medicare, accounting for 6.9% of all Medicare costs incurred in 2011 Assessment of Global Incidence and Mortality of Hospital-treated Sepsis. Current Estimates and Limitations https://www.ncbi.nlm.nih.gov/pubmed/26414292 Sepsis is the most expensive diagnosis, leading to readmissions costing more than $3.1 billion per year (2013 data) Sepsis is responsible for the most readmissions to a hospital within 30 days after a hospital visit More than 191,000 readmissions each year November 2015 statistical brief from the Healthcare Cost and Utilization Project (HCUP), the Agency for Healthcare Research and Quality (AHRQ), a division of the U.S. Department of Health and Human Services Confidential For Discussion Purposes Only 3

Sepsis Discharge Disposition Patients hospitalized for septicemia or sepsis were: One-half as likely to be discharged home Twice as likely to be transferred to another short-term care facility Three times as likely to be discharged to long-term care institutions, as those with other diagnoses (Table). 6% sepsis vs. 3% other diagnosis 30% sepsis vs. 10% other diagnosis This includes cases in which the septicemia or sepsis is one of the following: (a) the reason for the admission (first-listed or principal), (b) present at admission but not the reason for admission, or (c) acquired while in the hospital Confidential For Discussion Purposes Only 4

Sepsis: Number One Cause of Hospital Readmissions Sepsis is responsible for the most readmissions to a hospital within 30 days after a hospital visit More than 191,000 readmissions each year Fewer than half of Americans have heard of sepsis and many hospitals do not have sepsis protocols in place to ensure prompt recognition, proper treatment, and successful post-discharge outcomes These individuals come to your facilities at a higher rate than any other discharge diagnosis November 2015 statistical brief from the Healthcare Cost and Utilization Project (HCUP), the Agency for Healthcare Research and Quality (AHRQ), a division of the U.S. Department of Health and Human Services Confidential For Discussion Purposes Only 5

Who s at Risk Current infection Recent infection Very young and elderly Chronic illness diabetes, cancer, impaired immune system Previous diagnosis of sepsis Recent discharge from acute care hospital Recent surgery Open wound Indwelling lines Foley catheter, central line, dialysis catheter Confidential For Discussion Purposes Only 6

What is Sepsis? Sepsis is defined as life threatening organ dysfunction caused by a dysregulated host response to infection. Septic shock (a medical emergency) is defined as a subset of sepsis where profound circulatory, cellular, and metabolic abnormalities have a higher risk of mortality than sepsis alone. Sepsis is not an infection Sepsis is a complication from infection From the first signs of infection to death may be as little as 12 24 hours May be viral (flu), bacterial (E. Coli), or fungal (yeast) Lungs (pneumonia) Urine (UTI) Skin (cellulitis, bed sore) Gut (C. difficile) The Third International Consensus Definitions for Sepsis and Septic Shock (Sepsis-3) Confidential For Discussion Purposes Only 7

How To Identify Sepsis Confidential For Discussion Purposes Only 8

Sepsis Symptoms S Shivering, fever or very cold E Extreme pain or general discomfort ( worse ever ) P Pale or discolored skin S Sleepy, difficult to arouse or confused I I feel like I might die S Short of breath Confidential For Discussion Purposes Only 9

Systemic Inflammatory Response Syndrome (SIRS) Systemic Inflammatory Response Syndrome (SIRS) is a clinical response arising from nonspecific inflammatory result. It is defined by two or more of the following: Temperature > 38.3⁰ or < 36⁰ Heart rate > 90 beats per minute Respirations > 20 breathes per minute WBC > 12,000 or < 4,000 or > 10% immature neutrophils Very Important Consideration SIRS is non-specific and highly sensitive. Think of it as a wink. A hint of something that may or may not be suggestive of infection. If SIRS present, ask do you suspect your patient has a new or worsening infection? If so, do not delay reporting change of condition to provider Confidential For Discussion Purposes Only 10

Evaluating for Sepsis (CMS) 1 Sepsis: Two or more SIRS Documentation of presumed or confirmed (new or worsening) infection New onset organ dysfunction not related to a chronic medical condition or medication (you may not have this information) Septic Shock: is sepsis and Lactate 4 mmol/l Or Persistent hypotension Persistent hypotension is hypotension (SBP < 90 mmhg, MAP < 65 mmhg or drop of 40 mmhg from baseline) that either a) does not resolve after resuscitation 30 ml/kg crystalloid fluids or b) reoccurs in the hour following resuscitation 30 ml/kg crystalloid fluids 1. Centers for Medicare & Medicaid Services Confidential For Discussion Purposes Only 11

Acute Organ Dysfunction in Sepsis CNS Altered consciousness Confusion Cardiovascular Tachycardia Hypotension Respiratory Tachypnea Oxygen saturation Renal Creatinine Urine output Hematologic platelets, PT/INR/ aptt protein C D-dimer Metabolic Metabolic acidosis Lactate level Lactate clearance Hepatic Jaundice Liver enzymes Albumin Confidential For Discussion Purposes Only Slide Source Adapted : Dr. Thomas Ahrens, PhD, RN, FAAN, Research Scientist at Barnes Jewish Hospital, St. Louis; 9/20/16 SCVMC Sepsis Seminar

Improve Early Recognition and Treatment Sepsis education for all staff (don t be afraid to talk about sepsis) Think stroke or heart attack Infographics for staff, providers, residents, and families Think posters and badge cards Develop a sepsis screening tool Think fall assessment Ensure licensed staff are working at scope to deliver timely care Think standardized procedures (chest pain, urinary frequency, immunizations) Review cases for learning opportunities Think pressure wounds, falls, medication errors Free downloadable resources available at: CDC, Sepsis Alliance and Surviving Sepsis Campaign websites Confidential For Discussion Purposes Only 13

Sepsis Guidelines: Three Hour Bundle Three Hour Bundle Lactate blood draw (assess for oxygen perfusion) Blood cultures prior to administration of antibiotics Administration of IV antibiotics If hypotensive or lactate 4mmol/L, administer 30mL/kg fluids Rapid treatment is needed There is a 7.6% increase in mortality for each hour antibiotic administration is delayed Communicate change in condition with provider ASAP using SBAR Do not delay transportation to hospital Kumar A, Roberts D, Wood KE, Light B, Parrillo JE, Sharma S, Suppes R, Feinstein D, Zanotti S, Taiberg L, Gurka D, Kumar A, Cheang M Crit Care Med. 2006 Jun; 34(6):1589-96. Confidential For Discussion Purposes Only 14

Sepsis Case Study #1 Scenario: Mrs. Garcia was admitted to your nursing facility two days ago for rehabilitation. She fell at home and broke her hip. Surgery was performed without complications. However, she is frail and became deconditioned. Her medical history is pertinent for osteoporosis and diabetes. She is usually alert and oriented and was caring for herself independently prior to the fall. This is your first encounter with Mrs. Garcia. You receive report at change of shift. The off going RN reports no issues during the night except Mrs. Garcia seemed a little cranky before bedtime and didn t want to eat much dinner. Her vitals were normal, she said she was tired. She slept really well through the night, so I didn t wake her up this morning. Maybe she did too much yesterday. Confidential For Discussion Purposes Only 15

Sepsis Case Study #1 (cont.) Current vital signs: Heart Rate 92 Temperature - 100.2 F (37.8 C) Respiratory Rate 24 Blood pressure 118/65 Oxygen saturation 94% room air I awaken Mrs. Garcia. She is answering questions slowly and she is confused about the time of day. She denies any pain and states I feel tired and my stomach is a little upset. I m okay. Maybe a little more sleep will help. You review Mrs. Garcia s medical record and see that her heart rate is typically around 90 BPM and her blood pressure is at baseline. However, her oxygen saturation is slightly lower than yesterday and you are concerned about her respiratory rate. Her physical assessment is unremarkable except for slightly decreased breath sounds on the right side. What are your next steps? Confidential For Discussion Purposes Only 16

Sepsis Assessment Tool Hmmm? No Yes Yes? 2 Yes My patient meets SIRS criteria. Do they have any end organ dysfunction? Confidential For Discussion Purposes Only 17

Acute Organ Dysfunction in Sepsis CNS Altered consciousness Confusion Cardiovascular Tachycardia Hypotension Respiratory Tachypnea Oxygen saturation Renal Creatinine Urine output Hematologic platelets, PT/INR/ aptt protein C D-dimer Metabolic Metabolic acidosis Lactate level Lactate clearance Hepatic Jaundice Liver enzymes Albumin Confidential For Discussion Purposes Only Slide Source Adapted : Dr. Thomas Ahrens, PhD, RN, FAAN, Research Scientist at Barnes Jewish Hospital, St. Louis; 9/20/16 SCVMC Sepsis Seminar

Now What? Consider possible sources of infection based on your assessment and your patient s recent hospitalization. Consider what (if any infectious diseases have been occurring in the facility) Seek advice of colleagues as needed, but don t delay contacting provider Utilize a template to formulize your change of condition SBAR report to provider Think and say you suspect sepsis Recommend the sepsis bundle and immediate transport to a hospital Remind provider how important timely care is Confidential For Discussion Purposes Only 19

Communicate With Provider Post-Acute Situation Background Assessment Recommendation (SBAR) for Sepsis Systemic Inflammatory Response Syndrome (SIRS) Sepsis = two or more SIRS criteria and suspected or documented infection Communicate immediately with attending provider when a patient screens positive for sepsis Situation: 1. has met two or more of the following SIRS criteria (circle only those that apply) and has a confirmed or suspected source of infection. Temperature greater than 38 C (100.4 F ) or less than 36 C (96.8 F ) Heart rate greater than 90 beats per minute Respiratory rate greater than 20 breaths per minute White blood cell count (WBC) is greater than 12,000; less than 4,000 or greater than 10 percent bands Background: 1. Patient was admitted with and now has two or more positive SIRS criteria (see above). 2. Suspected source of infection (circle those that apply): Recent surgery, trauma, or open wound(s) Respiratory symptoms (i.e., productive cough, abnormal chest x-ray, decrease in pulse oximetry reading (Sa02) Central line or dialysis catheter Urinary tract infection, recent use of a Foley catheter Unusual gastrointestinal (GI) symptoms Other symptoms of infection Assessment: 1. Is patient hypotensive (systolic blood pressure 100 mm Hg or less) 2. Patients mental status is: Normal/Abnormal (compared to baseline) 3. Most recent weight is: 4. Pulse oximetry reading (Sa02) is now. Previous reading 5. Urine output is ml per hour or over the last 8 hours Recommendations: 1. Based on positive screening criteria notify attending provider. 2. Obtain orders for lactate level and blood cultures if possible, but administer broad spectrum antibiotic(s) and 30mL/kg crystalloid fluid with rapid infusion even if blood work not done. 3. Consider transfer to an acute care facility based on patient presentation, availability of resources, and response to interventions. Confidential For Discussion Purposes Only 20 Download at: www.hsag.com/events February 28, 2018 References: Dellinger RP, Levy MM, Rhodes A, et al. Surviving Sepsis Campaign: International guidelines for management of severe sepsis and septic shock: 2012. Critical Care Medicine. 2013;41(2): 580 637. Singer M, Deutschman, CS, Seymour CW, et al. The third international consensus definitions for sepsis and septic shock: 2016. Journal of the American Medical Association. 2016;315(8): 801 810.doi:10.1001/jama.2016.0287

Sepsis Case Study #2 Scenario: Mr. Chen was admitted to your SNF two weeks ago to recover from a complicated abdominal surgery for pancreatic cancer. Mr. Chen was hospitalized for thirty two days. During that time he developed sepsis from a anastomotic leak. He returned to the OR where the leak was successfully repaired. He received received IV antibiotics and eventually obtained source control of the infection. He has been improving daily since arriving at your facility. His medical history is pertinent for COPD, diabetes and pancreatic cancer. You took care of Mr. Chen day before last and he seems to be functioning at about the same level as the day before yesterday. However, you notice that he hesitated before getting out of the chair and you thought he might feel dizzy. You obtain vital signs and begin your assessment. Confidential For Discussion Purposes Only 21

Sepsis Case Study #2 (cont.) Current vital signs: Heart Rate 102 Temperature 101.0 F (38.3 C) Respiratory Rate 14 Blood pressure 96/45 Oxygen saturation 96% room air Mr. Chen is able to toilet himself and tells you that he has had some bouts of diarrhea for the past two days. He is unable to quantify the amount and simply says not too much, I guess. He complains of abdominal distention and slight nausea only. You review Mr. Chen s medical record and see that his bowel movements have not been charted in five days. His systolic blood pressure was low yesterday, but prior to that always well above 110. His physical assessment is remarkable for abdominal tenderness and he is slightly pale. What are your next steps? Confidential For Discussion Purposes Only 22

Sepsis Assessment Tool Hmmm? Yes Yes No? 2 Yes My patient meets SIRS criteria. Do they have any end organ dysfunction? Confidential For Discussion Purposes Only 23

Acute Organ Dysfunction in Sepsis CNS Altered consciousness Confusion Cardiovascular Tachycardia Hypotension Respiratory Tachypnea Oxygen saturation Renal Creatinine Urine output Hematologic platelets, PT/INR/ aptt protein C D-dimer Metabolic Metabolic acidosis Lactate level Lactate clearance Hepatic Jaundice Liver enzymes Albumin Confidential For Discussion Purposes Only Slide Source Adapted : Dr. Thomas Ahrens, PhD, RN, FAAN, Research Scientist at Barnes Jewish Hospital, St. Louis; 9/20/16 SCVMC Sepsis Seminar

Now What? Consider possible sources of infection based on your assessment and your patient s recent hospitalization. Consider what (if any infectious diseases have been occurring in the facility) Seek advice from colleagues as needed, but don t delay contacting provider Utilize a template to formulize your change of condition SBAR report to provider Think and say you suspect sepsis Recommend the sepsis bundle and immediate transport to a hospital Remind provider how important timely care is Confidential For Discussion Purposes Only 25

Communicate With Provider Post-Acute Situation Background Assessment Recommendation (SBAR) for Sepsis Systemic Inflammatory Response Syndrome (SIRS) Sepsis = two or more SIRS criteria and suspected or documented infection Communicate immediately with attending provider when a patient screens positive for sepsis Situation: 1. has met two or more of the following SIRS criteria (circle only those that apply) and has a confirmed or suspected source of infection. Temperature greater than 38 C (100.4 F ) or less than 36 C (96.8 F ) Heart rate greater than 90 beats per minute Respiratory rate greater than 20 breaths per minute White blood cell count (WBC) is greater than 12,000; less than 4,000 or greater than 10 percent bands Background: 1. Patient was admitted with and now has two or more positive SIRS criteria (see above). 2. Suspected source of infection (circle those that apply): Recent surgery, trauma, or open wound(s) Respiratory symptoms (i.e., productive cough, abnormal chest x-ray, decrease in pulse oximetry reading (Sa02) Central line or dialysis catheter Urinary tract infection, recent use of a Foley catheter Unusual gastrointestinal (GI) symptoms Other symptoms of infection Assessment: 1. Is patient hypotensive (systolic blood pressure 100 mm Hg or less) 2. Patients mental status is: Normal/Abnormal (compared to baseline) 3. Most recent weight is: 4. Pulse oximetry reading (Sa02) is now. Previous reading 5. Urine output is ml per hour or over the last 8 hours Recommendations: 1. Based on positive screening criteria notify attending provider. 2. Obtain orders for lactate level and blood cultures if possible, but administer broad spectrum antibiotic(s) and 30mL/kg crystalloid fluid with rapid infusion even if blood work not done. 3. Consider transfer to an acute care facility based on patient presentation, availability of resources, and response to interventions. Download at: www.hsag.com/events February 28, 2018 Confidential For Discussion Purposes Only 26

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Reducing Readmissions Preparation Program Jennette Silao, MBA, MPH Director, Nursing Home, HSAG 29

Join Us on a Nine-Month Journey! Reducing Readmission Preparation Program Starting the Journey January February Well on the Way March April Leading on the Way May September 30

Reducing Readmissions Preparation Program Goals: Improve staff knowledge on readmission interventions Strengthen your readmission prevention programs Help your facility be a preferred provider to your local hospitals Improve readmission rates by October 2018 California www.hsag.com/ca-rrpp Arizona www.hsag.com/az-rrpp Ohio www.hsag.com/oh-rrpp 31

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Register Now for Upcoming Webinars COACHING CALL RRPP Coaching Call Wednesday, March 7, 2018 11 a.m. PT Pre-register at: https://goo.gl/1v5j9f INTERVENTION STRATEGIES Principles from Evidence-based Care Coordination Programs Wednesday, March 28, 2018 11 a.m. 12 noon PT Pre-register at: https://goo.gl/b8fdss Clinical Skills and Intervention Strategies Webinars Fourth Wednesday of every month. 11 a.m. PT www.hsag.com/events 33

Jennette Silao, MBA, MPH Director, Nursing Home 818.265.4676 jsilao@hsag.com RRPP Contacts by State California: www.hsag.com/ca-rrpp nhreadmissions@hsag.com Rachel M. Price, MSG Quality Improvement Specialist 818.265.4674 rprice@hsag.com Arizona: www.hsag.com/az-rrpp Cangotti2@hsag.com Cheryl L. Angotti Project Coordinator 602.801.6916 Cangotti2@hsag.com Ohio: www.hsag.com/oh-rrpp ohnursinghome@hsag.com James H. Barnhart III, BSH, LNHA Quality Improvement Project Lead 614.307.5475 jbarnhart@hsag.com 34

Thank you! Christine Aceves, MSN, RN, CEN, CNL Sepsis Program Manager Stanford Health Care Santa Clara County Sepsis Collaborative 650.498.0971 caceves@stanfordhealthcare.org Oscar Lopez Quality Improvement Specialist Care Coordination, HSAG 818.696.7015 olopez@hsag.com 35

This material was prepared by Health Services Advisory Group, the Medicare Quality Improvement Organization for California, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. Publication No. QN-11SOW-XC-02272018-01