The new mental health access & waiting time standards

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The new mental health access & waiting time standards Dr Frank Burbach Consultant Clinical Psychologist Somerset Partnership NHS Foundation Trust frank.burbach@sompar.nhs.uk 1 NHS Presentation to [XXXX Company] [Type Date] 28.11.14 Sarah Khan MH Senior Programme Lead (Access & Waits) NHS England Preparing to implement the new mental health access & waiting time standards The Financial Package Using a new 40 million funding boost for mental health services, secured to kick-start delivery of the 2020 vision, we will be building capacity in some priority areas in order to prepare for the introduction of new access standards in the following year. 7m to CAMHS T4, 33m to EIP and crisis care in 14/15 Plus: 4 x 200k EIP regional preparedness money In 2015/16 a further 80m will be freed from existing budgets, enabling introduction of the first access and waiting times standards of their kind lines in the sand to be set on parity of esteem for mental health services. 40m to be targeted recurrently on EIP, 30m on liaison psychiatry and 10m on IAPT 2 1

The 15/16 Access & Waiting Time Standard for EIP By April 2016: More than 50% of people experiencing a first episode of psychosis will be treated with a NICE approved care package within two weeks of referral. 3 National Expert Reference Group Developing the new Access & Waiting Times Target for Early Intervention in Psychosis services 4 NHS Presentation to [XXXX Company] [Type Date] 2

How will the standard be measured? In order to monitor the new access & waiting time standard the national EIP ERG is working with the HSCIC to specify: 1. What the clock starts and clock stops should be to measure the two-week referral to treatment standard the waiting time 2. What the NICE concordant intervention codes should be the quality of care The ERG is also working to specify what the EIP outcomes dataset should be. One window to change the MHMDS in the next 2-3 years! Specify the changes required to the dataset by the end of November 2014 in order for the dataset (and the fields on RiO / Jade etc) to change from 1 st April 2016. In 15/16, RTT performance will be assessed using MHMDS proxies or a UNIFY collection. We expect to use national clinical audit to assess the quality of service provision in 15/16 5 Draft EIP Referral to Treatment (RTT) pathway 6 3

South Region Expert Reference Group Regional preparedness Chair: Prof Belinda Lennox (Oxford AHSN) 7 NHS Presentation to [XXXX Company] [Type Date] Purpose of the South Region ERG Improve the regions capacity and capability to deliver the new standards; Reduce unwarranted variation in workforce competency across the region; 8 NHS Presentation to [XXXX Company] [Type Date] 4

Regional preparedness work 1. Raising awareness 2. Bringing together the experts and establishing quality improvement networks 3. Understanding demand 4. Understanding baseline position + gap analysis 2 week wait is the easy part 5. Optimising RTT pathways need to engage all of the potential referral sources 6. Developing the workforce capacity, skills & leadership can the workforce deliver the full range of NICE concordant interventions as this will be the definition of treatment? By far the biggest challenge! LETB engagement will be critical 7. Preparing for the new data collection requirements training for service and information leads 9 Current staff provision and training gap analysis Please note this is DRAFT DATA requiring further validation 10 NHS Presentation to [XXXX Company] [Type Date] 5

Data sources Survey data Prediction data from http://www.psymaptic.org Population data ( source Survey, County websites) Staff predictor from IAPT SMI pilot services 11 EIP Readiness Data analysis Training needs survey to each of 25 EIP teams/services 12 NHS Presentation to [XXXX Company] [Type Date] 6

Demographics Population 12.5 million 25 EIP services Employing 280 WTE staff Current caseload 3982 FEP Average caseload 19 FEP, Including 2 ARMS, 3 <18, 0.8 >35 13 EIP Readiness Data analysis Caseload ranging from 10-30 Gloucs Berkshire North Somerset Bristol East Dorset Wiltshire West Dorset EIP Milton Keynes EIP Western West Sussex Torbay, Paignton and Brixham Cornwall Somerset Oxfordshire West Surrey & NEHantpshire Hampshire Portsmouth Surrey Plymouth Isle of Wight East Kent and Medway Mid Sussex East Sussex Worthing Bucks 14 EIP Readiness Data analysis Brighton Banes 7

Total Caseload Vs. Predicted cases Gloucestershire Berkshire North Somerset Bristol Sussex Wiltshire West Dorset Milton Keynes Torbay, Paignton And Brixham Cornwall Somerset Oxfordshire West Surrey Ne Hampshire Hampshire Portsmouth Surrey Plymouth Isle Of Wight Worthing Banes East Kent And Medway Bucks 15 EIP Readiness Data analysis 0 100 200 300 400 500 600 700 Predicted cases for 3 years Caseload Who works in EIP teams? Research Assistant 0.2 Pharmacist 0.1 Carer Liaison 4.0 Vocational Advisor 4.2 Admin 23.1 Not Specified/Other 10.6 Counsellors 2.0 Occupational Therapist 38.6 Support Time And Recovery Worker 34.2 Social Worker 25.7 Community Psychiatric Nurse 133.4 Cbt Therapist 2.2 Psychology Assistants 2.0 Psychologist Band 7-8 17.5 Non Training Grade Psychiatrist 4.3 Consultant Psychiatrist 10.3 Team Manager 21.0 16 EIP Readiness Data analysis 0.0 20.0 40.0 60.0 80.0 100.0 120.0 140.0 160.0 WTE Total 8

suggested staff needed to respond to AWT target Assessment, diagnosis, prescribing, physical health monitoring CBT for Psychosis (CBTp) & Family Intervention 0.5 Consultant Psychiatrist 1 Band 8a/b practitioner (supervisor) 2 Band 7 practitioners [all working across both interventions] Training level: Basic CBT + psychosis module, and train the trainer to bring skills to wider team. All essential for required skill mix for psychologically informed team. Employment and activity support Recovery oriented care coordination (recovery values through train the trainer psychology approach) - Information provision - Engagement with YP - Substance misuse support - Physical health support - Motivation interviewing/ basic CBT skills 1 Band 5/6 Occupational Therapist 1 team manager, Band 7 3 care coordinators, Band 6 2 care coordinator, Band 5 Caseload maximum 20 per case manager. Specialist practitioners do not coordinate care or deliver the listed interventions. 2 support workers, Band 3 (one of whom should be a peer support worker) Admin support 0.5 admin Band 3 17 EIP Readiness Data analysis Which would give a staff gap for South England: Consultant Psychiatrist 8a psychologist Band 7 psychologist Band 5/6 care coordinators Support workers Predicted WTE Actual WTE 50 11.5 38.5 Gap WTE 100 18.5 281.5 200 500 242 258 200 39.6 160.4 Admin 50 25.2 24.8 OT 100 38.8 61.2 Team managers 18 EIP Readiness Data analysis 100 23.8 76.2 9

Gaps in care coordinators by area WTE treatment staff (non medical) 70 50 45 45 35 50 30 20 15 30 37.3 25 15 10.8 5.1 3.0 4.5 7.0 2.8 19.1 23.5 15 10 5 5 10 10 15 4.0 1.6 11.1 7.6 16.0 15 15 10 0.6 5 3.8 5.5 9.7 6.7 11.8 5 5.8 12.3 18.0 8.5 19 EIP Readiness Data analysis Skills gap survey of existing EIP staff CBT skills Family therapy interventions Vocational skills Physical health Assessment tools Calculated as % trained in each team x no. of all staff band 5-7 20 EIP Readiness Data analysis 10

Skills gap survey results Total 280 WTE band 5-7 treatment staff working in EIP in South England Of these, the number without training to deliver: NICE concordant CBT: 214 CBT Informed Care (e.g. Graded Exposure and Behavioural activation): 82 21 EIP Readiness Data analysis 50.0 45.0 40.0 WTE treatment staff (non medical) skills gap in CBT informed care (number staff) skill gap in NICE concordant CBT 35.0 30.0 25.0 20.0 15.0 10.0 5.0 0.0 22 EIP Readiness Data analysis 11

Skills gap 2: No. without training in NICE concordant family therapy: 228 No. without training in family interventions: 155 No. without training in vocational support: 214 No. without training in physical health interventions: 180 23 EIP Readiness Data analysis Skills gaps 3: assessment tools: No. without training in CAARMS: 196 No. without training in PANSS: 136 24 EIP Readiness Data analysis 12

12 th Feb 2015 1.2 Supporting funding The new standards for 15/16 will be supported by an 80m funding package: 40m recurrent funding to support delivery of the early intervention in psychosis standard; 13

Monitor and the NHS Trust Development Authority (TDA) have highlighted the importance of prioritising achievement of the new standards in their planning frameworks for providers for 15/16. 1.3 Expectations of commissioners and providers Commissioners should agree robust implementation plans with providers as part of their 15/16 contract development work. Commissioners are required to agree service development and improvement plans (SDIPs) as part of their 15/16 contract with mental health providers, setting out how providers will prepare for and implement the new standards during 2015/16 and achieve them on an ongoing basis from 1 April 2016. 14

2.5 Expectations of commissioners NHS England s expectation is that the additional 40m funding being made available recurrently should be invested recurrently in EIP services to support sustainable delivery of the new access and waiting time standard. EIP services are subject to local agreement on pricing, and so commissioners should ensure that increases in the level of local investment take into account baseline performance against both elements of the EIP standard: Referral to treatment waiting times; and current levels of NICE concordance 2.3 How will the standard be measured? Both elements of the standard will be measured the wait from referral to treatment and whether the treatment accessed is NICE concordant. 15

2.3.2 Assessing NICE concordance The approach to measurement will be necessarily retrospective. For year 1, the approach currently being explored is the commissioning of a national clinical audit focusing on the care offered and delivered to individuals identified as experiencing first episode psychosis during 2015/16. By April 2016, the mental health and learning disability dataset (MHLDDS) is to be updated to include the relevant NICE concordant interventions so that it should be possible in the medium term to draw the relevant data directly from provider systems. A third option under development is the establishment of an accreditation or service kitemarking scheme for early intervention in psychosis services. 2.7 Regional Preparedness work should comprise: 1. Raising awareness of the requirements of the new standard. 2. Bringing together local experts and establishing quality improvement networks, ensuring effective linkage with strategic clinical networks. 3. Understanding levels of demand in constituent CCGs and any inequities in access relative to the levels and patterns of psychosis incidence in the population. 4. Understanding baseline performance and undertaking a gap analysis. 5. Optimising referral to treatment pathways, engaging all of the likely referral sources. 6. Preparing for the new data collection requirements and providing training for EIP service and information leads. 7. Supporting local workforce development programmes. 16

Challenges 40M will become available to Trusts that have signed up for the enhanced tariff BEFORE we have completed the national and regional work particularly defining the 2015 EIP spec for clock stop (for commissioner guidelines) and the gap analysis to follow the baseline surveys. The waiting time target will be a MDS requirement next year not this. How will this be taken forward? National ERG Regional ERGs Linking with : -IRIS -NHS Benchmarking -SMI IAPT & Competence Frameworks -? You 17