Position Description Western Victoria Primary Health Network POSITION TITLE: Primary Care Consultant (Population Health Planning) DIVISION: REPORTS TO: Regional Manager - Geelong DIRECT REPORTS: Nil LOCATION: Ballarat, Geelong, Horsham or Warrnambool HOURS PER FN: 76 APPROVED: Chief Executive Officer APPROVAL DATE: 13/5/2015 Planning and Strategy PRIMARY OBJECTIVE: Support the organisation in undertaking comprehensive needs assessments and other primary care needs assessments, and evaluations to increase the PHN s understanding of primary health care and support service design and innovation. WESTERN VICTORIA PRIMARY HEALTH NETWORK The Western Victoria Primary Health Network (PHN) builds on and replaces work previously undertaken by the three Medicare Locals Grampians, Barwon and the Great South Coast. The objectives for the PHN across Western Victoria to be established from 1 July 2015 are: Increasing the efficiency and effectiveness of medical services for patients, particularly those at risk of poor health outcomes. Improving coordination of care to ensure patients receive the right care in the right place at the right time. In order to achieve the above objectives the PHN governance, management, staffing and advisory structures need to reflect the diversity of community aspirations and challenges across Western Victoria. A one size fits all approach won t work. There is a strong recognition of the need for renewed collaboration with General Practice, allied health professionals working in private practice and the many rural and regional community and health service organisations. The PHN has regional centres in Horsham, Ballarat, Geelong and Warrnambool. PHN staff also work from an Ararat location. PHN SERVICES Population health planning and Commissioning: Population health planning will underpin everything we do. Using input from all our stakeholders, locally developed needs assessments will inform local health priorities. The federal government will determine national health priorities, which currently include: preventable hospitalisations, childhood immunisation rates, cancer screening rates and mental health treatment rates. The PHN will evolve to become a commissioning organisation which will see it contract primary health care services to fill service gaps in communities particularly those who are at greater risk of poor health outcomes. Quality and safety: We are committed to supporting our local GPs and other primary health practitioners through a comprehensive CPD program, practice support, workforce recruitment and retention support, accreditation assistance, collection and analysis of GP data, and assistance with improved business efficiency and procurement models. Primary Care Consultant - Population Health Planning Position Description Page 1 of 10
Systems coordination and integration: Clinical care pathways and health system redesign will assist GPs and other primary health care providers to efficiently and effectively navigate the entire health system, ultimately improving the coordination of care for patients. ehealth: An efficient and effective healthcare system will be supported by ehealth technologies including: secure messaging, My ehealth Record, National Health Services Directory (NHSD), Telehealth, chronic disease management applications, personalised healthcare and home monitoring. Clinical Services: During 2015/16, the PHN will be responsible for delivering primary mental health clinical services and a range of clinical and support services through its headspace Geelong and headspace Ballarat programs. ORGANISATIONAL QUALITIES REQUIRED Ability to: Draw on a range of information sources to identify new ways of doing things. Commit to delivering high quality outcomes. Make rational and sound decisions based on consideration of the facts and alternatives. Demonstrate capacity for sustained effort and hard work. Shape responses based on a range of information. Openness to new ideas. Take responsibility for own actions. Commit to the public interest. Build trust through consistent actions, values and communication. Persevere to achieve goals, even in the face of obstacles. Recognise own limitations and work with others to ensure plans are achieved. Collaborate and share information. Primary Care Consultant - Population Health Planning Position Description Page 2 of 10
KEY ACCOUNTABILITIES Key Result Area Major Activities Performance Measures 1. Undertake needs assessments and evaluation for the PHN working within the PHN Needs Assessment Framework. Appreciate the responsibilities, legal obligations and limits that apply to the organisation. Understand how processes within the organisation integrate. Produce project plans where objectives are clearly defined and action steps for achieving them are clearly specified. Prepare briefs, emails and reports using clear, concise and grammatically correct language. Ensure written communication contains necessary information to achieve the purpose. Ensure appropriate style and formats are used. Liaise with stakeholders. Confidently convey ideas and information. Prepare and deliver logical and sequential presentations. Identify more and less critical activities and operate accordingly, reviewing and adjusting as required. Identify processes, tasks and resources required to achieve objectives. Establish systems and procedures to guide work and track progress. Plan for and manage risks. Work across a number of timeframes. Needs Assessments are completed and fully documented in accordance with the framework and within designated timeframes. Evaluation of each needs assessment is completed and includes recommendations for rectification of any identified issues. Primary Care Consultant - Population Health Planning Position Description Page 3 of 10
2. Identify data sources and evaluate their relevance, reliability and integrity. 3. Collate and interpret data and develop high level analytical reports to inform PHN. Establish systems and procedures to guide work and track progress. Contact others who not immediately involved to obtain their perspective and expertise on data sources. Consult experts to gain broader and deeper understanding of a specific issue related to data and its use. Monitor external sources and identify underlying trends in data collection and use. Develop, maintain and use a variety of systems, processes, and sources to gather information and gain deeper understanding of data sources. Use a range of references and professional networks to conduct specific research. Analyse issues from different perspectives and draw sound inferences from information available. Formulate and communicate policy options and recommendations. Scan for links and potential implications of proposed policy options. Recognise components of the system and how they integrate. Conceptualise and define the systems working within a given area of the health system. Ensure reports contain the information necessary to achieve their purpose and organisational objectives. Data sources used are validated and the methods for validating are documented and retained. Needs assessment evidence utilisation of relevant data sets. Needs assessment reports. Priorities and evidence reports. Demographic, socio demographic, health service utilisation and mapping and health indicator reports developed and continuously reviewed. Primary Care Consultant - Population Health Planning Position Description Page 4 of 10
4. Research and develop evidence based primary care services and design initiatives to meet identified needs across the PHN region. Identify issues in common for one or more stakeholders and use this to build mutually beneficial partnerships. Analyse issues from different perspectives and draw sound inferences from information available. Find innovative solutions to resolve health consumer s access to services. Seek and evaluate options to resolve problems. Implement solutions, evaluate effectiveness and adjusts actions as required. Recognise components of the system and how they integrate. Consult experts to gain broader and deeper understanding of specific issues. Monitor external sources and identify underlying trends. Develop, maintain and use a variety of systems, processes and sources to gather information and gain deeper understanding of specific evidence based practice. Use a range of references and professional networks to conduct specific research. Priories and evidence reports. Project specific research and evidence based reports. Literature reviews. Primary Care Consultant - Population Health Planning Position Description Page 5 of 10
5. Consult with key stakeholders. Take concrete steps to add value for the stakeholder/s. Identify issues in common for one or more stakeholders and use this to build mutually beneficial partnerships. See things from others point of view and confirm understanding. Use understandings of the stakeholder s organisational context to ensure outcomes are achieved. Deal well with difficult and sensitive topics and questions. Communicate clearly and fluently. Edit written communication to ensure that it contains the information necessary to achieve the purpose. 6. Research and develop survey questionnaires ensuring the capture of information relevant to the project objectives. Prepare surveys using clear, concise and grammatically correct language. Communicate clearly and fluently. Edit written communication to ensure that it contains the information necessary to achieve the purpose. Documentation of method of stakeholder engagement. Documentation of outcomes of stakeholder engagement. Number of stakeholder consultations conducted and number of participants by region and sub-region with: a. general practice staff b. specialist practice staff c. allied health (private) d. allied health (public) e. health services (public) f. health services (private) g. community service organisations h. health consumers i. community members Documentation of method used with rationale including sample size. Number of surveys conducted and number of participants by region and sub-region with: a. general practice staff b. specialist practice staff c. allied health (private) d. allied health (public) e. health services (public) f. health services (private) g. community service organisations h. health consumers i. community members Primary Care Consultant - Population Health Planning Position Description Page 6 of 10
7. Assist in the identification of funding opportunities and preparation of funding tenders and submissions. 8. In collaboration with the Director Strategy and Planning identify and undertake research and evaluation opportunities. Monitor external sources and identify funding opportunities. Identify issues in common for one or more stakeholders and use this to build mutually beneficial applications. Use appropriate style and formats in submissions. Ensure written submissions contain necessary information to achieve success. Edit written communication to ensure that it contains the information necessary to achieve the purpose. Welcome constructive feedback. Work across a number of timeframes. Monitor external sources and identify research and evaluation opportunities. Prepare briefs and evaluation reports using clear, concise and grammatically correct language. Seek and evaluate options to resolve problems. Implement solutions, evaluate effectiveness and adjusts actions as required. Recognise components of the system and how they integrate. Consult experts to gain broader and deeper understanding of specific issues. Develop, maintain and use a variety of systems, processes, and sources to gather information and gain deeper understanding of issues. Number of opportunities identified by region and sub region. Number of submissions completed by region and sub region. Number of successful submissions by region and sub region. Number of internal evaluations undertaken by region and sub region. Number of external evaluations undertaken. Number of specific internal research projects undertaken by region and sub region. Number of external research projects undertaken and brief description. Primary Care Consultant - Population Health Planning Position Description Page 7 of 10
9. Organisational Ensure that primary health care is promoted in a positive manner at all times and work in accordance with the organisation s Strategic Plan. Adhere to and maintain confidentiality in accordance with the organisation s Confidentiality Statement. Undertake Quality Improvement related activities and make a contribution to the implementation of the Quality Plan. All staff are required to ensure photographic documentation of program activities and events. Demonstrate compliance with all policies and procedures and work in accordance with the approved position description. Attend 80% of all organisational meetings that are assigned to the position. 10. Compliance Ensure the Marketing and Communications Plan and other organisational plans, policies and procedures are adhered to. Satisfaction of internal and external compliance audits, inclusive of funding acquittal requirements. 11. Self-Improvement Develop and maintain a program of self-development in liaison with your line manager. Maintain a high standard of knowledge and expertise through attendance and participation in relevant courses, seminars and activities. 12. Workplace Safety Abide by Occupational Health and Safety (OHS) policies and procedures. Completes an Incident Report for all incidents. Follow OHS and security procedures. Report any safety issues to your line manager. Audit of communications. Evidence of activities undertaken. Photographs of activities and events. Evidence of adherence to policy and procedures and position description. Attendance records. Timely and accurate submission of data. Demonstration of sound business knowledge. Written record of self-development activities. Feedback. Participation in performance development coaching plan. Adherence to OHS policies and procedures. Demonstrated completion of mandatory training. Demonstrated use of incident management system. Primary Care Consultant - Population Health Planning Position Description Page 8 of 10
OTHER DUTIES Exhibit a commitment to the organisation. Undertake special projects or reports required by your manager or the Executive on a wide range of issues. Practice in accordance with the relevant health care or industry standards. The organisation s values modelled at all times. Performance review. Demonstrated delivery of identified outcomes. Adherence to applicable health care or industry standards. KEY SELECTION CRITERIA SPECIALIST KNOWLEDGE Complete mandatory training and education. Perform all other duties as directed within the limits of skill, competence and training to maximise flexibility and effectiveness. Demonstrated completion of mandatory training. Performance review. QUALIFICATIONS Essential: Tertiary level qualifications in a health related discipline, Health Promotion, Health Social Sciences or Health Service Planning, Public Health or related discipline. High level of skill in the use of MS applications and familiarity with Planning Tools. A current Victorian driver s licence. Prepared to undergo a police check prior to appointment. EXPERIENCE and/or SPECIALIST KNOWLEDGE Essential: Well-developed skills and ability to form effective professional relationships with stakeholders, government representatives and key professional bodies. Knowledge of research and statistical method including experience in the use of computer packages to analyse data. Advanced report writing skills. Demonstrated policy and planning formulation and implementation skills. High level communication skills written and verbal. Primary Care Consultant - Population Health Planning Position Description Page 9 of 10
KEY SELECTION CRITERIA SPECIALIST KNOWLEDGE Advanced conceptual and analytical skills including the ability to use and interpret epidemiological data to produce high quality reports and evaluations. Demonstrated capacity in service design, documentation and project management. Strong analytical and problem solving skills with the ability to think strategically. Experience in writing successful funding submissions. Desirable: Experience in the Health sector. This position description is subject to change in line with contractual requirements, the development of the organisations strategic plan and operational needs. Contact Person: Jacinta Bourke Regional Manager - Geelong (03) 5222 0800 Primary Care Consultant - Population Health Planning Position Description Page 10 of 10