Government 3.0 and its best practice in Seoul local government

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Government 3.0 and its best practice in Seoul local government ucloud VDI 서비스 Optimizing Network & Hardware

2

3

1. Definition 4

2. Concept Government 3.0 Opens and shares public information Eliminates departmentalism Provides customised service to the public Supports related industries and job creation 5

3. Vision and Values Vision Enhancing Happiness of people Goals Customised service Creating jobs and new business opportunities Service government strategies Transparent government Competent government values Openness Sharing communication colloboration 6

4. Paradigm Development Gov1.0 Gov2.0 Gov3.0 Directions Government -centric People-centric Individual -centric Core value Efficiency Democracy Extended democracy Participation Government-led Limited participation and publication Publication, participation, openness, sharing, co-operation Administration Unilateral Interactive Interactive and customised Channels Visit the public office Internet Mobile internet 7

5. Why Gov. 3.0 (1) 8

5. Why Gov. 3.0 (2) 9

5. Why Gov. 3.0 (3) 10

11

Childbirth Education Employment Startups Elderly Life Online registration Portal for university guide Worknet Short reporting process for starting and closing business Segmented market information Portal for private and public pension s Free online lectures 12

1-1. One-Stop Birth Registration In the past Gov. 3.0 Report of birth Child benefit Birth allowance Etc. Report of birth Child benefit Birth allowance Etc. 13

1-2. Integrated Job Portal In the past Gov. 3.0 14

1-3. Portal for University Admission 15

Integrated application at the local council 1-4. One-Stop Inheritance-Assistant In the past Gov. 3.0 Death report Financial record National pension National tax Local/counci l tax Automobile Local council Financial org. National pension service Central tax office Local tax office Traffic offic e Death report Financial record National pension National tax Local/counci l tax Automobile Land Land regi. office Land 16

1-5. Online Year-End Tax Adjustment 17

1-6. Minwon24 Living Information In the past Gov. 3.0 proper Property tax National pension Annual checkup Child immunisation Energy usage Renew driver s licence 18

1-7. Utility Discount/Exempt Service In the past Gov. 3.0 19

Publicises information Opens data and supports Start-ups Enables people to participate 20

2-1. Opening of information Opening of documents Opening of information 21

2-2. The Finance of the Local Government 22

2-3. Open Data for Startups (1) 23

2-3. Open Data for Startups (2) Start-up supporting centre with the open data (Roles) start-up supporting, business consulting, investment, and media marketing (Collaboration) KaKao(SMS), KT, MOS, and other business companies (In the centre) 11 companies such as Modu Company 24

2-4. Public Participation in Policymaking Mobile participation Public design team 25

Collaboration Communication cloud Big data 26

3-1. Cross-Government Collaboration Cross-agency cooperation Information sharing 27

3-2. Smart Working Video-conferencing Cloud 90,000 13,000 37,000 76,000 13 14 15 16 28

3-3. Big Data Bus routes in big cities Public health alarming service 29

30

1. Upgrade and Improve Gov. 3.0 Gov. 3.0 in Our Lives 정부 31

참고 Government at your fingertips 32

2. Service Government for Convenient Life Mobile service Gov. 3.0 mobile web 33

3. Transparent Government Opens data and supports startups Encourages people to participate in policymaking 34

4. Competent Government Crossgovernment collaboration Cloud Big data 35

36

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Directions Communicative and transparent Capable and competent Opens public information Easy to use public information Collaboration between the government and private sectors Tackles the departmentalism Government system for collaboration Employs big data Citizen-centred Customised service One stop service for the business sector Bridges the gap between the digital divide Utilises new information technologies 38

Global Digital Seoul 2020 Vision New Connections and Different Experience Social City Diginomics Digital Social Innovation

Global Digital Seoul 2020 Strategies and Directions Realises citizen-centred digital governance Seoul runs its own SNS and builds the networks with the SNS opinion leaders Introduces m-voting and collects public opinions online Runs Big Data Campus

Global Digital Seoul 2020 Strategies and Directions Incubates IoT (Internet of Things) Runs digital innovation park and app business centre Establishes digital foundation Realises digital convergence

Global Digital Seoul 2020 Strategies and Directions Emergency rescue system within golden time Fire safety map Infrastructure management system i.e., bridge and tunnel Mobile living information for the public heat wave, flood, and fine dust level Digital service for the social weak Telemetering C-ITS Big Care integrated social welfare system Bridges the gap between the digital divides Information on cultural events and tourist attractions

Global Digital Seoul 2020 Strategies and Directions Utilises IoT to give information on the tourist attractions in Seoul Cloud data centre Big data and spatial information Integrated security system Smart public service portal Smart service for civil complaints

Citizens create with Seoul Social City 100% 50% : 50%

Owl bus system based on big data. Social City 사진출처 : 서울시홈페이지

Diginomics Supports startups and new business

Diginomics Digital foundation

Maximise safety and welfare of the citizens Digital social innovation 안전 Safety transport tourism environment welfare 복지 Education X 100

It is the right of the citizens to get access to information Global digital leader

Global digital leader World best digital infrastructure

Sustainable digital policy

Changes and communications based on digital system Change by Digital 2020 100% 50% : 50% 33 만 645 개 Bigcare FREE WIFI ZONE X 1 0 0

New connections and different experience, Global Digital Seoul 2020 Budget (IDR) 2016 2017 2018 2019 2020

Pursues global digital Seoul 2020 based on 8 principles 1 2 3 4 5 6 7 8