OUTAGAMIE COUNTY REQUEST FOR PROPOSAL FOR CISCO SMARTNET SERVICE AGREEMENTS FOR MIS DEPARTMENT

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OUTAGAMIE COUNTY REQUEST FOR PROPOSAL FOR CISCO SMARTNET SERVICE AGREEMENTS FOR MIS DEPARTMENT DUE BY: May 22, 2013

1.0 Introduction and Background Outagamie County s MIS Department is seeking to purchase annual Cisco Smartnet support. 2.0 Specifications We are seeking a one year Smartnet Premium support which includes 24 x 7 support with a 4 hour response time for advanced hardware replacement. The support shall be on the following three units WS C6509 V E s/n FOX1548G98V WS C6509 V E s/n FOX1548G988 WS C6506 E s/n SAL16074EVQ Include with the proposal form, pricing on your standard quote form. The quote must specifically list the manufacture s part number and description. Failure to do so will result in the rejection of your proposal. Pricing must include all handling or delivery fees. 3.0 Purchasing Policy Information Nicole Schoultz (920) 832 6083 Nicole.schoultz@outagamie.org 4.0 Clarification and/or Revisions to the Specifications and Requirements Proposer must examine the RFP documents carefully and before submitting a Proposal may request from the County's contact person(s). A Proposer s failure to request additional information or clarification shall preclude the Proposer from subsequently claiming any ambiguity, inconsistency, or error. Requests for additional information or clarifications must be made in writing no later than the date specified in the RFP timetable. The request must contain the Proposer's name, address, phone number, facsimile number; RFP title and the name of contact person(s). Fax to Nicole Schoultz at 920 832 2474 or email at nicole.schoultz@outagamie.org The County will issue responses to inquiries and any other corrections or amendments it deems necessary in written addendum prior to the Proposal due date. Proposers should rely only on the representations, statements or explanations that are contained in this RFP and the written addendum to this RFP. Where there appears to be a conflict between the RFP and any addendum issued, the last addendum issued will prevail. It is the Proposer's responsibility to assure receipt of all addenda. Outagamie County will send addenda by mail to only those Proposer(s) recorded by the County as having been sent and/or received a copy of the RFP documents from the County. In addition, Proposer(s) may inspect the RFP documents at the place where they are made available. Upon such mailing or posting, such addenda shall become part of the RFP and binding on Proposer(s). 1

5.0 County Reservation Outagamie County openly solicits the best possible value on all of our "Requests for Proposals". Because we are a local government, we are able to purchase directly from many of the state and federal contracts. However, in order to not discriminate against our local proposers, we openly solicit proposals of similar pricing structure from all qualified proposers. In the event that all proposals received are in excess of any existing state or federal contract that is available to Outagamie County, we may at our discretion, reject all proposals, and purchase directly from the vendor awarded the state or federal government contract. Outagamie County reserves the right to accept or reject, any or all proposals, in whole or in part, as deemed in the best interest of the County. a. This proposal request does not commit Outagamie County to make an award or to pay any costs incurred in the preparation of a proposal in response to this request. b. The proposals will become part of Outagamie County's files without any obligation on Outagamie County's part. c. The proposer shall not offer any gratuities, favors, or anything of monetary value to any official or employee of Outagamie County for any purpose. d. The vendor shall report to Outagamie County any manufacturer product price reductions, model changes, and product substitutions. No substitutions are allowed without prior approval from Outagamie County. e. Outagamie County has the sole discretion and reserves the right to cancel this proposal and to reject any and all proposals received prior to award, to waive any or all informalities and or irregularities, or to re advertise with either an identical or revised specification. f. Outagamie County reserves the right to request clarifications for any proposal. g. Outagamie County reserves the right to select elements from different individual proposals and combine and consolidate them in any way deemed to be in the best interest of Outagamie County. 6.0 Closing Date The County of Outagamie, Wisconsin will receive proposals up to 2:00 p.m. CST May 22, 2013. Time may be determined by the U.S. Official Time Clock from the internet http://www.time.gov/timezone.cgi?central/d/ 6/java. 7.0 Proposal Submittal Email proposals to nicole.schoultz@outagamie.org 8.0 Taxes Outagamie County is exempt from Federal Excise Tax (39 6005724), Wisconsin Sales Tax (ES 41005), but if there is a tax, such as local or county, it must be shown in the proposal. 2

9.0 Method of Procurement The method for this procurement is competitive proposal, pursuant to Chapter 22 of the Outagamie County Code of Ordinances. After submission of the written proposal, qualified proposers may be requested to make an oral presentation to a committee responsible for making final recommendations. The process allows for confidential negotiations and revisions. 10.0 Venue This agreement will be governed and construed according to the laws of the State of Wisconsin. This agreement is performable in Outagamie County. 11.0 Status of Proposal Upon award, proposals will be considered public record and details will be posted online. Information on status could be obtained from Outagamie County s web site www.outagamie.org than Status of Bids/Proposals. 3

OUTAGAMIE COUNTY PROPOSAL FORM Cisco Smartnet Support Proposals Due: May 22, 2013 2:00 p.m., local time Email Proposals To: nicole.schoultz@outagamie.org Include information as requested in Section 2.0 Lump Sum for all Support $ By signing below and submitting your proposal, you acknowledge your company is authorized by Cisco for resale of Premium Smartnets Firm Name: Authorized Signature: Print name: Title: Date: Address: City/State/Zip: Phone/Fax: E mail: