Catapult Your! Worksite Success Guide
Catapult and You a Winning Team It s nice to meet you! Together, we re going to make a positive impact on the health of your fellow employees. A little effort on your part can make a big impact on your team. What we do and why we do it. At Catapult, we empower individuals to improve their health by bringing state-of-the-art Preventive s to the worksite. In essence, we re bringing the physician s office to you. And in the process, we make it a lot easier for your employees to get the preventive care they need, but most are not currently getting. What s our goal? Our goal is to help your employees to live healthier by getting a Preventive and understanding their health risk factors. As many as 25% of your co-workers have diabetes, hypertension or early stages of heart disease and don t know it. Through some simple, easyto-implement steps, you ll see employee lives changed as their health improves. So, where do you fit in? Your role is an important one. We need your help to ensure that all of your employees know that we re coming, and understand the benefit of getting our Preventive. Don t worry in this Success Guide, we ve given you all of the tools and resources you ll need to make your job an easy one. Let s get started! 2
What Your Employees Can Expect from Catapult Quick and Easy Appointment Scheduler A custom online Appointment Scheduler is created just for you. It only takes 1-2 minutes to make an appointment on a laptop, tablet or smart phone. Lab-Accurate Blood Tests Your employees receive lab-accurate blood tests onsite, processed immediately in real time with only 3 drops of blood obtained with a simple finger stick. Private Consultation with a Nurse Practitioner Every employee has a private video consultation with one of our board-certified Nurse Practitioners to review their results and create a personalized action plan. Personalized Report Employees receive an easy-to-understand Personal Report including a personalized Action Plan created together with their Nurse Practitioner. Private Patient Portal After each checkup, employees have immediate and secure access to their results online in our Patient Portal. Results can even be viewed on their smart phone! Summary Audio Recording During the consult, the Nurse Practitioner will offer to record an audio summary of the visit. This recording is securely stored and can be accessed later to share with a family member or another healthcare provider. 3
Four Easy Steps 1 Set a Date for Catapult to Come Onsite Your Catapult Account Manager will work with you to choose a date that works for your employees. In some cases, multiple dates will be needed to ensure that everyone can participate. Usually, clinic dates are set 60 days in advance to ensure there s enough time for everyone to sign up. Be sure to reserve the clinic space at your location. 2 Send Out Your Appointment Scheduler Link Your employees can quickly and easily make an appointment for an upcoming clinic through your customized Appointment Scheduling Tool. For those who don t have access to email, your Catapult Account Manager can provide other scheduling methods. 3 Promote Your Event! It s important that all of your employees know about the upcoming clinic and how to sign up. In this Success Guide, you ll find customizable tools and resources that make this process easy. We ll help you find the right set of tools that work for your team and your location. 4 Meet Us on Clinic Day On the morning of your clinic, meet the Team Lead and let the Catapult staff into the clinic testing area. We ll bring all of the necessary supplies and equipment. We just ask that you provide the clinic space as well as some tables and chairs. That s it! You re on your way towards developing a healthier workforce. 4
Marketing Tools & Resources Take advantage of these customizable tools and resources to ensure that all of your employees are aware of your upcoming clinic(s). Your Catapult Account Manager can help you pick the right mix of marketing tools for your team. Everything is available for downloading at www./promo Email Templates If your team uses email, we have a variety of email templates you can customize for your event. The Big Announcement! Why Participate? Take a Step Towards Better Your upcoming Catapult onsite event Take a step towards better health. View email in a web browser Free, quick and confidential preventive health checkups At [company], we care about you, our employees! That s why we have partnered with Catapult to provide free, quick and confidential preventive health checkups right here at our workplace. Appointments are available on [date] and these checkups are available to all employees covered under the [medical plan]. If you think you re healthy, fantastic! This 30-minute checkup will help confirm that. But if you have any warning signs or risk factors, this checkup can help you identify what s going on. A licensed Catapult Nurse Practitioner will even help you create a personal action plan for improving your health. Please take a few minutes right now to make an appointment at www.timeconfirm.com/[company]. We all recognize the importance of staying healthy so that we can provide for our families, watch our children grow, and enjoy a long and fulfilling retirement. This preventive checkup is designed to identify and lower potential health risks that could prevent those dreams from becoming a reality. Your checkup will be performed by Catapult, a third-party health care provider, so be assured that your individual results are strictly confidential. No one at [company] will have access to your personal health information. We want you to be healthier, happier, and more productive at home and at work. I ve already made my appointment. Please take a moment now to make yours at EMAIL #1: Sample Email from the CEO to Senior Leadership When Email Subject Line: Email Body: 4-5 weeks prior to Catapult s first Onsite Event I m asking for your support of our upcoming health checkups! Dear Leadership Team: At [company], we care about our employees! That s why we have partnered with Catapult to provide free, quick and confidential preventive health checkups right here at our workplace. Appointments are available on [date] and these checkups are available to all employees covered under the [medical plan]. If you think you re healthy, fantastic! This 30-minute checkup will help confirm that. But if you have any warning signs or risk factors, this checkup can help you identify what s going on and a licensed Catapult Nurse Practitioner will help you create a personal action plan for improving your health. And be assured that your individual results are strictly confidential no one at [company] will have access to your personal health information. To learn more about the process, I encourage you to CLICK HERE and watch a short video so that you can answer any questions your employees may have. I d like you to lead by example and take a few minutes right now to sign up for an appointment at www.timeconfirm.com/[company]. In the next few days, I will send an email to all employees inviting them to participate. I d also like you to promote this important health improvement initiative by encouraging your teams to sign up. In addition to creating happier and healthier employees, this proven solution will help us lower absenteeism and better manage our healthcare spend. It truly is a win-win for everyone. Customizable Flyers Use any of the flyers below to create a customized version that you can print out and post around your worksite. Download them at www./promo Know your NUMBERS And what to do about them. Know your NUMBERS And what to do about them. What you don t know can kill you. 8 out of 10 people with DIABETES or PREDIABETES don t know it. Where do you stand? Don t wait! The best appointment times go fast. Don t wait! The best appointment times go fast. Don t wait! The best appointment times go fast. Don t wait! The best appointment times go fast. Surprises are fun Unless it s about your health. Don t leave your family in a lurch. It s amazing what you can learn from a couple drops of blood. Let us help you improve your health. Don t wait! The best appointment times go fast. Don t wait! The best appointment times go fast. Don t wait! The best appointment times go fast. Don t wait! The best appointment times go fast. 5
Marketing Tools & Resources (continued) Videos Find an all-employee meeting or team huddle where you can show the video you ll find on your Appointment Scheduler. We also have a library of short videos on our website which help to answer your employees questions and get them excited about participating. Breakroom Notes If your worksite has lockers or a breakroom, tape clinic flyers around the area to grow awareness and generate excitement. Appointment Reminders Immediately after making a checkup appointment, each employee receives a confirmation email and text message. Two days prior to their appointment, they ll receive another email reminder, followed by a text message reminder one day prior. These reminders will automatically occur! 6
Marketing Tools & Resources (continued) All Employee Meetings, Huddles & Email Messages While posters and flyers are great, we re sure that your employees would prefer to hear about the clinic directly from you or your Manager. You can use this script: I have great news to share with you today! On [DATE], we ll be hosting Catapult, right here at work. Catapult provides state-of-the-art Preventive s including lab-accurate blood tests with only a finger stick. Everyone will meet privately with a board-certified Nurse Practitioner, and everyone will receive a Personal Report and an Action Plan for how to improve their health. Best of all, it only takes 30-40 minutes, right here at work. I encourage everyone to sign-up. You pay nothing. We are covering 100% of the cost. To make an appointment, simply go to this web address on your laptop, tablet or smart phone: [Appointment Scheduler Web Address] Breakfast Nothing beats free food to drive participation, especially since fasting is recommended. On the day of the clinic, we recommend having healthy snack and breakfast items available for your participants following their checkups. 7
Planning Timeline Use this handy timeline to plan your promotion and clinic strategy. Your Catapult Account Manager is always available to help you along the way. Set your clinic dates. Reserve your clinic space. 8 WEEKS OUT Ask your Manager to encourage participation and to sign up for his/her own appointment. 4 WEEKS OUT 3 WEEKS OUT Email employees the link to your custom Appointment Scheduler. Use meetings to create awareness. Use locker/breakroom notes to encourage participation. Send out a link to the Catapult video. 2 WEEKS OUT Create posters to hang in the breakroom or other employee areas. Send out a final reminder email. Upon request, your Catapult Account Manager can give you an update on who s made an appointment. 1 WEEK OUT Clinic Week! Make a last-minute push for participation. Use meetings and bulletin boards to remind employees of the upcoming clinic. Relax the Catapult Team will take great care of your employees. 8
Frequently Asked Questions Take advantage of these customizable tools and resources to ensure that all of your employees are aware of your upcoming clinic(s). Your Catapult Account Manager can help you pick the right mix of marketing tools for your team. Why participate? Unfortunately, most Americans don t get the preventive care they need, and because of that, they re at risk for serious health issues. Going through a Catapult will help each person understand their risk factors. Every patient will receive a lab-accurate Personal Report and a customized Action Plan, created during the checkup with a board-certified Nurse Practitioner. Who should sign up for a Catapult? We recommend that all employees (except women who are pregnant or who have delivered a baby recently) sign up to receive a Catapult Preventive! How long will this checkup take? The checkup takes only 30-40 minutes, a lot less time than a typical visit to the lab and to the doctor s office for a full physical. Is there any cost to participate? No. Your company is covering 100% of the fee. You pay nothing. Where do I access my results? Immediately after the checkup, results can be viewed, downloaded or printed at www.catapult.com. Results can even be viewed on your smart phone! 9
Frequently Asked Questions (continued) Do I have to fast before my checkup? To get the most accurate results, we strongly recommend that patients fast before their checkup. That means nothing but water for the eight (8) hours prior to the appointment. If someone who is not fasting wants to participate, we re happy to accommodate him/her, but some of the blood test values may be affected. What languages are supported? Our Patient Portal and results are available in both English and Spanish. However, our Nurse Practitioners can complete a consult in most languages. The patient should let the Team Lead know of their language preference when checking in at the clinic. What do I need to bring to the checkup? Bring your Driver s License, your Medical Insurance ID Card, your Primary Care Provider s name (including fax number if known), and a list of your prescribed and over-the-counter medications. With your permission, we ll use the Primary Care Provider s info to securely e-fax your results to your doctor. Questions Hopefully, we ve been able to answer most of your questions. If not, your Catapult Account Manager is available if you have additional questions. You can also reach us at support@. Thank you! We know that you have a lot going on and we want to thank you for your time and effort to make this program a success. Know that you re making a big impact on the health of your employees! 10