Polytechnic University of Puerto Rico Master Degree Exit Interview 2016 Civil Engineering Graduate School, Coop Program and Institutional Research Office 1
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Sample Sample 2016 Population 10 Sample 14 Percent of participation 71% 3
STUDENT INFORMATION 4
Gender Male Female Total 8 2 10 10 9 8 7 2 6 5 4 3 2 8 Female Male 1 5
FINANCIAL SUPPORT 6
Financial support during graduate study Financial Support Educational Loan 4 Individual Support 2 PR Higher Education PRIDCO Scholarship 0 PR Higher Education Scholarship 0 Other 2 Total 8 PR Higher Education Scholarship Other 25% Individual Support 25% Educational Loan 5 PR Higher Education PRIDCO Scholarship 7
Main location Location San Juan Campus 6 INTEC 0 Boston Scientific 0 Mayagüez Howard Johnson 0 Mayagüez Howard Johnson Boston Scientific INTEC Total 6 San Juan Campus 10 8
Online course Location I studied less than 5 of my courses online 1 I studied 5 or more of my courses online 0 None 7 Total 8 I studied less than 5 of my courses online 12% I studied 5 or more of my courses online None 88% 9
TIME NOT TAKING COURSES OR WORKING ON RESEARCH PROJECT OR THESIS 10
Take time without work in your degree Not work on degree Yes 5 No 5 Total 10 No 5 Yes 5 11
Time without work in your degree Time Less than one year 1 1 year 0 1-2 years 1 2 years 0 2-3 years 2 3 years 1 4 years 0 5 years or more 0 Total 5 2-3 years 4 3 years 2 4 years 5 years or more Less than one year 2 1-2 Years 2 1 Year 2 years 12
PAPER ACCEPTED FOR PUBLICATION 13
Any paper accepted for publication Accepted Yes 0 No 10 Total 10 Yes No 10 14
ACTIVITIES 15
What main activities are you engaged in at the present time? Key Statement A Employed 35 or more hours per week. 7 B Employed in a full-time position (six months or less) 1 C Employed less than 35 hours per week. 0 D Actively seeking full-time employment. 1 E Enrolled in an educational institution. 0 F Serving an internship required for state or professional licensing. G Voluntary unemployed. 0 H Other 1 Total 10 0 16
What main activities are you engaged in at the present time? B 1 D C 1 F E G H 1 A 7 17
Which one is your principle activity? Key Statement A Employed 35 or more hours per week. 5 B Employed in a full-time position (six months or less) 1 C Employed less than 35 hours per week. 0 D Actively seeking full-time employment. 1 E Enrolled in an educational institution. 0 F Serving an internship required for state or professional licensing. 0 G Voluntary unemployed. 0 H Other 1 Total 8 18
Which one is your principle activity? D 13% C E F G H 13% A 62% B 12% 19
EMPLOYMENT 20
When you choose the graduate program, how strongly did you expect to obtain a job directly related to it? Evaluation Very Strongly 7 Somewhat Strongly 3 Not Strongly at all 0 Total 10 Somewhat Strongly 3 Not Strongly at all Very Strongly 7 21
Currently working Working Yes 8 No 2 Total 10 10 9 8 7 2 6 5 4 3 2 8 No Yes 1 22
Location of the company Location Puerto Rico 8 United States 0 Other 0 Total 8 United States Other Puerto Rico 10 23
Working load Working Load Full Time 8 Part Time 0 Total 8 10 9 8 7 6 5 4 3 2 10 Part Time Full Time 1 24
The present job is related with your degree Related Yes 5 No 3 Total 8 10 9 8 7 6 5 4 3 38% 63% No Yes 2 1 25
If the job is not related to your major field, what was the main reason for taking it? Key Reason A Could not find a job in my field 0 B Better pay than a job in my field 0 C Better opportunity for advancement than my field 1 D To see if I like this kind of work 0 E Opportunity to help people or be useful to society 0 F Geographical location appealed to me 0 G Best opportunity among available jobs 0 H Other 0 Total 1 26
If the job is not related to your major field, what was the main reason for taking it? H G F E D A B C 10 27
Level of education required for your present job Degree Doctorate s degree 0 Master s degree 0 Bachelor s degree 8 Associate or Technical degree 0 Certification 0 Some college 0 No college required 0 12 10 8 6 4 2 10 Total 28
Starting Yearly Salary Salary Range $20,000 or less 3 $20,001-$25,000 0 $25,001-$30,000 1 $30,001-$35,000 0 $35,001-$40,000 2 $40,001-$45,000 1 $45,001-$50,000 1 $50,000+ 0 Total 8 29
Starting Yearly Salary 4 38% 35% 3 25% 25% 2 15% 1 13% 13% 13% Percent 5% 30
Current Yearly Salary Salary Range $20,000 or less 0 $20,001-$25,000 0 $25,001-$30,000 0 $30,001-$35,000 0 $35,001-$40,000 3 $40,001-$45,000 0 $45,001-$50,000 3 $50,000+ 2 Total 8 31
Current Yearly Salary 4 35% 38% 38% 3 25% 2 15% 1 5% 25% Percent 32
What kind of organization employs you? Organization Business or Industry 3 Government agency 5 Educational institution 0 Non-profit organization 0 10 9 8 7 6 5 63% Other Self-employed Non-profit organization Self-employed 0 Other 0 Total 8 4 3 2 38% Educational institution Government agency 1 Business or Industry 33
Level of satisfaction with your present job Satisfaction Completely satisfied 4 Pretty satisfied 3 Not very satisfied 1 Total 8 10 9 8 7 6 5 4 13% 38% 3 2 5 1 Completely satisfied Pretty satisfied 34 Not very satisfied
To what extent do you deal that your present job contributes to attaining your career goals? Deal A great deal 7 Somewhat 0 10 98% 96% Not at all 1 Total 8 94% 92% 13% Not at all 9 Somewhat 88% A great deal 86% 84% 82% 8 88% 35
Which factors assisted you in finding your present job? Legend Statement A Above average GPA 1 B Academic major 6 C Double major 0 D Competence in foreign language 0 E Competence in English 1 F Competence in mathematics 1 G Competence in computers 0 H Work experience or internship/volunteer experience 3 I An effective job search campaign 1 J Extra-curricular experiences providing skills sought by employers 1 K Personality or interpersonal skills 4 L Knowing someone who was able to influence the hiring decision 2 36 M Other 1 Total 21
Which factors assisted you in finding your present job? 3 29% 25% 2 19% 15% 14% 1 1 5% 5% 5% 5% 5% 5% 5% A B C D E F G H I J K L M 37
EDUCATIONAL ACTIVITIES 38
What are your plans for future educational activities? Key Statement A I do not plan to go to school again 2 B Taking interesting classes 3 C Acquiring job skills 4 D Obtaining a license authorizing the practice of an occupation 3 E Obtaining a second bachelor s degree 0 F Obtaining a second master s degree 0 G Obtaining professional or doctor s degree 3 H Obtaining a Technical Certification 3 I Other 0 Total 18 39
What are your plans for future educational activities? 25% 22% 2 17% 17% 17% 17% 15% 1 11% 5% 40 A B C D E F G H I
Immediate post-graduate plan Plan NONE Obtaining the license authorizing the practice of engineering Keep working, taking the PE exam, maybe in a future come back to college for another degree Continuar trabajando y posiblemente estudiar algo adicional. Obtaining PMP Certification Acquire experience and apply my new knowledge to my career. Buscar trabajo basado en mi experiencia previa y/o en el Master completado. Get experience and later on move to the US 41
Are you considering pursuing Graduate Studies (PhD)? 10 Considering Yes 5 No 3 Total 8 9 8 7 38% 6 5 4 No Yes 3 63% 2 1 42
When are you considering pursuing Graduate Studies (PhD)? 10 When Immediately 0 Within one (1) year 3 Total 3 9 8 7 6 5 4 10 Within one (1) year Immediately 3 2 1 43
Are you already been admitted for further graduate study? 10 Admitted Yes 0 No 4 Total 4 9 8 7 6 5 4 3 2 10 No Yes 1 44
Have you passed the Fundamental Engineering Examination? Passed Yes 5 No 1 Haven t take it 2 Total 8 10 9 25% 8 7 13% 6 Haven't take it 5 No 4 Yes 3 63% 2 1 45
Have you passed the Professional Engineering Examination? 10 Passed Yes 2 No 2 Haven t take it 4 9 8 7 5 Total 8 6 5 Haven't take it No 4 3 2 25% Yes 1 25% 46
COOP AND PLACEMENT OFFICE 47
Have you ever participated in COOP Internship? Participated Yes 0 No 9 Total 9 10 9 8 7 6 5 4 3 2 10 No Yes 1 48
Have you ever handed over your resume to the office? 10 Handed over resume 9 Yes 1 8 No 8 Total 9 7 6 5 4 89% No Yes 3 2 1 11% 49
Are you available for employment? 10 Available 9 Yes 5 No 4 Total 9 8 7 6 5 4 44% No Yes 3 56% 2 1 50
PROGRAM EVALUATION 51
What is your perception of the academic expectations of your program? 6 5 56% Evaluation Excellent 5 Above Average 2 4 Average 2 Below Average 0 3 2 22% 22% Poor 0 Total 9 1 Excellent Above Average Average Below Average Poor 52
How would you rate your program s performance in keeping pace with recent trends and developments in your field? 6 5 4 3 2 1 33% 56% 11% Evaluation Excellent 3 Above Average 5 Average 1 Below Average 0 Poor 0 Total 9 Excellent Above Average Average Below Average Poor 53
How would you rate the research opportunities your program provided to graduate students? 5 45% 4 35% 3 25% 2 15% 1 22% 22% 44% 11% Evaluation Excellent 2 Above Average 2 Average 4 Below Average 1 Poor 0 Total 9 5% Excellent Above Average Average Below Average Poor 54
How would you rate the adequacy of facilities in your program? 5 45% 4 35% 3 25% 2 15% 33% 44% 22% Evaluation Excellent 3 Above Average 4 Average 2 Below Average 0 Poor 0 Total 9 1 5% Excellent Above Average Average Below Average Poor 55
Indicate your level of satisfaction with the supervision and guidance you received. 7 6 67% Evaluation Excellent 6 5 Above Average 2 4 3 2 1 Excellent 22% Above Average 11% Average Below Average Poor Average 1 Below Average 0 Poor 0 Total 9 56
What is your perception of the quality the faculty in your degree program? 7 6 67% Evaluation Excellent 6 5 4 Above Average 2 Average 1 Below Average 0 3 2 1 Excellent 22% Above Average 11% Average Below Average Poor Poor 0 Total 9 57
How could you rate the overall quality of your degree program? 6 5 56% Evaluation Excellent 5 4 3 2 1 33% 11% Above Average 3 Average 1 Below Average 0 Poor 0 Total 9 Excellent Above Average Average Below Average Poor 58
General comments about your graduate program Comments I think is good to extend some other disciplines, the college is equipped with profesorship and technology to satisfy does demands. Mejorar los laboratorios Provide the student with job offers even if the student hasn t completed the major. Without the opportunity of a job it is useless to make the decision to continue studying. 59
GRADUATE SCHOOL EVALUATION 60
Graduate admission process 10 9 8 7 6 5 4 3 89% Evaluation Excellent 8 Above Average 1 Average 0 Below Average 0 Poor 0 Total 9 2 1 Excellent 11% Above Average Average Below Average Poor 61
Graduate new-student orientation 7 6 63% Evaluation Excellent 5 5 Above Average 3 4 3 38% Average 0 Below Average 0 Poor 0 2 Total 8 1 Excellent Above Average Average Below Average Poor 62
Graduate School web page 7 6 67% Evaluation Excellent 6 5 Above Average 2 4 3 2 1 Excellent 22% Above Average 11% Average Below Average Poor Average 1 Below Average 0 Poor 0 Total 9 63
Graduation requirements 9 8 7 6 5 4 3 2 1 78% Excellent 11% 11% Above Average Average Below Average Poor Evaluation Excellent 7 Above Average 1 Average 1 Below Average 0 Poor 0 Total 9 64
General comments about the Graduate School Comments Great service and very satisfied with the team. No comments 65
LEVEL OF SATISFACTION 66
Acquiring background and specialization for further education in a professional/scientific/scholarly field Satisfaction Completely satisfied 7 Pretty satisfied 1 Not very satisfied 0 Total 8 10 98% 96% 94% 92% 9 88% 86% 84% 82% 8 Completely satisfied Not very satisfied 13% 88% Pretty satisfied 67
Your ability to write clearly, correctly, and effectively Satisfaction 10 Completely satisfied 7 Pretty satisfied 2 Not very satisfied 0 Total 9 9 8 7 6 5 22% 4 78% 3 2 1 Completely satisfied Pretty satisfied 68 Not very satisfied
Your ability to communicate effectively (verbal communication/presentation skills). Satisfaction Completely satisfied 9 Pretty satisfied 0 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 10 Completely satisfied Not very satisfied Pretty satisfied 69
You have a comprehensive approach towards advancement in contemporary issues and engagement in continuous life long learning Satisfaction Completely satisfied 6 Pretty satisfied 3 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 33% 67% Pretty satisfied 70
You have a comprehensive understanding of fundamental principles within your major course of study/field Satisfaction Completely satisfied 8 Pretty satisfied 1 Not very satisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Completely satisfied Not very satisfied Pretty satisfied 71
Your ability to reason, see relationships, raise questions, examine contrary views, and think critically Satisfaction Completely satisfied 8 Pretty satisfied 1 Not very satisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Completely satisfied Not very satisfied Pretty satisfied 72
You have developed analytical thinking and problem solving Satisfaction Completely satisfied 8 Pretty satisfied 1 Not very satisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Completely satisfied Not very satisfied Pretty satisfied 73
You are able to developed ideas and present them in written work Satisfaction Completely satisfied 8 Pretty satisfied 1 Not very satisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Completely satisfied Not very satisfied Pretty satisfied 74
Your research/project or comprehensive exam sharpened your analytical and problem solving skills Satisfaction Completely satisfied 9 Pretty satisfied 0 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 10 Pretty satisfied 75
Your research/project or comprehensive exam helped you to developed abilities to plan your own work Satisfaction Completely satisfied 8 Pretty satisfied 1 Not very satisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Completely satisfied Not very satisfied Pretty satisfied 76
Your research/project or comprehensive exam was completed satisfactorily Satisfaction Completely satisfied 8 Pretty satisfied 1 Not very satisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Completely satisfied Not very satisfied Pretty satisfied 77
You are confident about tackling unfamiliar tasks in industry or academia within an ethical framework Satisfaction Completely satisfied 6 Pretty satisfied 2 Not very satisfied 0 Total 8 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 25% 75% Pretty satisfied 78
You have developed skills in the effective use of technology and library resources for life-long learning Satisfaction Completely satisfied 6 Pretty satisfied 3 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 33% 67% Pretty satisfied 79
Your ability to participate effectively as a citizen Satisfaction Completely satisfied 8 Pretty satisfied 1 Not very satisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Completely satisfied Not very satisfied Pretty satisfied 80
Your ability to do university work Satisfaction Completely satisfied 8 Pretty satisfied 1 Not very satisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Completely satisfied Not very satisfied Pretty satisfied 81
The effort you put into your university education Satisfaction Completely satisfied 8 Pretty satisfied 1 Not very satisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Completely satisfied Not very satisfied Pretty satisfied 82
Your involvement with faculty Satisfaction Completely satisfied 6 Pretty satisfied 3 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 33% 67% Pretty satisfied 83
Your access to faculty outside of the classroom Satisfaction Completely satisfied 5 Pretty satisfied 4 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 44% 56% Pretty satisfied 84
Your major course of study Satisfaction 10 Completely satisfied 9 Pretty satisfied 0 Not very satisfied 0 Total 9 9 8 7 6 5 4 10 3 2 1 Completely satisfied Pretty satisfied 85 Not very satisfied
The quality of your degree program Satisfaction Completely satisfied 8 Pretty satisfied 1 Not very satisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Completely satisfied Not very satisfied Pretty satisfied 86
Instruction at PUPR Satisfaction Completely satisfied 7 Pretty satisfied 2 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 22% 78% Pretty satisfied 87
Your learning opportunities outside of the classroom Satisfaction Completely satisfied 6 Pretty satisfied 3 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 33% 67% Pretty satisfied 88
The technology learning environment Satisfaction Completely satisfied 4 Pretty satisfied 5 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 56% 44% Pretty satisfied 89
The value of your PUPR education Satisfaction Completely satisfied 7 Pretty satisfied 2 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 22% 78% Pretty satisfied 90
PUPR at whole Satisfaction Completely satisfied 6 Pretty satisfied 2 Not very satisfied 1 Total 9 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 11% 22% 67% Pretty satisfied 91
LEVEL OF SATISFACTION WITH RESEARCH EXPERIENCE 92
Supervision was available when I needed it Satisfaction Completely satisfied 8 Pretty satisfied 2 Not very satisfied 0 Total 10 10 9 8 7 6 5 4 3 2 1 2 8 Completely satisfied Not very satisfied Pretty satisfied 93
The thesis examination process was fair Satisfaction Completely satisfied 4 Pretty satisfied 1 Not very satisfied 0 Total 5 10 9 8 7 6 5 4 3 2 1 2 8 Completely satisfied Not very satisfied Pretty satisfied 94
My research further developed my problems solving skills Satisfaction Completely satisfied 7 Pretty satisfied 2 Not very satisfied 0 Total 9 10 9 8 7 6 5 4 3 2 1 22% 78% Completely satisfied Not very satisfied Pretty satisfied 95
I had good access to the technical support I needed Satisfaction Completely satisfied 7 Pretty satisfied 3 Not very satisfied 0 Total 10 10 9 8 7 6 5 4 3 2 1 3 7 Completely satisfied Not very satisfied Pretty satisfied 96
I learned to develop my ideas and present them in my written work Satisfaction Completely satisfied 8 Pretty satisfied 2 Not very satisfied 0 Total 10 10 9 8 7 6 5 4 3 2 1 2 8 Completely satisfied Not very satisfied Pretty satisfied 97
I understood the required standard for the thesis Satisfaction Completely satisfied 3 Pretty satisfied 2 Not very satisfied 0 Total 5 10 9 8 7 6 5 4 3 2 1 4 6 Completely satisfied Not very satisfied Pretty satisfied 98
My supervisor(s) provided additional information relevant to my topic Satisfaction Completely satisfied 8 Pretty satisfied 1 Not very satisfied 1 Total 10 10 9 8 7 6 5 4 3 2 1 1 1 8 Completely satisfied Not very satisfied Pretty satisfied 99
My research sharpened my analytical skills was satisfied with the thesis examination process Satisfaction Completely satisfied 5 Pretty satisfied 1 Not very satisfied 0 Total 6 10 95% 9 85% 8 17% 83% 75% Completely satisfied Not very satisfied Pretty satisfied 100
I was given good guidance in topic selection and refinement Satisfaction Completely satisfied 6 Pretty satisfied 4 Not very satisfied 0 Total 10 10 9 8 7 6 5 4 3 2 1 4 6 Completely satisfied Not very satisfied Pretty satisfied 101
I understood the requirements of thesis examination Satisfaction Completely satisfied 4 Pretty satisfied 1 Not very satisfied 0 Total 5 10 9 8 7 6 5 4 3 2 1 2 8 Completely satisfied Not very satisfied Pretty satisfied 102
Doing my research helped me to develop my ability to plan my own work Satisfaction Completely satisfied 7 Pretty satisfied 3 Not very satisfied 0 Total 10 10 9 8 7 6 5 4 3 2 1 3 7 Completely satisfied Not very satisfied Pretty satisfied 103
My research supervisor(s) provided helpful feedback on my progress Satisfaction Completely satisfied 7 Pretty satisfied 2 Not very satisfied 1 Total 10 10 9 8 7 6 5 4 3 2 1 1 2 7 Completely satisfied Not very satisfied Pretty satisfied 104
I received good guidance in my literature search Satisfaction Completely satisfied 6 Pretty satisfied 3 Not very satisfied 1 Total 10 10 9 8 7 6 5 4 3 2 1 1 3 6 Completely satisfied Not very satisfied Pretty satisfied 105
The examination of my thesis was completed in a reasonable time Satisfaction Completely satisfied 4 Pretty satisfied 3 Not very satisfied 0 Total 7 10 9 8 7 6 5 4 3 2 1 43% 57% Completely satisfied Not very satisfied Pretty satisfied 106
As a result of my research, I feel confident about tackling unfamiliar problems Satisfaction Completely satisfied 5 Pretty satisfied 5 Not very satisfied 0 Total 10 10 9 8 7 6 5 4 3 2 1 5 5 Completely satisfied Not very satisfied Pretty satisfied 107
OUTCOMES ASSESSMENT 108
Before starting studies, what main activities were engage? Key Statement A Full time, regular position 8 B Full time, contract/temporary position 0 C Part time 1 D Actively seeking full time employment 1 E Enrolled in an educational institution 0 F Voluntary unemployed 1 G Other 1 Total 12 109
Before starting studies, what main activities were engage? 7 67% 6 5 4 3 2 1 8% 8% 8% 8% 110 A B C D E F G
If employed before starting studies, what was your job title? Job Title Engineering Supervisor 1 Project Manager 1 Civil Engineering 1 Mediador de conflictos obrero-patronales 1 Supervisor de Operaciones 1 Bridge Engineer 1 Inspector 1 Total 7 111
If you were working before starting your graduate studies, did you obtain or will obtain career advancement opportunities as result of your graduate degree completion? Career advancement Promotion 1 Job retention 1 No change 7 Other 1 Not working before starting graduate studies 0 Total 10 10 9 8 7 6 5 4 3 2 1 1 7 1 1 Not working before starting graduate studies Other No change Job retention Promotion 112
EVALUATION 113
Academic advising and counseling service Satisfaction Fully satisfied 7 Partially satisfied 3 Unsatisfied 0 Total 10 10 9 8 3 7 6 5 4 3 7 2 1 Fully satisfied Partially satisfied Unsatisfied 114
Personal security and safety on campus Satisfaction Fully satisfied 9 Partially satisfied 1 Unsatisfied 0 Total 10 10 98% 96% 94% 92% 9 88% 86% 1 9 84% Fully satisfied Partially satisfied Unsatisfied 115
Classroom facilities Satisfaction Fully satisfied 7 Partially satisfied 3 Unsatisfied 0 Total 10 10 9 8 3 7 6 5 4 3 7 2 1 Fully satisfied Partially satisfied Unsatisfied 116
Contact with faculty Satisfaction Fully satisfied 8 Partially satisfied 2 Unsatisfied 0 Total 10 10 9 2 8 7 6 5 4 8 3 2 1 Fully satisfied Partially satisfied Unsatisfied 117
Quality of teaching Satisfaction Fully satisfied 9 Partially satisfied 1 Unsatisfied 0 Total 10 10 98% 96% 94% 92% 9 88% 86% 1 9 84% Fully satisfied Partially satisfied Unsatisfied 118
Career services Satisfaction Fully satisfied 5 Partially satisfied 4 Unsatisfied 0 Total 9 10 9 8 44% 7 6 5 4 3 56% 2 1 Fully satisfied Partially satisfied Unsatisfied 119
Financial aid Satisfaction Fully satisfied 4 Partially satisfied 3 Unsatisfied 0 Total 7 10 9 8 43% 7 6 5 4 3 57% 2 1 Fully satisfied Partially satisfied Unsatisfied 120
Library resources Satisfaction Fully satisfied 8 Partially satisfied 2 Unsatisfied 0 Total 10 10 9 2 8 7 6 5 4 8 3 2 1 Fully satisfied Partially satisfied Unsatisfied 121
Satisfaction with overall education Satisfaction Fully satisfied 8 Partially satisfied 2 Unsatisfied 0 Total 10 10 9 2 8 7 6 5 4 8 3 2 1 Fully satisfied Partially satisfied Unsatisfied 122
Faculty s knowledge in their field Satisfaction Fully satisfied 10 Partially satisfied 0 Unsatisfied 0 Total 10 10 9 8 7 6 5 4 3 2 1 10 Fully satisfied Partially satisfied Unsatisfied 123
Face to face enrollment process Satisfaction Fully satisfied 9 Partially satisfied 1 Unsatisfied 0 Total 10 10 98% 96% 94% 92% 9 88% 86% 1 9 84% Fully satisfied Partially satisfied Unsatisfied 124
Online enrollment process Satisfaction Fully satisfied 4 Partially satisfied 5 Unsatisfied 0 Total 9 10 9 8 7 56% 6 5 4 3 2 44% 1 Fully satisfied Partially satisfied Unsatisfied 125
Reference * California State University, Chico (n.d.) Retrieved August 30, 2012, from http://www.csuchico.edu/vpaa/wasc/docs/cpr_standard_4/cfr_4.5/grad_survey_sp 05.pdf 126