PRIME. A Health Centre for Seniors. Jo- Ann Lapointe McKenzie. Chief Nursing Officer, Deer Lodge Centre & Judy Ahrens- Townsend Manager, PRIME

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PRIME A Health Centre for Seniors Jo- Ann Lapointe McKenzie Chief Nursing Officer, Deer Lodge Centre & Judy Ahrens- Townsend Manager, PRIME Winnipeg Regional Health Authority Deer Lodge Centre Site

Manitoba s Long Term Care Strategy Aging in Place Affordable housing opions with supports Promote independence in daily living Maximize overall health and wellbeing

Long Term Care ConInuum Independent Living Supports to Seniors in Group Living Expanded Supportive Housing Specialized Supports: PRIME Personal Care Home Home Care Support Services to Seniors

Origins PACE USA CHOICE Edmonton

Virtual Tour Deer Lodge Centre

WHO comes to PRIME?

Socio- Demographics Age Group (%) Sex (%) PRIME Particip ant (n=145) PRIME Referral (n=116) Home Care Client (n=13,877) 65-74 21.4 17.2 15.1 75-84 42.8 31.9 39.6 85+ 35.9 50.9 45.3 Male 46.2 38.8 31.0 Female 53.8 61.2 69.0 Marital Status (%) Never Married 6.2 6.0 6.1 Married 44.8 47.4 32.4 Widowed 43.5 41.4 52.6 Separated 2.1 0.0 1.6 Divorced 2.8 5.2 6.1 Other 0.7 0.0 1.1 Education (%) Grade 8 or Less 22.8 24.1 22.9 9-11 Grades 24.8 25.0 24.5 High School 15.9 16.4 15.8 Greater than High School 28.3 21.6 22.5 Unknown 8.3 12.9 14.3

Socio- Demographics PRIME Age: 65-74 21% 75-84 43% 85+ 36% Sex: Male 46% Female 54% Marital Status: Married 45% Widowed 44% EducaIon: Greater than HS 28% HOME CARE 15% 40% 45% 31% 69% 32% 53% 23%

Top 10 Disease Diagnoses by Client Group PRIME Participants % PRIME Referral % Home Care Client % Hypertension 64.1 Hypertension 64.7 Hypertension 62.8 Arthritis 51.7 Arthritis 59.5 Arthritis 56.9 Diabetes 28.3 Emphysema/COPD/ Asthma Psychiatric Diagnosis 24.8 Psychiatric Diagnosis 30.2 Alzheimer s or Other Dementia 23.6 29.3 Diabetes 21.9 CVA (stroke) 24.1 Diabetes 28.5 Coronary Artery Disease Alzheimer s or Other Dementia Emphysema/COPD/ Asthma 18.8 24.1 Osteoporosis 26.7 Thyroid disease 18.7 18.6 Thyroid disease 26.7 Emphysema/COPD/ Asthma Coronary Artery 17.9 Alzheimer s or 25.9 Osteoporosis 17.6 Disease Other Dementia Cataract 17.9 CVA (stroke) 24.1 CVA (stroke) 17.1 18.5 Congestive Heart Failure * (Thyroid disease) 17.2 17.2 Coronary Artery Disease 19.0 Congestive Heart Failure 15.2

Top Disease Diagnoses Hypertension: 60% both groups Psychiatric Diagnosis: 4 th prevalent for PRIME Alzheimer s: 24% both groups Median # of Diagnoses: 4.0 for both groups

Priority Levels & Risk for InsItuIonalizaIon PRIME Participants Home Care Client MAPLe Score: Priority Level for Care (%) 1 - Low 3.5 22.5 2 - Mild 6.9 13.9 3 - Moderate 43.5 28.2 4 - High 36.6 26.2 5 - Very High 9.7 9.2 New Institutional Risk CAP (2008) (%) At Risk for LTC Institutionalization 61.4 36.7

PRIME The All Inclusive Journey PRIME

PRIME Umbrella of Care Case Manager Day Centre Primary Health Clinic Acer Hours Support

Case Manager From Referral to Discharge Partnership Build responsive service package Home Care Case coordinaion

Day Centre Monday - Friday TransportaIon Interdisciplinary team Personal care/ grooming/ personal laundry RecreaIonal and social aciviies RehabilitaIon /exercises Health promoion aciviies Lunch meal

Primary Health Clinic Monday - Friday Transfer of care to PRIME physician CoordinaIon of on- site & off- site appointments MedicaIons distributed weekly

AHer Hours Support You can call any Jme Evening and weekend nurse (weekdays 4:30 8:30 PM; weekends & stats 9 AM 5:15 PM) Home visits and telephone response Provincial Health Contact Centre - nights

PRIME Financing Insured services with MB Health Nominal Co- payment Pharmacy benefits

PRIME EvaluaIon

PRIME August 2013 Opened January 2009 First clients enrolled in March 2009 Capacity: 90 EvaluaIon: January 2009 to March 2011

EvaluaIon SaIsfacIon paricipant, family and staff CharacterizaIon of paricipants Clinical indicators Health service uilizaion

SaIsfacIon

SaIsfacIon Program Domains Responses re: Program impact PRIME services CommunicaIon Program improvements

SaIsfacIon Summary of Responses PosiIve impact on paricipants lives PosiIve impact on care givers ParIcipants feel well taken care of Would recommend PRIME PRIME helped reduce ED visits Without PRIME paricipant would have been placed in personal care home

Quotes Overwhelming empathy I trust her Whatever he needs it is always there Problems dealt with immediately My mother is happy

Quotes What is important to them about PRIME Ø Competency of staff Ø Evening and weekend staff Ø Doctors and nurses on site Ø Everything works together as a team, under one roof Ø They are listening and taking the problems seriously Ø HolisIc approach

Quotes What is important to them about PRIME Ø Mental and physical simulaion Ø Regular monitoring of medical needs Ø Do not feel isolated as caregivers Ø Allows paricipants to remain in the community Ø In all honesty, without PRIME, I don t know if I could coninue Ø I am accepted here

CharacterizaIon

PRIME ParIcipants vs Home Care clients Higher number live with primary care giver Higher number require increased informal support Care giver distress is highest amongst PRIME paricipants Higher numbers with mild cogniive impairment

CharacterizaIon cont Required more extensive assistance with ADL s and IADL s High risk for depression, falls and bladder inconinence Higher health instability Psychiatric diagnosis is the 4 th most prevalent diagnosis

CharacterizaIon Overall For PRIME paricipants there was greater complexity and care needs idenified as compared to the Home Care clients

Clinical Indicators

Clinical Indicators Summary DiabeIcs receiving ongoing, complex care including foot care, wound and skin care and monitoring, A1C monitoring Calcium and vitamin D supplements Influenza and pneumovax shots Up to date advance care plan Regular monitoring of BP and INR

Health Service UIlizaIon

Health Service UIlizaIon Home Care Emergency Department HospitalizaIon Personal care home

Home Care Nursing Visits 1400 1200 1000 Number of Home Care Nursing Visits Reference Date Visits # Visits 800 600 PRIME Participants Control Group 400 200 0-6 -5-4 -3-2 -1 +1 +2 +3 +4 +5 +6 Month

Home Care Nursing Visits PRIME Control Group - 10.8% +48.4%

Home Care Nursing Hours Home Care Nursing Hours 600 Reference Date 500 # Hours 400 Hours 300 200 PRIME Participants Control Group 100 0-6 -5-4 -3-2 -1 +1 +2 +3 +4 +5 +6 Month

Home Care Nursing Hours PRIME Control Group - 25.3% +31.6

Home Care Support Visits Number of Home Care Support Visits 8000 Reference Date # Visits 7000 6000 5000 Visits 4000 3000 2000 1000 PRIME Participants Control Group 0-6 -5-4 -3-2 -1 +1 +2 +3 +4 +5 +6 Month

Home Care Home Support Visits PRIME Control Group +13.9% +21.2%

Home Care Home Support Hours Home Support Hours 7000 6000 5000 Reference Date # Hours 4000 3000 2000 PRIME Participants Control Group 1000 0-6 -5-4 -3-2 -1 +1 +2 +3 +4 +5 +6 Month

Home Care Home Support Hours PRIME Control Group +15.0% +24.3%

Emergency Department Visits Emergency Department Visits 70 Reference Date 60 50 # Visits 40 Visits 30 PRIME Participants Control Group 20 10 0-6 -5-4 -3-2 -1 +1 +2 +3 +4 +5 +6 Month

Emergency Department Visits PRIME Control Group - 42.9% - 23.5%

Emergency Department Hours ED Hours 1200 Reference Date 1000 # Hours 800 Hours 600 400 PRIME Participants Control Group 200 0-6 -5-4 -3-2 -1 +1 +2 +3 +4 +5 +6 Month

Emergency Department Hours PRIME Control Group - 42.0% - 36.4%

Hospital Admissions Number of Hospital Admissions 16 Reference Date 14 12 # Admissions 10 Admissions 8 6 PRIME Participants Control Group 4 2 0-6 -5-4 -3-2 -1 +1 +2 +3 +4 +5 +6 Month

Hospital Admissions PRIME Control Group - 33.3% - 20.0%

Hospital Days Hospital Days 400 Reference Date # Days 350 300 250 Days 200 150 100 50 PRIME Participants Control Group 0-6 -5-4 -3-2 -1 +1 +2 +3 +4 +5 +6 Month

Hospital Days PRIME Control Group - 16.1% +45.3%

Admissions to Personal Care Home within 12 months PRIME Control Group 16.2% 22.1%

QUESTIONS? jlapointemckenzie@deerlodge.mb.ca jahrens@deerlodge.mb.ca www.deerlodge.mb.ca