A HYBRID INTEGRATED MATERNAL MENTAL HEALTH CARE MODEL: IMPLEMENTATION STRATEGIES AND CHALLENGES FOR AN OUTPATIENT, HOSPITAL-BASED MATERNAL MENTAL HEALTH PROGRAM Megan O Hara, LCSW Malina Spirito, Psy.D., M.Ed. Christiana Care Health System Center for Women s Emotional Wellness Behavioral Objectives: Describe a unique, hybrid model of maternal mental health care that includes screening, assessment, treatment, provider education and consultation, and community awareness. Explore ways to engage various stakeholders in program development and sustainability efforts for a maternal mental health program. Identify means of implementing effective depression screening and referral protocols for both outpatient and inpatient women s and children s settings. Appreciate the value of interdisciplinary collaboration in maternal/child healthcare delivery systems to improve outcomes. Delaware Perinatal Population Delaware (12,000 Births) CCHS (6,500 Births) Women s Health Practice (low SES, high Medicaid, 1,200 births) CWEW 1
CWEW Clinicians Department of Obstetrics and Gynecology Center for Women s Emotional Wellness Clinical Social Worker Department of Psychiatry Psychiatrist (Consult) Psychologist Psychiatric Nurse Practitioner Center for Women s Emotional Wellness at Christiana Care Embedded Care Provider Triage Line Inpatient screening and consultation Ongoing collaboration with maternal-child health service providers CWEW Community Outreach Moms Heal Support Group Provider & Community Education Wellness Fairs Climb Out of the Darkness Traditional Outpatient Services Psychotherapy Medication Consultation/Management Entrance into Treatment Preconception Postpartum up to 1 year Prenatal What can we do to influence patients to come into care earlier? 2
Referral Sources Community-Based Referrals: Mental Health Providers Community-Based Referrals: Screening by Pediatric and Family Practice Offices Community-Based Referrals: Screening by Early Childhood Intervention Programs Community-Based Referrals: Screening by OB Offices CCHS Center for Women s Emotional Wellness Evaluation and Treatment CCHS Referrals: Healthy Beginnings, NICU, Postpartum Floor Referral Sources 10% 8% 26% CCHS Women's Health OB Practices Maternal & Child Health Programs 6% Communtiy OB Practices 8% Mental Health Providers 10% Hospital Social Worker Friend or Family Member 32% Other - Triage, PCP, Website, Inpatient Consult Center for Women s Emotional Wellness Malina Spirito, Janet Brown, Megan O Hara, Psy. D., MEd. APRN, BC LCSW Program Stats for 2015 240 inpatient consultations 2750 total outpatient visits 51% increase in outpatient volume from 2014 CWEW successfully implemented MOMS HEAL support groups in 2015. Free of charge, for pregnant and postpartum women. 3
Entrance to Treatment 800 New referrals to CWEW (N=1023) 700 600 500 400 300 200 100 0 Kept scheduled appointment Cancelled scheduled appointment No-showed and did not reschedule Entrance to Treatment 42% 38% Engaged in psychotherapy Engaged in med eval/management Engaged in both psychotherapy and med management 20% Patient Demographics Insurance Status N % Medicaid 427 43.5 Private 554 56.4 Reproductive Status N % Preconception 34 3.3 Pregnant 439 42.7 Postpartum 496 48.3 Pregnancy Loss 57 5.5 4
Primary Diagnoses 350 300 250 200 150 100 50 0 Adjustment Anxiety Bipolar Depression OCD Psychosis PTSD Provider Screening Protocol Administer PHQ-9 or other validated screening tool PHQ-9: Score 1-9 CESD: 0-15 Edinburgh: 0-9 Minimal to Mild Depression PHQ-9: Score 10-19 CESD: 16-26 Edbinburgh: 10-12 Moderate to Moderately Severe Deperssion PHQ-9: Score 20-27 CESD: 27-60 Edinburgh: 12-30 Severe Depression Routine Education and CWEW Brochure Refer patient to mental health provider or to CWEW 302-733- 6662 (MOMA) Call CWEW immediately for phone triage* 302-733-2346 Push for Integrated Care Changes in healthcare climate increase need for integrated, comprehensive, & accessible care Affordable Care Act Move toward Population Health models Greater emphasis on life-course models of care 5
Stakeholder Engagement Challenges with perinatal population UNC Poster Numerous barriers to care CCHS Stakeholder Engagement Identifying challenges and opportunities Disconnect between OB/GYN and Psychiatry Inappropriate referrals and missed opportunities Long wait times Arduous intake process High rates of attrition Lack of screening and identification of women in need Providers express lack of training and confidence in discussing mental health concerns Providers unwilling to screen due to lacking referral sources Meeting the Needs Attaining business, community, and government support Partnering with Maternal Child Health Programs Healthy Mother Healthy Baby (State initiative) Home visiting nurse programs/nurse-family Partnership Maternal Child Social Work NICU services Department of Justice: Medical-Legal Partnership Substance Use Disorders Services Parents as Teachers Health Ambassadors 6
Meeting the Needs Maximizing coordination of benefits Short-term disability Family Medical Leave Business Partnerships Chiropractic and physical therapy services Lactation support New parents social support Doula services Nutrition Case Vignettes Addressing the Life Course Collaborating across disciplines Capitalizing on a sensitive period in a woman s life trajectory 4 th Trimester Support Addressing adjustment challenges Maximizing health/wellbeing for mother-child dyad Transforming maladaptive beliefs about transition to parenthood Pregnancy & Inter conception Care Acknowledging trauma Improving the next birth outcome Patient Satisfaction Highlights Strongly Agree Agree Neutral Disagree Strongly Disagree ACCESS TO TREATMENT Staff answering the phone was courteous and responsive 10 12 1 1 I did not wait long for my first appointment 12 8 2 1 1 It was easy to schedule an appointment 15 9 1 I was able to get an appointment on a day and time that was good for me 15 10 7
Lessons Learned Constant monitoring of case loads and need for new patient access to care Ongoing education for hospital staff and community providers Continual improvement of data management Remaining engaged in system-wide committees and initiatives Research & Policy Implications Participate in establishing policy regarding universal screening for depression and suicide risk assessment Exploring potential differences between women who enter care versus those who enter and do not return Collaboration with Center for Women s Mental Health at Massachusetts General Hospital (MGH) Monitoring course and effectiveness of treatment following referral to care 8