Community Services Department Budget. Standing Policy Committee on Protection, Community Services, and Parks December 4, 2017

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Community Services Department 2018-2020 Budget Standing Policy Committee on Protection, Community Services, and Parks December 4, 2017

Community Services 2018 Preliminary Operating Budget 2017 Adopted Budget 2018 Preliminary Budget Increase/ (decrease) Revenue $ 17,792,427 $ 18,000,826 $ 208,339 Expenditures $ 114,891,529 $ 109,946,115 $ (4,945,414) Mill Rate Support $ 97,099,102 $ 91,945,289 $ (5,153,813) In 2018 the department s fees and charges have increased by inflation of 1.2% The decrease in the department s expenditures is primarily due to a change in capital financing sources. 2

Change in Revenue 2017 Adopted Revenue 17,792,427 Community By-Law Enforcement Regulation Fees 118,655 Recreation Services 78,165 Net operational increases 11,579 2018 Preliminary Revenue 18,000,826 Revenue Increase Over 2017 208,399 Revenue increases align the 2018 budget to historical actual revenues. 3

Change in Expenditures 2017 Adopted Expenditures 114,891,529 One-time grants to Louis Riel School Division for College Jeanne Sauve Community Theatre/Student Commons ($500,000) and runnng track for Victor Mager School ($500,000) 1,000,000 Municipal Accommodations facility-maintenance costs 839,820 Civic accommodation costs primarily due to costs for the new Transcona and Windsor Park libraries 690,256 Debt and finance charges 684,019 Univeral Funding Formula grants to the community centres 86,816 Salaries and benefits 10,396 Community Services Transfer to General Capital Fund (5,790,000) Municipal Accommodations transfer to General Capital Fund (1,997,000) One-time 2017 grants to Dakota Collegiate for the Dakota Alumni Field Campaign ($350,000) and Dale Bradshaw Outdoor Basketball Court ($180,000) (530,000) Net operational increases 60,279 2018 Preliminary Expenditures 109,946,115 Expenditure Decrease Over 2017 (4,946,414) 4

Full Time Equivalent (FTEs) and Vacancy Management Changes 2017 Adopted 2018 Preliminary Budget Budget Change FTEs $ millions FTEs $ millions FTEs $ millions Notes Gross 735.77 42.567 735.44 42.535 (0.33) (0.032) 1 Vacancy Management (25.32) (1.521) (36.26) (2.128) (10.94) (0.607) 2 Net 710.45 41.046 699.18 40.407 (11.27) (0.640) Notes: 1. Change in Gross FTEs: Aquatic Instructor Guards (0.33) Total Change (0.33) 2. Change in Vacancy Management: Increase in Vacancy Management FTEs (10.94) Total Change (10.94) Net Change in FTEs (11.27) 1 FTE is approximately equivalent to $58,000 in the 2018 preliminary budget Vacancy Management is 5% of the department s gross salary and benefits 5

Arts, Entertainment and Culture* Community Liveability* Libraries* Recreation* Community Services Department Services Provided Neighbourhood Revitalization Disaster Preparedness * Community Services Department is lead department for this service 6

2018 Operating Budget By Service Operating Budget - by Service (Community Services only) in Millions Revenue Expenses Mill Rate Support Recreation $ 13.442 $ 53.808 $ 40.366 Libraries $ 2.972 $ 31.590 $ 28.618 Community Liveability $ 1.000 $ 4.939 $ 3.939 Arts, Entertainment, and Culture $ - $ 13.664 $ 13.664 Neighbourhood Revitalization $ 0.587 $ 4.604 $ 4.017 Animal Services $ - $ 1.295 $ 1.295 Disaster Preparedness $ - $ 0.046 $ 0.046 Totals $ 18.001 $ 109.946 $ 91.945 7

2018 Recreation Preliminary Service Based Budget Includes: *Aquatics Programs *Arenas * Casual Facility Use * Community Centres * Recreation Programs To provide high quality aquatics, recreation and leisure opportunities/programs to enhance life skills, community leadership development and overall quality of life for citizens in our neighbourhoods. 2018 Preliminary Budget Revenues Expenses Mill Rate Support $ $ $ 13.442 53.808 40.366 Community Centre Grants (UFF) 10% Programming Grants 3% 2018 Recreation Preliminary Expenditures $53.808 million Operating 8% Salaries & Benefits 39% Facility Costs 39% 8

2018 Recreation Preliminary Service Based Budget-continued Program Highlights A weekly Women s Only Swim program was introduced at Kinsmen Sherbrook Pool in March 2017 providing a swimming opportunity while respecting cultural and religious beliefs of the Muslim faith. Women s only Swim, Kinsmen Sherbrook Pool Community Services Department s internal surveys indicated customer satisfaction ratings of 91.7% to 98.7% for recreation program and program delivery. In 2016, the new/expanded annual pass subsidy was launched reducing the cost barriers for citizens to participate in recreational activities. The annual subsidy pass replaced the 10-visit subsidy pass. 585 10-visit passes were issued in 2015. 2,416 annual passes were issued in 2016. The success of the program is resulting from streamlined application processes, and enhanced promotion, distribution and awareness via community partners through a community development approach and Leisure Guide. Registered course (Leisure Guide programs) fee subsidy registrations increased by 22% from 853 in 2015 to 1041 in 2016. In 2017, 39,040 citizens visited designated non-heated outdoor pools, an increase of 68% compared to the average attendance when admission was charged. 9

2018 Recreation Preliminary Service Based Budget-continued Facility Highlights The Transcona Aquatic Park opened on June 30, 2017, and welcomed over 35,559 patrons. The facility is the newest outdoor aquatic amenity offering four water slides, beach entry pool design, expanded spray pad features, a new change room and accessible washrooms, and picnic areas. Transcona Aquatic Park Seven Oaks Pool Redevelopment Construction at Seven Oaks Pool began in April 2017. The capital project includes renovations to the existing change area and foyer to improve accessibility requirements and the construction of an attached indoor spray pad and kiddie pool, the first of its kind in Manitoba with an anticipated opening in fall 2018. Construction of three new spray pads commenced in 2017: Valley Gardens, Old Ex, and Freight House. It is anticipated that all three spray pads will be open for summer 2018. 10

2018 Libraries Preliminary Service Based Budget To enrich the lives of all Winnipeg citizens and their communities by providing high quality, responsive and innovative library services. 2018 Preliminary Budget Revenues Expenses Mill Rate Support $ $ $ 2.972 31.590 28.618 Debt & Finance Costs (Internal & External) 4% Materials & Books 10% 2018 Libraries Preliminary Expenditures $31.590 million Operating 5% Salaries & Benefits 53% Facility costs 28% 11

2018 Libraries Preliminary Service Based Budget-continued Program Highlights Annual in-person visits in 2016 increased 1% over 2015. The number of electronic visits to the library, including website visits, online catalogue sessions and social media use, rose to 14.42 million in 2016 an increase of 11% over 2015. This represents a national trend towards increased customer use of electronic resources and social media. While non electronic library use declined by 3.3% in 2016, electronic library use rose 6.2% over 2015 to 16.47 million uses. This upward trend reflects an increase in the circulation of electronic materials, including downloadable ebooks, audiobooks and magazines. Winnipeg participates in the annual Municipal Benchmarking Network Canada (MBNCanada) Performance Measurement Report. Over the past three years (2014, 2015, 2016), Winnipeg has had the most electronic library uses per capita, as compared to other reporting cities such as Windsor, Hamilton, Waterloo, and Ottawa. In 2016 4,266 free programs were offered with a total attendance of 106,221. This was an increase in attendance of 7.7% over 2015. Program registration was made easier and more convenient for customers with the launch of public online registration in 2017. In response to a request from the LGBTTQ community, the library worked with Sunshine House, Inc. to develop and deliver two Drag Queen Story Time family events. The combined attendance at these programs was over 300 people. Outreach to the community has grown significantly over the years, including attendance at some of Winnipeg s signature events such as Manyfest and the Pride Parade. In 2016, 850 people attended the Library s family fun zone at Manyfest, and over 1,500 in 2017. Read by Queens A three-day Human Library event was offered at Millennium Library in partnership with Sarasvati Productions. A Human Library is where people become "human books" available for 30-minute discussion to battle prejudice, racism and stereotyping. The Human Library 2017 offered 23 Human Books with 132 readers (the public) borrowing them for conversation. 12

2018 Libraries Preliminary Service Based Budget-continued Facility Highlights A Smartlocker was recently installed in the skywalk outside Millennium Library and will be available for use in December 2017. This automated self-service locker system is popular at Osborne and West End libraries. The Smartlocker provides customers with access to pick up their holds when the library is closed. The ideamill, a collaborative, interactive maker space at Millennium Library, was constructed in 2017 and will open to the public in early 2018. Art display systems were installed at Fort Garry, Munroe and Sir William Stephenson libraries to provide their communities with accessible gallery and display spaces. Library Services continued work on the projects outlined in the Library Facility Redevelopment Strategy. 2017 highlights include the start of renovations on St. Vital and St. John s libraries, the start of construction on the new Transcona Library and continued work on the new Windsor Park Library. The Grant Park Recreation Campus Master Plan Study including public engagement was completed in 2017. The final report includes a Class 3 estimate to replace the River Heights Library with a new building on the campus site. St. Vital Library Renovations Transcona Library 13

2018 Community Liveability Preliminary Service Based Budget Includes: *Community By-law Enforcement * Citizen Crisis Response * Grants *Bicycle Recovery Through outreach, promotion, prevention, protection and regulatory services, support the development of a healthy community. 2018 Preliminary Budget Revenues Expenses Mill Rate Support $ $ $ 1.000 4.939 3.939 2018 Community Liveability Preliminary Expenditures $4.939 million Grants 14% Operating 11% Salaries & Benefits 66% Municipal Accommodations 9% 14

2018 Community Liveability Preliminary Service Based Budget-continued Program Highlights In 2016, CBES participated in 173 hours of outreach initiatives, reaching 905 community leaders and residents, to improve existing inspection and enforcement programs. Community outreach initiatives continue throughout 2017 strengthening community partnerships and enhancing communities. In 2017 the department continued to utilize CCTV to defer illegal dumping activities in areas where significant City resources are being spent to respond to these occurrences. The program was implemented in the spring of 2016 and has created opportunity for the City to partner with a number of community stakeholders. In 2017 the department contributed to the full implementation of the Municipal By-law Enforcement Act for dispositions of fines and tickets issued through City By-laws. 15

2018 Arts, Entertainment and Culture Preliminary Service Based Budget Includes: *Assiniboine Park Conservancy * Arts, Entertainment & Culture Grants * Arts, Entertainment & Culture Events *Museums To provide citizens and visitors with attractions, entertainment, arts and cultural events that contribute to a dynamic urban image, economic development and vibrant city lifestyle. Contributing Departments: Community Services 64% City Clerks 30% Museums 4% CAO Office 2% 2018 Arts, Entertainment & Culture Preliminary Expenditures $21.387 million Service Highlights: Operating grant to Assiniboine Park Conservancy: $10.876 million Grants in support of arts, entertainment, and cultural organizations: $6.778 million Grant support to Museums: $0.839 million Arts, Entertainment, & Culture Grants 32% Museums Grants 4% Operating Costs 3% Operating Grant to APC & Related Financing Costs 61% 16

2018 Neighbourhood Revitalization Neighbourhood Revitalization falls under the purview of the Standing Policy Committee on Property and Development, Heritage, and Downtown Development with Community Services receiving 48% of the service s mill rate support budget. Revenues Expenses Mill Rate Support: Community Services $000's $ 587 $ 4,604 $ 4,017 The City of Winnipeg is the community entity responsible for the delivery of the Homelessness Partnering Strategy (HPS) on behalf of the Government of Canada. The department receives 100% reimbursement for the administrative expenses to deliver the program. The 2018 expense budget of $587,000 is offset by revenue of $587,000. Expenses also include salary and benefits for Community Development Workers (2.0 FTE) and Community Resource Coordinators (2.0 FTE); cash to capital financing for the Community Incentive Capital Grant program; and operating expenses. 17

2018 Preliminary Grants Administered by Community Services Service Community Services Grants 2017 Adopted (Restated*) 2018 Preliminary Community Liveability Age and Opportunity Centre 80,100 80,100 Community Liveability Andrews Street Family Centre 45,700 45,700 Arts, Entertainment & Culture Assiniboine Park Conservancy 10,840,000 10,876,000 Community Liveability Big Brothers Big Sisters of Winnipeg Inc. 12,000 12,000 Recreation Winnipeg Boys and Girls Club 118,148 118,148 Neighbourhood Revitalization Broadway Neighbourhood Centre 120,500 120,500 Neighbourhood Revitalization Broadway Neighbourhood Centre Just TV 150,000 150,000 Neighbourhood Revitalization Charleswood Social Club 1,600 1,600 Recreation Community Centre Grants (Universal Funding Formula) 5,592,184 5,679,000 Neighbourhood Revitalization Dakota Collegiate - Dakota Alumni Field Campaign 350,000 0 Neighbourhood Revitalization Dakota Collegiate - Dale Bradshaw Outdoor Basketball Court 180,000 0 Recreation East End Community Centre 190,000 190,000 Neighbourhood Revitalization Exchange BIZ - Historic Exchange Walking Tour 3,150 3,150 Recreation Garden City Community Centre 358,929 358,929 Recreation General Council of Winnipeg Community Centres - Operating 1,072,241 1,072,241 Recreation Immigrant Refugee Community Organization of Manitoba (IRCOM) 73,810 73,810 Neighbourhood Revitalization Louis Riel School Division - College Jeanne Sauve - 500,000 Neighbourhood Revitalization Louis Riel School Division - Victor Mager School - 500,000 18

2018 Preliminary Grants Administered by Community Services - continued 2017 Adopted (Restated*) 2018 Preliminary Service Community Services Grants Ma Mawi We Chi Itata Centre - Positive Athletic Cultural Experience Neighbourhood Revitalization (PACE) 60,000 60,000 Community Liveability Main Street Project 96,000 96,000 Community Liveability Mediation Services 10,000 10,000 Neighbourhood Revitalization Pan Am Boxing Club* 25,100 25,100 Neighbourhood Revitalization Red Road Lodge 8,400 8,400 Community Liveability Rossbrook House 256,339 256,339 Neighbourhood Revitalization Spence Neighbourhood Association - Community Liasion 21,150 21,150 Community Liveability Take Pride Winnipeg - Snow Angels 7,000 - Community Liveability The Immigrant Centre 27,000 27,000 Community Liveability United Way Winnipeg - Plan to End Homelessness 150,000 150,000 Recreation University of Winnipeg - "youthunited@winnipeg" 160,000 200,000 Libraries Winnipeg Public Library Board 79,315 79,315 Community Liveability Winnipeg Repair Cycling Hub (W.R.E.N.C.H.)* 10,000 10,000 Total Community Services Grants 19,993,158 20,606,334 19

2018 Preliminary Grants Administered by City Clerks Department City Clerks Grants 2017 Adopted (Restated*) 2018 Preliminary Local Grants (Per Capita Grants) 167,481 167,481 Art City 100,000 100,000 Downtown BIZ Community Homeless Assistance Team (CHAT) 150,000 150,000 Downtown BIZ Manyfest 20,000 - Economic Development Winnipeg Yes! Winnipeg 135,000 135,000 Edge Urban Art Centre 10,000 10,000 La Maison Des Artistes Visuels Francophones 8,000 - Manitoba Theatre for Young People (MTYP) 30,000 30,000 Storefront Manitoba 7,500 - Take Pride Winnipeg - Mural Program 10,000 10,000 Take Pride Winnipeg - TeamUp CleanUp 10,000 10,000 Winnipeg Art Council 4,645,319 4,645,319 Winnipeg Art Gallery - Inuit Art Centre 1,000,000 1,000,000 Winnipeg Parade Committee Santa Claus Parade 20,000 20,000 The grants listed above are included in Arts, Entertainment and Culture. 6,313,300 6,277,800 20

2018 Preliminary Grants Administered by Museums Museum Grants 2017 Adopted (Restated*) 2018 Preliminary Dalnavert Museum 21,000 21,000 Grants Old Mill Museum 17,240 17,240 Historical Museum of St. James-Assiniboia 83,391 83,391 Manitoba Children's Museum 120,000 120,000 Manitoba Museum 55,000 55,000 Ross House Museum 31,077 31,077 Seven Oaks Museum 28,226 28,226 St. Boniface Musuem 450,000 450,000 Transcona Museum 155,000 155,000 Ukrainian Cultural and Educational Centre 15,000 15,000 Royal Aviation Museum of Western Canada 55,000 55,000 1,030,934 1,030,934 The grants listed above are included in Arts, Entertainment and Culture. 21

2018 Preliminary Capital Budget and 2019-2023 Forecast ($000's) 2018 Preliminary Capital Budget $ 20,420 2019-2023 Forecast $ 90,729 2018-2023 Capital Investment $ 111,149 22

Update on Capital Projects in Process COM M UNITY SERVICES CAPITAL PROJECTS IN PROGRESS (in Thousands of $) Capital Projects In Progress 2017 & Prior Capital Authorization Library Facility Redevelopment - Windsor Park Library 4,935 Library Facility Redevelopment - St. Vital Library 2,407 Library Facility Redevelopment - Cornish Library 2,977 Library Facility Redevelopment - St. John's Library 2,746 Library Facility Redevelopment - Transcona Library 7,895 Seven Oaks Pool Renewal Plan 6,829 Recreation Facility - New Infrastructure South Winnipeg 4,114 Recreation Strategic Master Plan 300 TOTAL COMMUNITY SERVICES CAPITAL PROJECTS IN PROGRESS 32,203 23

2018 Preliminary Capital Budget & Five Year Forecast COMMUNITY SERVICES CAPITAL PROJECTS SUMMARY (in Thousands of $) Previous Budgets 2018 Preliminary Capital Budget 2019 Preliminary Capital Budget 2018 to 2023 Six-Year Total COMMUNITY SERVICES Library Facility Safety, Security and Accessibility Improvements Program N/A 100 162 993 Library Interior Infrastructure Replacement Program N/A - 156 689 Library Technology Upgrade and Replacement Program N/A - 292 1,190 Library Refurbishment and Redevelopment Program - Existing Infrastructure N/A - 291 1,189 Library Facility Redevelopment - River Heights Library 5,747-3,570 3,570 Library Facility Redevelopment - St. James Library - - 538 11,104 Library Facility Redevelopment - West Kildonan Library - - - 3,711 Library Facility Redevelopment - Westwood Library - - - 4,028 New Library Facility - South Winnipeg Library 120 - - 10,037 Capital budget recommendation 2. H. (volume 2 page 16) recommends that Council authorize expenditures in 2018 or prior to the adoption of the 2019 capital budget as a first charge against the General Capital Fund of up to $3,570,000 for the River Heights Library project. N/A no amounts have been included in the Previous Budgets due to this program s on-going nature 24

2018 Preliminary Capital Budget & Five Year Forecast COMMUNITY SERVICES CAPITAL PROJECTS SUMMARY (in Thousands of $) Previous Budgets 2018 Preliminary Capital Budget 2019 Preliminary Capital Budget 2018 to 2023 Six-Year Total COMMUNITY SERVICES New Community Facility - Southeast Winnipeg - - - 140 Recreational Facility Safety, Security and Accessibility Improvements Program N/A 100 162 943 Fitness Equipment Upgrade Program N/A - 227 581 Recreation Equipment and Amenities Program N/A - - 200 Recreation Refurbishment and Redevelopment Program - Existing Infrastructure N/A - 1,061 1,061 Recreation Facility - New Infrastructure 300-3,500 5,660 St. James Civic Centre - Facility Renewal and Expansion 1,195 2,400 2,405 4,805 Seven Oaks Pool - Concrete Restoration and Air Handling Unit Replacement - - 2,239 2,239 Pan Am Pool - Ceiling, Lighting and Public Address and Audio System - - 2,600 2,600 Boni-Vital Pool 240-192 5,551 Capital budget recommendation 2. H. (volume 2 page 16) recommends that Council authorize expenditures in 2018 or prior to the adoption of the 2019 capital budget as a first charge against the General Capital Fund of up to: $2,405,000 for the St. James Civic Centre project; $2,239,000 for the Seven Oaks Pool project; and $2,600,000 for the Pan Am Pool project. N/A no amounts have been included in the Previous Budgets due to this program s on-going nature 25

2018 Preliminary Capital Budget & Five Year Forecast COMMUNITY SERVICES CAPITAL PROJECTS SUMMARY (in Thousands of $) Previous Budgets 2018 Preliminary Capital Budget 2019 Preliminary Capital Budget 2018 to 2023 Six-Year Total COMMUNITY SERVICES Technology Advancement Program N/A - 312 637 S Community Centre Planning Fund - - 255 530 Community Centre Renovation Grant Program (CCRGP) N/A 965 965 5,790 Community Incentive Grant Program (CIGP) N/A 1,732 1,767 10,927 Assiniboine Park Conservancy (APC) - Infrastructure and Sustainability N/A 5,123 5,123 18,246 Assiniboine Park Conservancy (APC) - Capital Development Plan 35,272 10,000 4,728 14,728 TOTAL COMMUNITY SERVICES 20,420 30,545 111,149 N/A no amounts have been included in the Previous Budgets due to this program s on-going nature 26

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