The attached brochures explain a number of benefits for logging on and creating your account with Medical Mutual.

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OPEC-HC Medical Mutual My Health Pla Dear Member. The attached brochures explai a umber of beefits for loggig o ad creatig your accout with Medical Mutual. Not oly ca you access etwork providers, claims ad other services, but all of the Certificates of Coverage (COC) ad Summary of Beefits ad Coverage (SBC s) are available olie as well. If you eed ay assistace please feel free to cotact us. Sicerely, Ohio Isurace Services Agecy, Ic.

Medical Mutual of Ohio Register for O-Lie Access to your Accout Website: www.medmutual.com Click o: Member Log I (right side of page) Click o: Register for a Accout (right side of page) Eter: Member Iformatio You ca view your Certificate of Coverage Prit a Copy of your Idetificatio Card View Beefit Iformatio such as: Prescriptio Drug List Health ad Welless Beefits Explaatio of Beefits Fid a Provider Click o: For Idividuals & Families (top of page) Click o: Fid a Doctor (right side of page) Choose: PPO Network uder Idividual ad Family Pla Networks Eter: Required / Requested iformatio Click o: Search for Provider A List of Providers meetig your search criteria should appear. If you are uable to fid the provider you are lookig for or have ay other questios, please cotact our office at (800) 989-9095.

Olie Tools from Medical Mutual: Smart, Simple, Safe Olie tools from Medical Mutual make your persoal health isurace iformatio accessible to you 24 hours a day, o matter where you are. My Health Pla Access real-time accout iformatio ad maage your out-of-pocket spedig Fid doctors ad hospitals ad compare quality ad satisfactio ratigs Estimate costs kow before you go ad save moey Take advatage of discouts Persoalize your olie experiece Go paperless today Receive your Explaatios of Beefits (EOBs), certificate books ad other documets electroically. Ejoy the beefits of beig paperless: Always kow where to fid your documets Get your iformatio faster Keep your health iformatio secure it s safer tha mail Dowload the Mobile App Use our most popular My Health Pla features whe you re o the go Search MedMutual today to fid our free app o itues or Google Play Get started ow at MedMutual.com/Member 2016 Medical Mutual of Ohio Z8100-COR 1/16

Everythig You Need, Everywhere You Are My Health Pla is the quick, easy ad secure way to take care of all your health pla eeds 24/7. I additio to viewig claims, orderig ew ID cards, cotactig olie customer service ad accessig your Medical Pla Descriptio 24/7, My Health Pla offers: My Care Compare Whe you re logged ito My Health Pla, you have access to My Care Compare, our cost compariso tool. Look up cost estimates for medical services like lab work, X-rays, MRIs ad therapy. Refie your search based o locatio, quality, alterative treatmet optios ad patiet satisfactio. Paperless Explaatio of Beefits (EOB) Statemets After you visit the doctor s office or a hospital, a explaatio of your treatmet ad how much it costs is available olie. A digital archive of curret ad past EOBs keeps these importat records orgaized ad easily accessible. Alog with the optio to receive paperless EOBs, you ca choose to opt out of receivig mailed copies. (Note: This feature is oly available i select markets at this time.) Health Assessmet Receive a complimetary persoalized report that icludes recommedatios you ca share with your provider ad use to improve your health after completig this olie questioaire about your medical history ad lifestyle. Provider Search Tool Our Fid a Provider search tool allows you to search for i-etwork providers ad medical facilities by ame, specialty, geder ad more. Health ad Welless Programs Take actio to improve your health with access to programs like Weight Watchers, fitess club discouts ad our tobacco-cessatio program, QuitLie. Health Resource Ceter Usig these healthy tools, you ca be o your way to livig a healthier life. View virtual health guides, which are mii videos that give you customized advice based o iformatio you provide. Or check out the Resource Ceter s iteractive tools ad quizzes, searchable health ecyclopedia ad symptom checker. 2016 Medical Mutual of Ohio C2070-GHP 1/16

Gettig Started How to Register for a Accout o My Health Pla Optio Oe If you have ot received your member idetificatio (ID) card, start here: 1. Visit MedMutual.com/member 2. Click o Register for a Accout 3. Click o Register Usig Social Security Number 4. Complete the required fields: Social Security (Last 4 Digits) First Name Last Name Date of Birth 5. Click Cotiue 6. Create a secure userame ad password (do ot share this with ayoe) 7. Check the Go Paperless box to receive health pla commuicatios ad importat pla documets electroically Optio Two If you have received your member idetificatio (ID) card, start here: 1. Visit MedMutual.com/member 2. Click o Register for a Accout 3. Type i your Idetificatio Number from your Medical Mutual ID card 4. Eter the Date of Birth 5. Create a secure userame ad password (do ot share this with ayoe) 6. Check the Go Paperless box to receive health pla commuicatios ad importat pla documets electroically 7. Check the Terms ad Agreemet box 8. Click Cotiue 8. Check the Terms ad Agreemet box 9. Click Cotiue What s ext Oce you ve siged up for My Health Pla Dowload the Mobile App Use our most popular My Health Pla features whe you re o the go Search MedMutual today to fid our free app o itues or Google Play Go paperless today It s ever too late to choose to go paperless Receive your Explaatios of Beefits (EOBs), certificate books ad other documets electroically. Ejoy the beefits of beig paperless: Always kow where to fid your documets Get your iformatio faster Keep your health iformatio secure it s safer tha mail