THE LOS ANGELES CONTINUUM OF CARE REQUEST FOR PROPOSALS (RFP)

THE LOS ANGELES CONTINUUM OF CARE REQUEST FOR PROPOSALS (RFP) 2015 Crisis Housing and Services Crisis Housing for INDIVIDUALS AND YOUTH Day Shelter for ALL POPULATIONS Issued: February 24, 2015 Bidders Conference: March 10, 2015, 10am 12pm Written Questions Due: March 12, 2015, 5pm Submission Deadline: March 27, 2015, 3pm 2015 Crisis Housing and Services Individuals and Youth RFP Page 1

A. DESCRIPTION OF WORK 3 1. Objective 3 2. Funding Available 3 3. Bed Rate 5 4. Eligible Applicants 5 5. Contract Term 5 6. Geographic Area Served 5 7. Eligible Populations 6 8. Definitions 6 9. Program Components 10 10. Performance Outcomes 20 11. Budget, Match and Leverage 21 12. Timeliness Standards 21 13. Facility 22 14. Due Diligence and Regulatory Compliance 22 15. Joint Offers 22 16. Proposed Contract 22 17. No Commitment to Award 23 B. Proposal Criteria and Evaluation Process 23 1. Overview 23 III. GENERAL INSTRUCTIONS 28 1. New Project Proposal Submittal 28 2. Due Date 29 3. Mandatory Bidders Conference 29 4. Questions from Proposers 29 5. RFP Addenda/Clarifications 29 6. Appeals 30 IV. PROPOSAL FORMAT AND CONTENT 31 V. CORE DOCUMENTS 32 VI. PROPOSAL CONDITIONS AND RESERVATIONS 34 VII. CONTRACT CONDITIONS 37 VIII. LAHSA MINIMUM SHELTER STANDARDS 41 2015 Crisis Housing and Services Individuals and Youth RFP Page 2

A. DESCRIPTION OF WORK 1. Objective The Los Angeles Homeless Services Authority (LAHSA) is issuing this Request for Proposals (RFP) to procure crisis housing and services for homeless individuals, Transition Age Youth (TAY) and unaccompanied minors. Programs funded under this RFP will be required to operate as collaborative partners within the existing Los Angeles Continuum of Care (LA CoC) Coordinated Entry System (CES) for individuals, and with the upcoming coordinated assessment system for homeless youth through required compliance with standardized operating policies and procedures developed and adopted by LAHSA with input from system partners. There are six program components under this RFP. Crisis Housing for Individuals Reserved Crisis Housing for Chronically Homeless Individuals Crisis Housing for Transition Age Youth (TAY) Transitional Housing for Transition Age Youth (TAY) Crisis Housing for Unaccompanied Minors (ages 12 17) Day Shelter for all population Agencies receiving funds under any program component are required to participate in the existing LA CoC CES and in the Homeless Management Information System (HMIS), or in a comparable HUD approved system of record. No funds are available under this RFP for construction, rehabilitation, acquisition of property or rental subsidy. All new projects that are awarded funding will be subject to the terms and conditions of this RFP and any LAHSA issued revisions or addenda to this RFP. Revisions and addenda to this RFP may be issued in response to written questions or in order to communicate revisions or corrections made by the funder. 2. Funding Available Funding for this RFP has not been finalized. The funding amounts in the tables below are based on the current year (2014 2015) programmatic funding only. The tables are intended to provide transparency for the benefit of the proposer. This information is not an assurance of exact funding. Funding under this RFP is available through Emergency Solutions Grant (ESG) funding from the City of Los Angeles and the County of Los Angeles, Community Development Block Grant (CDBG) funding from the City of Los Angeles and General Funds from the City of Los Angeles. Funding is available for crisis housing and services for Individuals, TAY (ages 18 24) and 2015 Crisis Housing and Services Individuals and Youth RFP Page 3

unaccompanied minors (ages 12 17). Funding is also available for Transitional Housing for TAY and for Day Shelter to serve all populations. Funding amounts awarded for City ESG and City CDBG contracts will be pro rated for a July 1, 2015 March 31, 2016 contract term. Current Funding The table below represents the amount of funding appropriated by funding type for the current contracted term. Funding Type Prior Year (2014 2015) Funding City of Los Angeles ESG $700,054 City of Los Angeles CDBG $1,444,738 City of Los Angeles General Funds (GF) $7,208,244 County of Los Angeles ESG $346,666 Total Funding Available $9,699,702 The table below represents the amount of funding appropriated by population for the current contracted term. Population and Program Component Prior Year (2014 2015) Funding 1 Funding Source Crisis Housing and Services Individuals $8,120,136 City ESG, City GF Crisis Housing and Services TAY (18 24) $638,801 City ESG, City YRP Crisis Housing and Services Unaccompanied Minors (12 17) $53,333 County ESG, City GF Day Shelter All Populations $382,000 City ESG, County ESG Transitional Housing Individuals/ All 2 $261,000 City CDBG Transitional Housing TAY (18 24) $244,432 City CDBG Total Prior Year (2014 205) Funding $9,699,702 1 Per prior year funding allocation. Funding amounts are based on a 12 month term and are subject to availability from the funder. 2 Transitional Housing for Individuals/All is not eligible for funding under this RFP. 2015 Crisis Housing and Services Individuals and Youth RFP Page 4

3. Bed Rate The bed rate has not been finalized for this RFP. The bed rates in the table below are based on the current year (2014 2015) programmatic funding only. The following table is intended to provide transparency and a general rate guide for the benefit of the proposer. This information is not an assurance of exact funding. For Guidance Purposes Only Bed Type Population Current Year (2014 2015) Average Cost per Bed Current Year (2014 2015) Maximum Cost per Bed/per night Annual Cost per Bed 14 hour Individuals Not Available $20 $7,300 24 hour Individuals Not available $25 $9,125 24 hour All Youth $14.97 $32 $11,680 Due to the limited resources available, all applications will need to be able to demonstrate leveraging in order to meet the needs of the populations they intend to serve. LAHSA requires match (cost sharing) to be provided by the recipient to match the grant funds provided by LAHSA through this RFP at a minimum of 25% percent. LAHSA requires leveraging of funds from other sources at 50% to enrich programming. 4. Eligible Applicants This RFP is open to non profit organizations and government agencies that will coordinate with community based homeless systems of care to provide crisis housing and supportive services to homeless single adult men, homeless single adult women, homeless transition age youth and/or homeless unaccompanied minors. This RFP does not provide funding to programs that house homeless families. Proposers must submit a separate proposal for each program type. For example, if a single agency seeks funding for crisis housing and for a day shelter, two separate proposals must be submitted by the proposer. 5. Contract Term The initial contract term for City contracts awarded through this RFP is July 1, 2015 March 31, 2016. The initial contract term for County contracts awarded through this RFP is July 1, 2015 June 30, 2016. LAHSA reserves the option to renew contracts awarded through this RFP for up to two (2) subsequent program years, contingent upon satisfactory contractor performance, availability of funds, and demonstrated site need. 6. Geographic Area Served Each proposal must clearly identify the Service Planning Area (SPA) in which the proposed project will be located and the region it will serve. Final funding allocation will 2015 Crisis Housing and Services Individuals and Youth RFP Page 5

be made according to the geographic restrictions of the funding, the quality review results and the need for services in each SPA. Projects awarded City of Los Angeles funds must be located in SPAs 2, 4, 5, 6, or 8 and within the limits of the City of Los Angeles or within 0.5 miles of the city limits. Projects awarded County of Los Angeles funds must be located within the County of Los Angeles, with a priority consideration for projects located in SPAs 1, 3, 7 or 8. Providers located in the Continuums of Care of Glendale, Pasadena and Long Beach are eligible to apply for funds through this RFP. However, providers from these Continuums must demonstrate an ability to serve all eligible populations in the entire SPA. Proposals which focus services primarily in these Continuums will not be considered for funding under this RFP. Proposals with sites located in SPAs encompassing another Continuum of Care must provide services in compliance and collaboration with the LA CoC coordinated entry systems. 7. Eligible Populations This RFP seeks to fund crisis shelter and services programs that will serve homeless individuals, chronically homeless individuals, homeless transition age youth, or homeless unaccompanied minors. This RFP also seeks to fund Day Shelter programs open to all populations experiencing homelessness. 8. Definitions 8.1 Chronically Homeless, defined by HUD, means: 1. An individual who: a. Is homeless and lives in a place not meant for human habitation, a safe haven, or in an emergency shelter; AND b. Has been homeless and living or residing in a place not meant for human habitation, a safe haven, or in an emergency shelter continuously for at least one year or on at least four separate occasions in the last 3 years; AND c. Can be diagnosed with one or more of the following conditions: substance use disorder, serious mental illness, developmental disability (as defined in section 102 of the Developmental Disabilities Assistance Bill of Rights Act of 2000 [42 U.S.C. 15002]), post traumatic stress disorder, cognitive impairments resulting from brain injury, or chronic physical illness or disability; 2. An individual who has been residing in an institutional care facility, including a jail, substance abuse or mental health treatment facility, hospital, or other similar facility, for fewer than 90 days and met all of the criteria in paragraph (1) of this definition, before entering that facility; or 2015 Crisis Housing and Services Individuals and Youth RFP Page 6

3. A family with an adult head of household (or if there is no adult in the family, a minor head of household) who meets all of the criteria in paragraph (1) of this definition, including a family whose composition has fluctuated while the head of household has been homeless. 8.2 Crisis Housing means: emergency shelter in the coordinated homeless system. Crisis Housing means any facility, the primary purpose of which is to provide temporary or transitional shelter for the homeless. 8.3 Day Shelter means: a shelter whose primary purpose is to provide temporary shelter for the homeless in general or specific subpopulations of the homeless, and the day shelter does not require occupants to sign leases or occupancy agreements, then the day shelter meets the emergency shelter definition and may be funded as an emergency shelter under ESG. Also, the primary purpose must be evident in the shelter's features; at a minimum, homeless people must be able to stay in the facility for as many hours as it is open. In addition, for a day shelter to use ESG funds to serve people as an emergency shelter, the facility must follow the requirements that apply to ESG recipients and subrecipients with respect to those funds and activities. For example: Each client must be homeless, and must be evaluated for eligibility and assistance needed. This evaluation must be conducted in accordance with 24 CFR 576.401(a); Each client's eligibility and homeless status must be documented in accordance with the requirements in 24 CFR 576.500(b); Client and activity data must be entered into the local HMIS. This must be completed in accordance with the requirements in 24 CFR 576.400(f); and The shelter must follow the written standards (required under 24 CFR 576.400(e)) related to emergency shelters and essential services, including: (1) Policies and procedures for admission, diversion, referral, and discharge by emergency shelters assisted under ESG, including standards regarding length of stay, if any, and safeguards to meet the safety and shelter needs of special populations, e.g., victims of domestic violence, dating violence, sexual assault, and stalking; and individuals and families who have the highest barriers to housing and are likely to be homeless the longest; and (2) Policies and procedures for assessing, prioritizing, and reassessing individuals' and families' needs for essential services related to emergency shelter. 8.4 Evidence of Site Control means: defined as providing documentation of an appropriate certificate of occupancy and or a conditional use permit allowing the legal use of the property for the program being proposed, and at least one of the following types of documentation securing the location for the use of the proposed program: a) Proof of Ownership 2015 Crisis Housing and Services Individuals and Youth RFP Page 7

b) Executed Option to Purchase c) Executed Lease Agreement d) Executed Option to Lease e) Letter of Intent signed by both parties 8.5 Harm Reduction means: an aspect of a program s design established by a set of policies and the resulting procedures and practices whose objective is to reduce the negative consequences of participants continued use of drugs and/or alcohol or failure to be medication compliant. In crisis housing settings, harm reduction is intended to prevent a participant s termination from the program based solely on his or her inability to stop using drugs or alcohol or failure to take prescribed medications. Crisis Housing programs incorporating a harm reduction model must utilize all interventions possible, short of termination from the program to enable the participant to reduce or minimize their risky behaviors while at the same time assisting them to move into and become stabilized in permanent housing. Harm reduction is not intended to prevent the termination of a participant whose actions or behavior constitute a threat to the safety of other participants and staff. Organizations must develop a set of policies and procedures to be implemented in the event of such behavior on the part of a participant. 8.6 Homeless, defined by HUD, means: (1) An individual or family who lacks a fixed, regular, and adequate nighttime residence, meaning: (i) An individual or family with a primary nighttime residence that is a public or private place not designed for or ordinarily used as a regular sleeping accommodation for human beings, including a car, park, abandoned building, bus or train station, airport, or camping ground; (ii) An individual or family living in a supervised publicly or privately operated shelter designated to provide temporary living arrangements (including congregate shelters, transitional housing, and hotels and motels paid for by charitable organizations or by federal, state, or local government programs for low income individuals); or (iii) An individual who is exiting an institution where he or she resided for 90 days or less and who resided in an emergency shelter or place not meant for human habitation immediately before entering that institution; (2) An individual or family who will imminently lose their primary nighttime residence, provided that: (i) The primary nighttime residence will be lost within 14 days of the date of application for homeless assistance; (ii) No subsequent residence has been identified; and (iii) The individual or family lacks the resources or support networks, e.g., family, 2015 Crisis Housing and Services Individuals and Youth RFP Page 8

friends, faith based or other social networks, needed to obtain other permanent housing; (3) (Category 3 Not Applicable) (4) Any individual or family who: (i) Is fleeing, or is attempting to flee, domestic violence, dating violence, sexual assault, stalking, or other dangerous or life threatening conditions that relate to violence against the individual or a family member, including a child, that has either taken place within the individual's or family's primary nighttime residence or has made the individual or family afraid to return to their primary nighttime residence; (ii) Has no other residence; and (iii) Lacks the resources or support networks, e.g., family, friends, faith based or other social networks, to obtain other permanent housing. 8.7 Housing First means: an approach to ending homelessness that centers on providing people experiencing homelessness with housing as quickly as possible and then providing services as needed. Housing First programs share critical elements: A focus on helping individuals and families access and sustain permanent rental housing as quickly as possible without time limits; A variety of services delivered to promote housing stability and individual well being on an as needed basis; and A standard lease agreement to housing as opposed to mandated therapy or services compliance 8.8 Permanent Housing means: community based housing without a designated length of stay, and includes both permanent supportive housing and rapid re housing. The program participant must be the tenant on a lease for a term of at least one year that is renewable and is terminable only for cause. 8.9 Transition Age Youth means: an individual between the ages of 18 and 24 years. 8.10 Unaccompanied Minor means: any person under age 18 not in the physical custody of a parent or guardian. Unaccompanied minors who are victims of domestic violence may receive crisis housing services. Unaccompanied youth and children include young people who have been thrown out of their homes, run away from home, and/or been abandoned by parents or guardians. 2015 Crisis Housing and Services Individuals and Youth RFP Page 9

9. Program Components 9.1 Crisis Housing for Individuals Eligible Population: Individuals experiencing homelessness Objective: To provide safe, 14 hour Crisis Housing and services to individuals experiencing homelessness while they are assisted, as quickly as possible, into permanent housing. Under this program type, a proposer may request funds to provide up to 90 days of crisis housing to homeless individuals as defined in the Definitions section of this RFP. Successful proposers under this program component must operate as collaborative partners within the existing CES system for individuals through required compliance with standardized operating policies and procedures developed and adopted by LAHSA with input from system partners, are required to provide assessments using the LA CoC adopted standardized assessment tool and will transmit these assessments to the CES Lead Agency in their geographic area in order to ensure highest need individuals are prioritized for permanent housing resources. Successful proposers must participate in regular provider collaborative community meetings. Supportive services provided by other funding sources or a third party provider must be documented by a funding contract or a Memorandum of Understanding (MOU) between the proposer and the party that will provide the services. Only those services that are committed to the project at time of application will be considered for evaluation. Core Elements: 1. The individual assisted is homeless as described in the Definitions section of this RFP and would remain homeless but for this assistance, and may be referred by CES, the County Housing for Health Program, other community service providers or may selfrefer to the program. 2. All program participants are screened for diversion or complete an intake assessment within 24 hours. The results of this assessment are entered into HMIS within 48 hours. 3. Supportive services that program participants need or want in order to achieve permanent housing and increase income are offered, but are not required, including links to mainstream programs or partner agencies (i.e. mental health services, substance abuse treatment, medical services, child care, etc.). 4. Case Management services are focused on the goal of permanent housing placement. 5. Access to permanent housing does not require a demonstration of readiness on the part of the program participant. 6. The permanent housing and services provided meet the needs and preferences of the program participant. Any participant who self identifies as living with HIV/AIDS must be linked to the housing resources available through agencies funded to provide Housing Opportunities for Persons With AIDS (HOPWA) services. 2015 Crisis Housing and Services Individuals and Youth RFP Page 10

7. The participant being served by the crisis housing provider is helped to gain direct access to permanent housing in the community and to retain that permanent housing unit as long as the basic obligations of tenancy are met. 8. Crisis Housing meets the minimum shelter standards as outlined in this RFP, in the award contract and in the federal and local regulations that govern the funding type. 9. Service plans for program participants are individualized based on their needs, circumstances and market conditions, and focus on helping individuals find and keep permanent housing. 10. Crisis Housing (Individuals) programs in addition to basic shelter must include the following services and provide eligible program participants with access to these services as described in the table below. 11. All programs must incorporate harm reduction policies and procedures into their program design and crisis housing operations. Required Supportive Services/Operations Funded by this RFP Funded through Matching Funds 2015 Crisis Housing and Services Individuals and Youth RFP Page 11 OR Provided through Leveraged Services Case Management X X X Residential Supervision X X X Crisis Intervention X X X Security X X X Meals X X X Restrooms & Showers X X X Physical Health Care X X Mental Health Care X X Substance Abuse/Recovery X X Services Education/Life Skills X X Legal Services x x 9.2 Reserved Crisis Housing for Chronically Homeless Individuals Eligible Population: Chronically homeless, high acuity individuals identified through CES or the County Housing for Health Program and matched to permanent housing. Objective: To provide safe, reserved, 24 hour emergency shelter to eligible chronically homeless individuals, identified through CES and matched to permanent housing, while they are assisted as quickly as possible in moving into permanent housing. Under this program type, a proposer may request funds to provide up to 90 days of reserved crisis housing to high acuity individuals experiencing chronic homelessness, as described in the Definitions section of this RFP. Program participants must be identified by CES or the County Housing for Health Program and matched to permanent housing prior

to entry into the reserved crisis housing. In the event that the CES provider does not have a suitable participant(s) who is already matched to permanent housing to fill all reserved beds, as a second priority for reserved crisis beds, the CES provider may refer and place high acuity chronically homeless individuals who are in the process of being matched to permanent housing in the reserved beds. Successful proposers under this program component will work as a collaborative partner within the existing CES system for individuals. Successful proposers must participate in regular provider collaborative community meetings. Successful proposals will demonstrate a ratio of approximately one case manager to every 20 25 individuals. Supportive services provided by other funding sources or a third party provider must be documented by a funding contract or a Memorandum of Understanding (MOU) between the proposer and the party that will provide the services. Only those services that are committed to the project at time of application will be considered for evaluation. Core Elements: 1. The individual assisted fits the definition of chronic homelessness as described in the Definitions section of this RFP and would remain homelessness but for this assistance. 2. The individual assisted has been identified as high acuity. 3. The individual eligible for these beds has been identified through CES and matched to permanent supportive housing prior to placement in reserved crisis housing. 4. Individuals who are high acuity, chronically homeless participants in the process of being matched to permanent supportive housing may be placed in reserved crisis beds as a 2 nd priority if the beds are not filled by participants who are already matched to permanent housing. 5. All program participants are screened for diversion or complete an intake assessment through CES, prior to intake into a reserved crisis bed. The results of this assessment are entered into HMIS within 48 hours. 6. The beds are reserved for the program participant and available for use by the participant 24 hours a day. 7. The participant being served by the reserved crisis housing provider is helped to gain direct access to permanent housing in the community and to retain that permanent housing unit as long as the basic obligations of tenancy are met. 8. Supportive services that program participants need or want to achieve permanent housing and increase income are offered, but are not required, including links to mainstream programs or partner agencies (i.e. mental health services, substance abuse treatment, medical services, child care, etc.). 9. Case Management services are focused on the goal of permanent housing placement. 10. Access to permanent housing does not require a demonstration of readiness on the part of the program participant. 2015 Crisis Housing and Services Individuals and Youth RFP Page 12

11. The permanent housing and services provided meets the needs and preferences of the program participant. Any participant who self identifies as living with HIV/AIDS must be linked to the housing resources available through agencies funded to provide Housing Opportunities for Persons With AIDS (HOPWA) services. 12. Reserved crisis housing meets the minimum shelter standards as outlined in this RFP, in the award contract and in the federal and local regulations that govern the funding type. 13. Service plans for program participants are individualized based on their needs, circumstances and market conditions, and focus on helping individuals find and keep permanent housing. 14. All programs must incorporate harm reduction policies and procedures into their program design and crisis housing operations. Reserved Crisis Housing (Individuals) programs in addition to basic shelter must include the following services and provide eligible program participants with access to these services as described in the table below. Required Supportive Services/Operations Reserved 24 hour Funded by this RFP Funded through Matching Funds OR Provided through Leveraged Services X X X Bed Availability Case Management X X X Residential Supervision X X X Crisis Intervention X X X Security X X X Meals X X X Restrooms & Showers X X X Physical Health Care X X Mental Health Care X X Substance Abuse/Recovery Services X X Education/Life Skills X X Legal Services x x 9.3 Crisis Housing for TAY Eligible Population: Transition Age Youth (ages 18 24) experiencing homelessness. Objective: To provide safe, 24 hour, emergency shelter and supportive services, for homeless TAY for a period of up to 6 months, while moving program participants as quickly as possible into permanent housing. 2015 Crisis Housing and Services Individuals and Youth RFP Page 13

Under this program type, a proposer may request funds to provide up to 6 months of crisis housing to TAY experiencing homelessness, as described by the Definitions section of this RFP. Successful proposals under this program component will work as a collaborative partner in the planning and implementation of a coordinated entry system for youth intended to assess and prioritize highest need TAY for permanent housing resources. Successful proposers will be required to be in compliance with standardized operating policies and procedures developed and adopted by LAHSA with input from system partners and to participate in regular provider community meetings. Supportive services provided by other funding sources or a third party provider must be documented by a funding contract or a Memorandum of Understanding (MOU) between the proposer and the party that will provide the services. Only those services that are committed to the project at time of application will be considered for evaluation. Core Elements: 1. The TAY assisted meets the definition of homeless and TAY as described in the Definitions section of this RFP and would remain homeless but for this assistance. 2. All programs must incorporate harm reduction policies and procedures into their program design and crisis housing operations. 3. All program participants are screened for diversion or complete an intake assessment within 24 hours. The results of this assessment are entered into HMIS within 48 hours. 4. Supportive services that program participants need or want in order to achieve permanent housing and increase income are offered, but are not required, including links to mainstream programs or partner agencies (i.e. mental health services, substance abuse treatment, medical services, child care, etc.). 5. Case Management services are focused on the goal of permanent housing placement. TAY being served by the crisis housing provider is helped to gain direct access to permanent housing in the community and to retain that permanent housing unit as long as the basic obligations of tenancy are met. 6. Access to housing does not require a demonstration of readiness on the part of the program participant. 7. The housing and services provided meets the needs and preferences of the program participant. Any participant who self identifies as living with HIV/AIDS must be linked to the housing resources available through agencies funded to provide Housing Opportunities for Persons With AIDS (HOPWA) services. 8. Housing meets the minimum shelter standards as outlined in this RFP, in the award contract and in the federal and local regulations that govern the funding type. 2015 Crisis Housing and Services Individuals and Youth RFP Page 14

9. Service plans for program participants are individualized based on their needs, circumstances and market conditions, and focus on helping individuals find and keep housing. Crisis Housing (TAY) programs in addition to basic shelter must include the following services and provide eligible program participants with access to these services as described in the table below. Required Supportive Services/Operations Funded by this RFP Funded through Matching Funds OR Provided through Leveraged Services Case Management X X X Residential Supervision X X X Crisis Intervention X X X Security X X X Meals X X X Restrooms & Showers X X X Physical Health Care X X Mental Health Care X X Substance Abuse/Recovery Services X X Education/Life Skills X X Legal Services x x 9.4 Transitional Housing for TAY Eligible Population: Transition Age Youth (ages 18 24) experiencing homelessness. Objective: To provide safe, 24 hour, transitional housing and supportive services for TAY experiencing homelessness, for up to 24 months while moving program participants as quickly as possible into permanent housing. Under this program type, a proposer may request funds to provide up to 24 months of crisis housing to TAY experiencing homelessness, as described in the Definitions section of this RFP. Successful proposers under this program component will work as a collaborative partner in the planning and implementation of a coordinated entry system for youth intended to assess and prioritize highest need TAY for permanent housing resources. Successful proposers will be required to be in compliance with standardized operating policies and procedures developed and adopted by LAHSA with input from system partners and to participate in regular provider community meetings. Supportive services provided by other funding sources or a third party provider must be documented by a funding contract or a Memorandum of Understanding (MOU) between the proposer and the party that will provide the services. Only those services that are committed to the project at time of application will be considered for evaluation. 2015 Crisis Housing and Services Individuals and Youth RFP Page 15

Core Elements: 1. The TAY assisted meets the definition of homeless and TAY as described in the Definitions section of this RFP and would remain homeless but for this assistance. 2. All program participants are screened for diversion or complete an intake assessment within 24 hours. The results of this assessment are entered into HMIS within 48 hours. 3. Supportive services that program participants need or want in order to achieve permanent housing and increase income are offered, but are not required, including links to mainstream programs or partner agencies (i.e. mental health services, substance abuse treatment, medical services, child care, etc.). 4. Case Management services are focused on the goal of permanent housing placement. 5. Access to housing does not require a demonstration of readiness on the part of the program participant. 6. The housing and services provided meet the needs and preferences of the program participant. Any participant who self identifies as living with HIV/AIDS must be linked to the housing resources available through agencies funded to provide Housing Opportunities for Persons With AIDS (HOPWA) services. 7. The TAY being served by the transitional housing provider is helped to gain direct access to permanent housing in the community and to retain that permanent housing unit as long as the basic obligations of tenancy are met. 8. All programs must incorporate harm reduction policies and procedures into their program design and crisis housing operations. 9. Housing meets the minimum shelter standards as outlined in this RFP, in the award contract and in the federal and local regulations that govern the funding type. 10. Service plans for program participants are individualized based on their needs, circumstances and market conditions, and focus on helping individuals find and keep housing. 2015 Crisis Housing and Services Individuals and Youth RFP Page 16

Transitional Housing (TAY) programs in addition to basic shelter must include the following services and provide eligible program participants with access to these services as described in the table below. Required Supportive Services/Operations Funded by this RFP Funded through Matching Funds OR Provided through Leveraged Services Case Management X X X Residential Supervision X X X Crisis Intervention X X X Security X X X Meals X X X Restrooms & Showers X X X Physical Health Care X X Mental Health Care X X Substance Abuse/Recovery Services X X Education/Life Skills X X Legal Services x X 9.5 Crisis Housing for Unaccompanied Minors Eligible Population: Unaccompanied Minors (12 17 years old) who are victims of domestic violence or have run away or have been abandoned by their families. Objective: To provide up to 21 days of safe 24 hour emergency housing, meals, support services, family reunification, if appropriate, and connections to transitional and permanent housing for unaccompanied minors as described in the Definitions section of this RFP. All applicants proposing to provide crisis housing for unaccompanied minors must be licensed by the California Department of Social Services to provide shelter and services for minor youth. All applicants must demonstrate clearly, with documentation that they are receiving and leveraging Runaway Homeless Youth Act funds from the Department of Health and Human Services. Successful proposers under this program component will work as a collaborative partner in the planning and implementation of a coordinated entry system for youth. Successful proposers will be required to be in compliance with standardized operating policies and procedures developed and adopted by LAHSA with input from system partners and to participate in regular provider community meetings. Supportive services provided by other funding sources or a third party provider must be documented by a funding contract or a Memorandum of Understanding (MOU) between the proposer and the party that will provide the services. Only those services that are committed to the project at time of application will be considered for evaluation. 2015 Crisis Housing and Services Individuals and Youth RFP Page 17

Core Elements: 1. The program participant assisted meets the definition of homeless and unaccompanied minor as described in the Definitions section of this RFP. 2. All programs must incorporate harm reduction policies and procedures into their program design and crisis housing operations. 3. All program participants are screened for diversion or complete an intake assessment within 24 hours. The results of this assessment are entered into HMIS or a comparable database within 48 hours. 4. Supportive services that program participants need or want in order to achieve permanent housing are offered, but are not required, including links to mainstream programs or partner agencies (i.e. mental health services, substance abuse treatment, medical services, child care, etc.). 5. Case Management services are focused on the goal of permanent housing placement. 6. Access to housing does not require a demonstration of readiness on the part of the program participant. 7. The housing and services provided meet the needs of the program participant. 8. Housing meets the minimum shelter standards as outlined in this RFP, in the award contract and in the federal and local regulations that govern the funding type. 9. Service plans for program participants are individualized based on their needs, circumstances and market conditions, and focus on helping program participants find and keep housing. Crisis Housing (Unaccompanied Minors) programs in addition to basic shelter must include the following services and provide eligible program participants with access to these services as described in the table below. Required Supportive Services/Operations Funded by this RFP Funded through Matching Funds OR Provided through Leveraged Services Case Management X X X 24 hour Residential Supervision X X X Crisis Intervention X X X Security X X X Meals X X X Restrooms & Showers X X X Physical Health Care X X Mental Health Care X X Substance Abuse/Recovery Services X X Education/Life Skills X X Legal Services X X 2015 Crisis Housing and Services Individuals and Youth RFP Page 18

9.6 Day Shelter Eligible Population: All populations experiencing homelessness Objective: To provide temporary daytime shelter, access to permanent housing and supportive services to homeless people with the intention of moving clients as quickly as possible into permanent housing. Under this program type, a proposer may request funds to provide day shelter and services to all populations experiencing homelessness, as described by the Definitions section of this RFP. Successful proposers under this program component will operate as a collaborative partner within the existing coordinated entry system for individuals and families and with the crisis housing providers for all populations in their geographic area. Successful proposers will be required to provide assessments using the LA CoC adopted standardized assessment and will transmit these assessments to the CES or HFSS Lead Agency in their geographic area to prioritize highest need individuals for matching to permanent housing resources. Successful proposers will be required to be in compliance with standardized operating policies and procedures developed and adopted by LAHSA with input from system partners and participate in regular provider community meetings. Supportive services provided by other funding sources or a third party provider must be documented by a funding contract or a Memorandum of Understanding (MOU) between the proposer and the party that will provide the services. Only those services that are committed to the project at time of application will be considered for evaluation. Core Elements: 1. The program participant assisted fits the definition of homeless, as described in the Definitions section of this RFP, and would remain homeless but for this assistance. 2. Day Shelter provides a physical access point for the LA CoC coordinated entry systems. 3. All programs must incorporate harm reduction policies and procedures into their program design and day shelter operations. 4. Homeless people must be permitted to stay in the shelter for as long as the shelter is open. Case Management services are focused on the goal of permanent housing placement. 5. All program participants are screened for diversion or complete an intake assessment within 24 hours. The results of this assessment are entered into HMIS within 48 hours. 6. Supportive services that program participants need or want to achieve permanent housing and increase income are offered, but are not required, including links to mainstream programs or partner agencies (i.e. mental health services, substance abuse treatment, medical services, child care, etc.). 7. Access to housing does not require a demonstration of readiness on the part of the program participant. 2015 Crisis Housing and Services Individuals and Youth RFP Page 19

8. The services provided meet the needs and preferences of the program participant. Any participant who self identifies as living with HIV/AIDS must be linked to the housing resources available through agencies funded to provide Housing Opportunities for Persons With AIDS (HOPWA) services. 9. Day Shelter meets the minimum shelter standards as outlined in this RFP, in the award contract and in the federal and local regulations that govern the funding type. 10. Service plans for program participants are individualized based on their needs, circumstances and market conditions, and focus on helping individuals find and keep permanent housing. Day Shelter programs in addition to basic day shelter must include the following services and provide eligible program participants with access to these services as described in the table below. Required Supportive Services/Operations Funded by this RFP Funded through Matching Funds OR Provided through Leveraged Services Case Management X X X Access Point for CES X X X Crisis Intervention X X X Security X X X Meal/Sack Lunch X X X Restrooms & Showers X X X Mail/Message Service X Physical Health Care X X Mental Health Care X X Substance Abuse/Recovery Services X X Education/Life Skills X X Legal Services X X 10. Performance Outcomes Programs funded under this RFP will be expected to achieve the following performance outcomes: a) Performance Outcome Targets for Crisis Housing (Individuals) 30% of individuals exit to permanent housing 20% of individuals increase overall income 10% or less of those exiting to permanent housing return to homelessness 95% Bed Occupancy 2015 Crisis Housing and Services Individuals and Youth RFP Page 20

b) Performance Outcome Targets for Reserved Crisis Housing (Chronically Homeless Individuals) 90% of individuals exit to permanent housing Length of Stay Median Length of Stay is 45 days or less 5% or less of those exiting to permanent housing return to homelessness 95% Bed Occupancy c) Performance Outcome Targets for Crisis Housing (TAY) 20% of individuals exit to permanent housing 20% of individuals increase overall income 10% or less of those exiting to permanent housing return to homelessness 95% Bed Occupancy d) Performance Outcome Targets for Crisis Housing (Unaccompanied Minors) 20% of individuals exit to permanent housing or foster care 10% or less of those exiting to permanent housing or foster care return to homelessness 95% Bed Occupancy e) Performance Outcome Targets for Day Shelter (All Populations) 65% of households exit to temporary or permanent housing (Emergency Shelter, Transitional Housing, Safe Haven, Permanent Housing) 20% of households increase overall income 11. Budget, Match and Leverage Proposers are required to submit a competitive budget which will allow them to operate at an optimal level. A budget template has been provided with this RFP that provides for a line item budget by category. The budget template provided must be submitted with the proposal. Proposers must submit a complete budget for the total cost of the proposed project, including any other funding sources being leveraged. LAHSA will reimburse administrative costs to a maximum of 7.5% of the LAHSA funded portion of the proposed project. Match and Leverage Due to the limited resources available, all applications will need to be able to demonstrate match and leveraging in order to meet the needs of the populations they intend to serve. LAHSA requires match (cost sharing) to be provided by the recipient to match the grant funds provided by LAHSA through this RFP at a minimum of 25% percent. LAHSA requires leveraging of funds from other sources at 50% to enrich programming. As part of the Quality Review process all proposals will be evaluated with regard to the level of matched and leveraged funds that are committed to the project. 12. Timeliness Standards The Proposer is expected to demonstrate the ability to begin project operation July 1, 2015 Crisis Housing and Services Individuals and Youth RFP Page 21

2015 and to fully utilize grant funds within the proposed contract term. Proposals must demonstrate a plan for rapid implementation of the program. The Proposer is expected to initiate the approved projects promptly in accordance with the requirements of this RFP and the federal and local regulations governing the awarded funding. Grant terms, and associated grant operations, may not extend beyond the availability of funds. 13. Facility Proposers must obtain site control for the facility in which services and housing will operate and submit evidence of site control to LAHSA with the proposal. Facilities must be appropriate to the type of services being provided and must be located within close proximity to community amenities including access to public transportation. Proposers must be able to demonstrate that they can provide enough space for the proposed staffing levels. In addition, each facility must have a private space for the staff to use for confidential interviews. Crisis Housing providers must meet all requirements as outlined in the LAHSA Minimum Shelter Standards and the ESG Habitability Standards. 14. Due Diligence and Regulatory Compliance Proposers are required to provide information regarding the financial condition and principal agents of the organization and project partners. Financial condition is evidenced by recent balance sheets, or income statements, current audited financial statements and internal financial statements, including Statements of Financial Position and Statements of Activities, while principal agent information is evidenced by resumes for all key principals/partners of the organization. In order to ensure regulatory compliance, the evaluators will perform due diligence on all proposals to verify the accuracy of the information provided. 15. Joint Offers Where two or more proposers desire to submit a single proposal in response to this RFP, they should do so on a prime subcontractor basis rather than as a joint venture or informal team. LAHSA intends to contract with a single organization and not with multiple organizations doing business as a joint venture. 16. Proposed Contract The Proposer, if selected through this RFP and subsequently selected for award, shall be required to enter into a written agreement with LAHSA. The proposed contract may be modified to incorporate other pertinent terms and conditions set forth in this RFP, including those added by addendum, and to reflect the proposer s offer or the outcome of the contract negotiations, if any, conducted with the proposer. Proposers unable or unwilling to comply with LAHSA policies and procedures need not apply. Corrective actions may be imposed on an agency for noncompliance with regulations, contract requirements and other applicable professional standards. Should an agency 2015 Crisis Housing and Services Individuals and Youth RFP Page 22

fail for any reason to comply with the contractual obligations of their contract, LAHSA reserves the right to take remedial action at its discretion as set forth in LAHSA s Remedial Action Policy. LAHSA, at its discretion, may impose any of the following remedial actions for cause: Notice of Noncompliance, Withholding of Payment, Probation, Suspension, Termination and/or, Debarment. 17. No Commitment to Award Issuance of this RFP and receipt of proposals is not a commitment to award a contract. LAHSA expressly reserve the right to postpone proposal opening for its own convenience, to accept or reject any or all proposals received in response to this RFP, to negotiate with more than one proposer concurrently, or to cancel all or part of this RFP. B. Proposal Criteria and Evaluation Process 1. Overview The Proposal Evaluation Process will take place in two (2) phases: Phase 1: All proposals received by the submission deadline will be submitted for a Threshold Review by LAHSA staff. Proposals that meet all Threshold Requirements, as outlined in the RFP, will be recommended to move on to Quality Review and will be submitted for the approval of the Programs & Evaluations Committee and posted to the LAHSA website. Proposals that do not meet threshold requirements will not move to the Quality Review phase. Phase 2: Proposals recommended for Quality Review will be evaluated by a panel of experts, which will be referred to as the Evaluation Panel. Proposals will be scored independently based on the criteria outlined in the Phase 2: Quality Review section of this RFP. Proposals must receive an aggregate score of 75 points or more to be recommended for funding. Final Funding Recommendations will be made based on the amount of funding available and the amount of proposals that score above the 75 point funding line. Quality Review results and final funding recommendations will be posted on the LAHSA website and presented to the LAHSA Commission for approval. a) Phase 1: Threshold Review Proposals must meet the following threshold criteria for eligibility: Completeness: Proposals will be reviewed for completeness. Proposals must include a copy of each Core Document listed in Section V of this RFP. Proposals that do not include all of the requested core documents, demonstrate proposer s eligibility, project appropriateness, and required project match amounts as detailed in the RFP will be rejected at the panel s sole discretion. Target Population: The project must serve the target population as defined in the 2015 Crisis Housing and Services Individuals and Youth RFP Page 23