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2018 COURSE CALENDAR www.informa-mea.com

OUR SECTORS INCLUDE Audit, Risk & Governance Business Operations Finance Human Resources Healthcare Information Technology Leadership & Management Legal Procurement & Supply Marketing, Sales & Communications Professional Development Project Management Real Estate Strategy Management THE WORLD S LEADING CERTIFYING BODIES WITH INFORMA GLOBAL

Audit, Risk & Governance DURATION LOCATION JANUARY FEBRUARY MARCH MAR APRIL APR MAY MAY JUNE JUN JULYJUL AUGUST AUG SEPTEMBER OCTOBER NOVEMBER DECEMBER Advanced Governance, Risk Management & Compliance (GRC) 3 Days Dubai Advanced Risk Based Auditing 5 Days Dubai Auditing of Projects & Contracts 5 Days Dubai Certificate in Advanced Enterprise Risk Management 3 Days Dubai Certificate in Board Secretarial Practice 4 Days Dubai Certificate in Building High Performance Boards 3 Days Dubai Certificate in Corporate Governance Best Practice 4 Days Dubai Certificate in Enterprise Risk Management (ERM) (Arabic) 5 Days Dubai Certificate in Enterprise Risk Management (ERM) 5 Days Dubai Certificate in Fraud & the Internal Audit Role 5 Days Dubai Certificate in Investor Engagement & Shareholder Relations 3 Days Dubai Compliance Management 4 Days Dubai Essentials of Internal Audit 5 Days Dubai Fraud Prevention, Detection & Investigation 5 Days Dubai Governance, Risk Management & Compliance (GRC) 4 Days Dubai Improving Your Audit Reports & Delivering Added Value 5 Days Dubai Leadership Excellence for Internal Auditors 3 Days Dubai World Class Internal Audit 5 Days Dubai 22 Jan 18 Feb 11 Feb 25 Mar 13 Mar 18 Mar 27 Mar 1 Apr 30 Apr 8 Apr 8 Apr 29 Apr 15 Jul 22 Jul 4 Sep 24 Sep 2 Sep 21 Oct 7 Oct 29 Oct 8 Oct 14 Oct 25 Nov 12 Nov 4 Nov 4 Nov 6 Nov The course trainer was exceptional. This was a high calibre training in terms of content exchange, delivery, course delivery, case studies and practical exercises. Personally, a great training experience and I take away enormously valuable and practical lessons from this course. Ted Misomali, Risk Manager, Telecom Networks, Malawi

Business Operations DURATION LOCATION JANUARY FEBRUARY MARCH MAR APRIL APR MAY MAY JUNE JUN JULYJUL AUGUST AUG SEPTEMBER OCTOBER NOVEMBER DECEMBER 5-Day Innovation Mini MBA 5 Days Dubai Analysing & Documenting Policies & Procedures PMI 4 Days Dubai Benchmarking 2 Days Dubai Certificate in Advanced Business Process Analysis, Mapping & Modelling 5 Days Dubai Certificate in Advanced Data Analysis 5 Days Dubai Certificate in Business Process Management & Improvement (Arabic) 4 Days Dubai Certificate in Business Process Management & Improvement 4 Days Dubai Certificate in Data Analysis Skills 5 Days Dubai Certificate in Delivering Service Excellence 4 Days Dubai Certificate in Essential Business Process Analysis, Mapping & Modelling 5 Days Dubai Certificate in Measuring, itoring & Improving Customer Experience 4 Days Dubai Certificate in Operations Management 5 Days Dubai Certificate in Quality Management & Business Performance 5 Days Dubai Certificate in Strategic Business Intelligence 4 Days Dubai Complaints Management 2 Days Dubai Data Analysis & Dashboard Reporting in Excel 4 Days Dubai Emergency Response Planning 4 Days Dubai ISO 90001 and Beyond 5 Days Dubai The Five Day MBA 5 Days Dubai 28 Jan 18 Feb 25 Feb 4 Mar 26 Mar 6 Mar 18 Mar 15 Apr 23 Apr 16 Apr 29 Apr 8 Apr 2 Apr 16 Jul 24 Sep 17 Sep 23 Sep 7 Oct 1 Oct 4 Nov The trainer brightened up some blind spots in my social and management skills. I found the course very useful and I can say that I have now better management skills for activity & projects. Malath Insurance

Finance COURSE TITLE DURATION LOCATION JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Advanced Budgeting 4 Days Dubai Advanced Financial Statement Analysis 4 Days Dubai Budgeting & Budget Control of the HR Function/Effective Manpower Planning 5 Days Dubai Budgeting & Forecasting for Non-Finance Managers 3 Days Dubai 30 Apr 16 Apr 16 Jul 16 Oct 10 Dec Budgeting & itoring for Projects PMI 4 Days Dubai Certificate in Cash Flow & Forecasting Management 4 Days Dubai Certificate in Cost Control & Management 4 Days Dubai Certificate in Cash Flow Management 4 Days Dubai 24 Sep 15 Oct 25 Nov Credit Risk Modelling 4 Days Dubai 25 Nov Certificate in Due Diligence & Business Valuation 4 Days Dubai Certificate in Financial Analysis 4 Days Dubai Certificate in Financial Control 4 Days Dubai Certificate in Finance for Non-Finance Managers 4 Days Dubai Certificate in Financial Modelling Using Excel 5 Days Dubai Certificate in Real Estate Finance for Investment & Development (REFID) 4 Days Dubai Certificate in Real Estate Process for Development & Investment (REPDI) 4 Days Dubai Corporate Finance Masterclass 5 Days Dubai Excel VBA Programming for Financial Professionals 4 Days Dubai Financial Risk Management 4 Days Dubai IFRS 9 - International Financial Reporting Standards 9 & Expected Credit Loss 4 Days Dubai IFRS - International Financial Reporting Standards 4 Days Dubai Senior Executive Finance 5 Days Dubai 26 Feb 18 Mar 18 Mar 30 Apr 30 Apr 23 Apr 16 Apr 22 Jul 23 Jul 17 Sep 15 Oct 7 Oct 4 Nov 10 Dec 10 Dec 10 Dec

Healthcare COURSE TITLE DURATION LOCATION JANUARY FEBRUARY MARCH MAR APRIL APR MAY MAY JUNE JUN JULYJUL AUGUST AUG SEPTEMBER OCTOBER NOVEMBER DECEMBER IHLM Endorsed Healthcare Mini MBA IHLM 5 Days Dubai IHLM Healthcare Financial Management & Cost Control IHLM 5 Days Dubai IHLM Healthcare Strategy, Planning & Execution IHLM 4 Days Dubai 9 Sep IHLM High-Performance Healthcare Leadership IHLM 5 Days Dubai 18 Mar IHLM Patient Experience IHLM 5 Days Dubai IHLM Patient Safety & Risk Management IHLM 5 Days Dubai IHLM Professional Certificate in Healthcare Marketing & Medical Tourism IHLM 3 Days Dubai 5 Aug IHLM Professional Certificate in Healthcare Operations & Patient Flow Management IHLM 5 Days Dubai 14 Oct The training was excellent; challenging, risk taking, thought provoking! Samantha Farrell, Peugeot Motor Company

TITLE Human Resources DURATION LOCATION JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC DURATION LOCATION JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER Compensation & Benefits Certificate in Advanced Compensation & Benefits 5 Days Dubai Certificate in Compensation & Reward Management 5 Days Dubai 28 Jan Certificate in Job Analysis & Descriptions, Job Evaluation & Grades 5 Days Dubai 4 Feb 29 Apr 7 Oct Certificate in Performance Management & Performance Appraisals 5 Days Dubai 8 Apr 4 Nov Payroll 4 Days Dubai 23 Jul SHRM Course 3 - Total Rewards / Employee Engagement & Relations SHRM 5 Days Dubai 1 Apr Learning & Development ATD Expert Coach Program ATD 5 Days Dubai ATD Master Trainer Program ATD 5 Days Dubai 25 Feb 29 Jul 21 Oct ATD Train the Trainer ATD 4 Days Dubai 12 Mar 10 Dec Certificate in Employee Training & Development SHRM 4 Days Dubai Certificate in Performance Management & Performance Appraisals 5 Days Dubai 8 Apr 4 Nov Consulting Skills ATD 3 Days Dubai 27 Nov Corporate Coaching Certificate ATD 3 Days Dubai 27 Mar Designing Learning Certificate ATD 4 Days Dubai 17 Sep Leading the Learning & Development Function 3 Days Dubai Learning & Development Management 4 Days Dubai 16 Apr Learning Needs Assessment ATD 3 Days Dubai 13 Nov Measuring Return on Investment (ROI) of Training ATD 3 Days Dubai 6 Nov Preparing for the Certified Professional in Learning & Performance (CPLP) Exam ATD 2 Days Dubai Talent Management & Engagement Best Practice Recruitment 4 Days Dubai 19 Feb 25 Nov Certificate in Career Development Planning 4 Days Dubai 10 Dec Certificate in Dynamic Recruitment, Interviewing & Appraisal Techniques 4 Days Dubai 5 Mar 5 Nov Certificate in Resource Management, Recruitment & Talent Planning 5 Days Dubai 15 Apr 2 Sep Certificate in Succession Planning & Career Development 4 Days Dubai Certificate in Talent Management 4 Days Dubai 23 Jul Competency Based Interview & Selection for Hiring Managers 4 Days Dubai Employee Induction On-Boarding & Job Orientation Programmes 4 Days Dubai 18 Mar Interviewing Skills 3 Days Dubai 1 May 9 Oct Preparing for the Certified Professional in Learning & Performance (CPLP) Exam ATD 2 Days Dubai The A - Z of Competency Frameworks 4 Days Dubai 30 Apr 29 Oct SHRM Course 2 - Creating a Talent Acquisition Strategy / Succession Planning SHRM 5 Days Dubai 11 Mar SHRM Course 3 - Total Rewards / Employee Engagement & Relations SHRM 5 Days Dubai 1 Apr Human Resources Budgeting & Budget Control of the HR Function/Effective Manpower Planning 5 Days Dubai 15 Jul Certificate in Developing HR Policy Manuals 4 Days Dubai 29 Oct Certificate in HR Administration (Arabic) 4 Days Dubai 7 May Certificate in HR Administration 4 Days Dubai 26 Mar 24 Sep Certificate in HR Audit 5 Days Dubai 25 Feb 22 Jul 4 Nov Certificate in HR Metrics & Workforce Analytics SHRM 3 Days Dubai 1 May 16 Oct Certificate in HR Policies & Procedures 4 Days Dubai 26 Mar 24 Sep Organisational Development (OD) 3 Days Dubai 2 Oct SHRM Course 1 - Strategic Workforce Planning / HRD SHRM 5 Days Dubai 11 Feb 1 Jul SHRM Course 2 - Creating a Talent Acquisition Strategy / Succession Planning SHRM 5 Days Dubai sun 11 Mar SHRM Course 3 - Total Rewards / Employee Engagement & Relations SHRM 5 Days Dubai 1 Apr SHRM Course 4 - Your Role as the HR Business Partner / Strategic HR SHRM 5 Days Dubai The HR Professional 4 Days Dubai 12 Mar 21 Oct The HR Professional 4 Days Salalah 22 Jul

Information Technology DURATION LOCATION JANUARY FEBRUARY MARCH MAR APRIL APR MAY MAY JUNE JUN JULYJUL AUGUST AUG SEPTEMBER OCTOBER NOVEMBER DECEMBER Advanced Electronic Document & Records Management (EDRM) 4 Days Dubai Business Continuity & IT Disaster Recovery 4 Days Dubai Certificate in Business-Aligned IT Strategy 4 Days Dubai Certificate in Strategically Leading Digitisation 4 Days Dubai Cyber Security Bootcamp 4 Days Dubai Electronic Document & Records Management (EDRM) 4 Days Dubai Information Security Management 4 Days Dubai ITIL V3 Foundation Certificate 4 Days Dubai IT Leadership PMI 4 Days Dubai Service Level Agreements & IT Contracts 4 Days Dubai Strategic IT Manager PMI 4 Days Dubai Systems Design & Analysis 4 Days Dubai Transforming your IT Division 4 Days Dubai 25 Feb 5 Mar 11 Mar 30 Apr 8 Apr 16 Jul 23 Jul 30 Jul 5 Aug 17 Sep 22 Oct 1 Oct 15 Oct 5 Nov 10 Dec The training was very informative and included practical examples along with [Theoretical] concepts. Azba Shaikh, DRA Manager, AMGEN

Leadership & Management DURATION LOCATION JANUARY FEBRUARY MARCH MAR APRIL APR MAY MAY JUNE JUN JULYJUL AUGUST AUG SEPTEMBER OCTOBER NOVEMBER DECEMBER Action Centred Leadership ACL 4 Days Dubai 22 Oct Certificate in Leadership Effectiveness for Managers 5 Days Dubai 18 Mar 14 Oct High Performance Leadership for New Managers 4 Days Dubai 2 Jul ILM Endorsed Management Skills for Middle Managers ILM 4 Days Dubai ILM Endorsed Management Skills for New Managers ILM 5 Days Dubai 16 Sep ILM Endorsed Supervisory Skills ILM 4 Days Dubai 30 Jul Leadership in Action 5 Days Dubai 15 Apr Leadership in Action 5 Days Salalah 22 Jul Women s Leadership Development Programme 3 Days Dubai 8 May A well-structured workshop and an excellent course leader. This course has increased my confidence level enabling me to have a positive impact on my job [and] realise my true potential. Ida Lopez-Redoña, Assistant to the Head of Corporate Affairs, Oman Oil company S.A.O.C, Oman

Legal COURSE TITLE DURATION LOCATION JANUARY FEBRUARY MARCH MAR APRIL APR MAY MAY JUNE JUN JULYJUL AUGUST AUG SEPTEMBER OCTOBER NOVEMBER DECEMBER Contract Drafting for Non-Lawyers 4 Days Doha 10 Dec Contract Drafting for Non-Lawyers 4 Days Dubai 17 Sep Effective Legal & Business Writing 4 Days Dubai 23 Apr 14 Oct Immigration & Labour Law in Bahrain 1 Days Manama 8 Oct Immigration & Labour Law in Qatar 1 Day Doha 8 Oct Immigration & Labour Law in Saudi Arabia 1 Days Manama Thu 8 Nov Labour & Employment Law in the UAE 2 Days Dubai Wed 31 Jan Wed 1 Aug Wed 10 Oct Legal Due Diligence 2 Days Dubai 8 Oct Understanding Commercial Law in the UAE 4 Days Dubai 30 Apr 23 Sep [The trainer has] very good knowledge of the law and incorporated live cases from the [local region] Abdulaziz Al Moosa, Head Recruitment and Manpower Planning, Abu Dhabi Commercial Bank (ADCB), UAE

Marketing, Sales & Communications DURATION LOCATION JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC CSR Corporate Responsibility Management & Sustainability Reporting 3 Days Dubai 27 Mar Marketing Certificate in Digital Marketing 5 Days Dubai Certificate in Marketing Planning 4 Days Dubai Certified Brand Manager AIPMM 4 Days Dubai Certified Product Manager AIPMM 5 Days Dubai 25 Feb 12 Mar 24 Sep 14 Oct 3 Dec Certified Product Manager / Certified Product Marketing Manager AIPMM 6 Days Dubai 17 Feb 28 Apr 8 Dec Certified Product Marketing Manager AIPMM 5 Days Dubai Marketing Masterclass 4 Days Dubai Social Media Marketing Masterclass 5 Days Dubai Strategic Marketing 2 Days Dubai Successful Product Launching & Brand Positioning 3 Days Dubai Successful Product Launching & Brand Positioning 3 Days Abu Dhabi 19 Mar 23 Apr 1 Apr 7 May 21 Oct 25 Nov 5 Nov Public Relations & Communications Certificate in Corporate Communications 4 Days Dubai Certificate in Crisis Management & Communications 4 Days Dubai Certificate in Public Relations Practice 4 Days Dubai Certificate in Strategic Internal Communications 4 Days Dubai 25 Feb 11 Mar 15 Apr 7 Oct 5 Nov 10 Dec Sales Certificate in Key Account Management 3 Dubai Certificate in Sales Management 2 Dubai Helping Clients Succeed FranklinCovey 3 Dubai ILM Endorsed Customer Service Manager 5 Dubai Sales Territory Mapping 3 Dubai 13 Mar 1 May Wed 26 Sep 23 Oct 6 Nov

Procurement & Supply DURATION LOCATION JANUARY FEBRUARY MARCH MAR APRIL APR MAY MAY JUNE JUN JULYJUL AUGUST AUG SEPTEMBER OCTOBER NOVEMBER DECEMBER Best Practice Procurement 4 Days Dubai Business Needs in Procurement & Supply CIPS 5 Days Dubai Certificate in Finance for Procurement Professionals 4 Days Dubai Certificate in Inventory Management, Demand Planning & Forecasting 4 Days Dubai Certificate in Risk Management & Supply Chain Vulnerability 4 Days Dubai Contexts of Procurement & Supply CIPS 5 Days Dubai Managing Contracts & Relationships in Procurement & Supply CIPS Materials Management & Inventory Planning 4 Days Dubai Measuring & Managing Suppliers' Performance 4 Days Dubai Negotiation & Contracting in Procurement & Supply CIPS 5 Days Dubai Service Level Agreements & IT Contracts 4 Days Dubai Sourcing in Procurement & Supply CIPS 5 Days Dubai Tender Preparation & Evaluation 4 Days Doha Tender Preparation & Evaluation 4 Days Dubai 25 Mar 11 Mar 5 Mar 29 Apr 02 Apr 1 Apr 8 July 15 July 3 Sep 24 Sep 22 Oct 15 Oct 7 Oct It was really a very good experience. I have learned various types of models/thinking. I will strongly recommend my colleagues to attend this type of training. Asad Mehmood, Binladen Holding

Professional Development DURATION LOCATION JANUARY FEBRUARY MARCH MAR APRIL APR MAY MAY JUNE JUN JULYJUL AUGUST AUG SEPTEMBER OCTOBER NOVEMBER DECEMBER 7 Habits of Highly Effective People FranklinCovey 4 Days Dubai 7 Habits of Highly Effective People FranklinCovey 4 Days Abu Dhabi Certificate in Administrative Management 4 Days Dubai Emotional Intelligence Masterclass 4 Days Dubai From Technical Professional to Manager & Leader ILM 3 Days Dubai High Impact Negotiation Skills 3 Days Dubai ILM Endorsed Advanced Executive Secretaries & PAs ILM 5 Days Dubai ILM Endorsed Effective Business Writing ILM 4 Days Dubai ILM Endorsed Office Manager ILM 4 Days Dubai ILM Endorsed Report Writing ILM 4 Days Dubai Management Skills for Administrative Professionals 5 Days Dubai Powerful Business Presentations (Arabic) 3 Days Dubai Powerful Business Presentations 3 Days Dubai Project Management for Administrative Professionals 4 Days Dubai Project Management for the Unofficial Project Manager FranklinCovey 3 Days Dubai Public Speaking Masterclass 4 Days Dubai Soft Skills Masterclass Days Dubai Technical Report Writing 4 Days Dubai 19 Feb 25 Feb 5 Mar 25 Mar 30 Apr 9 Apr 30 Apr 1 Apr 16 July 6 Aug 7 Aug 2 Sep 25 Sep 7 Oct 21 Oct 5 Nov 25 Nov 5 Nov 4 Dec 18 Dec [The trainer] is very capable of imparting knowledge through examples, illustrations, etc. Knowing my background, he managed to tackle issues that are relevant to my work environment. Majed Al Awadhi, Admin & HR Assistant, Arab Petroleum Investments Corporation (APICORP), KSA

Project Management DURATION LOCATION JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Agile PM PMI 3 Days Dubai Auditing of Projects & Contracts PMI 5 Days Dubai Contract Management Principles & Practices PMI 3 Days Dubai Effective Project Coordinator PMI 5 Days Dubai Event Safety & Security PMI 3 Days Dubai Executive Certificate in Festival & Event Management PMI 3 Days Dubai Managing Projects ENU 3 Days Dubai Negotiation for Project Managers ENU 3 Days Dubai PMP Exam Preparation PMI 5 Days Dubai Project Management for Administration Professionals PMI 4 Days Dubai Program Management Professional (PgMP) PMI 5 Days Dubai Project Leadership, Management & Communications PMI 3 Days Dubai Project Portfolio Management (PPM) PMI 4 Days Dubai Project Risk Management PMI 3 Days Dubai Quality for Project Managers PMI 3 Days Dubai Scheduling & Cost Control PMI 5 Days Dubai The Project Management Office PMI 5 Days Dubai 5 Feb 10 Mar 13 Mar 25 Mar 1 Apr 29 Apr 23 Apr 15 April 5 May 8 May 22 July 14 July 8 Jul 16 Apr 17 July 5 Aug 18 Sep 15 Sep 22 Sep 25 Sep 23 Oct 20 Oct 7 Oct 25 Nov 4 Nov 25 Nov 8 Dec 11 Dec Instructor is knowledgeable, experienced with relevant and realistic examples. It was really enjoyable and the information really sunk through. Michael Taremwa, Management Accountant, Electricity Regulation Authority

Real Estate COURSE TITLE DURATION LOCATION JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Certificate in Real Estate Finance for Investment & Development (REFID) 4 Days Dubai 26 Feb 15 Oct Certificate in Real Estate Process for Development & Investment (REPDI) 4 Days Dubai 23 Apr 10 Dec Construction Commissioning 3 Days Dubai 13 Nov Construction Project Management PMI 2 Days Dubai Managing Building Services 4 Days Dubai 7 May 6 Aug Real Estate Marketing Masterclass 4 Days Dubai 4 Mar Understanding Facilities Management 4 Days Dubai 19 Feb [The course director] is extremely knowledgeable about Real Estate and brings a breadth of experience [to] the Real Estate market in the region. Mariana Zureikat, Investment Manager, Al Rajhi United, UAE

Strategy Management DURATION LOCATION JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC 5-Day Innovation Mini MBA 5 Days Dubai Balanced Scorecard Professional Certification Boot Camp (Arabic) BSI 5 Days Dubai 28 Jan Balanced Scorecard Professional Certification Boot Camp BSI 5 Days Dubai 11 Feb 1 Apr 5 Aug Balanced Scorecard Master Professional (BSMP) Certification Application Course 5 Days Dubai 29 Apr 25 Nov Certificate in KPI Selection & Management 3 Days Dubai Certificate in Strategic Business Intelligence 4 Days Dubai Certificate in Strategic Business Planning 4 Days Dubai Certificate in Strategy Execution 5 Days Dubai 4 Mar 8 Apr 23 Jul 29 Jul 4 Nov Certificate in Strategic Thinking & Planning 4 Days Dubai 29 Apr 21 Oct Key Performance Indicator Professional Certification (KPI-P) (Arabic) 5 Days Dubai Key Professional (KPI-P) Certification Programm SMG 5 Days Dubai 25 Feb 25 Mar Strategic Management Performance System (SMPS) Certification Bootcamp SMG/PMI 5 Days Dubai The Five Day MBA 5 Days Dubai 18 Mar 15 Apr 16 Sep Transforming your IT Division 4 Days Dubai 11 Mar The trainer has expert knowledge on the subject and I will definitely recommend that my colleagues attend this training. VK Senior Analyst, DP World