news CENTRE WPSH Our Foundation Launches Northern Angel recognition Finding the formulary online weekly newsletter of West Parry Sound Health Centre

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news Our Foundation Launches Northern Angel recognition CENTRE WPSH weekly newsletter of West Parry Sound Health Centre Finding the formulary online Did you know that our Pharmacy formulary can be accessed on line? From the computer desktop click on WPSHC shortcuts, select Pharmacy folder, then Pharmacy formulary. The drugs that make up the WPSHC formulary are listed alphabetically by generic name. If you have any questions about the hospital s formulary please do not hesitate to contact the Pharmacy at ext 2908. Lakeland held its annual Summer Carnival on July 30 with lots of fun and tasty treats for residents, staff, and visitors. The event attracted some summer weather and included: a bake sale, silent auction, carnival games and prizes, a barbecue, and musical entertainment. August 4 to 10 2014

Donate entertainment items to TCU For use in our Transitional Care Unit we are looking for large print Reader s Digest books. These are much easier for the elderly to be able to read or to have someone else read to them. We d also be happy to receive good used board games, appropriate entertainment DVDs and magazines. This unit is also happy to welcome volunteers interested in participating in our Friendly Visitor program. Contact Volunteer Services Coordinator Jim Hanna at jhanna@wpshc.com Your team is nothing but ROCK stars! Thank you... Celebrating CARE Celebrating CARE is a weekly feature presenting comments received from patients and families served by WPSHC. Our annual Appreciation Barbecue Friday September 12 WPSHC Cafeteria 11:30 to 1 p.m. Congratulations for your success! The Human Resources team is proud to announce the most recent accomplishment of Anita Woolman, Sr. Human Resources Advisor, Disability and WSIB. Anita has achieved the designation of Certified Disability Management Professional through NIDMAR (National Institute of Disability Management and Research). Anita s new designation represents several years of ongoing education, years of direct work experience, and exhausting exams. Anita, we are all very proud of you and know what a fantastic accomplishment this is. Way to go Anita! Melissa Simpson, Sr. HR Manager We ll be saying Thank you to staff, physicians and volunteers Mark this date in your calendar and please plan to join us.

Our Foundation Angels taking flight We launched our campaign before the pins were ready during Nurses Week. It was my pleasure to begin the program with a donation in honour of Jody Laking and Christine Whitehouse. These two women, through two very different personalities, exemplified care, compassion and joy effecting the last months of my mother s life. It took me years to understand how best to honour them; and then the Northern Angel campaign began to form. It s a pleasure to be able to publicly honour these two women and thank them. My mother would have loved the legacy they inspired. When the campaign started to take shape, I realized while we may be launching this program in 2014, there is one person in particular who has inspired generosity over and over. As long as I ve been at the Foundation we have received major donations annually in honour of Dr. Fargher. Truly the first Northern Angel. Lynne Atkinson Northern Angel... is that you? Are you a Northern Angel? Care and compassion that inspires a donation from someone you ve touched, earns you the Northern Angel title signified by an angel pin. This little pin, made especially for the Foundation, honours people in all departments in our health centre whose actions/care inspire donations of $100 or more. Over the years, we have received many donations because of wonderful care but had no way of heralding it. Now, when you inspire generosity, we will pin you. Yes, you can receive many. It s an exclusive club open to all. We will be posting the names on our website and publishing them in the health centre s newsletter, so please, if you prefer to remain anonymous, please let us know. The following are Northern Angels being honoured this week: Dr. Fargher Jody Laking Christine Whitehouse Dr. Smyth Our Angel (as shown above) Dr. Smith Dr. Stern Richard Bernard Heather Massier Bob Ross, artist and friend of celebrated painter Doris McCarthy, designed the angel in 1940. Carved in wood and crafted into a weather vane, the angel graced the living-room gable of McCarthy s Fool s Paradise home until a tornado knocked it off in 1998. McCarthy loved her summer studio on Georgian Bay and in her later years, remained in residence with the help of doctors and staff at West Parry Sound Health Centre. McCarthy willed her home on the Bluffs of Scarbough to Ontario Heritage and her angel to her longtime friend Lynne Atkinson, Executive Director of our Foundation. Full of grace, hope, and goodwill, McCarthy s angel became the ideal icon to lend to the Foundation s Northern Angel campaign - through which they will honour the importance of compassionate care.

MONDAY Soup: Beef Barley Sweet potato bisque Entree: Beef dip sandwich Pork souvlaki with rice and vegetables TUESDAY Soup: Mushroom Tomato ravioli Entree: Oriental style beef and vegetables with rice Popcorn shrimp & onion rings WEDNESDAY Soup: Low-sodium chicken vegetable Beef pasta Entree: Meatball sub sandwich Salad bar THURSDAY Soup: Potato bacon Italian wedding Entree: Taco pie Chicken broccoli casserole FRIDAY Soup: Chicken wild rice Pea Entree: Fish & fries Salad bar SATURDAY Soup: Tomato Entree: Chicken burger SUNDAY Soup: French onion Entree: Hot hamburger sandwich with vegetables Delicious selection of made-to-order sandwiches available at our Sandwich Bar during lunch hours Monday to Friday OUR DAILY LUNCH MENU What s cooking this week... Open for lunch service from 11:30 a.m. to 1:30 p.m. Meal Cards can be purchased in the Cafeteria, or from the Finance Department during regular office hours - Monday to Friday - 8 a.m. to 4 p.m. DINNER menu Open for dinner service from 5 to 7 p.m. MONDAY Chicken & dumplings Roast potatoes French-cut green beans TUESDAY Turkey a la king Tea biscuit Diced carrots WEDNESDAY Spaghetti & meat sauce Garlic bread THURSDAY Roast pork with gravy Mashed potatoes Peas FRIDAY Roast beef with gravy O Brien potatoes Carrot coins SATURDAY Chicken broccoli alfredo Herbed potatoes Buttered corn SUNDAY Roast turkey with gravy Garlic mashed potatoes Herbed green beans All weekly menus can be subject to change

Adjust your worklife balance by exploring the backcountry Solitude, discovery, challenge and landscapes of unparalleled beauty all await backcountry campers in Ontario s provincial parks. If you want to ditch car camping and try backcountry also known as wilderness camping, here are some tips to get you started: Pick a destination: First-timers should stick to areas that are easy to get to. For example, Frontenac Provincial Park offers backcountry sites that are accessible by paddle or foot; leave portaging until you re more experienced. Plan ahead: Be sure to book a campsite in advance and bring a map and a compass. GPS devices are great, but coverage can be spotty. What to wear: Lightweight, water-resistant or fast-drying clothing that s geared for the time of year is best. And don t forget bug spray and sunscreen. What to eat: Bring enough food, but don t overdo it. Keep it as light as possible and pack it in reusable containers. Bring water or treat water from nearby lakes or rivers before you drink it. What to pack: In addition to food and clothes, there are a few other items that you ll need. Pack cooking gear, including a small stove, pots, dishes and cutlery; a lighter and matches in a waterproof container; a groundsheet, sleeping bag and air mattress or foam pad; a flashlight, whistle, pocket knife and garbage bags. Don t forget biodegradable toothpaste. Living with wildlife: Wildlife is wonderful to see, but not in your tent. Hang food and toiletries at least three metres from the ground and away from tree trunks. Protect the environment: Only use environmentally friendly products and leave no trace that you were there. Cans and bottles are not allowed in the backcountry of some provincial parks, so make sure you check the rules. Put out campfires before you leave. Weather: Watch for changing weather conditions. The 30-30 rule suggests seeking shelter when there is less than 30 seconds between the sound of thunder and the sight of lightening. Stay sheltered until 30 minutes past the last thunder. Safety: Let people know where you ll be and when you should be back. Carry a first aid kit. From www.ontarioparks.com Jaime s proud to be Summer Safe! This is a picture of my four-year-old daughter, Jaime Revington, with the Spot Check certificate she recently received from EMS Paramedic Larry Jordan. She was observed holding her daddy s hand while walking along Gibson Street. She was so excited to see the ambulance and very proud to have received the certificate! Lindsay Moffat, Payroll Supervisor Be Summer Safe like Jaime Are you hosting lots of visiting family and friends this summer? Be sure that all guests know your location (including your address & municipality)

ROP information taken from www.accreditation.ca ROP this week s Required Organizational Practice Accreditation Canada defines a Required Organizational Practice (ROP) as an essential practice that organizations must have in place to enhance patient/client safety and minimize risk. In the Qmentum accreditation program, ROPs are vital components of patient safety and quality improvement. Hand-hygiene compliance The organization evaluates its compliance with accepted hand-hygiene practices. Guidelines Hand hygiene is considered the single most important way to reduce nosocomial infections, but compliance with hand-hygiene protocols is often poor. Hand-hygiene audits allow organizations to monitor compliance with hand-hygiene protocols, improve education and training on hand hygiene, evaluate hand-hygiene facilities, and benchmark compliance practices across the organization. Studies have shown that improvements in compliance with hand-hygiene practices has decreased the number of health care-associated infections. Tests for compliance Major - The organization audits its compliance with hand-hygiene practices. Minor - The organization shares results from the audits with staff, service providers, and volunteers. Minor - The organization uses the results of the audits to make improvements to its hand-hygiene practices. Our response to this ROP WPSHC conducts hand hygiene audits on a regular basis with all health care providers (Direct care providers and support staff) in patient care areas. A standardized audit tool is used (Observation Tool from Public Health Ontario). Audits are based on the 4 Moments for Hand Hygiene Before patient/patient environment contact, Before aseptic procedures, After body fluid/body substance exposure, After patient/patient environment contact. At the time of the audit, feedback and education is provided to staff on the spot. Audit results are reported to Acute Care Team, Infection Prevention and Control Committee, Medical Quality Improvement Committee, Senior Leadership, and the Quality and Safety Committee of the Board. Audit results are reported to the Ministry of Health and Long Term Care, and are posted on the WPSHC website.

ROP this week s Required Organizational Practice Hand-hygiene education and training The organization delivers hand-hygiene education and training for staff, service providers, and volunteers. Guidelines Hand hygiene is a critical element of an adequate infection control program in health care settings. However, adherence to proper hand-hygiene protocols is often poor. Cost estimates of health care-associated infections significantly exceed those related to hand hygiene. For example, the cost of hand-hygiene promotion corresponded to less than one percent of the costs associated with nosocomial infections. Training on hand hygiene is multimodal and addresses the importance of hand hygiene in preventing the spread of infections, factors that have been found to influence hand-hygiene behaviour, and proper hand-hygiene techniques. Training also includes recommendations on when to clean one s hands, such as before and after each direct contact with a client. Tests for compliance Major - Education and training on hand hygiene and the hand-hygiene protocol is delivered. Major - Staff, service providers, and volunteers understand how to apply the hand-hygiene protocol. Our response to this ROP WPSHC plans education sessions for groups of staff. All new hires (clinical and non clinical staff) participate in a hand hygiene education session during general orientation. It is also reviewed at least once per year during WPSHC Patient Safety Training Days. Staff are able to ask questions and engage in discussion about WPSHC hand hygiene protocols to ensure they understand how to apply the protocol. Volunteers also participate in hand hygiene education sessions during their orientation and on an ongoing basis. Continuous improvements are made to hand hygiene resources (new hand hygiene stations and products, 4 Moments posters).

weekly newsletter of West Parry Sound Health Centre August 4 to 10 2014 American Sign Language training for crisis response

Next CPR training here in October A CPR course is being offered on Wednesday, October 21 at 1530hrs. For more information please contact Quality & Risk Manager Shannon Burrows at extension 2440 or send an email to sburrows@wpshc.com East & West Parry Sound Victim Services Is presently accepting applications from enthusiastic and dedicated community members for their Victim Service Crisis Response Team. This agency provides immediate support to people who have been affected by crime, tragedy, or disaster. Their services are available on a 24/7 basis throughout the District of Parry Sound. Volunteers 21 years of age or older, will provide emotional and practical support to those affected by crime, tragedy, or disaster. Training will be scheduled during weekends in late fall 2014. For more information, or to obtain a volunteer application, please contact Phone - 705 746-0508 Email - vcars@vianet.ca Visit the VCARS office at 25 Church Street Parry Sound Visit online at www.ewpsvs.ca

We now need to create a new strategic plan and we are asking for your help. Please offer your opinion. Join us in preparing for the future delivery of health care services in our community. Please consider the following questions and provide us with your comments: Do our existing Vision, Mission, and Values accurately reflect your perceptions and expectations of WPSHC? What, if anything, would you recommend that we consider changing? Do our Values accurately describe the experience of our patients and families, staff, physicians, volunteers, and community partners? If not, how is it different? You can provide your comments online by using the Contact Us button at www.wpshc.com Do the current Strategic Issues accurately describe what the health centre s priorities should be during 2015-2020? What should be added or removed? Where should we be going? Please complete this sentence: During 2015-2020, I expect that my community hospital will...