How can the outcomes of Advance care planning be recorded and made accessible? Anita Hayes, Programme Delivery Lead End of Life Care NHS Improving

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How can the outcomes of Advance care planning be recorded and made accessible? Anita Hayes, Programme Delivery Lead End of Life Care NHS Improving Quality South East Coast Clinical Senate Meeting - Monday 12th May 2014

Understanding Advance care planning and how best to record and share information Consider the context Consider the outcomes What are the current examples for information sharing? Considerations for individuals, providers and commissioners.

Context Advance care planning works best as an aspect of whole systems change needed to provide better ongoing end of life care to people living with serious illness and an uncertain prognosis The evidence about advance care planning is mixed but suggest that advance care planning can improve end of life care Not every person will wish to engage in advance care planning Some people may experience negative outcomes from the process since it may challenge their coping style or bring to mind issues about their illness and their future which they are not ready to think about This may be especially true in some social and cultural contexts.

Advance care planning: what does it mean? A process of discussion involving an individual receiving care and their care-givers, usually where loss of future capacity is expected A means of setting on record views, values and specific treatment choices Can be done at any time, but is often promoted as particularly important for someone who has a serious and progressive illness Based on ideas about the value of open awareness and autonomy.

Possible outcomes of ACP The setting out of general values and views about care treatment: non legally binding An instructional directive (or living will ): advance refusals of treatment can have legal force The nomination of a proxy or attorney. English example 1 1. Henry C and Seymour JE (2011) Capacity, care planning and advance Care planning in life limiting illness: a guide for Health and Social Care Staff. NHS Improving Quality Dunbrack, J. Advance care planning: the Glossary project. Health Canada

Specific outcomes in the context of the Mental Capacity Act (2005) Advance care planning Advance Statement Advance decisions to refuse treatment Lasting power of attorney

Current methods

Preferred priorities for care

Electronic Palliative Care Coordination Systems (EPaCCS) Supporting Care Coordination

Core content for End of Life Care Coordination Summary of data items (Source: Public Health England End of Life Care Coordination: Summary of record keeping guidance National Information Standard ISB 1580) 1 Consent status* 2 Record creation* date and record amendment* dates 3 Planned review date* 4 Person s details: Name* including preferred name Date of birth* Usual address* NHS number Telephone contact details Gender (self declared) Need for interpreter Preferred spoken language Functional status and disability 9 10 11 12 13 Medical details Primary end of life care diagnosis* Other relevant end of life care diagnoses and clinical issues Allergies or adverse drug reactions Just in case box /anticipatory medicines Whether they have been prescribed Where these medicines are kept End of life care tools in use Name of tools, eg Gold Standards Framework, Integrated Care Pathway, Preferred Priorities for Care Advance statement Requests or preferences that have been stated Preferred place of death 1st and 2nd choices if made 5 Main informal carer: Name Telephone number Is the nominated person aware of the person s prognosis? Availability of Informal Carer Support* 14 15 Do not attempt cardio-pulmonary resuscitation (DNACPR) decision made Whether a decision has been made, the decision, date of decision, location of documentation and date for review Person has made an advance decision to refuse treatment (ADRT) Whether a decision has been made, the decision, date of decision and the location of the documentation 6 7 8 GP details Name of usual GP* Practice name, address, telephone, fax numbers* Key worker Name Telephone number Formal carers (Health and social care staff and professionals involved in care with lead clinicians (clearly indicated)) Name Professional group Telephone number 16 17 Name and contact details of Lasting Power of Attorney Has someone been appointed Lasting Power of Attorney (LPA) for personal Welfare? without authority to make life-sustaining decisions with authority to make life-sustaining decisions Names and contact details of others (1 and 2) that the person wants to be involved in decisions about their care 18 Other relevant issues or preferences about provision of care? 19 Actual place of death 20 Date of death

Shared Clinical System: EPaCCS Technical Approach Examples GP Shared Clinical System Record Viewer Record Viewer A&E Community EPaCCS Record Viewer OOH Hospice Ambulance Benefits Re-using existing shared system may be quicker and cheaper initially IG controls and agreements may already be in place Familiarity for users Concerns Unlikely to ever be used by all care settings Granting access outside services already using the system may be difficult or costly Getting EPaCCS-specific changes may be challenging if small part of a bigger system Could lock services into a single supplier

EPaCCS Technical Approach Examples Dedicated Care Planning System: GP Community Care Planning System EPaCCS A&E OOH Hospice Ambulance Benefits Can provide access to any clinician over N3 Does not require any changes to existing clinical systems Concerns Information duplicated from clinical systems requiring re-keying More logins and passwords to remember Processes needed to flag in other systems so that clinicians know an EPaCCS record exists

SCR as an EPaCCS: EPaCCS Technical Approach Examples Community SCR A&E EPaCCS GP OOH Hospice Benefits Once information is recorded in SCR it is available to any clinician in England SCR already used in emergency care, where EPaCCS information would be very valuable Ambulance Concerns The current policy to only allow GPs to update SCR introduces a human bottleneck for all updates SCR cannot provide reporting

EPaCCS Technical Approach Examples Clinical Portals: Clinical Portal GP Community EPaCCS Data A&E OOH Hospice Benefits EPaCCS Information can be collated from a range of systems and presented in a single view Could be extended to provide a patient portal. All Clinicians Patient Ambulance Concerns Not an actual EPaCCS per-se, rather a way of presenting information Doesn t address the issues of managing changes to this information.

Operational status of EPaCCS in CCGs

Summary: Communication and exchange of records ACP is a process which involves talking and thinking about one s future care / illness / life with illness It can lead to leaving instructions to help others decide, in the event of incapacity It can help a person to think about what is important to them as they prepare for illness or the last phase of life, and help them refocus Nothing recorded from an ACP discussion should be used in decision making until the person can no longer make current decisions Information sharing central to care delivery across boundaries and enabling person centred care Consideration of approach critical ACP only effective if supported by information systems Multi-faceted interventions involving key workers; staff education; recording flags or registers work. www.nhsiq.nhs.uk