SADC PONTIAC ANNUAL REPORT 2016/2017
2 Your business centre www.sadcpontiac.ca Contents We have seen a significant increase in both clientele and production. PONTIAC ICE MANUFACTURING LTD In 1999, we were considering expanding our manufacturing plant facilities. After speaking with some local entrepreneurs who referred us to SADC Pontiac, we decided to approach SADC to see if they could assist us in meeting our financial needs for our project. Over the past 10 years we have seen a significant increase in both our clientele and production of our ice products. After our first experience with SADC Pontiac, we approached them in 2010 to assist us with our 2nd expansion for our manufacturing facilities. - Trevor Fraser
Annual Report 2016-2017 3 Contents 04 MEET THE TEAM 05 OUR SERVICES 06 MESSAGE FROM THE PRESIDENT 07 MESSAGE FROM THE DIRECTOR GENERAL 08 FINANCIAL REPORT 10 BUSINESS LOANS 14 TRAINING 15 BOARD MEMBERS 16 TECHNICAL ASSISTANCE
4 Your business centre www.sadcpontiac.ca MEET THE TEAM BUSINESS & DEVELOPMENT SERVICES SPECIAL PROJECTS & SUPPORT MANAGEMENT & ADMINISTRATION NANCY DAGENAIS BUSINESS ADVISOR FOLLOW-UP nancy.dagenais@sadcpontiac.ca SARAH ADAM BUSINESS ADVISOR LOANS sarah.adam@sadcpontiac.ca JACOB LAVIGNE STUDENT PLACEMENT RHONDA PERRY DIRECTOR GENERAL rhonda.perry@sadcpontiac.ca BRITTANY MORIN BUSINESS ADVISOR MARKETING & COMMUNICATIONS brittany.morin@sadcpontiac.ca AMY TAYLOR BUSINESS ADVISOR START-UP & CLIENT SERVICE amy.taylor@sadcpontiac.ca LAUREL LEBRUN PROJECT ADVISOR ANDREA LAGARDE ADMINISTRATION ASSISTANT andrea.lagarde@sadcpontiac.ca MARIO GUAY BUSINESS ADVISOR LOANS mario.guay@sadcpontiac.ca CINDYA LABINE BUSINESS ADVISOR cindya.labine@sadcpontiac.ca PARTNERS Canada Economic Development Emploi Québec Réseau des SADC et CAE Pontiac Chamber of Commerce Pontiac MRC MAPAQ Business Development Bank of Canada Pontiac Tourism Association Femmessor
Annual Report 2015 2016-2016 2017 5 SADC PONTIAC: YOUR ONE STOP BUSINESS CENTRE We are proud of our affiliations and partnerships. SADC Pontiac has been mandated by MRC Pontiac to manage their financial programs. We also have a partnership with Emploi Québec to operate the Support for Self- Employment Measure Program, and we are the first Federal agency in the province of Québec mandated to manage this initiative. We are also accredited with the Business Development Bank of Canada and can offer financing on their behalf. The SADC Pontiac truly is Your Business Centre. We have a wide network of partners to help you achieve your business goals. The SADC Pontiac is your entry point for other government agencies including Canada Economic Development, the Ministère de l Économie, de la Science et de l Innovation and Investment Québec. CONTACT US TODAY to discuss your project and meet with one of our business advisors. Financing : Start up and Expansion Technical Assistance Navigating the available federal, provincial and local programs Business Plan Development Mentoring/Coaching We have a full team of business advisors ready to help you with a variety of business services.
6 MESSAGE FROM THE PRESIDENT Your business centre www.sadcpontiac.ca THIS REPORT HIGHLIGHTS SADC S CONTINUED COMMITMENT TOWARDS DEVELOPMENT, FINANCIAL ASSISTANCE AND SUPPORT OF DIFFERENT COMMUNITY INITIATIVES. It is with great pleasure and pride that we provide you, on behalf of SADC Pontiac, with the results for the fiscal year that ended on March 31, 2017. We would like to take the opportunity at this Annual General Meeting to inform you that all the results provided arise from an exceptional team effort that will help SADC Pontiac fulfill its mission. I would like to thank the directors and employees, without whom our organisation would not be so successful. Finally, special thanks go to all our valued partners who, like us, foster the sharing of our strengths and efforts and advance with us towards a better future. Businesses that work with SADCs in Quebec have better survival rates, create more jobs, and rapidly increase their payroll and sales, even during periods of economic crisis. Ellen Boucher SADC Pontiac, President
Annual Report 2016-2017 7 We have had an active and productive year. You will find in the annual report our loan status in the different funds, many projects and community involvement that took place in the past year. Our team will continue to support local and regional economic projects and business development along with our key partners. Our working relations with our partners are strong and unified. A highlight took place in July 2016 when all SADCs across Québec renewed our contractual agreement for another 3 years with Canada Economic Development. We were fortunate to have been chosen to host the provincial announcement in our region. We launched a new program to help small businesses and community organisations attain professional services. Key targets are business development and transfer, innovation, sustainable development and electronic commerce. This year we also held a brainstorming session with members of the board and staff. A 3 year action plan was developed, adopted and implemented. We are committed to being proactive, present and engaged in the local economic development of MRC Pontiac and the Municipality of Pontiac. Thank you to SADC staff for their continuous energy and contribution and to the members of SADC s Board of Directors for their commitment and vision. Your involvement and dedication is making a difference! Rhonda Perry Director General Rhonda Perry Director General MESSAGE FROM THE DIRECTOR GENERAL
8 FINANCIAL REPORT Your business centre www.sadcpontiac.ca Our loan programs are self-generating as the funds grow with repayments of capital and interest. We focus our financial assistance on small business with the expectations of growth and development. Our total assests of $3.8M belong to the Pontiac businesses, which represent various sectors. A total of 10 new jobs were created and 24 jobs were maintained this year. SECTOR BUSINESS LOAN YOUTH LOAN Agriculture 0 9 Commercial 2 - Service 0 2 DEMOGRAPHIC BUSINESS AND YOUTH LOANS Tourism 1 - FINANCIAL ASSISTANCE Expansion 1 5 Modernization 1 1 Acquisition - - Start-up - 5 71% SADC Pontiac business and youth loan clients for 2016-2017 were 71% men and 29% women. 29% A total of $500 648 was approved in our Business Loan fund and $222 800 in the Youth Loan. Restructuring 1 - JOB CREATION Created 2 8 Maintained 17 7 DISBURSED LOANS $312 148 $222 800 APPROVED BUT NOT DISBURSED $188 500 - TOTAL LOANS APPROVED $723,448
Annual Report 2015 2016-2017 - 9 BLACKLANE FARM Blacklane Farm wasn t always a family owned business. Ryan Currie and his wife Holly Richardson started their farm with only 3 cows and today calve out over 100 head, only 6 years later! Having to build our name from nothing and make it in the industry has been no small feat but with each year and passing show season, our brand is more and more recognized and we are beginning to become known in the industry as producing quality show and breeding stock. CHOOSING THE SADC TO HELP US BUILD OUR HERD ONLY MADE SENSE. THEY WERE EASY TO DEAL WITH AND MADE THIS EXPERIENCE FEASIBLE FOR US STARTING OUR BUSINESS THROUGH THEIR EXPERTISE AND GUIDANCE.
10 Your business centre www.sadcpontiac.ca LOANS Contents THE SPECIFICS ON BUSINESS LOANS AND YOUTH LOANS SADC Pontiac offers a business loan that is aimed at supporting business development in the MRC Pontiac and the Municipality of Pontiac. BUSINESS LOAN Loans up to $150 000 are approved for the purpose of contributing to the creation of new businesses, as well as for the expansion, modernization or acquisition of an existing business. Flexible Financing Flexible loan options to accommodate almost any type of business. Criteria Business projects that show a level of innovation and do not threaten the survival of another business. SADC Pontiac offers a youth business loan that is aimed at keeping young entrepreneurs between the ages of 18 to 39 in the region. AN INTEREST FREE LOAN FOR A YOUNG COUPLE STARTING OUT, CERTAINLY MAKES IT POSSIBLE BOTH FINANCIALLY AND LOGISTICALLY." - Ryan Currie, Blacklane Farm Business sectors that are saturated locally may not be financed. Any request to finance existing debt is not eligible for the business loan. BDC AGREEMENT Joint financing can be approved up to $400 000 per business. www.sadcpontiac.ca Personalized Support Entrepreneurs will be provided with personalized support and systematic follow-up by SADC Pontiac professionals for the duration of their loan. INFORMATION & INQUIRIES : Contact a Business Advisor www.facebook.com/ SADC Pontiac YOUTH BUSINESS LOAN Personal loans up to $25 000 are approved, allowing the promoter to invest the funds in his or her business. This form of financing has a leverage effect, making it easier to obtain additional financing from traditional financial institutions. The Youth Business Loan can be used to finance capital, the purchase of a building, start-up costs or cash flow.
Annual Report 2016-2017 11 Would you like to start your own business or become self-employed? SUPPORT FOR SELF-EMPLOYEMENT The support for Self-Employment program is designed to help you create your own job. If you are eligible with Emploi-Québec, the SADC Pontiac provides coaching, mentoring and technical assistance while you develop your business plan. Since the SADC Pontiac became a partner with Emploi-Québec in offering this program on our territory in 2015, the STA program has helped 19 clients with pre-start up, 11 with start-up and 4 in post-start-up. IN PROUD PARTNERSHIP WITH SADC PONTIAC The first federal funded agency mandated to manage the STA program in Québec. STA PROGRAM I tell everybody who has a dream to start their own business to contact SADC as it felt like a miracle to have such financial support, and even more to receive Amy Taylor's inspiring guidance step by step to create a business plan alongside Brittany Morin's creative touch helping me make a magical brochure and business card. Jill Mackay, Past STA client/business owner INTERESTED Contact Emploi-Québec at 819-648-2132 For more information, speak with our business advisor; Amy Taylor amy.taylor@sadcpontiac.ca
12 Your business centre www.sadcpontiac.ca SMALL BUSINESS SUPPORT INITIATIVE SAPE The goal is to allow small businesses in Pontiac to have access to specialized expertise in four working areas that are key issues of concern in Quebec s economy, in order to improve their productivity and profitability and ensure their viability. Innovation Sustainable Development Business Development and Transfer Integrating Communication Technologies (Electronic Commerce) Non-refundable contribution of up to 90% of eligible costs: consultant s professional fees, purchasing of documents and travel expenses. Online Small Business Loan up to $50,000 ONLINE LOAN SERVICE AVAILABLE (BDC) Applications to this program can be made with the help of your business advisors at the SADC Pontiac. Eligibility for this program includes being a Canadian entrepreneur in business for more than 24 months and not having an existing BDC loan. This program is in addition to the existing business loans The Business Development Bank of Canada (BDC) now offers an available with the SADC Pontiac s BDC accreditation. The amount of our joint financing can be approved up to $400,000 per business; up to $250,000 by the BDC and up to $150,000 by the SADC Pontiac. INFORMATION & INQUIRIES: MARIO GUAY Business Advisor, Loans mario.guay@sadcpontiac.ca
SADC Annual Report 2016-2017 13 RENOFUND Improve the look of your business. The Reno Fund offers business loans to entrepreneurs that will help stimulate economic activity in the MRC Pontiac and Municipality of Pontiac by improving the exterior appearance of commercial buildings in a community. The objective of this fund is to revitalize commercial areas by improving the exterior look of commercial buildings. Business projects that follow their municipality s development plan will be prioritized. LOANS $5,000 $50,000 TO ELIGIBLE EXPENSES FRONTAGE SIGNAGE LANDSCAPING WINDOWS & WINDOW DRESSING BUILDING IMPROVEMENTS COMMUNITY ACCESS PROGRAM Again this year, the SADC Pontiac CFDC provided free Internet access to the population. In partnership with two active centers, Carrefour jeunesseemploi of Pontiac and Sheenboro CAP Center, tailored workshops have been provided to interested parties. Our young Student Placement, Jacob Lavigne, benefited from a work experience in order to facilitate the transition towards the job market while supporting users in their apprenticeship. This Program was made possible with the financial support of Industry Canada and the collaboration of the Réseau des SADC et CAE. ATTRACT NEW CLIENTS BY IMPROVING THE LOOK OF YOUR BUSINESS
14 TRAINING These topics were requested by our clients, who came out in record numbers to attend these successful training sessions. Crowd favourite Majeed Mogharreban enticed several participants to attend four different trainings and bring additional partners and friends with them each time. Your business centre www.sadcpontiac.ca Business Etiquette with Julie Blais Comeau was also a crowd favourite. In 2016-2017, the SADC hosted eight training sessions with the theme Business Skills. Understanding your Financial Statements Comprendre vos états financiers Business Etiquette Getting Paid to do What You Love Your Network is Your Net Worth: Networking Managing Intergenerational HR Making Sales Easy & Fun Take Back Your Time: Time Management As a participant at the recent SADC workshops I was greatly impressed by the quality of the speaker and the themes presented. Majeed, the speaker, spoke on topics that entrepreneurs encounter daily, and in how to either overcome or excel in them whatever the case may be. - Todd Hoffman Stay tuned for our 2017-2018 Training Offering; our theme will be Agriculture with such requested topics as Innovation, Creativity and Entrepreneurship, Tax and Fiscal Implications of Business Transfers, Market Gardening and several more, including a Farm Hack. If you have a topic that you would like SADC Pontiac to explore, please do not hesitate to contact Amy Taylor or Cindya Labine.
Annual Report 2016-2017 15 With heavy hearts we bid farewell to one of our own, Board member Ken O Leary who passed away in February. Ken was elected as an SADC board member in 1997 and remained an active and loyal member until January 2017. He brought thought provoking discussions to our monthly meetings, was a visionary and always enjoyed a good discussion. Over the years, we were privileged to have Ken represent SADC Pontiac at many provincial and national conferences. He always participated with an open mind, was eager to defend MRC Pontiac; its businesses and realities. Ken was very involved in local politics, organisations and various committees. He leaves us with great memories of his commitment and dedication. Ken s passion for the region and our communities development was commendable and greatly appreciated by all of us. Ken is deeply missed at our monthly meetings and will always hold his title as Ken O. Our deepest sympathies to Gwen, Dina and family. - SADC staff and board members BOARD MEMBERS: Donald Gagnon Julie Jones Leanne Gray Randy Labadie Ken Pack Ellen Boucher Paul Boisvert Leanne Smart Barry Moffatt
TECHNICAL ASSISTANCE Do you have questions about how to start your business? Maybe you have been in operation for a few years but recently received documentation from the government that you did not understand. WE HELP ENTREPRENEURS WITH ALL QUESTIONS AND CONCERNS. Perhaps you have to apply for or renew a permit and are not sure of the steps. Did you know that a large part of what SADC Pontiac does is help entrepreneurs by providing technical assistance? SADC PONTIAC 1409 Route 148 Campbell's Bay, QC 819.648.2186 sadcpontiac.ca IF YOU WANT HELP WITH INFORMATION, CALL SADC PONTIAC. If our team is not able to assist you, we have access to a broad range of partners and contacts, and can help you connect with the right person or department. Contact us to find out how we can help you today.