Transformational paradigms poised to redefine healthcare delivery. November 2016

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Transformational paradigms poised to redefine healthcare delivery November 2016

Frost & Sullivan s Transformational Health Practice Addresses the Forces Driving Change in Healthcare Factors Transforming Healthcare From Today As-is-State (2015) How We Can Get There Future To-be-State (2025) Focus Process/Provider Centric Patient Centric & Participatory Objective Symptomatic, Curative Predictive & Preventive Access/ Location Technology Treatment Methods Limited in-hospital care (Centralized) Isolated Systems Episodic Care (Invasive) Enablers & strategies for overcoming barriers towards innovative models in Healthcare Any time, any place - Homecare (Decentralized) Integrated Systems (Digital Medicine) Holistic Care (Minimum/Non Invasive) Medication Blockbuster Medicine Personalized/Precision Medicine Macro Trends Overall Healthcare Identify and analyse the Mega Trends and corresponding sub-trends that will have the strongest impact on existing business model Sectoral Trends Healthcare Delivery Identify the future success potential of current and emerging business models across these industries. Best Practices Company Specific Illustrate the opportunities and emerging business model types across selected industries through industry best practices and case studies 2

The Impetus for Change

Macro Healthcare Spend Globally It is expected that healthcare expenditure trends (2004-2014) will continue until 2025, with little change $20.00 $18.28 $15.00 $13.92 $10.00 $7.83 $8.32 $5.00 $- 2013 2015 2025 2040 Economic Shifts Revenue ($ trillion) Total Healthcare Spend, Global, 2013-2040 #1 #2 #3 Ranking of regions by growth in healthcare expenditures (% of GDP), Global, 2015-2025 Africa Asia Pacific North America #4 #5 #6 Europe Middle East Latin America Demographic Shifts 3bn 8bn 1960 2025 Distribution of Deaths by Cause, Global, 2015 and 2030 2015 2030 Communicable Diseases, Maternal, Perinatal and Nutritional 22.5% 17.1% Non Communicable 68.4% 9.0% Diseases 9.2% 73.9% Injuries Global Population 4

Healthcare Approach Personalization is Key Customized care approaches will be the norm for healthcare Patients Genetics Eating habits impact on health Response to medication Are now being studied, moving away from the one-size-fits-all approach US patients feel Doctors largely provide an impersonal service and have no time for their patients. 50 40 30 20 10 0 Personalized Medicines Share of Novel New Drugs Approved by FDA, US, 2014 & 15 21% 9 28% 13 Personalized Medicines 2014 2015 Select Models Zykadia Cardelga Vimizim Harvoni Nucala Lonsurf Rexulti Cholbam Allows doctors to stratify chronic disease patients based on how well they are managing disease Launched a personalized medicine initiative in partnership with Pfizer for Lupus research Non-Healthcare Customer selects contents of nutrition bar Time & location flexibility over home deliveries Image Source: Respective company websites. Source: Prophet Survey, Personalized Medicine Coalition, Frost & Sullivan 5

Clinical Outcomes Norm of Patient Centricity Patient centricity and population health are moving beyond the buzzword status, with some stakeholders implementing processes and changes to adapt to the concepts. Patient Centricity Population Health Benefits Patient Provider Hospital Increased quality and efficiency of care Improved access to healthcare Fewer avoidable readmissions Higher satisfaction Personalized care Fewer ER visits Better health Synergy between providers, better patient outcomes Increased efficiencies for clinicians Shared risk and financial stability Patient lifecycle planning Faster response times to quality issues Better management of funds Cost reduction More proactive care Shared risk Select Models Population health tools use analytics that enable providers to segment and devise strategies for managing patient population Population health platform allows analysis of patient data (inside and outside clinic) with features like automated interactions and EHR integration Non-Healthcare Meet customers where they are Image Source: Frost Image Database. Respective company websites; Source: Beryl Health (now Stericycle Communication Solutions), Frost & Sullivan 6

Treatment Focus Shift to Wellness Healthcare focus will shift from the sick to include the affected, vulnerable, and healthy, with the aim of prevention is better than cure Healthcare Market: Healthcare Spend Areas, Global, 2015 Consumer Products Medical Health Spas Integration of Healthcare and Wellness Wearables and Mobile Applications Complementary and Alternative Medicine Integrated Health Solutions PERCENT SPEND 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Healthcare Market: Healthcare Spending by Type of Activity, Global, 2007 2025 Prevention Diagnosis Treatment Monitoring 10 12 16 70 64 51 21 15 17 5 7 12 2007 2012 2025 YEAR Select Models 16-week online prevention program for people with high risk of chronic disease Genetic testing services to help people make knowledgeable decisions Patients can virtually connect with doctors for health queries And many more 7

Government Policy Shifts Macro-factors impacting government policies will shape the future of healthcare, and of other industries as well Factors Influencing Policy Shifts Population Growth Climate Change Migration Technology Other Healthcare-Affecting Policies Healthcare providers and manufacturers to invest in recycling and renewable energy resources Use of public transport systems encouraged to reduce carbon emissions Local business and communities preferred for healthcare trade Health literacy programs; part of school curriculums Financial incentives for retirees to lead a healthy life Income equality promotion Work-life balance improvements by regulating working hours Focus on prevention, personalized health support Improving healthcare infrastructure a priority where necessary Hospitals focus on specialized treatments only; general, less-specialized care moves to other care delivery settings, including home Specific disease-focused efforts Increasing (% GDP) spend on healthcare Encourage walking, cycling and other carbonneutral, health-enhancing modes of transport, supplemented by public networks Healthcare Policy Shifts 8

Australia within the Global Context

Healthcare expenditure per capita hits AUD 6,639 Not only the cost but also the sources of funding and their sustainability is a concern Expenditure (AU$ Billion) Healthcare Expenditure, Australia, 2013-2018 200 9.8 150 9.7 100 50 9.6 0 9.5 2013 2014 2015 2016 2017 2018 Private Healthcare Expenditure Public Healthcare Expenditure Healthcare Expenditure as a Percentage of GDP Percentage Healthcare Expenditure by Sector, Australia, 2015 Primary Care 36% Hospitals 38% Capital Expenditure 20% Other Recurrent Areas 6% Hospitals Primary Care Capital Expenditure Other Recurrent Areas Economic Australian government expenditure on health and aged care systems will almost double from 18.5% in 2014 to 33% in 2050, a statistic that will see Australia overhauling its Medicare program and improve healthcare efficiency. Socio- Political Changes to health insurance regulation expected in Australia with the government framing new policies to provide care with value for money. Health In its focus on tackling chronic NCDs, the government is targeting chronic diseases (>11 million overweight Australians) Technology Availability of advanced telehealth services in Australia and increasing costs of nursing home care will continue to allow growth of in-home care. Source: Australian Institute of Health and Welfare (AIHW); Frost & Sullivan 10

2025 Healthcare Regional Challenges Ageing population, population growth and demand for infrastructure are perceived to be the top global healthcare challenges Healthcare Market: Greatest Challenge for Healthcare, Global, 2025 Ageing Population APAC EMEA Australia UK France Increasing Population South East Asia India Health Services Infrastructure Demand North America A burgeoning population in South-East Asia, especially India, is likely to become the greatest challenge for the region. The APAC and EMEA areas will struggle to serve the healthcare needs of ageing populations by 2025. North America on the other hand perceives health services infrastructure to be the major challenge. Note: APAC-Asia Pacific EMEA-Europe Middle East North Africa Image Source: Pixabay, Frost & Sullivan; Source: Healthcare in 2025 Polycom Survey, Frost & Sullivan 11

Regional Inhibitors for Achieving a Better Healthcare Future Funding, healthcare access and lacking government support are universal issues; wealth distribution disparity and increase in chronic disease incidences are top inhibitors for some of the developed regions Region Inhibitor #1 Inhibitor #2 Inhibitor #3 North America Europe, Middle East, North Africa Access to healthcare Wealth distribution disparity Funding Funding Inadequate government support Access to healthcare UK Funding Inadequate government support Rise in chronic diseases France Funding - - Asia Pacific Funding Access to healthcare Inadequate government support Australia Funding Access to healthcare Wealth distribution disparity South-East Asia Funding Access to healthcare India Access to healthcare Inadequate government support Inadequate government support Funding #1 #2 #3 #4 #5 Global Funding Access to healthcare Inadequate government support Wealth distribution disparity Rise in chronic diseases Globally, funding is a major inhibitor for achieving healthcare 2025 goals Regional variations are reflected in the perceptions of healthcare inhibitors wealth distribution disparity is a major issue for developed regions, but inadequate government support is more worrisome for developing regions. Note: Results from a survey of 1,200 Healthcare professionals conducted by Polycom Source: Healthcare in 2025 Polycom Survey, Frost & Sullivan 12

2025 Regional Focus on Technology Applications Inaccessible, remote regions abundant in APAC prompt them to seek virtual care delivery; lack of public health awareness drives need for health education; effective care coordination is the demand in developed regions 1 2 3 Virtual Care Delivery APAC Australia Public Health Education South-East Asia India Care Coordination North America EMEA UK France Note: APAC-Asia Pacific EMEA-Europe Middle East North Africa Image Source: Thinkstock, flaticon; Source: Healthcare in 2025 Polycom Survey, Frost & Sullivan 13

The Future Healthcare Ecosystem

The Connected Healthcare Ecosystem Integration & coordination of a broad spectrum of tools & technologies will result in seamless care delivery across settings A connected ecosystem of sensors and devices on and around the individual serve the function of: Capture & Measure Identify Stratify Risks Inform Make Decision Take Action Smart Devices Home Medical Devices Digital Assistants In- Home Mobility Automated Kiosks Consultations/ Coaching Community Care Coordination Tech Emergency Response Intelligence Hand held Medical Tech Supply Chain Logistics In-Clinic Analytics/ Informatics Patient Surveillance Lab on a Chip Storage Connected Equipment Ambulatory Therapies In- Hospital Machine Learning RTLS On- Body Peripherals Activity Monitoring Cybersecurity Interoperability Decision Support Wearables Image Sources: Frost Database. Source: Frost & Sullivan 15

Healthcare Industry Evolution Marking an end of episodic and discrete treatment models, these new paradigms are aligned with long term strategy focus areas for payers, providers, patients, and solution developers Healthcare Redefined Democratization of Healthcare Error Free Care Delivery Health Consumerization Anytime Care Anywhere Care Healthcare Transparency Predictive Medicine Precision Medicine Image Sources: Thinkstock, Frost Database Source: Frost & Sullivan 16

Healthcare Automation and AI will be Harnessed by Health Systems Increasingly to Enable Care and Reduce Costs Use of AI beyond clinical can solve billions of dollars in administrative waste and enable patient engagement through deep learning systems Analysis of Patient Electronic Health Records Predictive Care Guidance Physician and Hospital Error Reduction Oncology Diagnostic Assistance AI in Clinical Applications Population Health Management Effectiveness of Care Metrics Medical Image Processing Elimination of Procedures and Costs Payers Claims Processing Physician, Hospital Staff and Patient Training & Education Supply Costs and Management Interoperability and Security Staff Management Network Coordination AI in Workflow Optimization Diet Guidance Predictive Modelling Wearables Integration Personalized Activity Coaching AI for the Consumer Cost Comparison Social Networking Virtual Personal Assistants 17

Concluding Thoughts How will we integrate Primary Care and Homebased care considering the significant challenges population and growing incidence of chronic diseases? Who will be our partners in the new era of open innovation? How can we effectively create Digital Health Platforms, that extend your reach closer to the patient? Where do we need to invest to move from a fee for service based model to an outcome and serviceoriented business model? How can we disrupt and transform the way healthcare is delivered? 18

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today s market participants. For more than 50 years, we have been developing growth strategies for the Global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies? Contact Us: Start the Discussion www.frost.com