Position Definition Position: Agreement: As relevant to the individuals profession Classification: Dependant on Qualifications & Experience Position reports to: Manager HACC / Community Services Effective date: January 2015 Approved by: Director of Community Services Organisational Context Plenty Valley Community Health (PVCH) provides primary healthcare, social and psychological support services to people of all ages, focusing on the growing outer northern metropolitan area of Melbourne. Our services have a strong focus on treatment, prevention, early identification, rehabilitation and maximisation of independent living skills. PVCH is a major provider of primary healthcare in our region and is committed to establishing a well-integrated primary healthcare service that is accessible to people in the City of Whittlesea and neighbouring metropolitan and rural municipalities. PVCH partners with General Practitioners, Hospitals, the three levels of government, local agencies and community members to achieve an effective universal primary healthcare system. PVCH is a registered Community Health Centre and a Company Limited by Guarantee. It is funded by government grants and other self-managed revenue activities. It is governed by a Board of Directors elected and appointed from the community. Our expectation is that staff will operate as a co-operative team. Our staff will be flexible, multi-skilled and able to work with a diverse range of individuals, multidisciplinary groups and community agencies. Our staff will continually update their knowledge to take on new responsibilities and challenges.
Purpose and Scope The Coordinator position supports the Manager of the service in the overall coordination and delivery of the clinical program areas and in the management of quality and risk across the programs. It supports a multidisciplinary team of health professionals in the HACC/Community services team by providing operational support and monitoring clinical safety, appropriateness, effectiveness and efficiency within the service program areas. The role also assists in the provision of support, supervision and leadership to staff members within the team to assist the service to reach its goals and fulfil service delivery obligations. This role will also have a clinical component requirement attached to it. The Community services component of the team consists of Women s Health and Chronic and Complex care services. The Chronic and complex care service has a strong role in early intervention, treatment and the management of chronic conditions by providing programs that target, in particular, Type 2 diabetes and cardiovascular and respiratory conditions through individual consultation and group based work. The Chronic and Complex Care Team works closely with General Practitioners, specialists, acute and sub-acute services in providing holistic care and chronic disease management. The Chronic and Complex Care Team also provides secondary consultation for individuals identified at risk of developing chronic conditions and will focus on preventing unnecessary hospital presentations and admissions. The team consists of Physiotherapists, Dieticians, Allied Health Assistants, Diabetes Educators, Nurse and Endocrinologists. The Women s Health service provides preventative screening and education services to the community and consists of a team of Nurses. The HACC component of the team consists of Allied Health staff servicing all eligible HACC clients with Services including: Allied Health Assistance, Cardio-respiratory Nursing, Care Coordination, Diabetes Education, Dietetics, Endocrinology, Occupational Therapy, Physiotherapy, Exercise Physiology, Podiatry, Planned Activity groups and Project Coordination. Services from the team are provided at multiple PVCH sites within the City of Whittlesea catchment. The Coordinator will work collaboratively with other Coordinators at PVCH to ensure clinician and team cohesiveness in client management across the organisation. 2 Private & Confidential Plenty Valley Community Health
Key Responsibilities and Duties Service delivery: To meet, and strive to exceed, personal and workgroup targets for Key Performance Indicators as set from time to time by PVCH and/or funding bodies in areas such as Safety, Efficiency and Effectiveness, amongst others. To practise effective infection control procedures Assist in the provision of direct clinical care to PVCH clients in their respective professional discipline consistent with the Practice Areas of the Team. Conduct comprehensive clinical assessments and develop personalised care plans. Support recruitment and HR processes, including orientation of new employees, ongoing supervision and annual performance management of staff. Promote collaboration between clinicians across PVCH service areas and support the further development of inter-professional and across sector partnerships to improve the quality, safety and integration of services. Work collaboratively with the PVCH Senior management team regards service delivery, development and promotion Provide clinical input in professional area of expertise. Organisational: To abide by and actively support PVCH s OH&S policies to ensure the safety and wellbeing of the employee, clients, colleagues, contractors and visitors. To ensure that the confidentiality of PVCH clients is respected and upheld at all times. To actively support the Vision, Purpose and Values contained in the PVCH Corporate Plan. To undertake Continuing Professional Development. To abide by the Policies & Procedures of PVCH (which may be amended from time to time). To actively promote PVCH and its services within the community. Other duties as directed.
Key Responsibilities and Duties Leadership: Leadership and guidance of the multi-disciplinary team. Develop a high performance culture within the team. Provide day to day support and clinical supervision to the multidisciplinary team. Monitor the safety, appropriateness, effectiveness and efficiency within the team. Ensure that professional standards of practice are met and where relevant that staff are operating within their scope of practice. Identify training needs and facilitate staff participation in relevant and necessary training programs. Attendance at Internal and external meetings as required Promote PVCH HACC/Community Services team within the community Make decisions in accordance with PVCH policy regarding workloads, resources and safety. Management: Monitoring of performance targets for the service Provision of reports regarding service activity monthly Staff supervision and management Assist in the coordination of the Quality improvement reporting for the service Monitor Risk management with the service Financial: Work in partnership with HACC/ Community Services Manager & PVCH Finance team to monitor budget expenditure for the service and develop annual budget plan Others (specify): Not Applicable 4 Private & Confidential Plenty Valley Community Health
Core Competencies, Attributes and Capabilities Clinical/professional: Demonstrated competency in the procedure and practices of the employee s professional discipline. Demonstrated adherence to the professional standards, regulations, guidelines, ethics and codes of conduct applicable to the employee s professional discipline. Thorough understanding and absolute commitment to the principles and practices of infection control regulations and procedures. Demonstrated commitment to the principles of diversity, EEO and participatory work practices. Demonstrated commitment to and use of appropriate ethical standards and behaviours Client orientation: Demonstrated commitment to social justice and advocacy on behalf of clients. Demonstrated sensitivity to Culturally and Linguistically Diverse (CALD) individuals and communities. Demonstrated commitment to access and equity for individuals from disadvantaged communities. Interpersonal: Well-developed written and oral communication skills including public presentation skills. Ability to liaise effectively with clients, community groups, other employees and external agencies. Ability to negotiate and gain co-operation and support from others in a team environment. Willingness to support team members and work as part of a cohesive team across PVCH. Leadership: The capacity to inspire trust and confidence by others. Demonstrated understanding of the principles of Quality Systems, Corporate Governance, Risk Management and Clinical Governance. The capacity to establish and articulate visions and plans at multiple levels. Demonstrated ability to think and act strategically in relation to resource management and allocation. Ability to manage competing priorities. Capacity to contribute to and influence plans and decisions at appropriate levels.
Core Competencies, Attributes and Capabilities Management: Demonstrated understanding of Service Targets Demonstrated effectiveness at a senior level in planning, leading, organising and directing staff, teams and projects, potential in multiple locations and with multiple stakeholders, simultaneously. Demonstrated management style which promotes open communication, inclusive decision making and respect. Demonstrated capacity to make decisions that reflect appropriate consultation and are appropriate to the Key Responsibilities and Duties of this position. Computer: Sound demonstrable knowledge of MS Outlook, MS Office (including Word, Excel, PowerPoint) and Internet Explorer. The capacity to learn to effectively use the PVCH electronic records systems (for example VHIMS, TRIM, TrakCare, Titanium). Others (specify): Not applicable Financial: Competence in understanding relevant financial reports (such as Budgets and a Statement of Financial Performance). Key Selection Criteria Mandatory: Successful applicants are required to provide certified copies of the mandatory qualifications listed in this section. A qualification in a relevant health profession with substantial post graduate experience. Eligibility to obtain and maintain professional registration with the Australian Health Practitioners Registration Agency (AHPRA) or other relevant body entitling practice in Victoria and must provide evidence of that registration to PVCH annually. Evidence of staff management/support experience Evidence of experience in utilising advanced professional knowledge in leadership, guidance and direction of staff. Demonstrated experience in the provision of supervision to individuals and groups. Well developed written communication skills and interpersonal and advocacy skills. Demonstrated effective organisational skills and a capacity to work flexibly and within tight timelines. Desirable: Post Graduation qualifications in a relevant discipline. Substantial demonstrated experience in a community health, or similar relevant setting. 6 Private & Confidential Plenty Valley Community Health
Conditions of Employment Remuneration: The employee will be paid in accordance with the Award/Agreement. Salary Packaging is available for permanent and fixed term employees, in accordance with prevailing legislation and PVCH Policy. Novated Car Leasing is available for all permanent employees. Location: The employee will be expected to work, either temporarily or permanently, at any site operated by PVCH. Hours of duty: The hours of duty will be as rostered by the employee s Supervisor. Pre-employment checks: A Police Check is mandatory. In accordance with PVCH Policy, relevant convictions will be taken into consideration when considering applicants for this position. All employees of PVCH must be either an Australian Citizen, Permanent Resident or have an appropriate Australian visa that will legally enable them to fulfil the obligations of the contract of employment. A Working With Children card (WWC) is mandatory for this position. Failure to obtain and retain a WWC card will make the employee automatically ineligible for employment in this position. Probationary period: Confirmation of new employees to PVCH is subject to a 6 month probationary period, during which time the employee must demonstrate satisfactory capability to perform the Key Responsibilities and Duties. This probationary period is regarded as an extension of the interview process. Acknowledgement Position Descriptions may be modified from time to time in accordance with PVCH Policy, relevant Awards, Agreements or Legislative amendments. Awards and Agreements may be modified or replaced in accordance with the Fair Work Act 2009. Employee signature: Employee name: Date: