Donnelly, James. Excellent, thank you very much. Jim Donnelly CQO/CNO UPMC Hamot 201 State Street Erie, PA 16550

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Donnelly, James From: Sent: To: Subject: Donnelly, James Wednesday, January 11, 2012 4:35 PM McConnell, Marianne Re: CV Carri Milano Excellent, thank you very much. Jim Donnelly CQO/CNO UPMC Hamot 201 State Street Erie, PA 16550 Office 814 877 4143 Mobile 814 440 0199 On Jan 11, 2012, at 4:32 PM, "McConnell, Marianne" <mcconnellm4@upmc.edu> wrote: Jim, I just completed the telephone interview with Carri Milano. She meets the minimum requirements for the position with a MSN, BSN, project management experience with IBEX. She is articulate, energetic and has good ability to describe herself, including strengths and weaknesses. She has had very positive IT relationships, is very detail oriented and analytical. She has a depth of clinical experience in ED nursing that will prove very helpful in this role, and importantly, she has UPMC Hamot experience which will serve her well. She feels that she has an open, honest relationship with you and a certain comfort level with that. She made sure that I knew that she does not always agree with you ( ) but she does feel comfortable disagreeing. I think that is very important. I was glad that she disclosed that. There are specific things that she would need from me which she articulated to me. From me: a day with a in Pittsburgh she wants to see the role in action. She also wants a corporate mentor. She wants me to arrange for UPMC Hamot staff from inpatient units and clinical depts to observe their counterparts do their work. And she wants support on site from s from other UPMC sites. All of this is do able from my perspective. I would recommend that you hire her and if possible, have her spend the next few days with Amy to get caught up. Marianne From: Donnelly, James Sent: Tuesday, January 10, 2012 8:51 AM To: McConnell, Marianne Cc: Dickson, Corinne Subject: CV Carri Milano Marianne, 1

Attached is a brief CV from Carri Milano; she has applied for the position. We will be working to set up an interview for her with you in the next few days. Thanks, Jim Jim Donnelly Vice President Chief Nursing Officer Chief Quality Officer UPMC Hamot 201 State Street Erie, PA 16550 Cell 814 440 0199 Office 814 877 4143 <VITA_Milano_2011[1].doc> 2

Donnelly, James From: Sent: To: Subject: Donnelly, James Friday, January 13, 2012 3:13 PM McConnell, Marianne; Lorenz, Holly L; Chester, Michael Happy Friday, Good news, Carri Milano has accepted the position; we are working on an expedited transition plan. Have a great weekend, Jim Jim Donnelly Vice President Chief Nursing Officer Chief Quality Officer UPMC Hamot 201 State Street Erie, PA 16550 Cell 814 440 0199 Office 814 877 4143 1

erecord Medical Director and Directors of Clinical and Operational Informatics () Orientation 2012 PRESENTERS Dr. Vivek K. Reddy Chief Medical Information Officer, UPMC Physician and Hospital Services; Assistant Professor of Neurology Dr. Louis Leff erecord Medical Director, UPMC Shadyside Dr. G. Daniel Martich Chief Medical Information Officer, UPMC Dr. Richard Ambrosino Medical Director, Clinical Decision Support and Reporting, erecord Marianne McConnell Chief Nursing Information Officer Kim Morea Associate Director erecord, Enterprise Hospital Systems Ann Titus erecord Applications Manager, Clinical Decision Support and Reporting, erecord Patty Kammerer Informatics Nurse, UPMC Shadyside

ITINERARY WEDNESDAY, FEBRUARY 15, 2012 LOCATION: MELWOOD CONFERENCE ROOM 104 8:00 A.M. 11:00 A.M. MEET IT STAFF, ROADMAP Attendees: Marianne McConnell, Kim Morea 11:00 A.M. 12:00 P.M. TRAVEL TO MONTEFIORE HOSPITAL LOCATION: MONTEFIORE SUITE N421.2 12:00 P.M. 3:00 P.M. erecord GOVERNANCE & MEDICAL Attendees: DIRECTOR ROLES/ AND RESPONSIBILITIES Dr. Reddy, Marianne McConnell, Dr. Martich Structure Local Governance Partnership

ITINERARY THURSDAY, MARCH 8, 2012 LOCATION: MONTEFIORE SUITE N421.2 8:00 A.M. 9:00 A.M. epractice Guidelines Attendees: Committee estats Dr. Louis Leff 10:00 A.M. 12:00 P.M. REPORTS/RULES Attendees: Dr. Ambrosino, Ann Titus Reports/Clinical Decision Rules Prioritization Process SharePoint Explorer Menu Review CPOE Rules 1:00 P.M. 4:00 P.M. CPOE TRAINING Attendees: Patty Kammerer

PARTICIPANTS Raquel Forsythe, MD erecord Medical Director, UPMC, PUH Carri Milano Director of Clinical and Operational Informatics UPMC Hamot Sharon McEwen Director of Clinical and Operational Informatics UPMC Presbyterian

LOGISTICS HOTEL INFORMATION: Below is a link the Courtyard Marriot Hotel. The hotel is located across the street from UPMC Shadyside and is minutes away from Montefiore Hospital and the Melwood building. http://www.marriott.com/hotels/travel/pitok-courtyard-pittsburgh-shadyside/ DIRECTIONS TO 450 MELWOOD AVENUE: Parking/Building Access: If there is no visitor parking out front when you arrive, drive up to the parking gate and dial 1# for entry into the lot. At the front door, dial 1 to gain access to the building. When exiting the parking lot, you will dial 01379 for the gate to lift. From Oakland: Take Craig Street toward downtown to Baum Blvd and turn right. Immediately get in the left hand lane and turn left at the next light onto Melwood Avenue. UPMC is on the right about half way down the block. From Hamot Medical Center: Take 1-79 South towards Pittsburgh Merge onto 1-579 S via Exit 2A towards the Veterans Bridge. Take the 7th Avenue exit toward 6th Avenue. Keep Left to take the ramp toward Consol Center. Turn Left onto Bigelow Blvd. Stay straingt to go onto N Craig St/PA-380. Take the 1st left onto Baum Blvd/PA -380. Take the 2nd left onto Melwood Ave. 450 Melwood is on the right. DIRECTIONS TO MONTEFIORE HOSPITAL: Below is a link to the Montefiore parking garage. This is an on-site parking garage for the hospital. Parking tickets will be validated. Directions to Montefiore Hospital DIRECTIONS TO TRAINING ROOM MUH B: Classroom B is located on the 4 th floor of Montefiore Hospital. From the main lobby (7 th floor) take the silver elevators down to the 4 th floor. You must enter the cafeteria to locate this classroom. Enter the cafeteria past the restrooms on your right and make an immediate right down the hallway. Follow this short hallway until it ends. The classroom room will be immediately located on your left and labeled A and B. DIRECTIONS TO MUH SUITE N 421: From the main entrance of UPMC Montefiore (7th floor), take the silver elevators across from the gift shop to the 4th floor. Exit the elevators to your right and make an immediate right down the next hallway. Walk past the Service Elevators and through the double doors. N421 is located immediately after the double doors on your left. Please ring the doorbell for access.