Business Continuity Plan

1 Business Continuity Plan

2 Buckton Vale Primary has the following Critical Objectives, which must be maintained: Provide Education Care and Safety of children, staff and public Provision of meals Provision of extended services Plan details Buckton Vale Primary Plan Owner The Governing Board Plan Manager The Headteacher Plan Writer The Business Manager/Headteacher Version No. 4 Date Updated 25 th April 2018 Plan review details Review Period Annually Date of next review June 2019 LEA review details Date to LEA Date reviewed by LEA All staff undertaking activities identified must be informed of this Business Continuity Plan. The document signatory is also responsible for exercising this plan to confirm that it is still fit for purpose. The LA reserves the right to exercise the plan without warning. Signature Plan Owner Date

3 Contents Section 1 Section 2 Section 3 Section 4 Introduction Invocation Procedure Impact Assessment Criteria Activity Analysis Activity Summary People Equipment Activity Documents Stakeholder Details Section 5 Appendix 1 Appendix 2 Appendix 3 Recovery Plan Key Contact Details Example Incident Log Contingency Arrangements

4 Section 1 - Introduction Services Please provide a brief description of what the services undertaken by the school: Teaching services IT Services Facilities provision Senior Management Administration service Health and Safety service Premises Management Service (Caretaker, cleaners etc) Safeguarding service Catering service Welfare service Before and After school clubs Out of activities Parent functions Hire of premises/grounds Staff resources day to day Teachers 14 Midday Assistants 11 Teaching Assistants 8 Cleaning 3 Finance/IT Staff 3 Catering 3 Site Manager 1

5 Section 2 - Invocation When an incident affects Buckton Vale Primary operations and/or its staff and visitors: Step 1: Be Safe Stay calm Alert a senior member of staff to the incident Alert others around you if the incident presents physical or immediate danger Take necessary safety actions e.g. follow the evacuation or lockdown procedure Account for colleagues, contractors and visitors Alert a senior member of staff if any individual cannot be accounted for Consider calling home to reassure family that you are safe Step 2: Be Together If evacuated, stay with your colleagues at your assembly point Be aware of emergency vehicles and welfare of others Move to local shelter point (if available and appropriate) as instructed If no physical danger, remain in your place of work and await further instructions DO NOT go home or move to another location unless requested/instructed by your line manager or senior personnel Step 3: Be Patient Follow instructions from your line manager or appointed deputy/successor Remain calm and patient. Senior management will be discussing next steps in the interest of all staff and will communicate actions required as soon as possible Fulfil your part of the response when requested to do so Keep free or donate mobile phones. Be aware unnecessary use may put pressure on the network, which could hinder the response. If you must move/go home, discuss this with your line manager or appointed deputy/successor Step 4: Be Alert Provide line managers/response staff with any helpful update/information Politely direct any press or media interest to the headteacher only Consult the school or council website for trusted updates (avoid potentially unreliable sources) If you are sent home, be ready to return to work / rejoin the response efforts at short notice

6 Business Continuity Plans (BCPs) may be invoked under the following authority only: 1) When senior management team declares a business continuity incident has occurred and has provided direction that the Business Continuity Plan is to be invoked, or 2) When the Headteacher/Chair of Governors declares that the plan is to be invoked The senior management team will ensure that the Headteacher, Chair of Governor and the Local Authority (LA) are appropriately informed about the incident and its progress. This should include the agreed response and recovery strategies and any other relevant factors. Consideration will also be given to the content of the Unavoidable Closure guidance before a decision is made regarding invocation of the BCP. If appropriate the following decision tree should be considered and the most appropriate actions taken: Does the loss/damage/disruption caused by the incident rate as a Category 1/ 2 on the Impact Matrix? NO Does the loss/damage/ disruption caused by the incident rate as a category 3/ 4 on the Impact Matrix? OR Does the loss/damage/disruption caused by the incident rate as a 5 on the Impact Matrix? YES Can that Department manage an effective response alone? YES NO YES Contact a member of the senior management team (within working hours) or call the Deputy or the Headteacher for instructions/advice They must consider: 1. Invocation of the BCP 2. Alerting the LA Department to take action at local level in accordance with the BCP, under direction of a Business Continuity Team Officer or appointed deputy whilst considering necessity of whether or not to update, alert or put any other teams or individuals on standby If situation worsens or impact is worse than anticipated The Headteacher or Deputy Headteacher may take overall command and control of incident in consultation with the LA. ** ONCE THIS PLAN IS INVOKED THE HEADTEACHER/DEPUTY HEADTEACHER MUST ENSURE THAT A LOG IS KEPT OF ANY DECISIONS MADE OR ACTIONS TAKEN. AN EXAMPLE LOG IS GIVEN IN APPENDIX 2. **

7 Impact Assessment Category Potential or real impact assessment Negligible (1) Marginal (2) Significant (3) Minor internal disruption to the department No specialist personnel issues Activity recovered within 30 days No injuries beyond first aid level No significant disruption to service capability Unlikely to cause any adverse publicity Low impact on a strategic objective Low impact on an operational objective Can be easily remedied Low stakeholder concern Minor impact on the performance of the school Activity to be recovered within 14 days Potential for complaints from individuals Adverse local publicity Litigation to be expected Breaches of the law punishable by fines only Minor disruption to the achievement of a strategic objective Minor disruption to the achievement of an operational objective Creates minor stakeholder concern Minor injury to an individual or several people Internal performance disruption Activity must be fully recovered within 7 days Potential for adverse local publicity in an ongoing nature Potential for significant injuries or ill health Short-term loss disruption of service capability Needs careful public relations High potential for complaint, litigation possible Breaches of regulations/standards Delays the achievement of a strategic objective Delays the achievement of an operational objective Creates moderate stakeholder concern Severe injury to an individual or several people Essential (4) Crucial (5) Significant impact on the performance Full recovery must occur within 48 hours Potential for adverse national publicity or local publicity on a persistence nature affecting the local community Potential for fatality or serious injury to several people Litigation to be expected Major delay in the achievement of a strategic objective Major delay in the achievement of significant operational objective(s) Significant delays in recovery Creates significant stakeholder concern Inability to meet critical service level demands Activity would rely on external mutual aid Recovery must occur within 24 hours Potential for adverse national publicity or local publicity on a persistence nature affecting the local community Potential for fatality of one or more or serious injury to several people Potential for major claims which would be outside the insurance cover Litigation almost certain and difficult to defend Breaches of law punishable with imprisonment Prevents the achievement of a strategic objective Prevents the achievement of significant operational objective(s) Creates major stakeholder concern

8 Section 4 - Activity Analysis Definitions Maximum Tolerable Period of Disruption (MTPD) The maximum length of time the school can manage a disruption to its key services. Recovery Time Objective (RTO) The point in time at which each of the key services would need to be resumed to a pre-determined minimum level in the event of a disruption. SPOF Single Point of Failure

9 4.1 Activity Summary Activity No Impact Category Activity SPOF MTPD First 24 hours MTPD 24 to 48 hours MTPD Up to 1 week MTPD Up to 2 weeks MTPD Up to 1 month plus 1 5 Key Stage 1/2 Teaching N X 1 week Parents RTO Does the activity depend on, or influence the activities of other departments within the organisation or external agencies? If YES, list the departments. 2 4 IT Service for education N X 1 week No 3 5 Provision of utilities Y X 1 hour Parents 4 4 Provision of outdoor play areas N X 2 No weeks 5 4 Senior Management of N X 24 hrs No 6 3 Business Administration N X 3 hrs No 7 1 Visits N X 1 week Parents 8 4 Provision of Health and Safety N X 1 hour No 9 4 First Aid Services N X 1 hour No 10 5 Cleaning of Premises N X 24 hrs No 11 2 Maintenance of Premises N X 1 week No 12 5 Security of Premises N X 1 hour No

10 Activity No Impact Category Activity SPOF MTPD First 24 hours MTPD 24 to 48 hours MTPD Up to 1 week MTPD Up to 2 weeks MTPD Up to 1 month plus 13 5 Safeguarding Provision N X 1 hour No RTO Does the activity depend on, or influence the activities of other departments within the organisation or external agencies? If YES, list the departments. 14 2 Provision of Meals N X 24 hrs Parents 15 5 Supervision of children at N X 3 hrs No lunchtimes 16 3 Before and After Clubs N X 1 week Parents 17 2 Signposting to children s N X 1 day Parents services 18 2 Hire of facilities N X 1 week Hirer 1 all activities should be impact assessed using the criteria in Section 2 2 list activities with the most critical first in descending order 3 are any of the activities regarded as a Single Point of Failure (SPOF) 4 Recovery Time Objectives (RTO) should indicate the priority/timescale to restore a process to minimum service levels (for category 3, 4 or 5 activities only the remainder can be left blank). 4 Maximum Tolerable Period of Disruption (MTPD) should indicate the maximum time to manage a disruption without damaging (for category 3, 4 or 5 activities only the remainder can be left blank). 5 the Impact Assessment should take into consideration the effect on any interlinked departments or outside agencies

11 4.2 People Total : Teaching Staff 14 posts, Teaching Assistants 8, Finance/IT 3, Middays/Cleaners 14, Security 1, Catering 3 Activity No SPOF Normal number of Staff to carry out activity 1/2 N 14 teachers 8 Teaching Assistants Minimum number of staff required to start/maintain activity 5 teachers Main 1/2 N 1 IT Manager 1 IT Manager Main 3 Y 1 Site Manager 1 Site Manager Main 4 N 1 Site Manager 1 Site Manager Main 5 N 1 Headteacher 1 Deputy Headteacher 3 TLR post holders 1 Headteacher or Deputy Headteacher Location Specialist skills/training required by staff Main Qualified teachers and DBS checked Qualified IT Manager Knowledge of site/buildings Knowledge of site management Member of the Leadership Team Can staff from outside the department support this activity and if YES, where from? Yes Supply Agency Yes IT Services TMBC or private contractor Yes Headteacher/ Officer Yes contractor/other schools Yes Another school Contingency arrangements Would contact supply agency for extra staff. SLT on management time would cover. Would ask IT Manager to contact the Local Authority IT support. Passwords to be kept in the safe/other schools for support/agency. Appropriate member of staff would contact utility company and arrange cover from other schools Headteacher/SLT would undertake non manual duties and buy in assistance from known company Would contact LA and arrange for a suitable placement

12 Business Manager Activity No SPOF Normal number of Staff to carry out activity Minimum number of staff required to start/maintain activity Location Specialist skills/training required by staff Can staff from outside the department support this activity and if YES, where from? Contingency arrangements 6 N 1 Headteacher 1 Business Manager 1 Admin Assistant 7 N Appropriate number of responsible adults as defined in Risk Assessment (usually minimum 1:10) 1 member of SLT Main Appropriate number of responsible adults as defined in Risk Assessment (usually minimum 1:10) Main Knowledge of SIMS, FMS and Budget Plan. A minimum would be answering the telephone. Qualified teachers and DBS checked Responsible adults and List 99 checked Yes TMBC or another school Yes Single Central Record holds list of DBS staff/volunteers Would contact TMBC for financial admin assistance. Would contact other schools in local cluster for additional assistance. IT Manager to log onto website, if available, to post information. Admin Assistant to send parent mail/txt message. Would need to look at individual Risk Assessment for trip. Would need to ensure appropriate EVC (Educational Visit Coordinator) in place and suitably supported.

13 8 N 1 Headteacher 1 Site Manager 1 Business Manager 9 N 3 Teaching Assistants/1 Teacher with First Aid qualifications Activity No SPOF Normal number of Staff to carry out activity 10 N 1 Site Manager 3 Premises staff Contractor 11 N 1 Headteacher 1 Site Manager 1 Business Manager 12 N 1 Headteacher 1 Site Manager 1 Business Manager 13 N 1 Headteacher 1 member of SLT 1 member of SLT Main 3 members of staff Main Minimum number of staff required to start/maintain activity 1 member of premises staff Health and Safety Knowledge First Aid Qualification Location Specialist skills/training required by staff Main 1 Site Manager Main 1 Site Manager Main 1 member of SLT Main Appropriate training for the role Knowledge of procedures Knowledge of procedures and alarm codes/systems Knowledge of the Safeguarding procedures Yes TMBC Another school Yes Other schools or supply agency Can staff from outside the department support this activity and if YES, where from? Yes Contractor Another Yes Another Contractor Yes Another TMBC Would ensure another member of SLT able to take over. If not, would contact LA for a suitable placement or seek assistance from staff at neighbouring schools. Would contact other schools/supply agency and request a Teaching Assistant first aid trained. Contingency arrangements Would contact buy in additional services from contractor Would contact and local schools for assistance and contractor H/T, office staff, also would contact TMBC and local schools for assistance Role would be taken by the most senior member of staff in school If necessary contact

14 14 N 3 Catering Staff 1 Supervisor 1 Staff 15 N 1 member of SLT 11 Welfare Staff Activity No SPOF Normal number of Staff to carry out activity 1 member of SLT 8 other Staff Minimum number of staff required to start/maintain activity Main Main 16 N 1 member of SLT 1 member of SLT on site Main on site Teachers or Teaching Teachers or Assistants in line with Teaching number of children Assistants in line with number of children 17 N 1 member of SLT 1 member of SLT Main 18 N 1 Site Manager 1 member of SLT Main TMBC for a suitable placement Appropriate training TMBC/Carillion Supervisor role would for the role be taken by most senior member of catering staff If necessary contact TMBC/Contractor for additional support DBS checked Staff in school Other Staff called in to assist. If necessary, school would close at lunch time and parents be asked to collect their children Location Specialist skills/training required by staff Appropriately trained DBS checked None Appropriately trained Knowledge of procedures and alarm Can staff from outside the department support this activity and if YES, where from? Yes, bought in provider Another school/tmbc Member of SLT Contingency arrangements Would ask other staff to cover/new contractor/cancel sessions A member of the SLT would assume responsibility A member of SLT would cover role. schools for assistance

15 codes/systems etc. 4.3 Equipment (Assets and Premises) Activity No SPOF Location Owner Normal Equipment Minimum Equipment Contingency Arrangements 1/2 N Main 11 class rooms ICT Suite Library Corridor Learning Bays 2 support rooms Learning Resources 30 Chairs per room 30 desks per room Internet connection 1/2 N Main ICT Suite facilities 1 desktop, SMART board and projector per room Teachers laptops 2 servers Learning Resources 1 chair per child 1 desk per child 1 desktop, SMART board and projector per room Would move the children into the hall or double up classrooms where possible. Request portable classrooms from TMBC. Identify extra resources available within school and utilise. Borrow resources from another school. Send the children home if unable to provide. Would postpone computing in the interim 3 Y Main /TMBC/ Utility company Heating and Electrical System Water Pipes Heating and Electrical System Water Pipes If utilities supply not available for a prolonged period would contact LA and organise a meeting to identify re housing of children. In the short term would speak to utilities company and identify how long unavailable and advise staff and parents

16 Activi ty No SPOF Location Owner Normal Equipment Minimum Equipment Contingency Arrangements 4 N Main TMBC Play Equipment /ground owned by TMBC 2 playground areas Field Outdoor play equipment Brushes, shovels, hose pipe and grit 5 N Main 3 admin desktops 2 servers 5 laptops 2 landlines 1 mobile phone Internet connection CCTV screen 6 N Main 2 admin desktops 1 server Internet connection 7 N Main Appropriate transport First Aid equipment 1 playground Brushes, shovels, hose pipe and grit 1 admin desktop 1 server 1 laptop 1 landline Internet connection 1 admin desktop 1 server Landline Mobile phone Internet connection Appropriate transport First Aid equipment Children could use outdoor facilities on a rota. Children could remain indoors. Extra members of staff used to supervise classrooms Could work from any office in the building Could manage some tasks via internet and landline. Could work from home. Would seek support from the Local Authority IT support to re-establish services. Could work from home/another office. Cancel out of school activity and reschedule 8 N Main None None Would continue to manage the Health and Safety provision as necessary 9 N Main 2 Standard wall mounted First Aid Kits Portable First Aid kits First Aid supplies Equipment within 2 standard First Aid kits (as identified by HSE) First Aid administered where appropriate

17 cupboard 10 N Main Cleaning Equipment Cleaning Equipment Would purchase items if unavailable/purchase additional hours from contractor Activity No SPOF Location Owner Normal Equipment Minimum Equipment Contingency Arrangements 11 N Main None None If premises not available for a prolonged period would contact LA and organise a meeting to identify re housing of children. Would advise staff and parents. 12 N Main None None If premises not secure for a prolonged period would contact LA and organise a meeting to identify re housing of children. Would advise staff and parents. 13 N Main Lockable Filing Cabinet Lockable Filing Cabinet Would use another cabinet within school or borrow one from another school/contact TMBC for referrals/guidance 14 N Main TMBC Catering equipment Catering equipment If unable for a prolonged period of time would request children to bring own lunches to school or close the school at lunch time and ask parents to collect 15 N Main Play Equipment Play Equipment Children would continue to be supervised by staff 16 N Main Learning Resources Creative Resources None Adjust content of activities Cancel activity and inform parents 17 N Main TMBC None None Parents would still be signposted to appropriate services/contact TMBC for advice 18 N Main TMBC None None If premises unavailable then arrangements for hiring would be cancelled

18 4.3.1 Equipment (Specialist and ICT software) Activity No SPOF Normal Specialist Equipment Minimum Specialist Equipment Normal IT software Minimum IT software Normal Vehicles Required Minimum Vehicles Required Contingency Arrangements 1/2 N SMART boards None None None None None Could deliver learning without ICT 1/2 N ICT Suite facilities SMART board None Curriculum Software SMART None None None If server not available would be able to provide limited computing lessons and projector per room Teacher laptops 2 servers board 3 Y None None None None None None None 4 N None None None None None None None 5 N 2 admin desktops 1 server 5 laptops 2 landlines 1 mobile phone CCTV screen 6 N 2 admin desktops 1 server CCTV screen None None None None None Would retain manual records until systems available/work from home. None SIMS FMS HCSS Education None None None Would retain manual records until systems available and enter onto the system at a later date. To pay bills would undertake a manual system and retain records. To

19 Activity No SPOF Normal Specialist Equipment Minimum Specialist Equipment Normal IT software Minimum IT software Normal Vehicles Required Minimum Vehicles Required complete anything more would use back up and ask IT support services for advice. Log onto website/parent mail from another school. Contingency Arrangements 7 N None None None None Suitable transport Suitable transport Cancel out of school activity and reschedule 8 N None None None None None None Close school if non-compliant 9 N First Aid Kit. First Aid Kit Care Plans for Care Plans for identified children identified and associated medication (e.g. Epi-Pens) children and associated medication (e.g. Epi-Pens) None None None None Multiple First Aid Kits available and copies of care plans If necessary phone for ambulance assistance 10 N Buffer/Carpet clnr None None None None None Contractor to supply all equipment 11 N Premises Keys Premises Keys None None None None Headteacher/Business Manager and Admin Assistant had access to keys. 12 N Alarm System Premises Keys Alarm System Premises Keys None None None None If alarm system fails would call out maintenance company and await the system becoming available. Headteacher is aware of locality of keys. 13 N None None None None None None None 14 N None None None None None None None 15 N None None None None None None None 16 N None None None None None None None 17 N None None None None None None None

20 18 N Premises Keys Premises Keys None None None None Headteacher and Admin Assistant have access to keys. 4.4 Activity Documents Activity No. SPOF Essential Documents / Information Where are these stored? How are they accessed? Contingency Arrangements 1 N Registers SIMS and Main Office or Classroom 1 N Contact Details for Children SIMS and Reception Office From SIMS or Main Office From SIMS or Reception Office If SIMS not available would take copies of the classroom registers, or handwrite an attendance sheet to record attendance. Daily backups of all data completed each day. If SIMS not available use paper copies in Reception Office. Daily backups of all data completed each day. 1 N Medical details for children SIMS and Office Notices in Staff Room From SIMS or Office 2 N Tameside Passport Website Tameside s Support Website If SIMS not available use paper copies in Office. Daily backups of all data completed each day. Can be accessed through any web browser. Can be accessed by staff at home. 3 Y None None None None/contact utility providers 4 N Risk Assessments Site manager s office Headteacher s PC or If unable to access would complete Hard Copies in Health and Headteacher s Office new risk assessment in line with

21 Safety File 5 N Staff data SIMS and Headteacher s Filing Cabinet 6 N Software Manuals ICT suite Online Local Authority SIMS or Heads Office IT Manager school policy Hard copies of contact information also kept in the school office and daily backups of all data completed each day. Would contact appropriate helpline for advice 6 N Invoices Main Office Main Office Contact companies and ask for re issue 7 N Risk Assessments Hard Copies in Health and Site Manager s office R.A File If unable to access would complete new risk assessment in line with school policy 8 N Risk Assessments As above If unable to access would complete new risk assessment in line with school policy 9 N Medical details for children SIMS and Reception Office Notices in Staff Room relating to specific children From SIMS or Reception Office If SIMS not available use paper copies in Reception Office. Daily backups of all data completed each day. 10 N COSHH Registers Site Managers Office Site Managers Office Would obtain copies from suppliers 11 N Risk Assessments Site managers office If unable to access would complete new risk assessment in line with school policy 12 N Manuals for Alarm System Site Managers Office Site Managers Office If unavailable would contact Alarm Monitoring service for advice 13 N Case Files Headteacher s Office Headteacher s Office Hard copies of information also kept at Headteacher s home and can be accessed there. 13 N Critical Incident Reports Headteacher s Office Headteacher s Office Hard copies of information also kept at Headteacher s home and can be accessed there. 14 N Risk Assessments/record of Kitchen Supervisors Kitchen Supervisors If unable to access would contact

22 allergies Office Office TMBC Catering Services/Contractor for help and advice 15 N Contact Details for Children SIMS and Reception From SIMS or Reception If SIMS not available use paper copies Office Office in Reception Office. Daily backups of all data completed. 15 N Medical details for children SIMS and Reception Office Notices in Staff Room relating to specific children 16 N Before and After Clubs Registers With adult running the Club and Office From SIMS or Reception Office From adult running the Club or Office 17 N None None None None 18 N None None None None If SIMS not available use paper copies in Reception Office. Daily backups of all data completed. Would handwrite registers. Contact Details also available form SIMS and Office.

23 4.5 Stakeholder Details Activity No. SPOF Stakeholder Internal External Services Provided Dependency (Required for delivery of activity) Dependent (Depends on delivery of activity) Interested Party (Needs to be informed) Contingency Arrangements 1 N Parents/Carers X X Would notify of the situation 1 N LA X X Would notify of the situation 1 N Chair of X X Would notify of the situation Governors 1 N Catering X Meals X Would notify of the situation Services 2 N IT Support X IT Support X Would notify of the situation 2 N IT Support X IT Support X Would notify of the situation 3 Y Utilities Supplier X Water, Gas, Electricity X Would contact supplier and identify the length of the problem and keep staff and parents updated. 4 N None None None None None None None None 5 N Chair of X X Would notify of the situation Governors 6 N TMBC Finance X X Would notify of the situation Dept. 7 N Parents/Carers X X Would notify of the situation 8 N TMBC Health and Safety Officers X X Would notify of the situation 9 N None None None None None None None None

24 10 N Hirers of X X Would notify of the situation Premises 11 N Hirers of the X X Would notify of the situation Premises 12 N Headteacher X X Would notify of the situation 12 N Police X X Would notify of the situation 13 N Chair of X X Would notify of the situation Governors 13 N Headteacher X X Would notify of the situation 14 N TMBC/Carillion X X Would notify of the situation 14 N Head of LA X X Would notify of the situation 14 N Chair of X X Would notify of the situation Governors 15 N Parents/Carers X X Would notify of the situation 16 N Parents/Carers X X Would notify of the situation 16 N Before and After X X Would notify of the situation Club provider 17 N Headteacher None None None None None None None 18 N Hirer of Premises X X Would notify of the situation

25 Section 5 Recovery Plan for all activities identified - Identify and develop a plan for dealing with any additional work that may be required once the cause of the invocation of the plan has been rectified in order to minimise any adverse effect on the restoration of day-to-day operations. Areas for consideration might include: - Inputting paper based information created as a result of the loss of I.T. Testing of systems to ensure that they are functioning normally Verifying information held on systems to identify any lost or corrupted data. Correction of any errors discovered Prioritised clearance of any backlogs of work that was suspended during the incident Notification of dependent departments, external agencies, suppliers etc.

26 APPENDIX ONE Key Contacts Name Title Telephone Number Mrs Deborah Brown Headteacher All aware of relevant telephone numbers Mr Nick Whitbread Chair of Governors Mrs Carol Roberts Business Manager Mr Jason Marsden Site Manager Mrs Cath Fairfoul Kitchen Supervisor Mr Colin Lister IT Manager Other Key Contacts Name Stakeholder Telephone Number Parents / Carers Parents / Carers Through SIMS or Main Office Corona Energy Gas Supplier 0800 111999 United Utilities Water Supplier 0845 7462236 Scottish Power Electricity Supplier 0800 1954141 Mrs Jackie Hellar Millbrook Primary 01457 834314 Guardian Education Supply Cover 0161 413 9057 TMBC Health and Safety 0161 342 3751 TMBC Finance 0161 342 3786 TMBC IT 0161 342 4402 TMBC Catering/Carillion Jacqui Wellfair 0161 342 4379/07803262972 Parkside Cleaning Claire 0161 301 5217 Detect All Alarms Alarm Monitoring 0161 633 2933 Police 0161 872 5050

27 Appendix 2 Incident Log Department: Date: Item No Time Details of Issue Action Taken / Decision Made Signature

28

Appendix 3 Contingency Arrangements 29 Expansion of contingency arrangements as outlined in the Activity Summary Arrangements in case of evacuation or lockdown of building due to major incident All staff and pupils to assemble on the school playground, classrooms or hall as per fire/lockdown procedures Teachers to take registers Office staff to account for staff and visitors Once this is completed those responsible to report to Mrs Brown to confirm all are accounted for If the building cannot be used contact Millbrook Primary 01457 834314 and notify them that we will be walking all children and staff to their school. This arrangement was confirmed with the school on 25 th April 2018. Notify Bright Future Nursery of any incident 01457 836552. From Millbrook Primary parents will be contacted via Teachers to Parents regarding arrangements for collecting their children. The admin assistant, business manager, EYFS lead and IT manager can all log onto the website. Passwords for the site are kept in the fire pack located in the office. The pack contains keys, paper record of contact numbers, plan of the school and other relevant information. Lead staff Mrs Deborah Brown Headteacher Signed Date (Chair of Governors/Committee) Signed Date.. (Headteacher)