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Community Integrated Paramedicine: An Emerging Model to Improve Outcomes in Rural AZ Will Humble, MPH Director, Health Policy and Evaluation The University of Arizona Center for Population Science and Discovery Arizona Rural Health Conference, August 4, 2015

Determinants of Health Factors Influencing Health Status Source: N Engl J Med 2007;357:1221-8

Improvements in Longevity 100 Years of Progress http://www.cdc.gov/mmwr/preview/mmwrhtml/00056796.htm

Community-Based EMS What is Community Paramedicine? Community paramedicine is a locally designed, community-based, collaborative model of care that leverages the skills of paramedics and EMS systems to address care gaps identified through a community-specific needs assessment. What is a Community Paramedic? A community paramedic is a paramedic with additional standardized training who works within a designated community paramedicine program under local medical control as part of a community-based team of health and social services providers. Community Paramedicine Expands the Role, Not the Scope of Paramedics UC Davis Article, pp. 7-8

Community Paramedicine Integrated EMS & Trauma Care The goal of an EMS and trauma system is to: Get the right patient, to the right treatment, at the right time. The goal of Community Paramedicine is to: Get the patient to the right care, delivered to the right provider, at the right time, resulting in the best outcomes and most efficient use of health care resources.

Community-Based EMS EMS is a Collaborative System EMS integrates with other services and systems to maintain and enhance community health and safety. EMS operates at the crossroads of health care, public health and safety. EMS often announces the emergence of significant public health problems (outbreaks and epidemics).

Community Paramedicine is the Continued Evolution of EMS The Vision - EMS of the future will: be community-based health management be integrated with the overall health care system identify and modify illness and injury risks contribute to treatment of chronic conditions contribute to community health monitoring -1996 NHTSA

Community-Based EMS Why Community Paramedicine? POPULATION OF RURAL AMERICANS 25% Increased Demand for Health Care Decreased Availability of Health Care Resources PRACTICING DOCTORS 10%

Community-Based EMS Why Community Paramedicine? In 2012, 54 million Americans lived in areas having shortages of primary medical care. 14% - 27% of ED visits are for non-urgent care and could be treated elsewhere, saving $4.4 billion annually (2010 Rand study). Frequent users comprise 4.5-8% of ED patients and account for 21-28% of visits (2010 Annals of Emergency Medicine). Patients with a regular healthcare provider have fewer preventable ED visits and hospitalizations.

Community-Based EMS A Paradigm Shift for Paramedic Practice EMS Function Patient Assessment Patient Treatment & Intervention Patient Referrals Prevention & Public Health Expanded Role Checking Vital Signs Blood Pressure Screening & Monitoring Prescription Drug Compliance & Monitoring Assessing Patient Safety Risks Breathing Treatments Wound Care & Dressing Changes Patient Education Intravenous Monitoring Mental Health & Substance Use Disorder Referrals Social Service Referrals Immunizations Well Baby Checks Asthma Management Disease Investigation

Community-Based EMS Are relevant to both rural and urban areas, with differing services Are extenders of primary healthcare providers Address specific local problems Use paramedics trained to provide specific needed services Provide paramedic level services under physician direction and supervision Use locally developed collaborations between EMS and other healthcare and social service providers

Community Paramedicine Examples of Expanded Role Transporting patients with non-emergent low acuity illnesses away from hospital EDs and to more appropriate destinations. Assist needs of frequent 911 callers and ED users. Follow-up home visits for recently discharged patients. Support services for patients with chronic diseases (e.g., diabetes, COPD). Provide preventative care (BP checks, diabetes screening, patient education).

Community Paramedicine Examples of Preventative Services and Support Assisting patients with serious chronic disease in managing their care. Providing preventative services in rural and medically underserved communities Improve access to care and reduce emergent hospital admissions.

Community Paramedicine Examples of Preventative Services and Support Providing at-home services: Vaccinations Blood pressure Blood sugar Pulmonary monitoring Breathing treatments Patient and family health education.

Community Paramedicine Six C s of Community Paramedicine Effective integration with other providers requires Community Paramedicine to address: Community: Addressing a current unfilled need. Complementary: Enhancement without duplication. Collaborative: Interdisciplinary practice. Competence: Qualified practitioners. Compassion: Respect for individuals. Credentialed: Legal authorization to function.

Community-Based EMS Catalyst for Starting a Community Paramedicine Program Gap analysis of health needs 68% Community assessment 66% Other CP programs 30% Other healthcare stakeholders 20% N = 46 States & Territories Other 7% Combat repeat users 1% Respondents were able to select more than one response, resulting in a percentage total greater than 100%.

Community Paramedicine: Arizona Case Studies

Community Paramedicine Arizona s Progress Case Studies 1. Rio Rico - Rural Fire District 2. Guardian Medical Transport Hospital-based 3. Mesa Fire & Medical Urban Fire & Medical Department 4. Life Line Ambulance - Private EMS

Case Study 1 Rural Fire District - Rio Rico Bridge the Gap in Community Health and Healthcare Education Instead of responding to a costly 911 call, PROACTIVELY going to a patient s home before they have an emergency

Case Study 1 Rio Rico Fire District Partnerships CP Project is a collaboration between: Rio Rico Fire Department South East Arizona Area Health Center Holy Cross Hospital Mariposa Community Health Center Banner- University Medical Center Tucson

Case Study 1 Rio Rico Fire District Chronic Disease Management Reduce tertiary care used by residents with: Diabetes Asthma Congestive Heart Failure COPD Environmental Scans Other

Case Study 2 Hospital-Based - Guardian Medical Transport Guardian Medical Transport s Vision of Community Paramedicine: Avoid Costly Hospital Admissions by At- Home Healthcare & Community Education

Case Study 2 Guardian Medical Transport Paramedics work with discharge planners & telemedicine specialist providing athome patient follow-ups, performing assessments and patient education

Case Study 2 Guardian Medical Transport At-Home Patient Care and Follow-Up Patients at high risk for readmission. Assist patients with medications. Monitor, record, and report vitals signs. Perform tests, assessments, and treatments. Screenings to reduce ED or doctor visits. Follow-up on non-transported EMS patients.

Case Study 2 Guardian Medical Transport Community Health and Education Vaccination clinics School health and safety Community first aid and CPR training Health and safety fairs

Case Study 3 Mesa Fire & Medical A multi-faceted Community Integrated Paramedicine Program Includes Transitional Response Vehicle to improve peak-time efficiency Community Care Response Unit with a host of functions Behavioral Health Specialist Unit Collaborates with Mountain Vista Medical Center for Recently Discharged Patients

Case Study 3 Mesa Fire & Medical

Community Care Response Unit Captain Paramedic & Advanced Practiced Providers or Behavioral Health Specialist Treat & Refer to PCP & appropriate care providers Provide alternative destination 24 hour patient follow-up CLIA waived laboratory tests Improved Service Levels Sustainability - Cost Recovery Provide Support to Law Enforcement

Behavioral Health Specialist Unit Captain Paramedic & Licensed Crisis Counselor Provide Support to Law Enforcement Medical and Mental Health Evaluation in the Field Transport to Most Appropriate Behavioral Health Facility Connecting Patient to Community Resources Counselor Assessment May Allow Patient to Remain Home With Safety and Follow-Up Plan

Case Study 4 Private EMS - Life Line Ambulance

Case Study 4 Life Line Ambulance Life Line Ambulance views a community based paramedic program as a system that improves a patients wellbeing, while using a model that supplements traditional EMS responses.

Case Study 4 Life Line Ambulance The primary goal is to bridge the gap between community health service and the traditional EMS system.

Although many community paramedicine programs are yet to be designed, the picture will come clear through collaboration and data analysis. Case Study 4 Life Line Ambulance

Community Paramedicine In Other States Frequent EMS User 66% Readmission avoidance 46% Primary care/physician extender model See and refer to alternate destination after assessment 28% 24% 911 Nurse Triage Respondents were able to select more than one response, resulting in a percentage total greater than 100%. 8%

Get More Information Resources and additional info: http://www.ucdmc.ucdavis.edu/iphi/programs/cahpf/resource s/iphi_communityparamedicinereport_final%20070913.pdf http://www.ramseyfoundation.org/ http://azdhs.gov/community-paramedicine/