MUTUAL AID FOR EMERGENCY RESPONSE PLAN FOR HAZARDOUS INDUSTRIES DIBRUGARH & TINSUKIA DISTRICTS ASSAM

MUTUAL AID FOR EMERGENCY RESPONSE PLAN FOR HAZARDOUS INDUSTRIES DIBRUGARH & TINSUKIA DISTRICTS ASSAM UPDATED AS ON 30.06.2017

AGREEMENT ON MUTUAL AID FOR EMERGENCY RESPONSE PLAN (ERP) This memorandum of Mutual Agreement for Emergency Response Plan (ERP) has been made on 1 st day of August, 1997, formerly known as Mutual Aid Scheme. First updation on 09-04-2003. Second updation on 23-04-2015. Second updation is made today the 25 th January, 2016 at Duliajan amongst the following hazardous Industries in the present geographical areas of Districts of Dibrugarh and Tinsukia. i) Indian Oil Corporation Limited. (Assam Oil Division) Digboi 786171, Dist, :Tinsukia ii) iii) iv) Oil India Limited. Duliajan 786602, Dist,:Dibrugarh Assam Gas Company Limited. Duliajan, Dist.: Dibrugarh Brahmaputra Valley Fertilizer Corporation Limited. Namrup, Dist.: Dibrugarh v) Assam Petrochemical Limited. Namrup, Dist.: Dibrugarh vi) vii) Namrup Thermal Power Station. Assam State Electricity Board Namrup, Dist.: Dibrugarh North Eastern Coal Fields Coal India Limited Margherita, Dist, :Tinsukia viii) Assam Gas Based Power Project. North Eastern Electric Power Corporation Limited BokuloniChariali 786191, Dist.: Dibrugarh Whereas the industries referred to herein above voluntarily and unconditionally have agreed to give effect to a scheme known to be Mutual Aid for Emergency Response Plan for meaningful Co-operation in the event of crisis in the respective areas of operation of the member industries within the present geographical areas of Dibrugarh and Tinsukia Districts. Now the indenture WITNESSETH that all the industries to the agreement agree as follows: 1.0 That all the participating industries are committed to and continue to be committed to itself to provide specific level of support to any other industry in the form of firefighting equipment, rescue and medical assistance when called upon to control a disaster situation through a predetermined schedule, as detailed in the Mutual Aid for Emergency Response Plan for the hazardous Industries of Dibrugarh and Tinsukia districts and any subsequent change/ updation in the schedule thereto. 2.0 The Chief Coordinators of the member organizations or his authorized agent /officer will be responsible for issuance of necessary instructions to other coordinators of the said organization to mobilize resources for assistance to any affected Industry as and when situation warrants.

Telephone numbers of key contact persons of all the participating industries will be available in the detail plan. 3.0 That the lump-sum amount towards the Aid will be realized as under from the industries seeking the help: (i) (ii) (iii) Fire Fighting Rs. 1200/- per hour per fire tender including manpower and cost of the consumable like foam, dry powder etc. at the rate at which the industry purchased last. Medical Assistance Rs. 800/- per hour per Medical team including cost of per Ambulance and paramedics excluding the costof the medicine. Transport requisitioned by the affected Industry Light vehicle - Rs. 200/- per hour. Heavy vehicle - Rs. 600/- per hour. 4.0 Personnel Injuries during operation That during the time of Mutual Aid, if there is any accident, resulting in injuries to any person deputed for Mutual Aid, he will be treated at his employer s establishment and will be compensated as per the rules of his employer and that no charges will be imposed on the affected industry in this regard. 5.0 That this agreement will be effective for all the installations falling within the geographical boundaries of Dibrugarh and Tinsukia districts belonging to all the member industries to the agreement as hereinafter. 6.0 That the agreement will be valid for 5 years from the date of signing the agreement which may be renewed by mutual agreement. The parties will be at liberty to rescind their agreement by mutual consent. 7.0 That a Co-ordination committee consisting of one member from each participating industry shall be formed under chairmanship of a senior member of one of the industries. The chairmanship shall be on rotational basis for a period of one year. The main function of this committee is to review and update the plan as per requirement and oversee mock drill exercise as per plan. 8.0 Disaster Drill To study the effectiveness of the plan, one mock drill will be carried out every year by each industry. The participants will take part in the drill at their own cost. 9.0 Area coverage This scheme will cover the following areas: M/s OIL, Duliajan All Oil & gas installations Oil & gas wells in the district of Dibrugarh&Tinsukia, Kharsang&Khumchai Oil Fields in Arunachal Pradesh. M/s IOCL (AOD), Digboi Digboi Refinery, Gopanan LPG Bottoling Plant and Tinsukia Terminal. M/s AGCL, Duliajan AGCL Duliajan factory premises and Natural Gas pipeline network in the districts of Dibrugarh&Tinsukia. M/s BVFCL, Namrup BVFCL Namrup factory premises

M/s APL, Namrup M/s APL Namrup factory premises including transportation of Hazardous chemicals in the Districts of Dibrugarh&Tinsukia. NTPS, APGCL, Namrup Namrup Thermal Power Station, Namrup M/s CIL, Margherita All collieries including coal loading station M/s NEEPCO, Kathaguri Assam gas based power plant and power grid network in the districts of Dibrugarh&Tinsukia. M/s BCPL, Lepetkata M/s BCPL factory premises, Compressor station in Maduban. 10.0 EFFICACY OF ERP & RECOMMENDATIONS: 10.1 EFFICACY OF ERP The ERP has been evolved with a view to pool resources to manage a crisis situation and unless property organized and administered will result in sub-optimal utilization of the pooled resources. The role and responsibilities of each of the concerned personnel would need to be clearly understood and executed effectively. All these would be possible only if preparatory disaster drills(s) are carried out periodically. 10.2 RECOMMENDATION; Each member industry on rotational basis is to take initiative in organizing meeting for review, information sharing on incidences / Accidents and updation of the plan as per following schedule. An updated schedule will be prepared for conducting Mutual Aid Partners Meeting yearly and

INDEX CHAPTER SUBJECT PAGE I PREFACE 1 II DISTRICT LEVEL PLAN 2 III LIST OF MEMBER INDUSTRIES & OTHER IMPORTANT ORGANISATIONS IN DIBRUGARH & TINSUKIA DISTRICTS 4 IV ROLE & RESPONSIBILITY OF THE CO-ORDINATORS 5 IN EMERGENCY V RELEVANT DATA ON MEMBER INDUSTRIES - INDUSTRY-WISE EMERGENCY SITUATIONS 8 - RESOURCE AVAILABILITY (ON SITE & OFF-SITE) 9-12 - DETAILS OF CONTACT PERSONS AND CONTROL ROOMS 13-20 VI FINANCIAL ASPECT OF MUTUAL AID FOR ERP 21 VII DO S & DON Ts 22 VIII MSDS (Material Safety Data Sheet) of TOXIC AND HAZARDOUS CHEMICALS 23-24

CHAPTER I DISTRICT LEVEL CRISIS MANAGEMENT PLAN DIBRUGARH AND TINSUKIA DISTRICT, ASSAM MUTUAL AID FOR EMERGENCY RESPONSE PLAN (ERP) 1. PREFACE: Crisis Management or Disaster Management has assumed significant importance in India following the catastrophic accident at Union Carbide factory at Bhopal and the many recent natural calamities like the earthquake that devastated Latur. From these experience it has been seen that promptness of damage control / rescue effort and if carried out in an organized manner the extent of damage and suffering could be mitigated. Preparedness for Disaster Management thus have started receiving due attention. The district level plan for disaster management evolved herein for the hazardous industries located within the Dibrugarh&Tinsukia Districts, has been designed to : a) Minimize the risk of occurrence (Prevention) b) Rapidly contain the disaster (Emergency response) c) Effectively rehabilitate damaged area ( Restoration) The requirement of resources to manage a Crisis situation would depend on the type and magnitude of the emergency. In certain situation, in house resources would be adequate while in other situations; additional resources available from neighboring organizations may be required. With the latter situation in view, the Mutual Aid for ERP has been evolved for pooling resources to manage emergencies. 1

CHAPTER-II 1. THE DISTRICT LEVEL PLAN: The District Level Plan is evolved to control any emergency situation a systematic manner. It is an attempt to pool together the cumulative past experience in planning available resources and their optimal use. 1.1 ON- SITE EMERGENCY PLAN (INDUSTRY LEVEL) It is essential that each industry should have its own On-site emergency plan. Such plan is to be exhaustive to protect life and property in case of emergency situation within the industry. The On- site Emergency Plan would also help to reduce confusion and also optimize utilization of resources when the neighbouring industries and other agencies come for providing assistance to the affected industry. The Plan would cover the following types and causes of emergencies: 1.2 TYPES OF EMERGENCIES : a) In-Plant emergencies due to deficiencies in : - Operation - Maintenance - Faulty Design or equipment failure b) Emergencies in nearby industries and installations. c) Natural Calamities like: - Flood - Cyclone - Earthquake d) Deliberate act of man: - Sabotage - Riot - War e) Debris falling from Aircraft / Rocket f) Effect due to explosion &vapour cloud from neighbouring industries. 2

1.3 CAUSES OF EMERGENCIES: a) Fire & Explosion b) Vapour cloud formation c) Release of toxic gases d) Oil Spillage e) Failure of Structures f) Flood / Cyclone 1.4 The plan covers the following phases of Crisis Situations: a) WARNING PHASE Many disasters are preceded by some sort of warning. For example, with the aid of Satellite network of weather stations, many meteorological Disasters like cyclone, excessive rain etc. can be predicted and advance actions can be taken to counter them. b) PERIOD OF IMPACT This is the period when the disaster actually strikes causing crisis situations. Very little can be done to lessen the effects unless advance warning is received and action is immediately taken. The period of impact may last few seconds as in case of explosions or may prolong for a longer duration like fire, gas leaks, floods etc. c) RESCUE PHASE The rescue phase starts immediately after the impact and continues until necessary measures are taken to rush help to combat / contain the situation and to evacuate the affected people to safer places. d) RELIEF PHASE In this phase, apart from organizing relief measures internally, external help should also be summoned to provide relief measures such as food, medical relief, clothing and other shelter etc. e) REHABILITATION PHASE This is the final and the longest phase. It includes rebuilding damaged property, estimating the damages, payment of compensation, facilitating the displaced people in returning to / going to their homes and normalizing their lives etc. 3

CHAPTER III LIST OF MEMBER INDUSTRIES & OTHER IMPORTANT ORGANISATIONS IN THE DISTRICT OF DIBRUGARH & TINSUKIA A) LIST OF MEMBER INDUSTRIES 1. Assam Gas Company Ltd., 2. Assam Petrochemical Ltd., Namrup 3. Brahmaputra Valley Fertilizer Corporation Ltd., Namrup 4. Coal India Ltd., Margherita. 5. Indian Oil Corporation Ltd. (AOD), Digboi 6. North Eastern Electric Power Corporation Ltd., Kathalguri 7. Namrup Thermal Power Station (ASEB), Namrup 8. Oil India Limited, Duliajan 9. Brahmaputra Crackers and Polymers Limited, Lepetkata. B) LIST OF OTHER IMPORTANT AGENCIES 1. Dibrugarh and Tinsukia District Authorities 2. Civil Defence Authority, Dibrugarh 3. Assam Medical College, Dibrugarh 4. Divisional Engineer, BSNL 5. Army Authority, Dinjan. 6. Inspector of Factories, Dibrugarh&Tinsukia 7. Directorate General of Mines Safety, Digboi 8. State Pollution Control Board, Dibrugarh. 9. St.Luke s Hospital Authority, Tinsukia 10. Tata Referral Hospital, Chabua 11. Lions Club 12. Rotary Club 13. Addl.CE, PWD,Buildings& Roads 14. Inspectors of Boilers, Dibrugarh 15. Airforce Authority, Chabua&Mohanbari 16. Dibrugarh Women s Social Welfare Association. 4

CHAPTER IV ROLE & RESPONSIBILITY OF THE CO-ORDINATORS IN THE INDUSTRY 1. CHIEF CO-ORDINATOR (i.e., Main person to Declare Emergency) A) When emergency occurs in own industry: - Declare Emergency Situation. - Will Establish Emergency Control Room. - Will communicate with the district officials, neighbouring industries and other voluntary organizations as deemed necessary. - Will provide guidance to outside agencies and other Co-ordinators within the industry for speedy implementation of Crisis Management Plan. - will approve release of information to Press/Mass communication media. - Will Sort out the financial and legal matters with the member industries as per theplan. B) When emergency occurs in neighbouring industries: - Will advise the respective Co-ordinator and mobilise resources for necessary assistance to the effected industry. - Will maintain constant liaison with the affected industry and provide any special assistance on request. - Will sort out the financial and legal matters with the affected industry as per the plan. 2. RESCUE, RELIEF AND WELFARE CO-ORDINATOR A) When emergency occurs in own industry: - Will mobilize manpower, material for rescue and relief operation. - Will organize and participate in the rescue / relief operation. - Will liaise with district officials and other outside agencies to carry out the operation. - Will identify the location of relief camps at a safe distance from the affected area. - Will provide food / beverage, clothing at relief camp. - Will contact relatives of affected persons. - Will keep a close liaison with the Medical Relief Co-ordinator at the site of emergency and relief camps. - Will arrange safe drinking water for all Personnel at relief camps. - Will provide emergency communication system at site, supply of essential services / Facilities like electricity transport etc. B) When emergency occurs in neighboring industries: - Will mobilize the resources on advice from the Chief Co-ordinator. In the event of direct information from the affected industry, will obtain necessary approval from the Chief Co-ordination for resource mobilization. - Will arrange for any additional assistance / resources on request. 5

3. FIRE FIGHTING CO-ORDINATOR A) When emergency occurs in own industry : - Will Co-ordinate entire fire control measures. - Will requisition manpower, special rescue equipment, fire fighting appliance/equipment from internal resources and outside agencies / member industries. - Will ensure fire, water requirement at the site of emergency. - Will monitor inventory levels of fire fighting materials and special equipment. - Will provide guidance to outside fire fighting personnel. B) When emergency occurs in neighboring industries : - Will mobilize the resources on advice from the Chief Co-ordinator. In the event of direct information from the affected industry, will obtain necessary approval from the Chief Co-ordinator for resource mobilization. - Will arrange for any additional assistance /resources on request. 4. MEDICAL RELIEF CO-ORDINATOR : A) When emergency occurs in own industry : - Will organize First Aid at the site of incidence. - Will arrange treatment of serious casualties at the Hospital. - Will arrange Ambulance Services. - Will arrange extended hospital facilities at several other locations (e.g. Schools, Colleges etc.) if hospital is damaged or load is excessive. - Will arrange life saving drugs/ medicines etc. - Will liaise with Service Co-ordinator for additional vehicle. - Will liaise with neighbouring Industries & Hospital like AMC, Dibrugarh, St. Luke s Hospital, Tinsukia, Army Hospital, Dinjan etc. - Will draw additional manpower who are trained in St. John s Ambulance Association Certificate Course. - Will liaise with Service Co-ordinator for emergency generator sets at site and at Hospital. - Will arrange Extra beds, Oxygen cylinder etc. - Will maintain casualty register regarding type of injury, number etc. including hospitalization and will Co-ordinate with police for completing the formalities for details, if any. B) When emergency occurs in neighbouring industries: - Will mobilize the resources on advice from the Chief Co-ordinator. In the event of direct information from the affected industry, will obtain necessary approval from the Chief Co-ordinator for resource mobilisation. - Will arrange for any additional assistance / resources on request. 6

ROLE AND RESPONSIBILITIES OF DISTRICT AUTHORITIESAND OTHER OUTSIDE AGENCIES A) DEPUTY COMMISSIONERS, TINSUKIA / DIBRUGARH DISTRICTS : - Will instruct the police and Civil defence personnel to control public and help the Fire fighting, Rescue, Relief and Medical personnel to carry out their duties. - Will depute Magistrate at the site of incidence. - Will arrange the following from Industries, Government sources and other agencies : I) Additional relief camp. II) Manpower and material for relief camp. III) IV) Medical Aid facilities at site and other district hospitals. Additional transport, State fire brigade s assistance, police, Paramilitary & Army assistance. V) Continuous supply of relief materials, food at temporary relief camp. - Will be in close liaison with army authority for additional help for manpower and material supply. - Will instruct BSNL or the similar service providing authorities to give top priorities to the key contact person s telephone numbers in case of emergency. - Will arrange rescue /relief operation with the help of Civil Defence authority and other Social organizations, e.g., Lions Club, Rotary Club, Assam SahitiyaSabha etc. - Will be in close liaison with the Chief Co-ordinator (s) of the affected industry and other member industries for additional assistance as deemed necessary. B) S.P. DIBRUGARH / TINSUKIA : - Will mobilize Police force on receipt of instruction from D.C. or request from the Chief Co-ordinator of the affected industry for Traffic control and priority for movement of the Fire Tender/ Ambulance etc. - Will set up emergency communication system at site. - Will cordon-off the affected area and disperse the unwanted crowed for easy Fire fighting, rescue and relief operations. - Will keep strict Vigil against any sabotage. - Will participate in rescue / evacuation operation in close liaison with the rescue, relief and welfare Co-ordinator of the affected industry. - Will liaise with the Medical Co-ordinator of the affected industry for post mortem of the dead bodies, if any. - Will set up Traffic control points to give priority for movement of fire tender / Ambulance etc. C) AMC & OTHER DISTRICT GOVERNMENT HOSPITALS, ARMY AUTHORITIES : - Will provide Medical personnel, Nurse, Essential drug etc. at the site of emergencies and at Relief camps as required depending on the severity of the situation. - Will arrange treatment at respective hospitals for seriously injured patients. - The Hospital authorities would be apprised of the affected industry. D) OTHER SOCIAL ORGANISAION : - Will participate in rescue relief and Welfare operation. - Will provide relief materials, food /beverage etc. to the affected personnel. - Will provide assistance as advised by DC or Chief Co-ordinator of the affected area. 7

CHAPTER V RELEVANT DATA ON MEMBER INDUSTRIES A) INDUSTRY-WISE POSSIBLE EMERGENCY SITUATIONS : Types of Disaster OIL AGCL IOC (AOD) NEEPCO APL BVFCL CIL NTPS (ASEB) BCPL 1. Uncontrolled Release of Toxic Chemicals. 2. Uncontrolled Release of Highly flammable material like LPG. Natural gas Crude Oil etc. 3. Fire / Explosion. 4. Oil / Gas Blow outs. 5. Fire / Explosion at cross country Locations. 6. Natural Calamities 8

B) RESOURCE AVAILABILITY : ON-SITE & OFF SITE; B- 1 FIRE FIGHTING: APPLIANCES & MANPOWER OIL DULIAJAN IOCL DIGBOI CIL MARGHERI TA BVFCL NAMRUP INDUSTRIES APL NAMRUP NTPS NAMRUP AGCL DULIAJAN NEEPCO KATHALG URI BCPL LEPETKATA On Off On Avail able Off SPA RAB LE On Off On Off FOAM TENDER 5 1 4 1 - - 1-1 - - - - 1 02 WATER 2 1 2 1-2 1 - - - - 1 1 1 1 02 TENDER DCP TENDER 2 1 1 - - - - - - - - - - - -- On Off On Off On Off On Off On Off TRAILER PUMP 3 1 ---- -- - 1 - - - - - 1 - - -- FIRE HOSE 4000 800 1500 450-550 150 800 200 150-600 100 900 400 3000 300 LENGTH (M) FOAM STOCK 30 5 118 10-1.5 0.6 0.8 0.2 3.96 --- -- -- 2.5 1 2410 21 (KL) PORTABLE PUMPS 2 -- - 2 - - 1 - -- -- --- -- -- - 01-01 B.A.SETS 8 2 30 4 28 13 4 2 1 - - - - - 18 6 24 01 OFFICER 7 1 5 -- 1 ---- 1 --- 1 -- 1 -- 1 ----- 14 00 CREW MEMBER 55 6 30 4 - - 33. AS REQD 14 4 4 2 13 3 13 46 4 03 9

B-2 DISTRICT LEVEL FIRE FIGHTING RESOURCE AVAILABILITY STD Code :Dibrugarh - 0373 Doomdoma - 0374 Tinsukia- 0374Naharkatia - 0374 Moran - 0375 Appliances, Manpower &DibrugarhTinsukiaDoomdooma Moran Naharkatia Telephone Nos F/Stn. F/Stn F/Stn. F/Stn. F/Stn. Telephone Nos. 20352 20101 323 100 Foam/Water Tender 1 1...... Water Tender 5 2 2 2 2 Fire Hose (mtrs.) 5100 4620 1875 2300 1875 Trailer pump..... Portable pump 1.... Foam compound..... Jeep fire engine 1..... B.A.Sets. 2 2 2 2 Crew members (including officer) 21 21 15 17 15 10

B -3 MEDICAL: APPLIANCES & MANPOWER OIL DULIAJAN IOCL DIGBOI CIL MERGHERITA INDUSTRIES BVFCL APL NAMRUP NAMRUP NTPS NAMRUP AGCL DULIAJAN NEEPCO KATHALGURI ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF SITE SITE SITE SITE SITE SITE SITE SITE SITE SITE SITE SITE SITE SITE SITE SITE NO OF BEDS 160 10 180 20 110 10 60 10 8 --- 12 3 8 3 4 2 DOCTORS 26 4 12 2 15 2 6 AS 3 --- 1 1 1 --- 1 ---- REQD NURSING 42 4 24. 4 19 5 18 AS 3 ---- 7 2 2 1 2 -- STAFF REQD AMBULANCE 3 1 2 1 3 1 2 1 1 --- 1 --- 2 1 1 --- LIFE SAVING DRUGS -. AS REQD -. AS REQD AS REQD AS REQ D -. AS REQD - AS REQD AS REQD AS REQ D - AS REQD - AS REQD NOTE: ONE MOBILE DISPENSARY IS AVAILABLE WITH CIL, MARGHERITA 11

B -4 TRANSPORT: APPLIANCES & MANPOWER OIL DULIAJAN ON SITE OFF SIT E IOCL DIGBOI ON SITE OFF SITE CIL MERGHERITA ON SITE OFF SITE INDUSTRIES BVFCL NAMRUP ON SIT E OFF SITE APL NAMRUP ON SIT E OFF SIT E NTPS NAMRUP ON SIT E OFF SITE AGCL DULIAJAN ON SIT E OFF SITE NEEPCO KATHALGURI BUS 10 4 3 1 8 2 2 1 1 ---- 1-3 --- -- --- ON SITE OFF SITE TRUCK 6 2 4 2 4 2 1 1 ---- --- 1 --- --- --- 2 --- JEEP /PICK UP VANS 10 5 4 2 3 1 2 1 1 --- 8 2 7 2 3 --- MOBILE 4 2 1 2 1 1 1 -- --- 1 ---- --- ---- --- ---- CRANES 2 BULL DOZER --- --- ---- - 1 1 1 1 -- --- --- ---- --- ---- --- ----- 12

NORTH EASTERN COAL FIELDS COAL INDIA LIMITED, MARGHERITA STD CODE : 03751 (BSNL) EPABX NO. : 03751-220329 FAX NO. : 03751-220354 LIST OF CONTACT NUMBERS OF KEY PERSONAL SL No. NAME / DESIGNATION 1. Dr. D.Sarkar, General Manager 2. Dr. RonjitDutta General Manager (P) 3. Sri B B Das Technical Head 4. Dr. Robin Saikia, Chief Medical Officer CO- TELEPHONE NO ORDINATOR OFFICE RESIDENCE All aspects 03751-220283 03751-220373 03751-220250 03751-220373 Mobile No. 9435476545 9435593542 9435138189 9435138076 LIST OF CONTACT NUMBERS OF KEY PERSONAL (ALTERNATE) SL No. NAME / DESIGNATION 1. Dr. RonjitDutta General Manager (P) 2. Shri A Billy, Asst. Manager (HR/P) 3. Dr. B. K. Das, Dy. CMO CO- ORDINATOR TELEPHONE NO OFFICE 03751-220373 RESIDENCE Mobile No. 9435593542 9957055278 9435138041 13

DISASTER MANAGEMENT AUTHORITY IOCL (AOD), DIGBOI (DIAL 01 TO ENTER FROM OIL TO AOD NUMBER) STD CODE : 03751 DISASTER CONTROL ROOM : 3838, 3939 (AOD); 265304 (BSNL) FIRE STATION CONTROL ROOM : 3300 /3333/ 3334 (AOD) : 03751-264453 (BSNL) NAME / DESIGNATION CO-ORDINATOR TELEPHONE NO OFFICE RESIDENCE Sri H. S. Dutta, GM (T) Chief Incident Controller (03751) 26-4274 (03751) 26-2105 Sri Manik Ch. Saikia, Dy. GM (TS) Alt. Chief Incident Controller (03751) 26-4951 (03751) 26-4422 94351-29599 (M) 94355-33865 (M) Sri Rajiv Kalita, GM (HR) Mutual Aid Co-ordinator (03751) 26-9852 (03751) 26-9352 94351-37047 (M) Sri Arup Bhagawati Dy. GM (HR) Alt. Mutual Aid Coordinator (03751) 26-9421 (03751) 26-2116 94355-92803 (M) Dr. A. Dutta Kardam, Medical Coordinator (03751) 26-4843 (03751) 26-4802 Dy. GM (Medical) Dr. P.C. Goswami, Chief Medical Officer 94351-37205 (M) Alt. Medical Coordinator (03751) 26-3502 (03751) 26-4790 94351-37154 (M) 14

OIL INDIA LIMITED, DULIAJAN STD CODE: 0374 CONTROL ROOM : 7290 (OIL), 8888 (OIL), 2800542 (BSNL) FIRE STATION CONTROL ROOM: 7333 (OIL), 2800444, 2801795 (BSNL) NAME / DESIGNATION CO-ORDINATOR TELEPHONE NO Sri B P Sharma, Resident Chief Executive Sri P Deka, ED(Admin & HR) Sri K Deka ED (Engineering Services) Dr. A C Phukan GM-MS Sri A K Acharya GM (HSE) Chief Rescue, Relief & Evacuation Service Medical Aid & Relief Fire Fighting OFFICE 6100 (OIL) 2800525 (BSNL) 94350-39070 8510 (OIL) 2800303 (BSNL) 94350-39061 6160 (OIL) 2800489 (BSNL) 94350-05681 6340 (OIL) 2800505(BSNL) 94350-39100 7290(OIL) 2800542(BSNL) 9435039020 RESIDENCE 6216 (OIL) 2800414 (BSNL) 6204 (OIL) 6255 (OIL) 6242(OIL) 6285 (OIL) 2800542 (BSNL) 15

BRAHMAPUTRA VALLEY FERTILIZER CORPN. LTD., NAMRUP STD CODE : 0374FAX NO. 0374-2500317 / 2502778 / 2500524, email id: bvfclnam@bsnl.co.in 1. MAIN CONTROLLER (Location: Administrative Building): Sl. No Name Designation 1. S D Singh Director (Prod) &CMD Office 2500240 (BSNL) Telephone Residence 2500246 (BSNL) Mobile Number 9435332416 2. ALTERNATE CONTROLLER (Location: Administrative Building): Sl. Telephone No Name Designation Office (BVFCL) Residence (BVFCL) Mobile Number 1. SABM Sultan GM (UNIT) 7062 7545 9435745324 3. DEPUTY MAIN CONTROLLER (Location: Administrative Building): Sl. Telephone No Name Designation Office Residence Mobile Number (BVFCL) (BVFCL) 1. D J Sen DGM (Tech.) 7070 7570 9435332420 2. Y K Goel DGM (Mkt.) 7066 7656 9435139981 4. SENIOR CONTROLLER (Location: Administrative Building): Sl. No Name Designation 1. S Sarkar CE (Tech. Service, Fire& Safety) 2. Dr. T Sharma Medical Supdt./CMO 3. D Hembram Sr. Personnel Officer Telephone Office (BVFCL) Residence (BVFCL) Mobile Number 7303 7649 9954487889 7023 7523 9435004244 7347 -- 9678681950 4. P K Bhattacharya Sr. Admin Officer 7162 7589 9954487332 5. P K Saikia APM (Fire & Safety) 7231 7674 9435735636 6. Deputy Commandant CISF -- -- 2500244/2500307 16

ASSAM PETROCHEMICALS LIMITED, NAMRUP CONTROL ROOM: 0374-2500832, 2502394 Email : nrpapl@sancharnet.in NAME / DESIGNATION CO-ORDINATOR TELEPHONE NO OFFICE RESIDENCE Sri R Bordoloi Managing Director Sri D Bhattachajee GGM (P) Sri D Kakati GM (HRM) Sri S Borkotoky DGM (TS) Dr. B K Das Addl. CMO Sri J Borgohain Safety Officer Sri D Borah Fire Officer Chief Controller 0374-2500246/331/518 (BSNL) 0374-2500246 Ext: 400 Additional Chief Controller 0374-2500331 (BSNL) Extn.-437 Co-Ordinator 0374-2500331 (BSNL) Extn.-402 Sr. Controller 0374-2500331 (BSNL) Extn.-456 Sr. Controller 0374-2500331 (BSNL) Extn.-430 Controller 0374-2500331 (BSNL) Extn.-513 Controller 0374-2500331 (BSNL) Extn.-512 0374-2160776 M-9435009667 0374-2500331(BSNL) Ext: 537 M- 9435036859 2500331 (BSNL) Extn.-509 9435592070 0374-2500331 (BSNL) Extn.-556 M- 9435332472 0374-2500331 (BSNL) Extn.-530 M- 9435332126 0374-2500331 (BSNL) Extn.-510 M- 94010827249 0374-2500331 (BSNL) Extn.-522 M- 9954691965 17

ASSAM GAS COMPANY LTD. DULIAJAN STD COD: 0374 EMERGENCY CONTROL ROOM: 94350-38145. COMPANY S CONTACT NUMBER: OIL-7323/7327 NAME / DESIGNATION CO-ORDINATOR TELEPHONE NO 1. Sri Aditya Kumar Sharma, MD Chief OFFICE 2800558 (BSNL) 2. Sri Mukti Gogoi Officer, Fire and Safety Fire fighting 2800463/6- Extn.-4221 3. Dr Binod Gogoi Medical Aid & Relief 2800463/6 Extn-4304 (BSNL) 4. Sri RipunjoyPhukan Dy. Manager (Transport) 5. Sri Kunal Mazumdar DGM(O&M) Transport 2800463/6 Extn-4312 (BSNL) 7327(OIL) 2800463/6 Extn- 4236 RESIDENCE 2800558 (BSNL) 7327 (OIL) M-94350-38141 2800463(BSNL) M-99549-20298 M-97060-48050 M-94350-39849 M-9435038144 6. Sri Surja Tamuli DGM(TS) Operational 2800463/6 Extn- 4237 7327(OIL) M-94350-38142 7. Sri Kishore Kumar Saikia Head: Power & Utility 8. Sri Diganta Kr. Dutta Head: Services 9. Sri Munindra Gowala Senior Security Officer 10. Sri Jayanta Gogoi Manager (Civil) 11. Sri Parag Kumar Das Senior Engineer (Electrical) Earthquake Structural Damage Security Water Supply Electrical 2800463/6 Extn- 4315 2800463/6 Extn- 4326 2800463/6 Extn- 4324 2800463/6 Extn- 4337 2800463/6 Extn- 4305 M-94350-07840 M-94350-39471 M-94350-38142 M-94355-30247 M-97060-69111 18

ASSAM POWER GENERATION CORPORATION LIMITED NAMRUP THERMAL POWER STATION, NAMRUP STD CODE : 0374 (BSNL) FAX NO. : 0374-2503080 CONTROL ROOM NO.: 2500219(BSNL) 2160785 9435596776(M) LIST OF CONTACT NUMBERS OF KEY PERSONAL (UPDATED AS ON 28/06/2017) NAME / DESIGNATION Sri Arsadur Rahman, General Manager. Sri Bijit Kumar Bordoloi, Dy. General Manager Sri P. Gogoi, Asst. General Manager, GTMD Sri P. Phukan, Dy. Manager (T) Sri T. Changkakati, Dy. Manager (F/F) Dr. (Mrs.) C. K. Thoumoung Medical Officer Dr. S. Shyam, Medical Officer. Sri Biswajyoti Gohain, Dy. Manager (Electrical) CO- TELEPHONE NO ORDINATOR OFFICE Chief 0374-2503080 0374-2500219 (Extn-302) Rescue, Relief & Evacuation Resuce & Relief 0374-2503080 0374-2500219 (Extn-304) 0374-2500219 (Extn-312) RESIDENCE 0374-2500219 (Extn-301) 0374-2500219 (Extn-303) 0374-2500219 (Extn-381) Resuce & Relief Fire Fighting ----------- 0374-2500219 (Extn-342) Medical Aid & 0374-2500219 0374-2500219 Relief (Extn-341) (Extn-342) Medical Aid & 0374-2500219 Relief (Extn-343) Electrical Safety Officer Mobile No. 9435332204 9435702934 9435593531 9435702879 9435529120 9435139687 9859951596 9954431528 19

NEEPCO, BOKULONI STD CODE : 0374 (BSNL) PLANT CCR NO. : 2825203; 282522 FIRE STATION CONTROL ROOM : 2825777 EPABX NO. : 0374-2825207 / 2825208 FAX NO. : 0374-2825349 / 2825217 LIST OF CONTACT NUMBERS OF KEY PERSONAL (UPDATED AS ON 1/6/2011) SL NAME / DESIGNATION CO-ORDINATOR TELEPHONE NO No OFFICE RESIDENCE 1 Sri H K Deka Chief Controller 2825216 2825206 HOP 9436709095 (M) 2 Sri H K Changmai GM (E) Incident Controller 2825577 2825658 9435577595 3 Mr. T Ali Fire Fighting & 2825430 9435180987 Rescue 9435478717 4 Dr. G C Phukan Chief medical officer 2334822 9957555730 20

CHAPTER VI FINANCIAL ASPECTS OF MUTUAL AID SCHEME FOR ERP: FIRE FIGHTING Rs. 1200/- per hour per fire tender including manpower and cost of the consumable like foam, dry powder etc. at the rate at which the industry purchased last. MEDICAL Rs. 800/- per hour per Medical team including cost of per Ambulance and paramedics excluding the cost of the medicine. TRANSPORT Light Vehicles Rs.200/- per hour Heavy Vehicles Rs.600/- per hour 21

CHAPTER-VII DO S AND DON TS 1. DOS - Release only authorized, verified written information - Keep accurate records and logs of all enquires and new coverage. - Escort the press and Government agencies to the nearest safe place at the emergency site. - Have a designated spokesman. - Know what information can and what cannot be released. 2. DON TS - Spread rumours - Speculate on the causes of an emergency. - Speculate on the resumption of normal operation. - Speculate on the outside effects of emergencies. - Speculate on the value of losses and damages. - Interfere with the legitimate duties of media representatives. - Place blame of emergencies. - Crowd in the affected area (those who have no role assigned in the disaster plan should keep away from the emergency). 22 CHAPTER VIII

Material Safety Data Sheet of Toxic and Hazardous Chemicals Name of Chemical Hydro- Chloric acid Methanol Ammonia Chem ical Comp ositio n HCL S.G. 1.2 Non Comb ustibl e CH3o h FP- 18.3 V.D- 1.11 SG- 0.8 EL(L)- 6% EI(U)- 36% Flam mable NH3 S.G.- 0.817 V.D- 0.77 EL(L)- 16% EL(U) -25% Froms Explo sive mixtur e is air Physica l State Toxicity Health/Fire/ Explosion Hazard Liquid Severe Inhalation Skin & Eye contact Liquid Easily liquified gas Severe to moderate Severe May cause irritation to the skin, eyes on contact. The liquid is flammable at normal room temp. It evolves vapours which from explosive mixture over a wide range of concentration. Irritates Skin, Eyes & upper Respiratory tract. Occupation al Control Measures Worker should use acid resistance PPE including Chemical goggles and respirator Proper PPE to be used. General ventilation of the area should be adequate where workers work. Escaping NH3 in the atmosphere may reach explosive limits. Process plant should therefore be installed in the open air at a safe distance from equipment. Handling Storage Store in Cool area, in closed container away from water & strong alkalis Being a moderate explosion hazard keep container closed away from heat, spark & flame. Use spark proof tools. Antidote Affected area should be immediately cleaned with cloth & water. If inhaled he should be removed from the area & put in the care of a physician. Remove the person to an open & fresh area. Splash of methanol in the eyes should be irrigated immediately. Note: S.G. - Specific Gravity V.D. - Vapour Density EL (U) - Explosive Limit (Upper) EL (L) - Explosive Limit (Lower) F.P. - Flash point.

Sulphuric Acid Carbon Monoxide H2S04 S.G.- 1.8 Non Flamma ble Toxic CO V.D.- 0.96 EL(L)- 12.5% EL(U)- 74.2% Inflamm able May form explosiv e mixture poisono us. Liquid Severe Irritation of Mucous membran es of eyes and respiratory tract Gas Harmful under unusual conditio n or overwhelmi ng dosage & can cause death. Causes Asphyxia PPE like rubber hand gloves, goggles, gumbuds, should be used Respirator to be used in case of acid fumes or mist. Use respirator BA sets in contaminated area. Adequate ventilation when stored Containers of CO should have effective monitoring to check CO leaks at regular intervals. Proper ventilation should be provided. Safety Showers & Eye. Fountains capable of supplying large quantity or water under moderately high pressure for immediate flushing of affected parts of the body. Person to be removed & exposed to fresh air. If breathing stops resuscitation should be started. Absolute rest in bed is necessary. Chlorine Hydrogen CL2 V.D.- 2.49 Explosiv e in presenc e of Hydroge nt Toxic H2 V.D- 0.069 EL(L)- 4.1% EL(U)- 74% Highly explosiv e Formalin HCHO Gas at room temp eratur e Gas Severe Irritates the eyes & respiratory tract. Gas Severe Gaseous hydrogen in large quantity is asphyxiati ng. It can easily ignite & explode. Modera te to Severe Irritation of digestive system, skin, eyes & respiratory tract Flammable &vapours may form explosive concentrati on in air. Use chlorine gas mask of self contained breathing apparatus. Use air mask or Breathing apparatus wherever necessary. PPE to be provided In steel cylinder in the form of pressurized liquid. Also in steel drums, colour yellow. Adequate and sufficient ventilation should be provided in the area where it is stored and should be kept way from heat & flammable materials Good ventilation should be provided where formaldehyde is stored. Storage tank should have vents for cleaning. Storage tank should be adequately grounded. Administer oxygen give artificial respiration. Keep warm. Obtain medical attention. Remove to hospital. Remove the person to an open area & fresh area. Administer artificial respiration if the breathing is interrupted. Should swallow milk or water & vomiting to be induced Contaminated skin to be washed with water.

DETAILS OF MUTUAL AID KEY CONTACT PERSONS DIRECT CONTACT NUMBER OF FIRE & SAFETY CHIEFS INDUSTRY CHIEF OF FIRE & SAFETY OFFICE NOS./CONTROL ROOM RESIDENCE NOS./MOBILE NO. OIL INDIA LTD. SRI S.MAJUMDAR, HEAD (Fire Service) 0374-2800444(O) 0374-2801795 (CR) 0374-2800444(R) 9435392860 IOCL (AOD) AGCL DULIAJAN COAL INDIA LTD. BVFCL. NAMRUP APL, NAMRUP NTPS, APGCL, NAMRUP NEEPCO, KATHALGURI NF Railway Tinsukia BCPL SRI SS KUMAR SENIOR MANAGER FS Sri MuktiGogoi, (w.ef 1st Feb 13) Officer (F&S) M ALI AREA SAFETY OFFICER SRI S Sarkar Addl. CHIEF ENGINEER (TS) HOD (F&S) SRI Ajoy Gogoi Sr. Manager (TS) & I/c Fire Section SRI P K Sharma GENERAL MANAGER Sri T Changkakati Asstt. Mgr (GTMD) Sri T. Ali SM (F&S) Sri Sunil Mittal Sr. Div. Safety Officer(Tsk.) D P NANDA R K BHANSE P M CHOUDHURY 03751-264453 (O) 03751-264453 (CR) 03751-291539 0374-2800558 (O) 0374-2800558 (O) 9435594818, SMFS 9435137943,(Sri R K JHA) SFSO 9954920298 03751-220216(O) 9854137444 0374-2507084(O) 0374-2507222(CR) 0374-2500331(O) Ext: 512 0374-2503080 (O) 0374-2500219 (Extn. 302) 0374-2500219 (O) 9954487889 9435036859 9864043727 0374-2500219 (Extn. 301) 9435529120 0374-2825430 (O) 0374-2825428 0374-2825777(CR) 9435180987 0374-2334822 9957555730 0373-2914578 0373-2914653 9714633883 9706032291 8811094045

Role gf CISF in lndustriql DisEsters On receipt of information about any major disaster the dissemination of information to security control room and various agencies, action as per plan of by various agencies, co-ordination with various agencies and evaluation and implementation of following course of action after consultation with key coordinators of various agencies. 1. Reinforcement: a. First Response by present /nearby Armed Sentries. b. Immediate arrival of QRT. c. Additional reinforcement by deploying extra CISF personnel. 2. Cordon: a. Cordoning off the whole area b. Searching Team c. Procedure of Search d. Use of all protective equipments during search. 3. Search. evacuation and rescue of st,r,anded personrlel. a. Traffic Control b. Access Control c. Guarding of Area d. Assisting of Medical Rescue Team Unit Head of CISF Unit OIL Duliaian Designation Responsibility Tel. No. (STD):0374280 Mobile No. Office Residence BSNL I. Com BSNL I.COm DrG/OrL (D) In-charge of CISF Unit o[ Duliaian Commandant 2no In-charge of 0374-7321 0374-6287 988403 I 228 orl (D) CISF Unit OIL 2800s06 2800532 9435039066 Duliaian DC/AC (OPS) Operation Incharge of CISF Unit OIL Duliaian 7319 7305 8 I 3s0039s2 I/C CIW In-charge of Crime & Intelligence Wing of CISF Unit OIL Duliaian 8845 CISF Control Roon During the emergenc all the information passed to concerned authorities immediately 0374-2800423 73 1 8/830( Fire Call 374-2807333 /J-1J

4. Role & Responsibility of CISF Unit Commander o To report at emergency at site/emergency control room immediately on hearing emergency message. To guide the CISF personnel with proper instructions to be followed during the emergency and to deploy CISF Personnel at various locations accordingly. o To liaise with security coordinator (i.e. ) during the entire emergency period.. To guard the plant properfy and materials properly with enhance/ heightened security cover. o To identi$, the personnel and vehicles required to be allowed up to emergency site.. To arrange for regulating the traffic and restrict the entry of visitors at plant gates, disaster site and surrounding area. o To barricade the site if required. o To control and disperse the crowd from the disaster site. o To instruct the CISF personnel for assisting the fire fighting personnel and rescue operation/ evacuation if required. 5. Role of Sector Commander of CISF Unit OIL Duliajan o Sector Commander shall position him self along with Coy Commander in the CISF Control Room at the Plant during the period of crisis. o Sector Commander shall function as nodal officer and he is in the main contact person in time of crisis.. He will assist the Unit Commander as per his direction. o He has to inform all latest development to Unit Commander o He has take proper co-ordination and liaison with local agencies. o To deploy CISF manpower properly.. To ensure that all CISF personnel deployed are safe and provide with adequate safety gear. To ensure that man are getting food and water timely.. Ensure adequate transportation for troop movement. 6. Action to be taken by UC CIW o He should gear up the intelligence staff and get update information about the major disaster and its gravity. o he has to liaise with local intelligence agencies and civil authorities for ensuring smooth functioning the CISF with other agencies. Identity the criminal/antisocial elements in the area to ensure that such elements are not getting plant entry at any cost and not taking any undue advantage under the pretext ofrescue. o He has keep proper contact with Unit Commander and intimate all latest development to CISF higher ups under consultation with Unit Commander.